Owner Manual Refrigerator
Thank you for buying a Fisher & Paykel side by side refrigerator.
This refrigerator combines size and storage space with the latest features and functions. Many hours have been spent researching how you, our customer, use your refrigerator and what we can do to make life easier for you.
As your life changes, so can your refrigerator. This book explains the features and functions, and will help you get the most out of your refrigerator.
We hope you enjoy your new refrigerator.

RX611DUX

RX628DW/RX628DX
RX611DUX

RX628DX and RX628DW



This feature will lock the temperature and function settings preventing these from being changed. This is useful when cleaning your refrigerator. When locked, the Lock icon will blink and a beep will sound.
To lock
Press and hold Function Set
for 3 seconds. The Lock icon will appear and the refrigerator settings will be locked.
To unlock
Press and hold Function Set
for 3 seconds. The Lock icon will turn off and the refrigerator settings will be unlocked.

IMPORTANT! Before selecting the holiday function remove all perishable food and drink from the fridge compartment as perishable items may become unsafe to consume.
This feature allows you to leave the fridge section unused while the freezer section operates as normal. When in this function, the fridge temperature will be automatically set to 17°C.
To turn on
until the Holiday icon is selected.
, the Holiday function will be activated.To turn off
until the Holiday icon is selected.
, the Holiday icon will turn off. Holiday function is now deactivated.
This function is designed to chill food quickly to retain freshness and quality. Use this feature before putting large quantities of food into the fridge compartment.
The Max Cool function will automatically deactivate once the fridge compartment has reached the set temperature.
To turn on
until the Max Cool icon is selected.
, the Max Cool function will activate.To turn off, before automatic deactivation
until the Max Cool icon is selected.
, the Max Cool icon will turn off. The Max Cool function is now deactivated.IMPORTANT! You cannot adjust the temperature settings when in fast freeze or when Lock has been activated. If you try to adjust the settings under these conditions, the special function icon beside the freezer temperature display will blink, and a beep will sound to indicate that the adjustment cannot be made at this time.

This function is designed to freeze food quickly to ensure freshness, texture and taste are retained during the freezing process.
The Fast Freeze function will automatically deactivate after a set time period.
Use this feature before putting large quantities of food into the freezer (for example after food shopping). For best results we recommend that the Fast Freeze function be turned on 12 hours before food is placed into the freezer.
To turn on
until the Fast Freeze icon is selected.
, the Fast Freeze function will activate.To turn off, before automatic deactivation
until the Fast Freeze icon is selected.
, the Fast Freeze icon will turn off. The Fast Freeze function is now deactivated.
. The fridge temperature display will start blinking, indicating that the fridge is in the temperature setting mode.
to scroll though the fridge temperature range from 9°C to 1°C.When the desired temperature is displayed, wait 5 seconds. The blinking will stop and the temperature will be set. Alternatively press any other button on the control panel within 5 seconds to set the temperature.

. The freezer temperature display will start blinking, indicating that the freezer is in the temperature setting mode.
to scroll through the freezer temperature range from -14°C to -24°C.When the desired temperature is displayed, wait 5 seconds. The blinking will stop and the temperature will be set. Alternatively press any other button on the control panel within 5 seconds to set the temperature.

Press
to scroll through dispensing options: water, crushed ice or cubed ice. Once an icon is illuminated the dispensing mode will change to the function selected.

To turn on
Press and hold
for three seconds. The Ice On icon will turn on, indicating that the ice maker is now functioning.
To turn off
Press and hold
for three seconds. The icon will turn off, indicating that the ice maker is now off.


This feature will lock the temperature and function settings, preventing these from being changed. This is useful when cleaning your refrigerator. When locked, the Lock icon will blink and a beep will sound.
To turn on
Press and hold
for 3 seconds, a white LED will turn on above Lock icon. The refrigerator settings will be locked.
To turn off
Press and hold
for 3 seconds, the LED above the Lock icon LED will turn off. The refrigerator settings will be unlocked.

IMPORTANT! Before selecting the holiday function remove all perishable food and drink from the fridge compartment as perishable items may become unsafe to consume.
This feature allows you to leave the fridge section unused while the freezer section operates as normal. When in this function, the fridge temperature will be automatically set to 17°C.
To turn on
Press
, a white LED will turn on above the Holiday icon. The Holiday function is now activated.
To turn off
Press
. The LED above the Holiday icon will turn off. The Holiday function is now deactivated.

This function is to chill food quickly to retain freshness and quality. Use this feature before putting large quantities of food into the fridge compartment.
The Max Cool function will automatically deactivate once the fridge compartment has reached the set temperature.
To turn on
Press
. A white LED will turn on above the Max Cool icon. The Max Cool function is now activated.
To turn off, before automatic deactivation
Press
. The LED above the Max Cool icon will turn off. The Max Cool function is now deactivated.

This function is designed to freeze food quickly to ensure freshness, texture and taste are retained during the freezing process.
The Fast Freeze function will automatically deactivate after a set time duration.
Use this feature before putting large quantities of food in to the freezer (for example after food shopping). For best results we recommend that the Fast Freeze function be turned on 12 hours before food is placed into the freezer.
To turn on
Press
, a white LED will turn on above the Fast Freeze icon. The Fast Freeze function is now activated.
To turn off, before automatic deactivation
Press
. The LED above the Fast Freeze icon will turn off. The Fast Freeze function is now deactivated.

. The fridge temperature display will start blinking, indicating that the fridge is in the temperature setting mode.
to scroll though the fridge temperature range from 9°C to 1°C.When the desired temperature is displayed, wait 5 seconds. The blinking will stop and the temperature will be set. Alternatively press any other button on the control panel within 5 seconds to set the temperature.

. The Freezer temperature display will start blinking, indicating that the freezer section is in the temperature setting mode.
to scroll through the freezer temperature range from -14°C to -24°C.When the desired temperature is displayed, wait 5 seconds. The blinking will stop and the temperature will be set. Alternatively press any other button on the control panel within 5 seconds to set the temperature.
Note: the first time the water dispenser is used, there will be a 1 – 2 minute delay while the tank fills, before water is dispensed.
Storing ice for long periods of time can effect its appearance and odour. We recommend that you dispose of any ice which has been stored for extended periods and remove and clean the icebox. Allow the ice box to dry thoroughly and cool down before replacing into the appliance to prevent ice from sticking to the bin.
on the control panel will appear when the filter needs replacing. To maintain water quality we recommend the water filter be replaced every 6 months. Replace the water filter as per manufacturers instructions or follow instructions below. After changing, press the Function button
for 3 seconds, the Filter icon will disappear and the filter timer will reset.To replace the water filter
IMPORTANT
appears on the interface panel or after 6 months of use.To remove the icebox, lift the box and then pull towards you, releasing the unit (Fig. 11).

Note: Water moisture may have condensed and frozen the icebox in place.
When replacing the ice bin, if it does not fit easily, remove the box and turn the cam mechanism 90° clockwise (Fig. 12). Reinstall the icebox, making sure that the catch on the tray fits into the shelf slot.

The volume of the icebox equals the quantity of ice cubes, which the appliance can make in one day. Occasionally a small number of ice cubes may remain inside the box. If the ice gets stuck, this will result in abnormal operation of the ice cube maker. To avoid this problem, remove the icebox and rearrange the ice cubes, and remove the ice cubes which cannot be separated. You may hear ice being dropped into the storage compartment. This is normal.
IMPORTANT!

The fruit and vegetable bin provides a humid environment for your produce ensuring moisture and nutrients are retained, and your fruit and vegetables are kept fresher for longer.
To remove the bin, pull it out until it stops, then lift and continue to slide the bin until it is fully extended.
The bin has a humidity control slide that can be adjusted to the fruit or vegetable setting depending on what is being stored in the bins.

If the refrigerator or freezer door is left open the alarm will beep at regular intervals to remind you to close the door.
In the unlikely event of a fault, a fault code will be displayed on the control panel. Please take note of the fault code and contact our Customer Care Centre. Contact details are in the back of the book.
The water dispenser is located on the front of the small door. When pressing the dispenser pad, the selection chosen on the control panel will dispense (water, cubed ice or crushed ice).
The tray at the bottom of the dispenser is designed to collect small spills. It has been designed to be removed for cleaning purposes. It does not drain; to empty remove the drip tray and wipe up overflow.
Stainless exterior doors
Other exterior surfaces
Water dispenser pad (Ice & Water models only)
Clean the dispenser pad and drip tray with a mixture of warm water and a mild detergent. Dry thoroughly.
Glass shelves
Clean with warm water and detergent or a glass cleaner. If cleaning the shelves without removing from the cabinet, use only warm water and detergent as a glass cleaner can damage the plastic components of your refrigerator.
To remove the shelf, tilt the front upwards so that the restraining pegs are clear of the side guides and pull towards you. Keep the shelf tilted to allow the retaining stops to clear the side guides.
When repositioning, make sure the shelf is pushed back fully and the retaining stops have located securely.

IMPORTANT! When adjusting the height of a shelf, first remove any food placed on the shelf.
Your refrigerator helps to extend the storage times of fresh perishable foods. The cold temperature slows down the major causes of food spoilage – namely, the growth of bacteria, moulds and yeasts, and any chemical and physical reactions.
The quality of food before it is placed in the refrigerator is critical to successful storage. For best results:
In addition:
We recommend the use of temperatures -18°C or colder to store food. This means that the food can be kept for longer periods than when refrigeration temperatures are used. This is because the growth of bacteria, moulds and yeasts are stopped, and chemical and physical reactions are severely restricted at such low temperatures.
For best results:
These times should not be exceeded.

If there is a problem with your appliance, please check the following points before contacting your local Fisher & Paykel Authorised Repairer or the Customer Care Centre.
| PROBLEM | POSSIBLE CAUSES |
WHAT TO DO |
|---|---|---|
| Appliance does not operate. | No electricity at power outlet. |
Check that the plug is correctly connected and power switched on. |
|
Check another appliance at the same outlet. |
||
|
Check house fuse. |
||
| Light not working. | Light not functioning. |
The LED light cannot be serviced by the user. Contact your Fisher & Paykel Dealer or Fisher & Paykel Authorised Repairer. |
| Refrigerator not working. |
Check refrigerator is turned on at wall. |
|
| Motor operates for long periods. |
Hot weather. |
Minimise door openings to allow temperature to stabilise. |
|
Frequent door openings. |
||
|
Large amount of food recently added. |
||
|
Temperature control set too low. |
See ‘Operating Instructions’ section (pages 18 – 23). | |
| Doors not sealing properly. |
Check that cabinet is level and gasket seals are clean. |
|
|
Storage compartments too warm. |
Temperature setting not correct. |
See ‘Operating Instructions’ section (pages 18 – 23). |
|
Frequent door openings. |
Minimise door openings to allow temperature to stabilise. |
|
|
Large amount of food recently added. |
||
| Food freezing in the fridge compartment. | Temperature setting not correct. |
See ‘Operating Instructions’ section (pages 18 – 23). |
|
Food placed directly in front of air outlets. |
Move chill sensitive foods away from the centre back of the shelves. |
|
| Unfamiliar noises. |
Cabinet not stable or level. |
See ‘Installation Instructions’ (pages 6 – 13). |
|
Freezer is defrosting. |
||
| Water in the vegetable bins. | Condensation is formed by the water produced by fruit and vegetables. |
A small amount of condensation is beneficial for fruit and vegetable storage. |
|
Wipe out water with a cloth. |
||
|
Exterior of cabinet is warm. |
This is normal. | |
|
Condensation on outside of refrigerator/ freezer. |
Not unusual during periods of high humidity. | Wipe dry. |
|
Condensation inside fridge compartment. |
Frequent or long door openings. |
Minimise door openings. |
| Door gasket leaking. |
Check that gasket is sitting flat and sealing tightly. |
|
|
Not unusual during periods of high humidity. |
Wipe dry. | |
|
Door handles out of alignment. |
With time and usage, movement may occur. | See ‘Installation instructions’ – ‘Stability instructions’ (page 11). |
|
Tray/bin does not slide in and out evenly. |
Packaging trapped. |
Check to ensure no food or packaging is trapped behind the tray/bin. |
|
Taste of odour in ice cubes. |
Transfer of odour/taste from strong smelling foods. |
Wrap or cover strong smelling foods. |
| Excessive gasket noise. | May be due to a build up of dirt and/or grime. |
Clean gasket and apply Armorall. |
|
Door not closing. |
An obstruction is blocking door closing. | Move obstruction. |
| PROBLEM | POSSIBLE CAUSES | WHAT TO DO |
|---|---|---|
| Automatic ice maker does not work. | Ice maker has not been turned on. |
Switch on ice maker (refer to page 25). |
| Water supply turned off or not connected. |
Connect water supply. |
|
| Freezer compartment not working. |
Contact Customer Care. |
|
| Water pressure too low. |
Check water pressure. |
|
| Water line kinked/squashed. |
Check water line for kinks/squashing. |
|
| Filter clogged. |
Water filter may need replacing. |
|
| Ice cubes stick in ice bin. |
Remove ice bin, loosen cubes and remove clumped ice. Refit ice box. |
|
| Ice cubes have odour/taste. | Unsealed packages may be transmitting odour/taste. |
Old cubes need to be discarded. |
|
Ensure food packaging is sealed. |
||
| Interior of freezer needs cleaning. |
Ice storage bin needs to be emptied and washed. |
|
|
Clean refrigerator (refer to page 29). |
||
| Poor taste from incoming water. |
Filter may need changing. |
|
|
A new filter may need to be installed. |
||
| Slow ice cube freezing. | Door may have been left ajar. |
Close door. |
| Freezer compartment too warm. |
Turn temperature to a colder setting (refer to pages 18 – 23). |
|
| Wet ice/ ice clumping. |
Low water pressure. |
Check water pressure. |
| Filter blocked. |
Replace filter (refer to page 13). |
|
|
Long freezer door openings. |
Gently tap ice to unstick or, if large clumps occur, empty ice bin and make new ice. |
|
|
High ambient temperature. |
||
|
Ice bin left out of freezer compartment for a length of time. |
||
|
Ice will stick together over time. |
||
| Water has poor taste/odour. | Refrigerator not used for an extended period. |
Dispense 10 L of water so fresh water supply is replenished. |
| Water dispenser does not work. |
Water supply turned off or not connected. |
Turn water on. |
|
Press dispenser for 1 minute to remove trapped air from water line and to fill the water system. |
||
| Supply line may be blocked. |
Check supply for kinks or leaks. |
|
|
On first installation there may be air in water system. |
To remove air, run 3 L of water through the dispenser. | |
| Filter may be blocked and need replacing. |
Replace filter (see back of this booklet for Customer Care contact details). |
|
| Water frozen in tank. |
Increase temperature to a warmer setting in fresh food compartment and freezer. |
|
|
Water in first glass is warm. |
Water dispenser not used for extended period. |
Discard first glass of water dispensed. |
|
Tank capacity used recently. |
Allow water time to cool. | |
|
Drips overflow drip-shelf. |
Air trapped in tank. |
Flush 3 L water through dispenser, stopping intermittently. |
| New filter installed. |
Flush 10 L water through filter and then 3 L through dispenser. |
|
|
Water flow rate has slowed down. |
Filter cartridge is restricted. |
Replace filter as soon as possible (see pages 12 – 13). |
| Ice buildup inside freezer compartment. | Freezer door not closing tightly. |
Arrange items in freezer so door can close tightly. |
|
Check and clean door gasket seal. |
||
| Ice maker sounds. | Normal ice maker operation. |
Refer to refrigerator sounds (refer to page 25). |
| Small or large ice cubes. | Insufficient or excessive water pressure. |
Check water pressure. |
Reference file: Fisher & Paykel RX628DX1 628L Side by Side Fridge
Additionally, the document applies to other Fisher & Paykel models: RX611DUX, RX628DX, RX628DW