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Settings
153
Y
ou w
ill not be able to access the device after a factory data reset if you do not have
your Google Account username and password.
CAUTION Before sending your device to Samsung or taking it to a Samsung-
authorized service center, remove your Google Account and then perform a
factory data reset. For more information, visit samsung.com/us/support/frp.
Enable Factory Reset Protection
Adding a Google Account to your device automatically activates the FRP security
feature.
Disable Factory Reset Protection
To disable FRP, remove all Google Accounts from the device.
1.
From Settings, tap
Accounts and backup > Accounts > [Google Account].
2. Tap Rem
ove account.
Collect diagnostics
Collect diagnostic data for troubleshooting.
1.
From Settings, tap
General management > Reset > Collect diagnostics.
2. For each policy page, choose either Accept or Decline.
Lock screen and security
You can secure your device and protect your data by setting a screen lock.
Screen lock types
You can choose from the following screen lock types that offer high, medium, or no
security: Swipe, Pattern, PIN, Password, and None.
NOTE Biometric locks are also available to protect access to your device and
sensitive data on your device. For more information, see Flexible security on
page 38.
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