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38
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Not enough milk texture • Steam wand is blocked. Refer to 'Cleaning the Steam
Wand', page 30.
Different brands and types of
milk and milk alternatives will
texture differently. You may
need to adjust the texture level
accordingly. Refer to 'Adjusting
Milk Texture', page 14.
Too much coffee
extracted
• Coffee is ground too
coarsely.
• Shot duration/
volume needs to be
reprogrammed.
• Adjust the grind size
to a lower number to make
the grind size slightly finer.
• Reprogram the shot
duration/volume. Refer
to 'Programming Shot
Volume/Duration',
page 17.
Not enough coffee
extracted
• Coffee is ground too
finely.
• Shot duration/
volume needs to be
reprogrammed.
• Adjust the grind size to a
higher number to make
the grind size slightly
coarser.
• Reprogram the shot
duration/volume.
Refer to 'Programming
Shot Volume/Duration',
page 17.
Amount of coffee
extracted has changed,
but all settings are the
same.
• As coffee beans age, the
extraction rate changes
and can affect the shot
volume.
• Adjust the grind size
to a lower number to make
the grind size slightly finer.
• Reprogram the shot
duration/volume. Refer
to 'Programming Shot
Volume/Duration',
page 17.
• Use freshly roasted coffee
beans with a 'Roasted-On'
date and consume between
5-20 days after that date.
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