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Troubleshooting
198
6
Poor fixing
Make sure you lift up the two gray levers inside the back cover until they stop
in the up position.
Make sure that the media type setting in the printer driver matches the type
of paper you are using (see Acceptable paper and other print media
on page 2).
Choose Improve Toner Fixing mode in the printer driver.
(For Windows, see Other Print Options on page 47.)
(For Macintosh, see Print Settings on page 71.)
If this selection does not provide enough improvement, change the printer
driver setting in Media Type to a thick setting. If you are printing an envelope,
choose Env. Thick in the media type setting.
Curled or wavy
Choose Reduce Paper Curl mode in the printer driver.
(For Windows, see Other Print Options on page 47.)
(For Macintosh, see Print Settings on page 71.)
If the problem is not solved, choose Plain Paper in the media type setting.
If you are printing an envelope, choose Env. Thin in the media type setting.
If you do not use the machine often, the paper may have been in the paper
tray too long. Turn over the stack of paper in the paper tray. Also, fan the
paper stack, and then rotate the paper 180 in the paper tray.
Store the paper where it will not be exposed to high temperatures and high
humidity.
Open the back cover (face-up output tray) to let the printed pages exit onto
the face-up output tray.
Examples of poor print quality Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
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