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User Manual
- User Manual - (English, French, Spanish)
- Warranty - (English)
- Installation
- Operations
- Maintenance
- Troubleshooting
Table of contents
User Manual
Installation
This dryer must be installed by a qualified technician. The installer is responsible for connecting the dryer to the main power while observing the relevant safety regulations of your area.
What’s included
Make sure all the parts are included in the product package. If you have a problem with the dryer or the accessories, contact a local Samsung customer center or the retailer.
Dryer at a glance
01 Control panel
02 Worktop
03 Filter
04 Door
05 Exhaust duct
Operations
Feature panel
01 Cycle Selector | Turn the cycle selector to select a desired cycle. When a cycle is selected, the cycle indicator lights up |
02 Dry Level | Press to adjust the dryness in the Sensor Dry and Steam Dry cycles. The corresponding indicator turns on.
NOTE This option is not available with STEAM SANITIZE, and ACTIVE WEAR. |
03 Temp. | Press to change the temperature of the current cycle.
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04 Time | Press to adjust the drying time for the Manual Dry cycles. This is not available with the Sensor Dry cycles because the dryer determines the drying time by sensing the current moisture level of the load. |
05 Digital Graphic Display | Displays all cycle information, including the cycle time, information code, and operating status. |
06 Eco Dry | This function is available with NORMAL and TIME DRY. With the Eco Dry activated, drying takes a longer time but the power consumption is reduced. The drying time can be extended by up to 3 times depending on the temperature and load. The Eco Dry function is enabled by default. |
07 Mixed Load Bell | The Mixed Load Bell notifies you when the average dry level in a load is damp dry (80 % dried). This lets you take items that you don’t want fully dried or that dry quickly out of the dryer early while letting others continue to dry. You can select this option in all Sensor Dry cycles except for STEAM SANITIZE, and ACTIVE WEAR. Available dry levels are Normal Dry, More Dry, and Very Dry. |
08 Anti Static | Reduces static electricity that occurs from clothing friction. This is done by spraying steam in a later stage of the drying cycle. NOTE The Anti Static function is only available with NORMAL, HEAVY DUTY, PERM PRESS, DELICATES, and TIME DRY. |
09 Wrinkle Prevent | Wrinkle Prevent provides approximately 180 minutes of intermittent tumbling in unheated air at the end of the cycle to reduce wrinkling. Press Wrinkle Prevent to activate this feature. The load is dry, and can be removed at any time during the Wrinkle Prevent cycle. |
10 My Cycle | Choose your favorite cycle including the cycle time, temperature, and dry level. See “My Cycle” for details. |
11 Adjust Time | You can change the set time in the Manual Dry cycles (TIME DRY, QUICK DRY, or AIR FLUFF) and WRINKLE AWAY. To change the cycle time, press until the desired time is displayed. |
12 Sound | Press Sound to turn on or off the dryer’s notification beeps and melodies. NOTE This function remains active even after you restart the dryer. |
13 POWER | Press to turn on/turn off the dryer. |
14 START/PAUSE | Press to start or stop operation. |
Simple steps to start
1. Press POWER to turn on the dryer.
2. Turn the Cycle Selector to select a cycle.
3. Change the cycle settings (Dry Level and Time) as necessary.
4. Optionally, you can activate options available by pressing the relevant button (Mixed Load Bell, Anti Static, Wrinkle Prevent, and/or Eco Dry).
5. Press START/PAUSE. The dryer indicator turns on with an estimated cycle time on the display.
To change the cycle during operation
1. Press START/PAUSE to stop operation.
2. Select a different cycle.
3. Press START/PAUSE again to start the new cycle.
Cycle overview
Sensor Dry
Sensor Dry cycles sense moisture in the load and stop the dryer when the load reaches the dryness level you have selected with Dry Level.
Cycle | Description |
NORMAL | For most fabrics including cottons and linens. If NORMAL is selected, the Eco Dry function is enabled by default. For more information, see Eco Dry in the “Feature panel“ section. |
HEAVY DUTY | For drying items made out of heavy fabrics, such as jeans, corduroys, or work clothes, with high temperature heat. |
BEDDING | For bulky items such as blankets, sheets, and comforters. |
PERM PRESS | Dry wrinkle-free cottons, synthetic fabrics, knits, and permanent press fabrics automatically. |
DELICATES | For heat-sensitive items at a low drying temperature. |
TOWELS | For bath towels and similar items |
ACTIVE WEAR | For exercise wear and outdoor wear such as sports jerseys, training pants, water-repellent jackets, and other performance clothing. Thick fabrics like a zipper or velcro closure of a jacket, or training socks may not be completely dried. |
Manual Dry
You can change the drying settings manually to your preference.
Cycle | Description |
TIME DRY | You can specify a cycle time in minutes. If TIME DRY is selected, the Eco Dry function is enabled by default. For more information, see Eco Dry in the “Feature panel“ section. |
QUICK DRY | A quick drying cycle running for 30 minutes |
AIR FLUFF | Tumbles the load in room temperature air. |
Steam Dry
Use steam to reduce wrinkling and odors on items.
Cycle | Description |
REFRESH | Use to smooth out wrinkles and reduce odors in loads of one to four items. With this cycle selected, a small amount of water is sprayed into the dryer drum after several minutes of tumbling with heat. Confirm that the laundry load is dry. |
WRINKLE AWAY | For best results, load 2-3 items at once. You can extend the drying time by a minimum of 20 minutes, depending on the item type or load. Confirm that the laundry load is dry. |
STEAM SANITIZE | Use to sanitize items by applying steam and high-temperature heat to the fabric. This cycle can make items soft and reduce smells. Confirm that the laundry load is wet or partially wet. |
Cycle guide
The best way to dry items is to follow the instructions on the care label. If no drying instructions are provided, see the following table for reference.
Item | Description |
Bedspreads & Comforters | Follow the care label instructions or dry using BEDDING.
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Blankets | Use NORMAL and dry only one blanket at a time for best tumbling action.
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Curtains & Draperies | Use PERM PRESS and the Medium temperature setting to help minimize wrinkling.
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Cloth Diapers | Use NORMAL and the medium temperature setting for soft, fluffy diapers. |
Down-filled Items (jackets, sleeping bags, comforters, etc.) | Use NORMAL and the Medium temperature setting.
|
Item | Description |
Foam Rubber (rug backs, stuffed toys, shoulder pads, etc.) | Do not dry on a heat setting. Use AIR FLUFF. WARNING Drying a rubber item with heat may damage it or cause a fire. |
Pillows | Use NORMAL.
|
Plastics (shower curtains, outdoor furniture covers, etc.) | Use AIR FLUFF or TIME DRY and the Low or Extra Low temperature settings depending on the care label instructions. |
Special features
Child Lock
Child Lock prevents children from playing with the dryer. When Child Lock is activated, all buttons except for the POWER button are disabled.
To activate/deactivate Child Lock, simultaneously press and hold Dry Level. and Temp. for 3 seconds.
NOTE Once Child Lock is activated, it will remain active even after you restart the dryer. If other buttons, except for the POWER button, do not respond, check the Child Lock indicator. If the indicator is on, follow the instructions above to turn Child Lock off.
Drum Light
To turn on the drum light while the dryer is running, press and hold Time for 3 seconds.
NOTE After 5 minutes of inactivity, the drum light automatically turns off.
Sound On/Off
To turn off the dryer’s notification beeps and melodies, press and hold Sound button.
To unmute the dryer, press and hold Sound button.
NOTE This function remains active even after you restart the dryer.
My Cycle
You can create your own cycle that contains your preferred settings, and use it at your convenience.
1. Turn the Cycle Selector to select a cycle. The cycle indicator turns on.
2. Set or change the settings (Dry Level, Temp., Time, etc) and/or options as necessary. Each corresponding indicator blinks.
3. Press and hold My Cycle for 3 seconds. The dryer stores the selected cycle with its settings.
To use My Cycle, press and hold My Cycle for 3 seconds.
Smart Care
If the dryer displays an information code, you can use Smart Care to check the status of the dryer on a smartphone.
To use Smart Care, you must have the Samsung Smart Care app installed on your smartphone.
NOTE Smart Care is optimized for Samsung Galaxy and Apple iPhones. (Not compatible with some models).
Download the Samsung Smart Care app from the Google Play Store or Apple App store (Search word: “Samsung Smart Washer/Dryer”), and install it on your smartphone.
If an information code appears on the dryer, follow these steps:
1. Press and hold Sound for 3 seconds to activate Smart Care. The Smart Care indicator turns on.
2. Open the Smart Care app on your smartphone.
3. Put the smartphone’s camera close to the display of the dryer. The app automatically recognizes the information code, and displays suggestions on your smartphone.
4. If the smartphone fails to recognize the information code more than twice, type the information code manually into the Smart Care app
Maintenance
Keep the dryer clean to prevent decreased performance and to lengthen its life cycle.
WARNING
The control board and inlet valve are intentionally not grounded and may present a risk of electric shock only during servicing.
Service personnel - Do not contact this part while the dryer is energized.
Vent sensor (applicable models only)
The dryer features a vent sensor that detects and notifies you when it is time to clean the ductwork. The indicator lets you know the status of the duct.
Level | Indicator | Status | Action |
0 | Off | The ductwork is not clogged. |
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1 | On |
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2 | Blinking |
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If the dryer is in the Level 2 state, the indicator blinks for 3 hours after the completion of the current cycle. If you press POWER or open the door, the dryer powers off immediately.
NOTE
- For duct installation, see “Exhaust ducting guide”.
- The dryer may keep running even if the duct is clogged, but the drying time will be extended.
- If the indicator turns on for the first time and is solid (not blinking), check and clean the lint filter and/or duct.
- If the indicator turns on again later, it is because the duct is installed or connected with some restrictions (it’s too long or has too many bends). This is not a system failure. However, drying time may be extended or the drying performance may be degraded.
Cleaning
Feature panel
- Clean with a soft, damp cloth. Do not use abrasive substances.
- Do not spray liquid cleaning agents directly on the display of the dryer.
- Some laundry pre-treatment soil and stain removers may damage the feature panel.
- When using liquid cleaning agents, apply them to the cleaning cloth. Do not apply them directly to the dryer. Wipe up any spills or overspray immediately.
Tumbler
- Remove any stains from the tumbler with an all-purpose cleaner.
- Tumble old towels or rags to remove any remaining stains or cleaning substances. Stains may be still visible, but will not affect subsequent loads.
Powder coated drum
To clean the powder coated drum, use a damp cloth with a mild, non-abrasive cleaner suitable for easily marred surfaces. Remove cleaner residue and dry with a clean cloth.
Dryer exterior
- Clean with a soft, damp cloth. Do not use abrasive substances.
- Protect the surface from sharp objects.
- Do not place any heavy or sharp objects or a detergent container on the dryer. They can scratch or damage the top cover of the dryer.
- The dryer has a high-gloss finish on the entire surface. Be careful not to scratch or damage the surface.
Exhaust system
- Check and clean the exhaust system on a regular basis to maintain optimum performance.
- The external exhaust hood must be cleaned frequently to ensure proper air flow.
Troubleshooting
Checkpoints
If the dryer operates abnormally, first check the list of problems in the table below and try the suggested actions.
Problem | Action |
Does not run. |
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Does not heat. |
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Does not dry. | Check all of the above, plus…
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Problem | Action |
Is noisy. |
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Dries unevenly. |
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Has odors. |
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Lint on clothes. |
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Problem | Action |
Items still wrinkled after WRINKLE PREVENT (WRINKLE-CARE, WRINKLE RELEASE). |
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Water drips from the nozzle when STEAM CARE starts. | This is steam condensation. The dripping water will stop after a short time. |
Sprayed water is not visible during STEAM CARE. | Sprayed water is difficult to see when the door is closed. |
Extended time. |
The drying time can change according to the type and amount of laundry. See the cycle chart for reference. |
Information codes
If the dryer fails to operate, you may see an information code on the display panel. To determine what you should do, check the list codes in the table below and try the suggested actions.
Code | Action |
dC | Operating the dryer with the door open. • Make sure the door is properly closed. • Make sure laundry is not caught in the door. |
FC | Invalid power source frequency • Try restarting the cycle. • If this information code remains, contact a Samsung customer service center. |
AC | Electronic control problem (Invalid Communication).
|
Code | Action |
3C | Malfunction is detected in the motor relay circuit.
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HC | High temperature heating check • Clean the lint filter. • If this information code remains, contact a Samsung customer service center.(enter the line test mode) |
HC4 | |
9C1 | The electronic control needs to be checked. • Check if power is supplied properly. • If the information code remains, contact a customer service center. |
tC | The Thermistorl resistance is very low or high. • Check for a clogged lint screen • Check if the vent system is restricted. • If this information code remains, contact a Samsung customer service center. |
tC5 | The Thermistor2 resistance is very low or high. • Check for a clogged lint screen. • Check if the vent system is restricted. • If this information code remains, contact a Samsung customer service center. |
dF | Incorrect door switch. • Contact a Samsung customer service center. |
If any information code keeps appearing on the screen, contact a local Samsung service center.
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