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Problem and alarm code Possible cause and solution
Rattling or knocking sounds
from the inside of the appli-
ance.
• The tableware is not properly arranged in the baskets.
Refer to basket loading leaflet.
• Make sure that the spray arms can rotate freely.
The appliance trips the cir-
cuit-beaker.
• The amperage is insufficient to supply simultaneously all
the appliances in use. Check the socket amperage and
the capacity of the meter or turn off one of the applian-
ces in use.
• Internal electrical fault of the appliance. Contact an Au-
thorised Service Centre.
Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
11.1 The washing and drying results are not satisfactory
Problem Possible cause and solution
Poor washing results. • Refer to "Daily use", "Hints and tips" and the basket
loading leaflet.
• Use more intensive washing programme.
• Activate the ExtraPower option to improve the wash-
ing results of a selected programme.
• Clean spray arm jets and filter. Refer to "Care and
Cleaning".
Poor drying results. • Tableware was left for too long inside the closed ap-
pliance. Activate AirDry to set the automatic opening
of the door and to improve the drying performance.
• There is no rinse aid or the dosage of rinse aid is not
sufficient. Fill the rinse aid dispenser or set the level of
rinse aid to a higher level.
• The quality of the rinse aid can be the cause.
• We recommend to use rinse aid always, even in com-
bination with multi-tablets.
• Plastic items may need to be towel dried.
• The programme does not have the drying phase. Re-
fer to "Programmes overview".
There are whitish streaks or
bluish layers on glasses and
dishes.
• The released quantity of rinse aid is too high. Adjust
the rinse aid level to a lower level.
• The quantity of detergent is too high.
There are stains and dry water
drops on glasses and dishes.
• The released quantity of rinse aid is not sufficient. Ad-
just the rinse aid level to a higher level.
• The quality of the rinse aid can be the cause.
The interior of the appliance is
wet.
• This is not a defect of the appliance. Humid air con-
densates on the appliance walls.
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