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136
Troubleshooting
Problem Cause Solution
Camera will not
operate
Power is not turned
on
• Press the ON/OFF button for a
moment.
SD card slot/battery
cover is open
• Confirm that SD card slot/battery
cover is securely closed.
Insufficient battery
voltage
• Insert a fully charged battery into
the camera.
• Use the AC Adapter Kit ACK900
(sold separately).
Poor contact
between camera and
battery terminals
• Wipe the terminals with a clean
dry cloth.
Camera will not
record
Mode switch is set
to (Playback)
• Set the mode switch to
,
or .
Flash is charging • Wait until the flash charges. You
can press the shutter button
when the upper indicator beside
the viewfinder lights orange.
SD card is full • Insert a new SD card.
• If required, download the images
to a computer and erase them
from the SD card to make space.
SD card is not
formatted correctly
• Format SD card.
(See Formatting SD Cards (p.
107).)
• If reformatting does not work, the
SD
card logic circuits may be damaged.
Consult the nearest Canon Customer
Support Help Desk.
The SD card is
write-protected.
• Slide the write protect tab of the
SD card upward (p. 23).
Cannot play back
You attempted to play
back images shot
with another camera
or images edited with
a computer
•
Computer images that cannot be
played back will playback if they are
added to the camera using the
bundled software program
ZoomBrowser EX or ImageBrowser.
See ZoomBrowser EX/
ImageBrowser Software Starter
Guide (PDF).
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