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37
TROUBLESHOOTING
ENGLISH
Problem Possible Causes Solutions
Wrinkling
Did you remove the load immediately
y
after it finished?
Did you overload the tub?
y
Did you reverse the hot and cold water
y
inlets?
Remove the load immediately after it
y
finishes.
Do not overload the tub.
y
Hot water rinse can cause garments
y
to wrinkle. Check the inlet hose
connections.
Power will not turn on
Is the power cord plugged in properly?
y
Has a house fuse blown, a circuit
y
breaker tripped, or a power outage
occurred?
Make sure that the plug is secured in a
y
grounded 3-prong, 120 V (60 Hz) outlet.
Reset the circuit breaker or replace the
y
fuse. Do not increase the fuse capacity.
If the problem is a circuit overload,
have it corrected by a qualified
electrician.
The door does not open
when the cycle pauses or
finishes
Is the temperature in the tub too high?
y
Is the water level in the washer high?
y
The washing machine has a safety lock
y
built into the door to prevent burning.
Leave the door closed and wait until
the door lock icon disappears from the
display.
Allow the washer to complete the
y
programmed cycle, or press the SPIN
button.
The wash cycle time is
longer than usual
Is the washing machine overloaded?
y
Are other options added to the wash
cycle?
This is normal. The washing machine
y
automatically adjusts the cycle time for
the amount of laundry, water pressure,
water temperature, and other operating
conditions.
It is musty or moldy in the
tub
Has the incorrect detergent been used?
y
Did you clean the tub periodically?
y
Use only HE (High-Efficiency) detergent
y
recommended for a front-loading
washing machine.
See page 30, clean the inside and
y
outside of the washing machine
periodically.
Banging noise when
washer is filling with
water (Water Hammer)
Plumbing in the home moves or flexes
y
when the water valves in the washer
shut off.
Household water supply pressure is
y
very high.
Water hammer is not caused by a
y
defect in the washer. Install water
hammer arrestors (purchased
separately at hardware or home
improvement store) between the fill
hose and the washer for best results.
Adjust household water supply
y
regulator to a lower pressure or
contact a plumber to have a regulator
installed.
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