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troubleshooting _33
INFORMATION CODES
The Washer may display information codes to help you understand what is occurring with your Washer better.
CODE SYMBOL MEANING SOLUTION
Unbalanced load prevented your
Washer from spinning.
Redistribute the load, press the Start/Pause
Button.
Door is open when Washer is
running.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
Your Washer failed to lock the
door.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
Water temperature control
problem.
(Heater Control problem)
Call for service.
Your Washer has tried to fi ll but
has not reached the proper water
level.
Call for service.
The door will not unlock. Make sure the door is fi rmly closed.
Push the Power button to turn o your Washer,
then turn it on again. If the code reappears, call
for service.
Motor not running properly. Restart the cycle pressing the Start/Pause
Button. If the code reappears, call for service.
Your washer is not draining.
It can also mean that the unit
senses a small clog while draining.
Do the following:
1) Turn o the unit and turn it on again.
2) Select only the Spin Cycle.
3) Press the Start/Pause to drain the water.
If it still does not drain, call for service.
Your Washer has tried to fi ll but
was unsuccessful.
Make sure the water faucets are open all the
way. Check for kinked hoses.
Check the inlet screens on the fi ll hoses.
If you use a Flood Safety Device, then please
remove the device and connect the water hoses
directly to the unit.
Check if the hot water supply
hose is connected.
You must connect the hot water supply hose
because hot water is supplied by the Auto
Temperature Control (A.T.C.) function.
The hot/cold water hose
connection is not correct.
Please connect the hot/cold water hose
connection correctly.
Water detected over the safe
water level.
Call for service
Jammed Key. Call for service
Temperature sensor problem. Restart the cycle.
If the code reappears, call for service.
05 troubleshooting
WA5471ABP-03050A-04_EN_20120726.indd Sec8:33WA5471ABP-03050A-04_EN_20120726.indd Sec8:33 2012-07-26 4:02:192012-07-26 4:02:19
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