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10
PROBLEMS POSSIBLE CAUSES SOLUTIONS
A continuous ow of water
pours from the lter holder
after making an espresso.
Your machine is becoming
calcied because the water
is particularly hard.
Descale your machine
immediately following the
user instructions provided.
The red cap was not
removed.
Remove the red cap.
A continuous ow of water
pours from the lter holder
after making an espresso.
Your machine is becoming
calcied because the water
is particularly hard.
Descale your machine
immediately following the
user instructions provided.
Coffee grounds are present
in the cup.
The lter holder is clogged. Clean the lter holder using
hot water.
The coffee grounds are too
ne.
Use slightly larger coffee
grounds.
The seal on the head of the
lter holder is clogged.
Clean the lter holder
and the seal with a damp
sponge.
The espresso is not frothy. The coffee grounds are too
old.
Use freshly ground coffee.
The ground coffee is
not suitable for making
espresso.
Use ner grounds.
There is too little coffee in
the lter holder.
Add more coffee.
The water tank leaks when
it is moved.
The valve at the bottom
of the tank is dirty or
defective.
Wash the water tank and
operate the valve with your
nger, which is beneath the
tank.
The valve is blocked by the
calcied deposits.
Descale your machine
following the user
instructions provided.
Water leak beneath the
appliance.
There is an internal leak. Check that the tank is
positioned correctly. If
the problem persists, do
not use the appliance and
consult an approved service
centre.
The pump is abnormally
noisy.
No water in the tank. Fill the water tank and
restart the pump (refer to
the section: FIRST USE).
Avoid emptying the tank
completely.
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