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9
OCCURRENCE SOLUTION
Louder sound levels whenever
freezer is ON
• Modern freezers have increased storage capabilities and more even
temperatures. They require a high efficiency compressor. When the
surrounding noise level is low, you might hear the compressor running
while it cools the interior.
Louder sound levels when
compressor comes ON
• Freezer operates at higher pressures during the start of the ON cycle.
This is normal. Sound will level off or disappear as freezer continues to
run.
Popping or cracking sound when
compressor comes ON
• Metal parts undergo expansion and contraction, as in hot water pipes.
This is normal. Sound will level off or disappear as freezer continues to
run.
Bubbling or gurgling sound, like
water boiling
• Refrigerant (used to cool freezer) is circulating throughout the system.
This is normal.
Vibrating or rattling noise
• Freezer is not level. It rocks on the floor when it is moved slightly.
Level the unit. Refer to “Leveling” in the First Steps section.
• Floor is uneven or weak. Freezer rocks on the floor when it is moved
slightly. Be sure floor can adequately support freezer. Level the
freezer by putting wood or metal shims under part of the freezer.
• Freezer is touching the wall. Level the freezer or move freezer slightly.
Refer to “Leveling” in the First Steps section.
Moisture forms on inside freezer
walls
• Weather is hot and humid, which increases internal rate of frost build-
up. This is normal.
• Door is slightly open. See OCCURRENCE “Door Problems”.
• Door is kept open too long, or is opened too frequently. Open the door
less often.
Moisture forms on outside of
freezer
• Door is slightly open, causing the cold air from inside the freezer to
meet warm moist air from outside. See OCCURRENCE “Door
Problems”.
Odor in freezer
• Interior needs to be cleaned. Clean interior with sponge, warm water
and baking soda.
• Foods with strong odors are in the freezer. Cover the food tightly.
Door will not close
• Freezer is not level. It rocks on the floor when it is moved slightly. This
condition can force the cabinet out of square and misalign the door.
Refer to “Leveling” in the First Steps section.
• Floor is uneven or weak. Freezer rocks on the floor when it is moved
slightly. Be sure floor can adequately support freezer. Level the
freezer by putting wood or metal shims under the freezer or brace the
floor supporting the freezer.
Light bulb is not on
• Light bulb is burned out. Follow directions under “Interior Light” in the
“Freezer Features” section.
• No electric current is reaching the freezer. See OCCURRENCE
“Freezer does not run”.
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