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Troubleshooting
Getting Support
130 Support through Remote Management
131 Finding the contact information for service
There Is a Problem with the Picture
132 Testing the picture
I Can't Hear the Sound Clearly
135 Testing the sound
There Is a Problem with the Broadcast
My Computer Won't Connect
I Can't Connect to the Internet
The Schedule Recording/Timeshift Function Isn't
Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
Precautions and Notes
Before Using the Recording and Timeshift Functions
142 Before using the recording and Schedule Recording
functions
144 Before using the Timeshift function
Read Before Using Apps
Read Before Using the Web Browser
Read Before Playing Photo, Videos, or Music Files
148 Limitations on use of Photo, Videos, and Music files
149 Supported external subtitles
149 Supported internal subtitles
150 Supported image formats and resolutions
150 Supported music formats and codecs
151 Supported video codecs
Read After Installing the TV
153 Picture sizes and input signals
154 Installing an anti-theft lock
154 Read before setting up a wireless Internet connection
Read Before Connecting a Computer (Supported
Resolutions)
156 IBM
156 MAC
157 VESA DMT
Supported Resolutions for Video Signals
158 CEA-861
159 DVI
Read Before Using Bluetooth Devices
160 Restrictions on using Bluetooth
Licence
Glossary
VI
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