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en Troubleshooting
46
Errors Cause Troubleshooting
Appliance door does not
open at the end of the Eco
50° programme.
The screws are included in the
scope of supply.
If the screws used here are too
long, this may deactivate Eco dry-
ing.
The safety device will switch
Eco drying off.
▶
Call Customer Service.
→Page59
Appliance door automatic-
ally opens too wide at the
end of the Eco 50° pro-
gramme.
Door is not correctly adjus-
ted.
▶
Adjust the appliance door as de-
scribed in the installation instruc-
tions.
The door gap must be at least
70mm - 100mm.
Wrong screws used to ad-
just the door gap.
▶
Use size 4X30 screws to adjust the
door gap.
The screws are included in the
scope of supply.
If the screws used here are too
long, this may deactivate Eco dry-
ing.
Error code / Fault display / Signal
Errors Cause Troubleshooting
E:12 lights up. Heating element is furred
up.
1. Descale the appliance.
2. Operate the appliance with the Wa-
ter softening system.
E:14 lights up. Water protection system is
activated.
1. Turn off the water tap.
2. Call Customer Service
→Page59.
E:15 lights up. Water protection system is
activated.
1. Turn off the water tap.
2. Call Customer Service
→Page59.
E:16 lights up. Water is continuously run-
ning into the appliance.
1. Turn off the water tap.
2. Call Customer Service
→Page59.
E:18 or indicator for water
supply lights up.
Supply hose is kinked.
▶
Install the supply hose without
kinks.
Water tap is turned off.
▶
Turn on the water tap.
Water tap is jammed or
furred up.
▶
Turn on the water tap.
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