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Customer Service en
31
4 Customer Service
Cu s t o mer Ser v i c e
If you are unable to rectify the fault,
please contact our Customer Service.
We will always finds a suitable solution
to avoid unnecessary visits by
technicians.
The contact information for your nearest
Customer Service office can be found
here or on the enclosed Customer
Service list.
When calling, please state the product
number (E-Nr.) and the production
number (FD), which can be found on
the rating plate.
~ "Getting to know your appliance"
on page 23
You can trust in the manufacturer's
expertise. You can therefore be sure
that the repair is carried out by trained
service technicians who carry original
spare parts for your home appliances.
Appliance self-test
Your appliance features a self-test
programme; this displays the fault which
your Customer Service team can rectify.
1. Switch off the appliance and wait 5
minutes.
2. Switch on the appliance.
3. Within the first 10 seconds after
switching on, press and hold the
Super refrigerator compartment
button for 3–5 seconds until an
audible signal sounds.
The self-test programme starts.
While the self-test is running, a long
audible signal sounds in the
meantime.
■ If 2 audible signals sound after the
end of the self-test and the set
temperature is displayed, your
appliance is OK.
■ If, at the end of the self-test, 5
audible signals sound and the Super
freezer compartment button flashes
for 10 seconds, inform customer
service.
When the programme has ended,
the appliance switches over to normal
operation.
Obtaining advice and ordering
repairs if a fault occurs
Contact information for all countries can
be found on the enclosed Customer
Service list.
--------
Guarantee
Detailed information on the warranty
period and warranty conditions in your
country are available from your
customer service, your dealer and on
our website.
GB 0344 892 8989 Calls charged at local or
mobile rate.
IE 01450 2655 0.03 € per minute at
peak. Off peak 0.0088 €
per minute.
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