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What Brother will do:
First 2 Years
:
If the problem reported concerning your
Machine and/or accompanying Consumable
and Accessory Item(s) is covered by this
warranty and
if (i) you first reported the
problem with your Machine to Brother or an
Authorized Service Center within 2 years from
the original purchase date or (ii) you first
reported the problem with the accompanying
Consumable and Accessory Items to Brother
or an Authorized Service Center within the
earlier of 90 days from the original purchase
date or the rated life of the item, Brother or its
Authorized Service Center will repair or
replace the Machine and/or accompanying
Consumable and Accessory Item(s) at no
charge to you for parts or labor. The decision
as to whether to repair or replace the Machine
and/or accompanying Consumable and
Accessory Item(s) is made by Brother in its
sole discretion. Brother reserves the right to
supply a refurbished or remanufactured
replacement Machine and/or accompanying
Consumable and Accessory Item(s) and use
refurbished parts provided such replacement
products conform to the manufacturer's
specifications for new product/parts. The
repaired or replacement Machine and/or
accompanying Consumable and Accessory
Item(s) will be returned to you freight prepaid
or made available for you to pick up at a
conveniently located Authorized Service
Center.
2 Years to 3 Years:
If the problem reported concerning your
Machine is covered by this warranty and
if you
first reported the problem after 2 years, but
before 3 years from the original purchase date,
Brother or its Authorized Service Center will
repair the Machine at no charge to you for
parts or labor. Brother reserves the right to use
refurbished parts provided such refurbished
parts conform to the manufacturer's
specifications for new product/parts. The
repaired Machine will be returned to you
freight prepaid or made available for you to
pick up at a conveniently located Authorized
Service Center.
If the Machine and/or accompanying
Consumable and Accessory Item(s) are not
covered by this warranty (either stage), you
will be charged for shipping the Machine
and/or accompanying Consumable and
Accessory Item(s) back to you.
The foregoing are your sole (i.e., only) and
exclusive remedies under this warranty.
What happens when Brother elects to
replace your Machine:
When a replacement Machine is authorized by
Brother, and you have delivered the Machine
to an Authorized Service Center, the
Authorized Service Center will provide you
with a replacement Machine after receiving
one from Brother. If you are dealing directly
with Brother, Brother will send to you a
replacement Machine with the understanding
that you will, after receipt of the replacement
Machine, supply the required proof of
purchase information, together with the
Machine that Brother agreed to replace. You
are then expected to pack the Machine that
Brother agreed to replace in the package from
the replacement Machine and return it to
Brother using the shipping bill supplied by
Brother in accordance with the instructions
provided by Brother. Since you will be in
possession of two machines, Brother will
require that you provide a valid major credit
card number. Brother will issue a hold against
the credit card account number that you
provide until Brother receives your original
Product and determines that your original
Product is entitled to warranty coverage. Your
credit card will be charged up to the cost of a
new Product only if: (i) you do not return your
original Product to Brother within five (5)
business days; (ii) the problems of your
original Product are not covered by the
warranty; (iii) the proper packaging
instructions are not followed and has caused
damage to the product; or (iv) the warranty
period on your original Product has expired or
has not been sufficiently validated with a copy
of the proof of purchase (bill of sale). The
replacement Machine you receive (even if
refurbished or remanufactured) will be
covered by the balance of the warranty period
remaining on the original Product, plus an
additional thirty (30) days. You will keep the
replacement Machine that is sent to you and
your original Machine shall become the
property of Brother. Retain your original
Accessory Items and a copy of the return
shipping bill, signed by the courier.
Brother
®
Three-Year Limited Warranty and Exchange Service
For DCP-8060 and DCP-8065DN
(USA only)
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