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21TROUBLESHOOTING
TROUBLESHOOTING
CONDITION POSSIBLE CAUSE SOLUTION
Flame goes out while in use
Empty gas cylinder Replace cylinder
Air mixed in hoses
Re-ignite and allow operating for a
short while, till clears out
Blockage Seek professional assistance
Ignition failure
Gas cylinder valve close
Turn off knob button, then open the
cylinder valve
Air mixed in the hoses
Re-ignite and allow operating for a
short while, till clears out.
Rubber hose wrapped, deformed or
pinched
Release hose, ensure not damaged or
leaking
Spark escaping
Ensure the spark probe is in place, not
deformed, clean.
No spark Seek professional assistance.
Smell of gas
Damage to hose Turn cylinder valve off, replace hose.
Leakage
Leak-test, and tighten where required.
If leakage can’t be rectified, cease
using appliance, and seek professional
assistance
Burner went off
Shut off valves, wait for 5 minutes and
reignite
Incorrect combustion Seek professional assistance
Flame appears to separate off the
burner or flame burns with noise
Blockage of burner pots
Clean the burner thoroughly. If
problem persists, Seek professional
assistance
Yellow tipping in flame
Air/Gas mixture screw in burner
incorrect
Try to open screw to remove yellow.
If not changing, seek professional
assistance
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