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19
Plumbing Problems
PROBLEM RECOMMENDED SOLUTIONS
Water Not Entering Drain
Properly
Is the drain hose aligned over the drain? Move the ice maker to align the drain. See “Connect
Water Supply.”
NOTE: Service technicians cannot repair plumbing problems outside of the ice maker. Call a licensed,
qualied plumber.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only FSP
®
replacement parts. FSP
®
replacement parts will
t right and work right because they are made with the same
precision used to build every new WHIRLPOOL
®
appliance.
To locate FSP
®
replacement parts in your area, call us or your
nearest Whirlpool designated service center.
In the U.S.A.
Call the Whirlpool Customer eXperience Center toll free:
1-800-253-1301 or visit our website at www.whirlpool.com.
Our consultants provide assistance with:
■ Features and specications on our full line of appliances.
■ Installation information.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■ Referrals to local dealers, repair parts distributors and service
companies. Whirlpool designated service technicians are
trained to fulll the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to Whirlpool with any
questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the Whirlpool Canada Customer eXperience Centre toll
free: 1-800-807-6777 or visit our website at www.whirlpool.ca.
Our Consultants Provide Assistance With:
■ Features and specications on our full line of appliances.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Referrals to local dealers, repair parts distributors and service
companies. Whirlpool Canada designated service technicians
are trained to fulll the product warranty and provide after-
warranty service, anywhere in Canada.
For Further Assistance
If you need further assistance, you can write to Whirlpool Canada
with any questions or concerns at:
Customer eXperience Centre
Whirlpool Canada LP
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
WARNING
Excessive Weight Hazard
Use two or more people to move and install ice maker.
Failure to do so can result in back or other injury.
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