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22
WARRANTY
REPAIR, REPLACEMENT OR REFUND OF THE PURCHASE PRICE ARE THE
EXCLUSIVE REMEDIES OF THE PURCHASER AND THE SOLE LIABILITY OF
VITAMIX UNDER THIS WARRANTY. NO EMPLOYEE OR REPRESENTATIVE
OF VITAMIX IS AUTHORISED TO MAKE ANY ADDITIONAL WARRANTY
OR ANY MODIFICATION TO THIS WARRANTY WHICH MAY BE BINDING
UPON VITAMIX. ACCORDINGLY, THE PURCHASER SHOULD NOT RELY
UPON ANY ADDITIONAL STATEMENTS MADE BY ANY EMPLOYEE OR
REPRESENTATIVE OF VITAMIX. IN NO EVENT, WHETHER BASED ON
CONTRACT, INDEMNITY, WARRANTY, TORT (INCLUDING NEGLIGENCE),
STRICT LIABILITY OR OTHERWISE, SHALL VITAMIX BE LIABLE FOR
ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES,
INCLUDING, WITHOUT LIMITATION, LOSS OF PROFIT OR REVENUE.
5. WHAT VOIDS THIS WARRANTY.
Abuse, misuse, mishandling, negligent use, alteration of the Machine,
exposure to abnormal or extreme conditions, usage with a voltage supply
other than that specified on the Machine, or failure to follow the operating
instructions will void this Guarantee. The Guarantee is also void if repairs
to the Machine or any component part of the Machine are performed by
someone other than either Vitamix or an authorised Vitamix Service Provider
or if any component part of a Machine is used in combination with a motor-
base or container or other part that is not expressly authorised by Vitamix.
6. HOW TO OBTAIN RETURNS AUTHORISATION UNDER THIS WARRANTY.
In the event that the Machine or any component part of the Machine needs
service or repair, you must contact us by e-mail at [email protected]
or by phone at 0808 156 6633 (UK) or 0766 709854 (Ireland) to obtain a
Return Authorisation number and detailed return instructions. You should
then return the entire machine in the original or sucient packaging, along
with your Return Authorisation number and proof of purchase. We will then
process your claim accordingly.
The purchaser is responsible for the costs of special delivery requests.
PLEASE NOTE: it is essential that the Machine be received by Vitamix no later
than the last day of the Guarantee period. Late claims will not be considered.
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