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en Cleaning agent
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Remote diagnostics
If a fault occurs, the after-sales service can use remote
diagnostics to access your appliance.
Contact the after-sales service, making sure that your
appliance is connected to the Home Connect server
and checking that the remote diagnostics service is
available in your country.
Note: For more information and to check whether the
remote diagnostics service is available in your country,
please visit the Help & Support area of the Home
Connect website for your country: www.home-
connect.com
About data protection
When your appliance is connected for the first time to a
WLAN network, which is connected to the Internet, your
appliance transmits the following categories of data to
the Home Connect server (initial registration):
■ Unique appliance identification (consisting of
appliance codes as well as the MAC address of the
installed WiFi communication module).
■ Security certificate of the WiFi communication
module (to ensure a secure IT connection).
■ The current software and hardware version of your
domestic appliance.
■ Status of any previous resetting to factory settings.
This initial registration prepares the Home Connect
functions for use and is only required when you want to
use these Home Connect functions for the first time.
Note: Ensure that the Home Connect functions can be
used only in conjunction with the Home Connect app.
Information on data protection can be accessed in the
Home Connect app.
Declaration of Conformity
Constructa Neff Vertriebs-GmbH hereby declares that
the appliance with functionality meets the basic
requirements and other relevant provisions of Directive
2014/53/EU.
A detailed RED Declaration of Conformity can be found
online at www.neff-international.com among the
additional documents on the product page for your
appliance.
2.4 GHz band: max. 100 mW
5 GHz band: max. 100 mW
DCleaning agent
Cl e a n i n g agent
With good care and cleaning, your appliance will retain
its appearance and remain fully functioning for a long
time to come. We will explain here how you should
correctly care for and clean your appliance.
Suitable cleaning agents
To ensure that the different surfaces are not damaged
by using the wrong cleaning agent, observe the
information in the table. Depending on the appliance
model, not all of the areas listed may be on/in your
appliance.
Caution!
Risk of surface damage
Do not use:
■ Harsh or abrasive cleaning agents,
■ Cleaning agents with a high alcohol content,
■ Hard scouring pads or cleaning sponges,
■ High-pressure cleaners or steam cleaners,
■ Special cleaners for cleaning the appliance while it is
hot.
Wash new sponge cloths thoroughly before use.
Tip: Highly recommended cleaning and care products
can be purchased through the after-sales service.
Observe the respective manufacturer's instructions.
:Warning – Risk of burns!
The appliance becomes very hot. Never touch the
interior surfaces of the cooking compartment or the
heating elements. Always allow the appliance to cool
down. Keep children at a safe distance.
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BE BG CZ DK DE EE IE EL
ES FR HR IT CY LV LT LU
HU MT NL AT PL PT RO SI
SK FI SE UK NO CH TR
5 GHz Wi-Fi: for indoor use only
Area Cleaning
Appliance exterior
Stainless steel
front
Hot soapy water:
Clean with a dish cloth and then dry with a soft
cloth.
Remove flecks of limescale, grease, starch and
albumin (e.g. egg white) immediately. Corrosion
can form under such flecks.
Special stainless steel cleaning products suitable
for hot surfaces are available from our after-sales
service or from specialist retailers. Apply a very
thin layer of the cleaning product with a soft cloth.
Plastic Hot soapy water:
Clean with a dish cloth and then dry with a soft
cloth.
Do not use glass cleaner or a glass scraper.
Painted surfaces Hot soapy water:
Clean with a dish cloth and then dry with a soft
cloth.
Control panel Hot soapy water:
Clean with a dish cloth and dry with a soft cloth.
Do not use glass cleaner or a glass scraper.
If descaler comes into contact with the control
panel, wipe it off immediately. If you leave it, it may
stain the control panel.
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