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37
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
The machine is ‘On’ but
ceases to operate
Turn machine off. Wait for
60 minutes and turn machine
back on.
If problem persists, call
Breville Customer Service
Centre.
Steam pouring out of
group head
Turn machine off. Wait for
60 minutes and turn machine
back on.
If problem persists, call
Breville Customer Service
Centre.
Espresso only drips from
the portafilter spouts,
restricted flow
• Coffee is ground
too finely.
Adjust the grind size to a
higher number to make the
grind size slightly coarser.
Espresso flows out
too quickly
• The coffee is ground
too coarsely.
• Coffee beans are stale.
• Adjust the grind size
to a lower number to make
the grind size slightly finer.
• Use freshly roasted coffee
beans with a 'Roasted On'
date and consume between
5-20 days after that date.
Coffee not hot enough • Cups not pre-heated. Rinse cups under hot water
outlet and place on cup
warming tray.
• Milk not hot enough
(if making acappuccino
or latté etc).
Increase the milk temperature.
Refer to 'Adjusting Milk
Temperature', page 14.
No crema • Coffee beans are stale. Use freshly roasted coffee
beans with a 'Roasted On' date
and consume between 5-20
days after that date.
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