Loading ...
Loading ...
Loading ...
Service 15
3 Connect the USB storage device to the
USB port of the supplied USB cable. Then
connect the supplied USB cable to the USB
port on the projector and to the wall outlet
(or to a computer/power bank).
• Recommend to use an external power
when connecting a USB device.
4 Turn on the projector with external power.
Press , and then navigate to select
Firmware Upgrade - via USB.
5 Follow the on-screen instructions to
complete the update.
Troubleshooting
Power cycling
If a problem occurs that cannot be corrected
with the instructions in this user manual, follow
the steps given here.
1 Turn the projector off using .
2 Wait at least ten seconds.
3 Turn the projector on again using .
4 If the problem persists, please contact our
technical service centre or your dealer.
Problems Solutions
The projector cannot be turned on. • Disconnect and reconnect the power cable, and
try to turn the projector on again.
• Low battery power. Connect the projector to an
external power supply.
The projector cannot be turned off.
• Press and hold longer than ten seconds. If this
does not work, disconnect the power cable.
No image from the external HDMI device. • Disconnect the HDMI cable or switch off the
HDMI device.
• Wait three seconds.
• Reconnect the HDMI cable or switch on the HDMI
device again.
No sound from the external connected
device.
• Check the cables to the external device.
• Check that the sound is activated on the external
device.
• Only the original cables from the device
manufacturer may function.
No sound from external HDMI output
device.
• On the HDMI output device, set the audio setting
to Multichannel (Raw data) & Stereo (PCM).
No sound when you connect your
computer via HDMI cable.
• Check that the sound is activated on the
computer.
Only the home menu appears and not the
image from the external device.
• Check if the cables are connected to the correct
sockets.
• Check that the external device is turned on.
• Check if the video output of the external device is
turned on.
Only the home menu appears and not the
image from the connected computer.
• Check if the resolution of the computer is set to
1080P.
The projector turns itself off. • Low battery power.
• When the projector is running for a long period of
time, the surface becomes hot.
• Check that the power cable is connected correctly.
Loading ...
Loading ...
Loading ...