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- Owner's manual - (English, French, Spanish)
- Setting up your French Door Refrigerator
- Operating your French Door Refrigerator
- Troubleshooting
Table of contents
Refrigerator user manual
Setting up your French Door Refrigerator
GETTING READY TO INSTALL THE REFRIGERATOR
Congratulations on your purchase of the Samsung refrigerator. We hope you enjoy the state-of-art features and efficiencies that this new appliance offers.
Selecting the best location for the refrigerator
Choose:
- A location with easy access to a water supply.
- A location without direct exposure to sunlight.
- A location with level (or nearly level) flooring.
- A location with enough space for the refrigerator doors to open easily.
- A location that allows sufficient space to the right, left, back, and top for air circulation.
- A location that allows you to move the refrigerator easily if it needs maintenance or service.
- Do not install the refrigerator in locations where the temperature is over 110 °F (43 °C) or below 50 °F (10 °C ).
If the refrigerator does not have enough space, it can cause the bad influence to refrigeration efficiency and power consumption. If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When you install the refrigerator next to a fixed wall, you need a minimum clearance of 3 ¾” (95 mm) between the refrigerator and wall to allow the door to swing open.
Important: Make sure that you can easily move your refrigerator to its final location by measuring doorways (both width and height), thresholds, ceilings, stairways, etc. The following chart details the exact height and depth of this Samsung French Door Refrigerator
| Model | RF28JB** |
| Depth “A” | 34” (864 mm) |
| Width “B” | 35 6/8” (908 mm) |
| Height “C” | 68 7/8” (1749 mm) |
| Overall Height “D” | 70” (1777 mm) |
| Depth “E” | 36 1/2” (926 mm) |
When moving your refrigerator
To prevent floor damage, be sure the front adjusting legs are in the up position (above the floor). Refer to ‘Adjusting the Level’ on page 14.
FLOORING
For proper installation, you must place this refrigerator on a level, hard surface that is the same height as the rest of the floor. This surface should be strong enough to support a fully loaded refrigerator. To protect the finish of the flooring, cut a large section of the cardboard carton and place it under the refrigerator where you are working. When moving a refrigerator, you need to pull and push it straight forwards or back. Do not wiggle it from side to side.
REMOVING THE REFRIGERATOR DOORS
For some installations, you need to remove the fridge doors and freezer drawer so you can move the refrigerator to its final location. Do not remove the doors/drawers if you don’t need to. If you do not need to remove the refrigerator doors or drawers, go to ‘Adjusting the Level’ on page 14. If you need to remove the doors and drawers. continue below. Before removing the doors or drawers, make sure you read the following warnings:
WARNING Disassembling the refrigerator doors
Be careful not to drop and scratch the doors while removing them
Required Tools (Not provided)
You need the following tools to complete the installation of your refrigerator:
With the door opened
1. Remove the 3 screws holding down the TOP TABLE ( 1 ) and separate the connected wires.
2. Disconnect the two connectors ( 2 ) on the left side door. To remove the water coupler from the hinge, twist and pull it from the hinge. Remove the water line ( 3 ) while pressing the marked part ( 4 ) of the water line coupler.
3. Pull and remove the hinge lever ( 5 ). Remove the ground screw ( 6 ) attached to the upper left door hinges with a philips screwdriver (+). Remove the upper left and right door hinges ( 7 ).
4. Lift the door straight up to remove.
5. Remove the screw ( 8 ) attached to the lower left and right door hinges with a philips screwdriver (+). Remove the 2 hex head bolts ( 9 ) attached to the lower left and right door hinges with an allen wrench (3/16”). Remove the lower left and right door hinges ( 10 ).
RE-ATTACHING THE REFRIGERATOR DOORS
To reattach the fridge doors after you have moved the fridge to its final location, assemble the parts in reverse order.
1. The Water Line must be fully inserted into the center of the transparent coupler (Type A) or the Guide Lines (Type B) to prevent water leakage from the dispenser.
DISASSEMBLING THE FLEX DOOR
1. Take out the Flex Zone ( 1 ) by lifting it up
2. Take off the cover ( 2 ) w/harness with a flatblade screwdriver (-).
3. Press the locking tab and separate the Wire Connector
CAUTION When reassembling it, be sure to connect the wire harness. If it is not connected, the Flex Room does not work.
4. Remove 1 hex head bolt from each side with a socket wrench (10 mm).
5. Lift up the Flex door from the rails.
RE-ASSEMBLING THE FLEX DOOR
To reattach the flex doors, assemble parts in reverse order.
DISASSEMBLING THE FREEZER DOOR
1. Take out the upper drawer by lifting it up.
2. Remove the freeze room guard ( 1 ) by lifting the guard up.
3. Take out the lower basket ( 2 ) by lifting the basket up from the rail system
CAUTION You can scratch the side of the bin if you twist it left or right when disassembling or re-assembling it
4. Press the fixing hook of the rail system.
5. Holding the top of the Freezer Drawer, pull it out all the way, and then remove it from the rail system.
CAUTION
Putting too much food into the freezer drawers can prevent the freezer from closing completely and can cause frost build-up.
RE-ASSEMBLING THE FREEZER DOOR
To reattach the drawer after you have moved the fridge to its final location, assemble the parts in reverse order.
ADJUSTING THE LEVEL
Make sure the refrigerator is level so that you can make final adjustments. Use a level to test if the refrigerator is level both side to side and back to front. If the refrigerator is not level, you will not be able to get the doors perfectly even, which may cause moisture condensation and increased energy bills. Below is an example of how to level the refrigerator if the left side of the refrigerator is lower than the right side.
How to adjust the level
1. Open the freezer drawer and remove the lower basket.
2. Insert a flat-blade screwdriver (-) into the notch on the left control lever, and then turn it counter-clockwise to level the refrigerator. (You turn the lever clockwise to lower the refrigerator and counterclockwise to raise it.)
CAUTION Both control levers must be touching the floor to avoid possible personal injury or property damage because of tipping.
MAKING MINOR ADJUSTMENTS TO THE DOOR OR IN DOOR
Remember, a leveled refrigerator is necessary for getting the doors perfectly even. If you need help, review the previous section on leveling the refrigerator.
Snap ring
The height of a door or in door can be adjusted using the provided snap rings, which come in 4 different sizes (1 mm, 1.5 mm, 2 mm, and 2.5 mm).
To adjust the height of a door
Check the height difference between the doors, and then raise and hold the lower door.
- Insert the snap ring in the gap between the in door and the HINGE-SHAFT. (applicable models only)
MAKING MINOR ADJUSTMENTS BETWEEN OUT DOOR AND IN DOOR (APPLICABLE MODELS ONLY)
After raising the out door, insert the supplied snap ring in the gap between the OUT DOOR and the HINGE-SHAFT.
INSTALLING THE WATER DISPENSER LINE
A water dispenser with a filter is one of the helpful features on your new refrigerator. To help promote better health, the water filter removes unwanted particles from your water. However, it does not sterilize the water or destroy microorganisms. You may need to purchase a water purifying system to do that.
The water line also connects to the ice maker. For the ice maker to operate properly, water pressure of 20-125 psi (138 ~ 862 kPa) is required. If the refrigerator is installed in an area with low water pressure (below 20 psi), you can install a booster pump to compensate for the low pressure. After you have connected the water line, make sure the water storage tank inside the refrigerator is properly filled. To do this, press the water dispenser lever until the water runs from the water outlet.
Connecting to the water supply line
1. First, shut off the main water supply
2. Locate the nearest cold water drinking line and install the pipe clamp and shut off valve.
3. Connect the water line installation kit to the shut off valve.
Connecting the water supply line to the refrigerator
There are several items that you need to purchase to complete this connection. You may find these items sold as a kit at your local hardware store.
1. Connect the household water line to the assembled compression fitting.
If you are using copper tubing, slip the compression nut ( A ) (not supplied) and ferrule (not supplied) on the copper tubing (not supplied) as shown. If you are using plastic tubing ( B ) , insert the molded end (Bulb) of the plastic tubing ( B ) into the compression fitting.
2. Tighten the compression nut ( B ) onto the compression fitting. Do not over-tighten the compression nut ( B)
3. Turn the water on and check for any leakage. If you fi nd water drops or leakage in the connection areas, turn off the main water supply. Check the connections and, if necessary, tighten.
4. Flush 1 gallon of water through the filter before drinking or using the water from the refrigerator. (Flush approximately 6 minutes.) To flush, press a large glass or cup against the water dispenser lever. Fill the glass, empty it into the kitchen sink after it is filled, and then repeat.
5. After you turn on the refrigerator, let the ice maker make ice for 1 to 2 days. Over that period of time, throw out the first 1 or 2 buckets of ice the freezer makes to ensure all impurities have been removed from the water line.
COMPLETING THE SET UP
Now that you have your new refrigerator installed in place, you are ready to set up and enjoy the features and functions of the appliance. By completing the following steps, your refrigerator should be fully operational.
1. Make sure your refrigerator is in an appropriate location with reasonable clearance between it and the wall. Refer to installation instructions in this manual.
2. Once the refrigerator is plugged in, make sure the interior light comes on when you open the doors.
3. Set the Temperature control to the coldest temperature and wait for an hour. The freezer will get slightly chilled and the motor will run smoothly. Reset the refrigerator and freezer to the temperatures you want.
4. After you plug the refrigerator in, it will take a few hours to reach the appropriate temperature. You can store food and drinks in the refrigerator after the temperature is sufficiently cool.
Operating your French Door Refrigerator
USING THE CONTROL PANEL
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( 1 ) Freezer/ Power Freeze (3sec)
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The Freezer button serves two purposes:
1) To set the Freezer temperature, touch the Freezer button. You can set the temperature between 5 °F (-15 °C) and -8 °F (-23 °C). 2) Power Freeze function Touch and hold this button for 3 seconds to decrease the time needed to freeze products in the Freezer. It can be helpful if you need to quickly freeze easily spoiled items or if the temperature in the freezer has warmed dramatically (For example, if the door was left open). When you use this function, the energy consumption of the refrigerator will increase. Remember to turn it off when you don’t need it and return the freezer to your original temperature setting. If you need to freeze a large amount of food, activate the Power Freeze function at least 24 hours before you put the food into the freezer. |
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( 2 ) Alarm/ Filter Reset (3sec)
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The Alarm button serves two purposes:
1) Door Alarm Function If the door alarm is set to On, an alarm beeps if any refrigerator door is left open for more than three minutes. The beeping stops when you close the door. The door alarm function is pre-set to On in the factory. You can turn it off by pressing and then releasing the Alarm button. You can turn it back on in the same fashion. The icon lights up when the function is on. When the Door Alarm function is on and the alarm sound is triggered, the Door Alarm Icon will blink while the alarm sounds. 2) Water Filter Life Indicator Function After you replace the water filter, touch and hold this button for 3 seconds to reset the water filter life indicator. When you reset the water filter life indicator, the Filter icon on the panel turns Off. The Filter icon will turn red to let you know it is time to change the water filter after six months (about 300 gallons). Some areas have large amounts of lime in their water, which causes the water filter to clog more quickly. If this is the case in your area, you will have to change the filter more frequently than every six months. |
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( 3 ) Energy Saver
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Touching this button turns Energy Saver mode on and off. When you turn Energy Saver on, the Energy Saver icon lights. Turn Energy Saver off and the icon goes off. The Energy Saver function’s factory setting is “ON”. If condensation or water drops appear on the doors, turn the Energy Saver mode off. |
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( 4 ) Fridge/ Power Cool (3sec)
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The Fridge button serves two purposes:
1) To set the Fridge temperature, press the Fridge button. You can set the temperature between 44 °F (7 °C) and 34 °F (1 °C). 2) Power Cool function Touch and hold this button for 3 seconds to decrease the time needed to cool products in the Refrigerator. It can be helpful if you need to quickly cool easily spoiled items or if the temperature in the fridge has warmed dramatically (for example, if the door was left open). |
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( 5 ) Lighting/ ºC ↔ ºF (3sec)
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The Lighting button serves two purposes: To turn the dispenser light on and off To switch the temperature units between ºC and ºF 1) Light Function Touching the Lighting button turns on the Dispenser LED lamp in continuous mode so that it stays on continuously. The button also lights up. If you want the Dispenser lamp to come on only when some one uses the dispenser, press the Lighting button to turn the continuous mode off. 2) To switch the temperature units between ºC and ºF Touch and hold this button for 3 seconds to select the temperature display you want. Each time you press and hold the button, the ºC and ºF temperature modes alternate and the ºC or ºF icon lights up, indicating your selection. |
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( 6 ) Ice Maker Off/ Control Lock (3sec)
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The Ice Maker Off button serves two purposes:
1) Ice Off Function If you don’t want to make more ice, press the Ice Maker Off button. 2) Control Lock Function Touch and hold this button for 3 seconds to lock the display, the Flex Zone panel, and the dispenser buttons so the buttons can not be used. When Control Lock is on, the refrigerator does not dispense ice or water, even if the Dispenser Lever is pressed. The Control Lock icon lights up to indicate you’ve activated the Control Lock function. Press 3 seconds to unlock. |
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(7) Water
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Touch this button to dispense water. This mode can not be used with the Ice Type mode simultaneously. Water mode shuts off when you touch the Cubed/Crushed Ice butto |
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(8) Filter
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Water filter usage This icon lights up when you need to change the filter, usually after the refrigerator has dispensed about 300 gallons of water (after about 6 months). The icon will blink red for several seconds when you open or close the door. After you install the new water filter, reset the filter indicator by touching and holding the Hold 3 sec for Filter Reset button for 3 seconds. |
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( 9 ) Ice Type
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Touch this button to select your desired ice type. Cubed and crushed ice modes alternate when you press the button. This mode can not be used with the Water mode simultaneously |
To save electricity, the Panel Display turns off automatically under the following conditions: When no button has been pressed, when no doors are open, or when no Dispenser Lever has been pushed. However, the icon indicating your cubed or crushed ice selection, will stay on. When you press a button, open a door, or push a Dispenser Lever, the Panel Display will turn on again. Except for the Energy Saver, Water, and Cubed/Crushed Ice buttons, all function buttons will become operational after you remove your finger from the button you are currently pressing.
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( 10 ) Ice Maker Of
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If you don’t want to make more ice, touch the Ice Maker Off button. The icon will light up and the Ice-Maker stops making ice If the ice maker function is ON, and the water line is not connected, there will be a water valve noise from the back of the unit. If this occurs, press the Ice Maker Off (Control Lock(3sec)) button for less than 3 seconds until the Ice Off Indicator ( |
) illuminates.
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Cooling Off Mode
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Off Mode Cooling Off mode (also called Shop mode), is designed for use by retailers when they are displaying refrigerators on the shop floor. In Cooling Off mode, the refrigerator’s fan motor and lights work normally, but the compressors do not run, and the refrigerator and freezer do not get cold. To start Cooling Off mode, touch and hold the Freezer, Fridge and Alarm buttons for 5 seconds during normal operation. The refrigerator chime sounds and the temperature display flashes OFF. To cancel Cooling Off mode, touch and hold the Freezer, Fridge and Alarm buttons again for 5 seconds. |
CHANGING THE WATER FILTER
To reduce risk of water damage to your property DO NOT use generic brands of water filters in your SAMSUNG Refrigerator. USE ONLY SAMSUNG BRAND WATER FILTERS. SAMSUNG is not legally responsible for any damage, including, but not limited to, property damage caused by water leakage from the use of a generic water filter. SAMSUNG Refrigerators are designed to work ONLY WITH SAMSUNG Water Filters.
The Filter light turns red to let you know when it is time to change your water filter cartridge. To give you time to get a new filter, the red light comes on just before the capacity of the current filter runs out. Changing the filter on time provides you with the freshest, cleanest water from your refrigerator
1. Shut off the water supply. Then, turn the water filter ( 1 ) about 1/4 turn, counter-clockwise.
2. Pull the water filter ( 1 ) from the case filter ( 2 ).
- To change the water filter more easily, shut off the water supply valve.
- Sometimes, it is hard to disassemble the water filter because impurities in the water cause it to stick. If you are having difficulties, grip the water filter firmly and pull it hard.
- When you pull the water filter, a little water can leak from the opening. This is normal. To minimize the water leaks, keep the filter cartridge horizontal when you pull it.
- To prevent overflow, empty the water tray filter ( 3 ) and dry around of case filter ( 2 ).
3. Insert the new filter into the filter case ( 4 ).
4. Push the filter, and then turn it clockwise until it locks.
- If you have trouble inserting the water filter because of high water pressure, shut off the water supply valve.
- The locked symbol should be lined up with the indicator line.
5. Touch and hold the “Alarm / hold 3 sec for Filter Reset” button 
for about 3 seconds to reset the water filter indicator. The indicator’s red light will turn off.
6. If you turned off the water supply, turn it back on.
Removing any residual matter inside the water supply line after installing the water filter.
1. Turn ON the main water supply and supply water from water supply line.
2. Run water through the dispenser until the water runs clear (approx. 6 to 7 minutes). This will clean the water supply system and remove air from the lines.
3. Additional flushing may be required in some households.
4. Open the Refrigerator door and make sure there are no water leaks coming from the water filter.
CONTROLLING THE TEMPERATURE
Basic temperature of Freezer and Refrigerator Compartments
The basic and recommended temperatures of the Freezer and Fridge compartments are 0 °F and 37 °F (or -18 °C and 3 °C) respectively. If the temperature of the Freezer and Fridge compartments are too high or low, adjust the temperature manually.
Controlling the Freezer temperature
The Freezer temperature can be set between -8 °F and 5 °F (or between -23 °C and -15 °C) to suit your particular needs. Press the Freezer button repeatedly until the desired temperature is shown in the temperature display. The temperature will change by 1 °F (or 1 °C) with each press. See below.
Fahrenheit : 0 °F ➞ -1 °F ➞ -2 °F ➞ -3 °F ➞ -4 °F ➞ -5 °F ➞ -6 °F ➞ -7 °F ➞ -8 °F ➞ 5 °F ➞ 4 °F ➞ 3 °F ➞ 2 °F ➞ 1 °F ➞ 0 °F.
Centigrade : -18 °C ➞ -19 °C ➞ -20 °C ➞ -21 °C ➞ -22 °C ➞ -23 °C ➞ -15 °C ➞ -16 °C ➞ -17 °C ➞ -18 °C.
Keep in mind that foods such as ice cream may melt at 4 °F (or -15.5 °C). The temperature display will move sequentially from -8 °F to 5 °F (or from -23 °C to -15 °C).
Controlling the fridge temperature
The fridge temperature can be set between 34 °F and 44 °F (or between 1 °C and 7 °C) to suit your particular needs. Press the Fridge button repeatedly until the desired temperature is shown in the temperature display. The temperature will change by 1 °F (or 1 °C) with each press. See below.
Fahrenheit : 37 °F ➞ 36 °F ➞ 35 °F ➞ 34 °F ➞ 44 °F ➞ 43 °F ➞ 42 °F ➞ 41 °F ➞ 40 °F ➞ 39 °F ➞ 38 °F ➞ 37 °F.
Centigrade : 3 °C ➞ 2 °C ➞ 1 °C ➞ 7 °C ➞ 6 °C ➞ 5 °C ➞ 4 °C ➞ 3 °C.
The temperature control process for the Fridge works just like the Freezer process. Press the Fridge button to set your desired temperature. After a few seconds, the Fridge will begin adjusting towards the newly set temperature. This will be reflected in the digital display
- The temperature of the Freezer or Fridge may rise when you open the doors too frequently, or if a large amount of warm or hot food is placed inside.
- A rise in temperature may cause the digital display to blink. Once the Freezer and Fridge temperature return to their normal set temperatures, the blinking will stop.
- If the blinking continues, you may need to “reset” the Refrigerator. Try unplugging the appliance, wait for around 10 minutes and then plug the power cord back in. - If there is a communication error between the Display and Main Controller, the Convertible Display light may blink. If the blinking continues for a long period of time, please contact a Samsung Electronics Service Center
USING THE ONE LEVER DISPENSER
Push the appropriate ice type button to select what you want dispensed.
Using the ice Dispenser
Place a glass underneath the ice dispenser and push gently against the dispenser lever with your glass. Make sure the glass is in line with the dispenser to prevent the ice from bouncing out.
- To select water, press the water button on the display, and then press the dispenser lever.
- To select Ice, press the ICE type button of your choice on the display, and then press the dispenser lever.
- If you have selected cubed ice, when you press the lever, the dispenser may dispense a small amount of crushed ice first.
- If ice doesn’t come out, pull out the ice bucket and press the test button located on the right side of ice maker
- Do not press the test button continuously when the tray is filled with ice or water. Water may overflow or ice may jam the bucket.
- When you press the Test button, you will hear the refrigerator chime (ding-dong). When the chime sounds, release the Test button.
- The chime sounds automatically again to let you know the ice maker is working well.
- Replace the ice bucket
Ice Making
To fill the ice bucket to maximum capacity after installation, follow these steps:
1. Allow your refrigerator to operate and cool down for 24 hours (or 1 full day). - Waiting 24 hours will allow your ice maker to cool properly.
2. Dispense 4 to 6 ice cubes into the glass.
3. After 8, and then 16 hours, dispense a full glass of ice.
If There is a Power Failure
If a power failure occurs, ice cubes may melt then freeze together when the power comes back on, causing the dispenser to be out of order. To prevent this problem, after a power failure, pull out the ice bucket and discard the residual ice or water. After you dump the ice from the ice bucket, you should press the dispenser lever once with the ‘Water’ or ‘Ice Type’ function ON. The ice maker will make new ice faster after you return the ice bucket to the refrigerator
USING THE ICE OFF FUNCTION
When you select the Ice Off mode, remove all ice cubes from the bucket. If you leave the ice cubes in the bucket, the ice cubes may clump together, making it difficult to remove them. To remove the ice bucket safely and avoid injury, hold the bottom of the bucket with one hand and the side of the bucket with the other. Then, lift up on the ice bucket, and pull it straight out. To put the ice bucket back in, push it firmly straight back.
If the bucket does not fit, turn the helix 90 degree (see the last illustration on the right, below) and try again.
PARTS AND FEATURES
Review the illustration below to become more familiar with the parts and features of your refrigerator.
USING THE FLEX ZONE
The Flex Zone is a full-width drawer with an adjustable temperature control. You can use the Flex Zone for large party trays, deli items, wines, pizzas, beverages, or miscellaneous items. There is a temperature sensor which lets you adjust the amount of cold air allowed into the Zone. The control buttons are located on the cap door center.
Temperature Selection Button
- Press the Temp button repeatedly until your desired mode is lit.
- Each time you press the Temp button, you change the mode in this order: Meat/Fish mode (29 °F (-1 °C)), Cold Drinks mode (33 °F (1 °C)), Deli/Snack mode (37 °F (3 °C)), Wine/ Party Dishes mode (42 °F (5 °C)). Initially, the Deli/Snacks mode is selected. The refrigerator will adjust the temperature in the Flex Zone automatically to the temperature you selected.
- The Flex Zone Temp. Display may change depending on the number of items inside, where they are located, the ambient temperature, and how often the door is opened.
Flex Zone Modes
1. When “Wine/Party Dishes” is selected, the temperature of the Flex Zone will be kept around 42 °F (5 °C). This feature helps keep food fresh for a long time.
2. When “Deli/Snack” is selected, the temperature of the Flex Zone will be kept around 37 °F (3 °C). This feature helps keep food fresh for a longer time.
3. When “Cold Drink” is selected, the temperature of the Flex Zone will be kept around 33 °F (1 °C). This feature helps keep drinks cold and refreshing.
4. When “Meat/Fish” is selected, the temperature of the Flex Zone will be kept around 29 °F (-1 °C). This feature helps keep meat or fish fresh for a longer time.
Examples of food items you can store in the Flex Zone by temperature setting.
| Wine Party Dishes | Deli Snacks | Cold Drinks | Meat Fish |
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REMOVING THE REFRIGERATOR ACCESSORIES
1. Door Bins
- Door Bins (1), Moving tray Bins (3)
To remove - Simply lift the bin up and pull straight out.
To relocate - Slide it in above the desired location and push down until it stops.
- Door Bins (2)
To remove - Take the right side of the bin out by lifting it at an angle along the guide, and then take the left side out by pulling it from the door.
To relocate - Slide it into the original location and push down until it sticks.
NOTE Injuries can occur if the door bins are not firmly connected to the doors. Do not allow children to play with the bins. Sharp corners of the bins may cause injury.
CAUTION When the Outer Door is opened more than normal (more than 105°), the Inner Door can scrape against the inner portion of the Outer Door.
How to use the Multi Supporter
1. When not in use, leave the Multi Supporter flipped over as shown in the diagram.
2. Flip the Multi Supporter to position ( 1 ) to prevent items from falling out and over.
3. Flip the Multi Supporter to position ( 2 ) to use it as a divider
2. Tempered Glass shelves
To remove - Tilt up the front of the shelf in the direction shown ( 1 ) and lift it up vertically ( 2 ). Pull the shelf out.
To re-install - Tilt the front of the shelf up and guide the shelf hooks into the slots at a desired height. Then lower the front of the shelf so that the hooks can drop into the slots.
3. Vegetable & Fruit Drawers
To remove
- Simply lift the bin up and pull straight out.
- Tilt up the front of the drawer and pull straight towards you. Then, move the drawer slightly in the direction of the arrow in the illustration below, and then pull out.
To re-install
- Insert the drawer into the frame rails and push back into place.
- Slide the bin in above the desired location and push down until it stops.
4. Flex Zone
To remove the Flex Zone – Pull the Flex door out to full extension. Lift the Flex Zone up, pulling it to your body with both hands.
To re-install the Flex Zone – Open the Flex door to full extension. Tilt the front of the Flex Zone up, place the back of the Flex Zone onto the rails, and then lower the front until the whole Zone rests on the rails.
To remove the divider and the metal cooling plate from the Flex Zone
1. Slide the divider to the end as shown
2. As the divider has the width and length bars, push the lower part of each bar inward to unlock. See the pictures for details.
3. Hold the divider and pull up to remove
3. Hold the divider and pull up to remove
To reinsert the metal cooling plate into the Flex Zone along with the divider – Follow the removal steps above in the reverse order to reinsert the metal cooling plate. Reinsert the divider into the Flex Zone firmly until you hear a clicking sound.
If the Flex Zone or LED lighting is not working, check the connectors [ ( 1 ), ( 2 ) shown below ] for cracks or leaks.
1. Refer to page 12 for disassembly instructions.
2. Open the cap cover rail with a flat-blade screwdriver.Using the doors Ensure that the doors close all the way and are securely sealed. When the refrigerator door is only partially open, it will automatically close. If the door is opened more than its auto close range, it will remain open. You must close it manually
REMOVING THE FREEZER ACCESSORIES
1. Freezer Room Guard
To remove - Remove the freezer room guard ( 1 ) by lifting the guard up.
To re-install - Push down until the guard ( 1 ) locks into place.
2. Super Extended Drawer
To remove - Pull the drawer out to full extension. Tilt up the rear of the drawer and lift straight out.
To re-install - Place the drawer onto the rails ( 4 ) by tilting it up. Lower the drawer into place until it is horizontal and slide the Drawer ( 3 ) in.
3. Freezer Drawer
To remove the freezer drawer - Pull the freezer drawer out fully. Tilt up the rear of the bin and lift it out to remove.
To re-install the freezer drawer - Place the bin into the rail assembly.
CLEANING THE REFRIGERATOR
Caring for your Samsung French Door Refrigerator prolongs its life and helps keep it free of odor and germs.
Cleaning the Interior
Clean the inside walls and accessories with a mild detergent and then wipe dry with a soft cloth. You can remove the drawers and shelves for a more thorough cleaning. Just make sure to dry drawers and shelves before putting them back into place.
Cleaning the Exterior
Wipe the control panel and digital display with a damp, clean, soft cloth. Do not spray water directly on the surface of the refrigerator. The doors, handles, and cabinet surfaces should be cleaned with a mild detergent and then wiped dry with a soft cloth. To keep your appliance looking its best, polish the exterior once or twice a year
CAUTION You can erase the printed letters on the display if you apply stainless cleaner directly to the area where the letters are printed.
Cleaning the Ice / Water Dispenser
Push down one end of the tray dispenser and remove it. Wipe the Ice / Water Dispenser with a clean, soft cloth.
CAUTION When using the crushed ice selection from the dispenser some residual ice chips may start to collect in the ice chute. To prevent that residual ice from melting and running out of the chute, you should clean out the residual ice when you see it start to collect in the ice chute.
Cleaning the Rubber door seals
If the rubber door seals are dirty, the doors may not close properly, and the refrigerator will not operate efficiently. Keep the door seals free of dust or stains by cleaning the doors using a mild detergent and damp cloth. Wipe dry with a clean, soft cloth.
Cleaning the rear side of the refrigerator
To keep cords and exposed parts free of dust and dirt accumulation, vacuum the rear side of the appliance once or twice a year.
Troubleshooting
| PROBLEM | SOLUTION |
| The Refrigerator does not work at all or it does not chill sufficiently. |
|
| The food in the Refrigerator is frozen. |
|
| You hear unusual noise or sounds. |
|
| The front corners and vertical hinged section of the appliance are hot and condensation is occurring. |
|
| Ice Maker is not producing ice. |
|
| You can hear water bubbling in the refrigerator |
The bubbling comes from the Refrigerator coolant liquid circulating through the Refrigerator. |
| There is a bad smell in the Refrigerator |
|
| Frost forms on the walls of the Freezer. |
|
| The water dispenser is not functioning. |
|
| The auto close system does not work with the freezer door. |
|
| Condensation or water drops forms on vertical mullion and surroundings, etc. |
|
See other models: RF28NHEDBSR/AA SM-G973UZBAVZW HW-M550/ZA SMN976VZKV SM-G970UZKAXAA
