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Problem Possible solution
The washing results are not
satisfactory.
• Increase the detergent quantity or use a different de-
tergent.
• Use special products to remove the stubborn stains
before you wash the laundry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
After a steam programme,
garments are partially wet.
Make sure that the appliance is accurately levelled. Ad-
just the appliance by raising or lowering the feet.
The appliance does not dry
or does not dry correctly.
• Make sure the air filters are not clogged. Check pri-
mary and secondary air filters.
• Make sure the drain filter is not clogged.
• Make sure you have set the correct cycle. If necessary,
set a short drying time again.
The drying cycle is too long. • Make sure the air filters are properly cleaned.
• Make sure your laundry load does not exceed the de-
clared load for the set programme.
• Make sure that the room temperature is in the correct
range.
The laundry is full of differ-
ent colours fluff.
• Run the special cleaning programme CLE to remove
the fluff (for more details refer to 'Fluff in the fabrics' ).
• Clean the laundry with a fluff remover.
After the check, activate the appliance. The programme continues from the point of
interruption.
If the problem occurs again, contact the Authorised Service Centre.
If the display shows other alarm codes. Deactivate and activate the appliance. If the
problem continues, contact the Authorised Service Centre.
16.3 Emergency door opening
In case of power failure or functioning
failure the appliance door remains
locked. The washing programme
continues when the power is restored. If
the door remains locked in case of
failure, it is possible to open it using the
emergency unlock function.
Before opening the door:
CAUTION!
Risk of burns! Make sure
that the water
temperature is not too
high and the laundry is not
hot. If necessary, wait until
they cool down.
CAUTION!
Risk of injury! Make sure
that the drum is not
rotating. If necessary, wait
until the drum stops
rotating.
Make sure that the water
level inside the drum is not
too high. If necessary,
proceed with an
emergency drain (refer to
«Emergency drain» in
«Care and cleaning»
chapter).
To open the door, proceed as follows:
1. Press the On/Off button to switch the
appliance off.
ENGLISH
45
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