PROHEAT 2X®
LIFT-OFF®
1565 Series
Product Overview
1. Spray Trigger
2. Upper Handle
3. Upright Cleaning Mode
Indicator Light
4. Carry Handle
5. Clean Water Tank
6. Specialty Tools
(vary by model)
7. Power Button
8. Quick Release™ Cord Wrap
9. Power Cord
10. Dirty Water Tank
11. Flex Hose
12. Portable Spot & Stain
Cleaner Release Pedal
13. Removeable Nozzle
Assembly
14. EdgeSweep® Brushes
Go online for a comprehensive walkthrough
of your new purchase!
This guide has everything you need to get ready for first use,
including setting up, using and maintaining your machine,
but online you’ll find additional resources like tips and
troubleshooting, videos, parts, and more.
Go to support.BISSELL.com.
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Warranty ...................................................................................... 2
What’s in the Box? ................................................................3
Assembly ..................................................................................... 3
Cleaning Formulas ................................................................4
Filling the Clean Water Tank...........................................5
Cleaning Your Carpet ..........................................................6
Using the Portable Spot & Stain Cleaner .............. 7
Emptying the Dirty Water Tank ...................................8
Cleaning the Machine ..........................................................9
Cleaning the Portable Spot & Stain Cleaner .....10
Storing Your Machine ........................................................ 10
Troubleshooting ...................................................................... 11
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IMPORTANT SAFETY INSTRUCTIONS
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
» Connect to a properly grounded outlet only. See grounding instructions.Do
not modify the 3-prong grounded plug.
» Do not leave appliance when it is plugged in. Unplug from outlet when not
in use and before servicing.
» Do not expose to rain, store indoors.
» Do not allow to be used as a toy. Close attention is necessary when used by
or near children.
» Do not use for any purpose other than described in this user guide. Use only
manufacturer’s recommended attachments.
» Do not use with damaged cord or plug. If appliance is not working as it
should, or has been dropped, damaged, left outdoors, or dropped into
water, have it repaired at an authorized service center.
» Do not pull or carry by cord, use cord as a handle, close a door on cord, or
pull cord around sharp edges or corners. Do not run appliance over cord.
Keep cord away from heated surfaces.
» Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
» Do not handle plug or appliance with wet hands.
» Do not put any object into openings. Do not use with any opening blocked;
keep openings free of dust, lint, hair, and anything that may reduce air flow.
» Keep hair, loose clothing, fingers, and all parts of body away from
openings and moving parts of the appliance and its accessories.
» Turn OFF all controls before plugging or unplugging appliance.
» Use extra care when cleaning on stairs.
» Do not use to pick up flammable or combustible materials (lighter fluid,
gasoline, kerosene, etc.) or use in areas where they may be present.
» Do not use appliance in an enclosed space filled with vapors given off by
oil-based paint, paint thinner, some moth-proofing substances, flammable
dust, or other explosive or toxic vapors.
» Do not use to pick up toxic material (chlorine bleach, ammonia, drain
cleaner, etc.).
» Do not pick up anything that is burning or smoking, such as cigarettes,
matches or hot ashes.
» Use only BISSELL® cleaning products intended for use with this appliance
to prevent internal component damage. See the Cleaning Formula section
of this guide.
» Unplug before connecting TurboBrush® Tool.
» Do not immerse. Use only on surfaces moistened by the cleaning process.
» Keep appliance on a level surface.
» Do not carry the appliance while in use.
» Plastic film can be dangerous. To avoid danger of suffocation, keep away
from children.
» Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
» If your appliance has a motorized Brush Roll, do not leave machine running
in the same spot without the handle fully upright.
» Do not use without filters in place.
» Liquid must not be directed towards equipment containing electrical
components.
» Use only the type and amount of liquids specified under the operations
section of this guide.
SAVE THESE INSTRUCTIONS
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
COMMERCIAL USE OF THIS MACHINE VOIDS THE MANUFACTURER’S WARRANTY.
Warranty
3-Year limited warranty, may vary by state. Visit support.BISSELL.com or call 1-800-237-7691
for complete warranty information.
READ ALL INSTRUCTIONS BEFORE USING YOUR APPLIANCE.
When using an electrical appliance, basic precautions should be observed, including the following:
WARNING
Improper connection of the equipment-grounding conductor can result
in a risk of electrical shock. Check with a qualified electrician or service
person if you aren’t sure if the outlet is properly grounded. DO NOT MODIFY
THE PLUG. If it will not fit the outlet, have a proper outlet installed by a
qualified electrician. This appliance is designed for use on a nominal 120-volt
circuit, and has a grounding attachment plug that looks like the plug in the
illustration. Make certain that the appliance is connected to an outlet having
the same configuration as the plug. No plug adapter should be used with
this appliance.
GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded
wiring system. If it should malfunction or break
down, grounding provides a safe path of least
resistance for electrical current, reducing the risk
of electrical shock. The cord for this appliance
has an equipment-grounding conductor and a
grounding plug. It must only be plugged into an
outlet that is properly installed and grounded in accordance with all local
codes and ordinances.
Grounded
Outlets
Grounding
Pin
BISSELL.com 3
Handle Base 4 Screws 3” Tough Stain
Tool
Spraying
Crevice Tool
2 Trial-Size
Formulas
What’s in the Box?
Standard accessories may vary by model.To identify what should be included with your purchase,
please refer to the “Carton Contents” list located on the carton top flap.
Assembly
Go to support.BISSELL.com for assembly videos.
1. Slide the Upper Handle onto
the body of the machine by
guiding the 2 posts on the
body into the opening on the
Upper Handle.
2. Firmly holding the Upper
Handle in place, screw 2
screws into the marked holes
at an upward angle. Screw
the remaining screws into the
outermost holes under the
support handle.
3. Wrap Power Cord around
Quick Release™ Cord Wrap.
4. Wrap Flex Hose around the
hose wrap and secure with
latch.
5. Align the portable spot &
stain cleaner and push down
firmly until it’s secured. Plug
the machine in and turn ON
to make sure the Upright
Cleaning Mode Indicator
Light illuminates. If it does
not, remove and reseat the
portable cleaner so it’s secure.
6. Snap attachment(s) into the
back of machine.
Note: Portable spot & stain
cleaner must be fully secure
to operate in upright cleaning
mode.
Required for Assembly
Phillips-head Screwdriver
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WARNING To reduce the risk of fi re and electric shock due to internal component damage, use only BISSELL
cleaning formula intended for use with this machine.
Cleaning Formulas
View our family of carpet cleaning formulas for your family of messmakers at BISSELL.com.
Keep plenty of BISSELL® formulas on hand so you can clean whenever it fits your schedule. Always
use genuine BISSELL formulas in your machine. Other formulas may harm the machine and void the
warranty. Do not use Hard Floor Formula on area rugs or carpet.
Pretreat
Pretreat spots and stains to improve carpet
cleaning performance.
Boost
Add Boost carpet cleaning formula enhancers to
any formula to increase its effectiveness.
Clean + Refresh
Powerful cleaning
and odor elimination
with Febreze
freshness
PET Stain & Odor
Removes tough pet
stains
Includes StainProtect
™
to protect against
future stains
PRO MAX
Clean + Protect
Our most powerful
formula for tough,
ground-in dirt & stains
Includes StainProtect
to protect against
future stains
PET PRO OXY
Urine Eliminator
Our best formula
for pet urine stains
& odors
Includes StainProtect
to protect against
future stains
Pet Stain & Odor
+ Antibacterial
Cleans and controls
odor causing bacteria
Use with
OXY Boost
Removes old,
set-in stains
PRO MAX
Boost
Add to formula
for 2X deep
cleaning power
PET OXY
Boost
Removes pet
stains and odors
PET Stain
Pretreat
Removes tough
pet stains &
odors with
Enzyme Action
PET PRO
OXY Stain
Destroyer
Removes tough
pet stains &
odors with OXY
PET Pretreat
+ Sanitize
Penetrates to
sanitize and
loosen tough
stains
Certain trademarks used under license from The Procter & Gamble Company or its affiliates.
BISSELL.com 5
Filling the Clean Water Tank
For additional tips and tricks on filling your Clean Water Tank visit support.BISSELL.com.
1. Remove tank from the base
of the machine.
2. Unscrew the black cap and
remove bottle insert.
3. Fill tank with warm
(60°C/140°F MAX) tap water
to the water fill line. Do not
boil or microwave water as it
can destroy the tank.
4. Add 2 ounces of BISSELL®
formula to the tank.
5. Replace the cap and return
the tank to the machine.
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Cleaning Your Carpet
For additional carpet cleaning tips and tricks, visit support.BISSELL.com.
1. Plug into a proper outlet and
press the Power Button.
2. Press the gray recline pedal,
on the back of the machine in
between the wheels.
3. Press the Spray Trigger and
make one slow forward wet
pass and another back. Do not
overwet.
4. Release the Spray Trigger
and make one slow forward
and backward pass over the
same area.
5. Repeat passes until solution
being suctioned up appears
clean. Continue passes without
pressing the Spray Trigger until
you can’t see any more water
being suctioned up. This helps
speed up dry time.
ATTENTION Some Berber carpets have a tendency to fuzz with wear. Repeated strokes in the same area with an
ordinary vacuum or carpet cleaner may aggravate this condition.
CAUTION Take care not to run over loose objects or edges of area rugs. Stalling the brush may result in premature
belt failure.
NOTE: The ProHeat 2X® Lift-O® Deep Cleaner may be equipped with a circuit breaker that automatically shuts o the brush if
a large or loose object catches in the Brush Roll. If that occurs, unplug your machine, remove the foreign object, and plug the
machine back in to reset circuit breaker.
BISSELL.com 7
Using the Portable Spot & Stain Cleaner
Your portable spot & stain cleaner comes equipped with a hose and at least one cleaning tool
for cleaning stairs, upholstery and more. Find more tools at BISSELL.com.
1. Step on the portable spot &
stain cleaner Release Pedal to
release the machine.
2. Release Flex Hose by
twisting the hose secure
latch clockwise. Unwrap hose
completely.
3. Attach the desired cleaning
tool to the hose grip until it
snaps together.
4. Twist the Quick Release™
Cord Wrap clockwise to
unwrap the cord completely
and plug into grounded outlet.
5. Hold the tool approximately
1 inch above the soiled surface.
Press the Spray Trigger to
apply the cleaning solution. Do
not overwet.
6. Release the Spray Trigger
while applying downward
pressure on the tool and pull
it toward you. The suction will
remove the dirt and cleaning
solution. Continue until no
more dirt can be removed.
Tips
» When cleaning stairs, avoid tripping by placing the portable spot & stain cleaner on same step on
which you are standing or seated.
» Work your way down the stairs, moving the portable spot & stain cleaner when required.
» Always be aware of where the machine is plugged into the outlet and avoid entanglement.
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Emptying the Dirty Water Tank
We have additional tips for maintaining your machine at support.BISSELL.com.
1. Remove tank and carry to
a utility sink, toilet or outside
(where you will dispose of the
dirty water).
2. To unlock the tank’s lid,
rotate handle over the back of
the tank.
3. Remove lid and pour out
dirty water. Rinse tank to
remove debris.
4. Wipe debris from the red
filter located behind the Dirty
Water Tank.
5. Replace top of tank and
rotate the handle forward to
lock in place.
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Cleaning the Machine
Our helps doesn’t stop here, visit support.BISSELL.com for additional help.
WARNING To reduce the risk of electric shock, turn power OFF and disconnect plug from electrical outlet
before performing maintenance or troubleshooting checks.
1. Turn the machine OFF and
wrap up the Power Cord. Make
sure the Dirty & Clean Water
Tanks are emptied, rinsed and
dried before the next use.
2. Remove portable spot &
stain cleaner from the base of
the machine.
3. Remove the nozzle
assembly by unscrewing 3
screws and lifting away the
upper and lower nozzle.
4. Rinse upper and lower
nozzles under clean water.
5. Place lower nozzle back
onto the machine by hooking
the tabs into the holes on the
bottom sides of the front of
the machine.
6. Place upper nozzle onto the
lower nozzle by hooking the
tabs into the holes on the front
of the lower nozzle. Secure
with 3 screws.
7. Clean the spray tips. To
remove black spray tip, unlatch
tab on front of spray tip from
base of machine and pull up
and out of green receiver.
8. Rinse under water to clean. 9. Replace spray tip by
inserting back into red receiver
and latching tab into base of
machine. Repeat steps for
second spray tip.
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WARNING To reduce the risk of electric shock, turn power OFF and disconnect plug from electrical outlet
before performing maintenance or troubleshooting checks.
Cleaning the Portable Spot & Stain Cleaner
For additional tips on cleaning your portable machine after use, visit support.BISSELL.com.
1. Before turning OFF the
machine, suction up clean
water from a bowl to rinse out
the hose. Then, lift the tool
and point it upwards to drain
remaining water into the tank.
2. Remove and rinse the tools
in clean, running water. Dry
and replace in the tool storage
provided.
3. Wrap up the hose and
secure it with the latch.
4. Check suction gate for
debris. The suction gate
automatically diverts air when
the portable spot & stain
cleaner is detached.
5. To clean suction gate,
remove two screws and pull off
suction gate door.
6. Wipe suction gate clean and
rinse suction gate door. Once
dry, replace suction gate door
and two screws.
Storing Your Machine
For more helpful maintenance tips, check out support.BISSELL.com.
Clean the machine before storing. Store in a protected dry area. To reduce the risk of a
leaking condition, do not store machine where freezing may occur. Damage to internal
components may result.
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Problem Possible Cause Remedies
Upright
Cleaning Mode
Indicator
Light does not
illuminate
The power is not turned ON. The power must be ON to activate the indicator
light.
The portable spot & stain
cleaner is not attached
completely.
Make sure the portable spot & stain cleaner is
attached. Push down firmly to check.
Reduced/no
spray
Clean Water Tank may be
empty.
Refill tank.
Clean Water Tank may not be
seated completely.
Turn power OFF. Remove and reseat tank.
Pump may have lost prime in
portable spot cleaning mode.
Hold end of hose below water level in tank to
prime.
The portable spot & stain
cleaner is not attached
completely.
Push down firmly to check connection.
DirtLifter®
PowerBrush
does not turn
The portable spot & stain
cleaner is not attached
completely.
Make sure the portable spot & stain cleaner is
attached. Push down firmly to check.
The machine is in the upright
position.
Brushes only rotate when machine is reclined
using the recline pedal.
Circuit breaker on machine (if
equipped) may have tripped.
Turn the machine OFF and unplug from outlet.
Check to see if foreign object is caught in Brush
Roll. Remove object. Plug machine in to reset
circuit breaker.
The belt is off or broken. Turn power OFF and unplug machine from
outlet. Visit support.BISSELL.com for
instructions on replacing the belt.
Loss of suction
power
Tanks may not be seated
properly.
Pick up both tanks and reseat them so they fit
snugly on the machine.
Nozzles may not be assembled
properly.
Unplug the machine. Check to make sure the
“lip” of the nozzle is securely hooked into the
groove on bottom of the machine (see page 9).
The portable spot & stain
cleaner is not attached
completely.
Make sure the portable spot & stain cleaner is
attached. Push down firmly to check.
Dirty Water Tank has picked
up maximum amount of dirty
water and has reached full line.
Empty Dirty Water Tank.
Clean Water Tank is empty. Check fluid levels in tank.
Suction gate is open. Check to make sure the suction gate is closed.
Follow instructions on page 10.
Troubleshooting
Below are some of the issues you may run into. If you don’t see the issue you’re experiencing
below, visit support.BISSELL.com.
WARNING To reduce the risk of electric shock, turn power OFF and disconnect plug from electrical outlet
before performing maintenance or troubleshooting checks.
©2020 BISSELL Inc. All rights reserved.
Printed in China. Part Number 1623400 03/20 RevE
But wait, there’s more!
Join us online for a complete guide to your new product, including
troubleshooting, product registration, parts, and more.
Go to support.BISSELL.com.
VIDEOSINFOREGISTER PARTS SUPPORT
We’re Waggin’ Our Tails!
BISSELL® proudly supports BISSELL Pet Foundation® and its mission to
help save homeless pets. When you buy a BISSELL product, you help
save pets, too. We’re proud to design products that help make pet
messes, odors and pet homelessness disappear.
Visit BISSELLsavespets.com to learn more.
