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23
First try the solutions suggested here or visit our website at www.maytag.com/help
for assistance and to possibly avoid a service call.
If you experience
Possible Causes
Solution
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump.
It may be necessary to call for service to remove items.
Fill hoses not attached tightly.
Tighten ll-hose connection.
Properly seat all four ll hose at washers.
Drain hose connection.
Check that the drain hose is properly secured to drainpipe or
laundry tub.
Check household plumbing for leaks
or clogged sink or drain.
Water can backup out of a clogged sink or drainpipe. Check all
household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets.)
Fill hose washers.
Noises
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel basket.
Objects caught in washer
drain system.
Clicking or metallic
noises
Gurgling or humming
It is normal to hear the pump making a humming sound with
periodic gurgling or surging as nal amounts of water are removed
during the spin/drain cycles.
Washer may be draining water.
Water Leaks
Check the following for
proper installation:
Load not completely
covered in water
Water level not visible on door or
does not cover clothes.
This is normal for an HE front load washer. The washer senses
load sizes and adds the correct amount of water for optimal
cleaning.
Washer not performing as expected
The door will lock unlock and lock again. You will hear three
clicks after pushing START. This is normal.
Door locking or unlocking.
Not using HE detergent or using too
much HE detergent.
Only use HE detergent. Suds from regular detergents can
cause leaking from the door or rear of cabinet. Always measure
detergent and follow manufacturer’s directions based on your
load requirements.
Water or suds leaking
from door or rear of
cabinet
Residue on door glass.
Periodically clean the the underside of the glass window to
avoid potential leaks.
TROUBLESHOOTING
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