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Problem Cause Solution
I cannot activate the
AquaClean filter and the
machine asks for
descaling.
You have already replaced the
AquaClean filter 8 times. After
you have replaced the
AquaClean filter 8 times, you
need to descale the machine.
Descale your machine first and install
the AquaClean filter. Always activate the
AquaClean filter in the menu. Also do
this when you replace the filter.
The filter has not been
replaced in time after the
AquaClean filter icon flashed
and the capacity dropped to
0%.
Descale your machine first and then
install the AquaClean filter.
You did not install the
AquaClean filter during first
installation, but after having
brewed approx. 50 coffees
(based on 100ml cups). The
machine has to be completely
limescale-free before you
install the AquaClean filter.
First descale the machine and then
install a new AquaClean filter. After
descaling, the filter counter is reset to
0/8. Always confirm filter activation in
the machine menu. Also do this after
filter replacement.
You did not activate the new or
replaced AquaClean filter in
the machine menu. Also after
replacing the filter, you need to
confirm activation in the
machine menu.
Descale your machine first. Then
activate the AquaClean filter in the
menu. Also do this when you replace the
filter.
The AquaClean filter icon
does not appear on the
display after I replaced
the filter.
You did not confirm activation
in the machine menu.
Confirm the activation of the filter in the
machine menu. If the display shows
'START CALC CLEAN', you first need to
descale the machine. Remove the
AquaClean filter before descaling and
reinsert it afterwards.
The AquaClean filter is
installed, but the
descaling message
appears.
You have not activated the
AquaClean filter in the machine
menu.
First descale the machine and then
install a new AquaClean filter. This will
reset the filter counter to 0/8. Always
confirm filter activation in the machine
menu, also after filter replacement.
The AquaClean filter does
not fit.
You need to remove air from
the filter.
Let air bubbles come out of the filter.
There is still water in the water
tank.
Empty the water tank before you install
the filter.
You are trying to install another
filter than the AquaClean filter.
Only the AquaClean filter fits into the
machine.
The rubber o-ring is not
attached to the AquaClean
filter.
Check the packaging for the o-ring and
attach it to the AquaClean filter.
27
English
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