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30 49-40686-4
TROUBLESHOOTING TIPS
Problem Possible Cause What To Do
LIGHTS
Light during a speedcook cycle
dims and cycles on and off, even
at full power levels
This is normal. Power level has been
automatically reduced because the
oven is hot.
This is normal. The oven senses the heat
level and adjusts automatically.
Light visible around the door and
outer case while speedcooking
This is normal. When the oven is on, light may be visible
around the door and outer case.
COOLING FANS
Fan continues to run after
cooking stops
The oven is cooling. The fans will automatically shut off when the
internal parts of the oven have cooled.
Oven vent emits warm air while
oven is on
This is normal.
Fan comes on automatically
when using the microwave
This is normal.
COOKING
The oven makes unusual sounds
while cooking
Clicks are normal. The control is
turning components on and off.
These sounds are normal.
Fan noise is normal. Fans
are required to keep the oven
components and controls cool.
These sounds are normal.
Smoke comes out of the oven
when I open the door
Food is high in fat content. Aerosol
spray used on the pans.
Smoke is normal when cooking high-fat
foods.
Food is not fully cooked or
browned at the end of a cooking
program
Programmed times may not match
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cooking.
Adjust time for doneness or adjust the upper
or lower lamps for browning and doneness.
SENSOR ERROR displayed
along with an oven signal
Food amount or type placed in the
oven does not match the program
that was set.
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cooked or heated.
Steam was not sensed by the oven
because plastic wrap was not vented,
a lid too tight was on the dish or a
liquid was covered.
Vent plastic wrap, use a looser lid or
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DISPLAY
The display is blank The clock is designed to turn off when unit is
idle for 30 seconds to minimize the standby
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“Control is LOCKED” appears in
display
The control has been locked. 3UHVVDQGKROG&$1&(/2))IRUVHFRQGV
to unlock the control.
Control display is lit yet oven will
not start
Clock is not set. Set the clock.
Door not securely closed. Open the door and close securely.
START/PAUSE pad not pressed after
entering cooking selection.
Press START/PAUSE.
Another selection already entered
in oven and CANCEL/OFF pad not
pressed to cancel it.
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entered after final selection.
Make sure you have entered cooking time
after selecting.
CANCEL/OFF was pressed
accidentally.
Reset cooking program and press START/
PAUSE.
OTHER PROBLEMS
The door and inside of the oven
feels hot
The heat lamps produce intense heat
when ready.
This is normal. Use oven mitts to remove
food when in a small space.
Oven will not start A fuse in your home may be blown or
the circuit breaker tripped.
Replace fuse or reset circuit breaker.
Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
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