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24
The Problem Solver
Stainless Steel Refrigerator
Questions?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
ICE CUBES HAVE • Old cubes need to be discarded.
ODOR/TASTE
• Ice storage bin needs to be emptied and washed.
• Unsealed packages in fresh food and/or freezer compartments may
be transmitting odor/taste to ice cubes.
• Interior of refrigerator needs cleaning. See Care and Cleaning.
SMALL OR • Water filter clogged. Replace the filter or use the filter bypass plug.
HOLLOW CUBES
SLOW ICE CUBE • Door may have been left open.
FREEZING
• Turn temperature of freezer compartment colder.
See Temperature Controls.
CUBE DISPENSER • Icemaker or water supply turned off. Turn icemaker or water supply.
DOES NOT WORK
• Ice cubes are frozen to the icemaker feeler arm. Remove the cubes.
• Irregular clumps in the storage bin. Break up with fingertip pressure
and discard remaining clumps. The freezer may be too warm.
Adjust the freezer temperature control colder one step at a time
until clumps do not form.
• The dispenser is LOCKED. Press and hold the LOCK CONTROL
pad for 3 seconds.
WATER HAS POOR • Water dispenser has not been used for a long time. Dispense water
TASTE/ODOR until all water in the system has been replenished.
WATER IN FIRST • Normal when refrigerator is first installed. Allow 24 hours for the
GLASS IS WARM refrigerator to completely cool down.
• Water dispenser has not been used for a long time. Dispense water
until all water in the system has been replenished.
• Water system has been drained. Allow several hours for the
replenished water supply to chill.
WATER DISPENSER • Water supply line turned off or not connected. See the
DOES NOT WORK Installation Instructions.
• Water filter clogged. Replace the filter or use the filter bypass plug.
• Air may be trapped in the system. Press the dispenser arm for at
least two minutes.
• The dispenser is LOCKED. Press and hold the LOCK CONTROL
pad for 3 seconds.
WATER SPURTING • Newly installed filter cartridge. Run water from the dispenser for
FROM DISPENSER about 3 minutes (about one and a half gallons).
WATER IS NOT • Water in reservoir is frozen. Call for service.
DISPENSED BUT
• Fresh food control setting is too cold. Set to a warmer setting.
ICEMAKER
IS WORKING
NO WATER OR ICE • Water supply line or shutoff valve is clogged. Call a plumber.
CUBE PRODUCTION
• Replace the filter or use the filter bypass plug.
• The dispenser is LOCKED. Press and hold the LOCK CONTROL
pad for 3 seconds.
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