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Faults and what to do about them. en
23
Spin result not satisfac-
tory.
Laundry wet/too damp.
Not a fault – the unbalanced load detection system has interrupted the spin
because the laundry is unevenly distributed.
Distribute large and small items of laundry evenly in the drum.
Spin cycle started and
stopped several times.
Not a fault – the unbalanced-load detection system is adjusting the imbalance.
The programme duration
is longer than usual.
■ Not a fault – the unbalanced-load detection system is adjusting the imbal-
ance by repeatedly distributing the laundry.
■ Not a fault – the foam detection system active – adds an additional rinse
cycle.
The programme duration
changes during the wash
cycle.
Not a fault – the programme sequence is optimised for the particular washing
process. This may lead to occasional changes in the programme duration in the
display panel.
Residual water in the
compartment i for care
products.
■ Not a fault – the effect of the care product is not affected.
■ Clean the insert if necessary.
Odours in the washing
machine.
Run the l Drum Clean programme without laundry. Use standard detergent.
Foam escapes from the
detergent drawer.
■ Too much detergent used?
Mix one tablespoon of fabric softener with 1/2 litre water and pour into
compartment II (not for outdoor fabrics, sportswear fabrics or those made
with down).
Reduce the detergent dosage for the next wash cycle.
■ Improper detergent use? Only use detergent suitable for front-loading
washing machines.
Intense noise, vibrations
and "wandering" during
spinning.
■ Is the appliance levelled? Level the appliance. ~ Page 30
■ Are the appliance feet fixed? Secure the appliance feet. ~ Page 30
■ Transport locks removed? Remove the transport locks. ~ Page 28
Indicator lamps do not
function during operation.
■ Power cut?
■ Circuit breakers tripped? Switch the circuit breakers back on or replace
them.
■ If the fault occurs repeatedly, call the after-sales service. ~ Page 24
Detergent residues on the
laundry.
■ Occasionally, phosphate-free detergents contain water-insoluble residues.
■ Select O Rinse or brush the laundry after washing.
If you cannot correct a fault yourself (after switching off/on) or a repair is required:
■ Set the programme selector to off position. The appliance is switched off.
■ Unplug the mains plug from the socket.
■ Turn off the tap and call the after-sales service. ~ Page 24
Faults Cause/remedial action
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