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IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
䡵 SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE ...................316
▫ Prepare For The Appointment.............316
▫ Prepare A List ........................316
▫ Be Reasonable With Requests .............316
䡵 IF YOU NEED ASSISTANCE ..............316
▫ Alfa Customer Center ..................317
▫ Alfa Canada Customer Center ............317
▫ Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) .............317
▫ Service Contract ......................318
䡵 WARRANTY INFORMATION .............319
䡵 REPORTING SAFETY DEFECTS ............319
▫
In The 50 United States And Washington, D.C. . .319
▫ In Canada...........................320
䡵 PUBLICATION ORDER FORMS ............320
䡵 DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES ........321
▫ Treadwear...........................322
▫ Traction Grades .......................322
▫ Temperature Grades....................322
9
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