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en
27
Rectifying minor faults yourself
Before calling After-sales Service:
Check whether you can rectify the fault yourself by using the notes below.
You must pay the cost of the After-sales Service call out ±even during the guarantee period.
Appliance
Ice-maker
Problem Possible cause Remedy
Appliance is not cooling/
freezing.
The lighting is not working.
The display does not light up.
Power cut. Check whether there is power to the
appliance.
Circuit-breaker is switched off. Check circuit-breaker.
Power plug not properly plugged in. Check whether power plug is properly
plugged in.
The refrigeration unit switches
on with increasing frequency
and for longer periods.
The appliance door is being opened
frequently.
Do not open the appliance door
unnecessarily.
The ventilation openings are covered. Remove any obstructions.
Placing large quantities of food in the
appliance.
Switch on fast cooling/fast freezing function.
The fridge compartment/
freezer compartment is too
cold.
The temperature setting is too low. Set a higher temperature.
The (LED) lighting does not
work.
The LED lighting is faulty. See section headed Lighting (LED).
Light switch is sticking. Check whether you can move the light
switch.
The appliance door was opened for
too long.
The lighting switches off after
approx. 10 minutes.
After closing and opening the appliance
door, the lighting is switched on again.
Unpleasant smells are
noticeable.
Strongly smelling food not packed in
air-tight containers.
Clean the appliance. Pack strongly smelling
food in air-tight containers (see section
headed Smells).
Warning beeper sounds or
temperature indicator flashes.
It is too warm in the fridge or
freezer compartment. Food is
at risk.
Appliance door is open. See section headed Alarm functions.
Too much food was stored at once.
Cold storage container (if
existing) does not cool.
Disconnect the appliance from the
mains (power failure or power plug
pulled).
Reset the desired temperature.
Problem Possible cause Remedy
Ice-maker not working. Ice-maker is not connected to the
power supply.
Call After-sales Service.
Ice-maker is not receiving a supply of
water.
Make sure that the water supply is properly
connected.
The temperature in the freezer
compartment is too high.
Check the freezer compartment temperature
setting and set it slightly colder if necessary.
Ice-maker is not making
enough ice or the ice is
misshapen.
Appliance or ice-maker has only been
switched on for a short time.
It takes roughly 24 hours for ice production
to start.
A large quantity of ice has been
dispensed.
It takes roughly 24 hours for the ice-cube
container to be refilled.
Low water pressure. The appliance should only be connected to
a water supply with the specified pressure
(see section headed Connecting the
appliance, subheading Water connection).
Water filter clogged or used up. Replace water filter.
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