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8
Full reset
You can reset the SRU9600 completely, deleting all
programmed devices, activities, learned keys and
other settings. After the reset, you will have to reinstall your remote control.
1 Select the option
Full reset
in the Setup menu and press .
2 Select
Ye s
and press to confirm that you want to
reset your remote control.
3 Press to reconfirm.
The remote control will delete all settings and restarts.This can take up to
one minute.
Support
Troubleshooting
Problem Cause Solution
One or more buttons
are not working with
my device.
The function may not be
available in the database of
the SRU9600.
The SRU9600 can learn the correct
function from your original remote
control. Go to Setup menu and
select
Fix a key
.
I cannot find the
brand of my device in
the SRU9600.
The brand is not available in
the database of the
SRU9600.
Select ‘Not in list’ when the
SRU9600 asks to select the brand of
your device.The SRU9600 will
search the entire database for
working functions.
I cannot enter the
Setup menu.
The battery level is too low. Remove the batteries and insert
new batteries.
I cannot wake up the
SRU9600 anymore.
The battery level is too low. Remove the batteries and insert
new batteries.
Need help?
If you have any questions about the SRU9600, you can always contact us:
+1 919 573 7854.
Read this Instructions for Use carefully before calling.
When you call our helpline, make sure you have the device with you so that
our operators can help you determine whether your remote control is
working properly.
The model number of your Philips universal remote control is SRU9600/17.
Date of purchase: ......../......../........ (day/month/year)
SRU9600_IFU_US_v02.qxd 20-01-2006 09:25 Pagina 8
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