User Manual Samsung RF24R7201DT/AA 23 cu. ft. 4-Door French Door, Counter Depth Refrigerator with FlexZone™ Drawer in Tuscan Stainless Steel

Samsung RF24R7201DT/AA 23 cu. ft. 4-Door French Door, Counter Depth Refrigerator with FlexZone™ Drawer in Tuscan Stainless Steel - Use Manual - Use Guide PDF.
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User Manual

• User Manual - (English, French, Spanish)
• Energy Guide - (English)

Specification

• Specification - (English)
• Spec Sheet (web) - (English)

Table of contents

• Installation
• Operations
• Maintainance
• Troubleshooting

User Manual Samsung Refrigerator

Installation

Refrigerator at a glance

Type A

Type B

01 Auto Ice Maker

02 1-Step Foldable Shelf

03 Water tank (Auto Water Fill)

04 Main panel (on the FlexZone™ handle) 05 FlexZone™

06 Freezer

07 Door bins

08 2-Step Foldable Shel

09 Water filter

Door bins

Your refrigerator ships with door bins of different types and sizes. If the door bins for your refrigerator were packaged separately, use the figure below to help you position the bins properly

Step-by-step installation

STEP 1 Select a site

Select a site that:

• Has a solid, level surface without carpeting or flooring that may obstruct ventilation

• Is away from direct sunlight

• Has adequate room for opening and closing the door

• Is away from any heat sources • Provides room for maintenance and servicing

• Has a temperature range between 50 °F (10 °C) and 109 °F (43 °C)

CAUTION

• If your refrigerator is equipped with an ice maker, provide extra space at the rear of the refrigerator for the water line connection.

• When you install the refrigerator next to a fixed wall, you must provide a minimum clearance of 3 3/4" (95 mm) from the wall to allow the door to swing open.

Clearance

STEP 2 Flooring

If the refrigerator cannot pass through the entrance due to its size, see STEP 3 Door removal for entrance.

NOTE

To prevent floor damage, make sure the front levelling legs are in the upright position.

• The surface you install the refrigerator on must support a fully loaded refrigerator.

• To protect the floor, put a large piece of cardboard along the path to the refrigerator's final installation location.

• Once the refrigerator is in its final position, do not move it unless necessary to protect the floor. If you have to move the refrigerator, place thick paper or cloth such as old carpets along the path of movement.

STEP 3 Door removal for entrance

WARNING Unplug the power cord of the refrigerator before removing the doors

Tools required (not provided)

Detach the fridge doors

Left door

1. With the doors closed, use a Phillips head screwdriver to remove the screws (x3) in the top cover.

2. Disconnect the wires and the water tube from the left-side door. Do the following sequentially:

• Decouple the connector.

• While holding down one end of the water line coupler, disconnect the water tube.

CAUTION Keep the water tube clips out of children’s reach.

3. Gently draw up the clamp in several steps. To prevent finger injuries, do not apply a sudden force to the clamp.

4. Pull up the clamp to remove it.

5. Open the door 90 degrees. While holding the door, pull up and remove the top hinge. Be careful not to damage the connector wires when you remove the hinge.

6. Gently pull up the door vertically to remove. Do not apply excessive force to the door. The door may fall, causing physical injury

7. Lay the door down on a flat surface.

CAUTION Please put the door down slowly to prevent scratches.

Right door

1. Disconnect the wire connectors (x2) on the right door. The position of the connectors differs with the model.

CAUTION

• Do not remove both doors simultaneously. Make sure to remove one door at a time. Otherwise, one of the doors may fall and cause physical injury.

• Make sure the refrigerator is off before disconnecting the connectors.

2. Gently draw up the clamp in several steps. To prevent finger injuries, do not apply a sudden force to the clamp.

3. Pull up the clamp to remove it.

4. Open the door 90 degrees. While holding the door, pull up and remove the top hinge. Be careful not to damage the connector wires when you remove the hinge.

5. Gently pull up the door vertically to remove. Do not apply excessive force to the door. The door may fall, causing physical injury.

6. Lay the door down on a flat surface.

To reattach the fridge door

After you have moved the refrigerator to its final location, reattach the doors by following the removal instructions in reverse order.

01 Dispenser

02 Center of transparent coupler

03 Guidelines

CAUTION To prevent water leaks from the dispenser, the water line must be fully connected. Make sure both tubes of the water line are inserted fully to the center of transparent coupler (A) or the guidelines (B).

Detach the FlexZone™ drawer

1. Lift up to remove the FlexZone™ basket.

2. Remove the wire cover along with the connector harness using a flat-head screwdriver.

3. Press the locking tab to disconnect the wire connector.

4. Remove the hex-head bolt on each side of the drawer using a 10 mm socket wrench.

5. Lift up to remove the drawer front of the FlexZone™ from the rail assembly.

CAUTION

• Use caution when removing the rail assembly, which may fall off causing damage to the floor.

• Make sure to put the FlexZone™ drawer in place after removing or mounting the FlexZone™ basket. The FlexZone™ drawer may not open or close if the freezer drawer is not in place.

• Do not store too much food in the FlexZone™ drawer. This prevents the FlexZone™ drawer from closing properly, resulting in frost buildup.

To reattach the FlexZone™ drawer

After you have moved the refrigerator to its final location, re-attach the FlexZone™ drawer by following the removal instructions in reverse order.

To detach the freezer drawer

1. Push the upper basket to the end, and then pull up to remove.

2. Then, pull up to remove the lower basket from the rail assembly.

3. Press down the hooks to unlock the rail assembly.

4. While holding the upper area of the freezer drawer front, slide the drawer out all the way to remove the freezer drawer from the rail assembly.

CAUTION

• Be careful not to scratch or dent the rail assembly.

• Make sure you mount the freezer baskets in the correct position. Otherwise, the door will not open or close properly, which causes frost to build up.

• Do not store too much food in the freezer drawer. This prevents the freezer drawer from closing properly, resulting in frost buildup.

To reattach the freezer drawer

Once the refrigerator is in or near it's final location, re-attach the freezer drawer by following the directions in the reverse order of removal.

STEP 4 Levelling the refrigerator

CAUTION.

• When installed, the refrigerator must be leveled on a flat, solid floor. Not leveling the refrigerator can cause damage to the refrigerator or physical injury.

• Levelling must be performed with the refrigerator empty. Make sure no food items are inside the refrigerator.

• For safety reasons, adjust the front a little higher than the rear.

Level the refrigerator using the special screws (levellers) on the front legs. Use a flat-head screwdriver to turn the revelers.

• To adjust the height of the left side: Insert a flat-head screwdriver into the leveller of the left side front leg. Turn the leveller clockwise to raise the left side or turn it counterclockwise to lower.

• To adjust the height of the right side: Insert a flat-head screwdriver into the leveller of the right side front leg. Turn the leveller clockwise to raise the right side or turn it counterclockwise to lower.

STEP 5 Adjust the door height and the door gap

Snap rings

The height of a door can be adjusted using the provided snap rings, which come in 4 different sizes (1 mm, 1.5 mm, 2 mm, and 2.5 mm).

To adjust the height of a door

1. Check the height difference between the doors, and then lift up and hold the door with the lower height.

2. Insert a suitable-sized snap ring (A) between the door grommet (B) and the hinge as shown.

STEP 6 Attach the handles

CAUTION The refrigerator handles must be oriented in the correct direction.

• The fridge handles must be attached so that the holes on each face each other.

• The freezer handle must be attached so that its hole faces downwards.

1. Using a Phillips screwdriver, attach the handle screws to the refrigerator, two for each handle respectively, as shown in the illustration to the left.

2. To attach the fridge handles to the refrigerator, first place the lower side of one handle onto the lower handle screw.

For type B handle: Attach the handle in the following order: (1) bottom, (2) middle, (3) top. Refer to the figure on the left.

3. Push the handle down, and then place the upper side of the handle onto the upper handle screw.

4. Insert the supplied wrench into the handle hole, and then turn it clockwise to tighten.

5. Repeat Steps 2 through 4 with the second refrigerator door handle.

6. To attach the freezer handle to the refrigerator, first place the left side of the freezer handle onto the left handle screw.

7. Push the handle to the left, and then place the right side of the freezer handle onto the right handle screw.

8. Insert the supplied wrench into the handle hole, and then turn it clockwise to tighten.

STEP 7 Connect the water dispenser line

1. Shut off the main water source.

2. Insert the pipe clamp (B) and the shutoff valve (C) into the cold water line (A).

3. Connect the water line installation kit (A) to the shutoff valve (B).

Connect the water supply line to the refrigerator

NOTE If you have to relocate the refrigerator after connecting the water line (C), make sure the joined section of the water line is straight.

CAUTION Do not mount the water filter on any part of the refrigerator. This may damage the refrigerator.

1. Connect the household water line to the assembled compression fitting.

- If you are using copper tubing, slip the compression nut (B) (not supplied) and ferrule (not supplied) on the copper tubing (not supplied) as shown.

- If you are using plastic tubing (A), insert the molded end (Bulb) of the plastic tubing (A) into the compression fitting.

2. Tighten the compression nut (B) onto the compression fitting. Do not over-tighten the compression nut (B).

3. Turn the water on and check for any leakage. If you find water drops or leakage in the connection areas, turn off the main water supply. Check the connections and, if necessary, tighten.

4. Flush 1 gallon of water through the filter before drinking or using the water from the refrigerator. (Flush approximately 6 minutes.) To flush, press a large glass or cup against the water dispenser lever. Fill the glass, empty it, and then repeat.

5. After you turn on the refrigerator, let the ice maker make ice for 1 to 2 days. Over that period of time, throw out the first 1 or 2 buckets of ice the ice maker makes to ensure all impurities have been removed from the water line

STEP 8 Initial settings

1. Plug the power cord into the wall socket to turn the refrigerator on.

2. Open the door, and check if the interior light lights up.

3. Set the temperature to the coldest setting, and wait for about an hour. Then, the freezer will be slightly chilled, and the motor should be running smoothly.

4. Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready for use.

STEP 9 Final check

When installation is complete, confirm that:

• The refrigerator is plugged into an electrical outlet and grounded properly.

• The refrigerator is installed on a flat, level surface with a reasonable clearance from walls and cabinets.

• The refrigerator is level and is sitting firmly on the floor.

• The door opens and closes freely, and the interior light turns on automatically when you open the door.

Operations

Main panel

01 Fridge / Auto Fill Water Pitcher (3 sec)

02 FlexZone™ / (3 sec)

CAUTION

• Do not use the FlexZone™ to store most kinds of fruit or leafy vegetables. These food items may suffer cold-temperature damage.

• Do not store glass bottles in the FlexZone™ in Beverage or Meat mode. They may break and cause physical injury.

03 Freezer / Peak Demand Off (3 sec)

04 Ice Maker / Filter Reset (3 sec)

05 Water/Ice / Dispenser Lock (3 sec)

06 Network connection

You can control and monitor your refrigerator on the SmartThings app. For more information, see the SmartThings section.

07 Door Alarm / Control Lock (3 sec)

08 Sabbath Mode

The Sabbath mode stays active for 85 hours once it is activated. After that, it will be deactivated automatically.

• To activate Sabbath Mode, press and hold Door Alarm and Water/Ice simultaneously for 5 seconds. When the refrigerator is in Sabbath mode, the buttons, the display, and the internal lights do not function. The refrigerator and freezer, however, continue to cool

. • To deactivate Sabbath Mode, press and hold Door Alarm and Water/Ice simultaneously again for 5 seconds.

09 Cooling Off

Cooling Off mode (also called Shop mode) is designed for use by retailers when they are displaying refrigerators on a retail floor.

In Cooling Off mode, the refrigerator’s fan motor and lights operate normally, but the compressors do not run so neither the refrigerator nor the freezer become cold. To enter or exit the Cooling Off mode, press and hold Fridge and FlexZone™ simultaneously for 6 seconds. Then, when the display blinks, press Door Alarm. When the Cooling Off mode is on, the refrigerator chime sounds, and the refrigerator shows “0” on the fridge temperature display and “FF” on the freezer temperature display.

SmartThings

Installation

Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “SmartThings”. Download and install the SmartThings app provided by Samsung Electronics to your smart device.

Samsung account

You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account.

Getting started

Turn on the device you want to connect, open the SmartThings app on your phone, and then follow the instructions below.

If a pop-up appears saying that a new device has been found, tap ADD NOW.

If a pop-up doesn't appear, tap the + button, and then select the device you want to connect from the list of available devices.

If your device isn't in the list of available devices, tap Supported Devices, select the device type (Refrigerator), and then select the specific device model. Follow the instructions in the app to set up your device. Once setup is complete, your refrigerator will appear as a "card" on your Devices screen.

Refrigerator app

Integrated control

You can monitor and control your refrigerator at home and on the go.

• Tap the refrigerator icon on the SmartThings Dashboard or tap the Devices icon at the bottom of the Dashboard, and then tap the refrigerator "card" to open the Refrigerator page.

• Check the operation status or notifications related to your refrigerator, and then change options or settings if necessary.

Dispenser panel

01 Water / Lock (3 sec)

02 Cubed Ice

03 Crushed Ice

Special features

Water tank (Auto Water Fill) (applicable models only)

To fill the water tank

1. Grasp a handle groove of the sealed mouth, and then pull up to open the lid.

2. Put tea leaves or fruit to your taste into the infuser.

3. Enable the Auto Water Fill function on the main panel. Open the left door of the fridge door, and then mount the water tank onto the holder. Push it straight in as shown in the illustration on the left.

4. Close the door. The infuser will start to fill with chilled water a short time later.

5. To drink tea, open the door and detach the water tank. Pull it straight out.

CAUTION

• We recommend consuming fruit infused water within 24 hours. After that, the infused water can spoil over time.

• You must clean the water tank after you have consumed the infused water. Also clean the water tank if you haven't used it for a long time.

• To prevent the water tank from tipping over or leaking, make sure the water tank fits in the water tank holder.

• To prevent the water tank from spilling over or leaking, make sure the sealed mouth is properly inserted.

NOTE

• If the front side (specifically marked area) of the water tank has too much moisture, the water tank may not fully fill. Remove the moisture, and then try again.

• Auto Water Fill will stop supplying water to the water tank if the water tank does not fill after a certain amount of time. If this happens, check if the water line is properly connected. Remove and reinsert the water tank, and then try again.

NOTE

• Wipe around the infuser holder if the infuser overflows or leaks.

• Water drops off if the rubber cap is opened.

• The Auto Water Fill indicator blinks if there is a leak. In case of a leak, open the rubber cap so that the leaked water drains. The indicator will then turn off. However, if the indicator continues to blink, there might be a system failure. Contact your local Samsung service center.

• The Auto Water Fill indicators blink if there is a leak. See page 42 for more information.

Water/Ice dispenser

To dispense water with ice

1. With the Ice Maker enabled, press Cubed Ice or Crushed Ice to select the ice type.

2. Put a water glass under the dispenser, and then push the dispenser lever with the glass. Ice will be dispensed from the dispenser.

3. Press Water to select water.

4. Push the dispenser lever with the glass. Water will be dispensed from the dispenser.

Ice maker

Ice making

After you have installed your refrigerator and plugged it in, follow these instructions to ensure proper ice making and to keep the ice bucket full of ice:

1. Let the refrigerator operate for at least 24 hours to ensure optimal performance.

2. Dispense the first 4 to 6 ice cubes into a glass.

3. Wait another 8 hours and dispense another 4 to 6 ice cubes.

4. Then, wait another 16 hours and dispense the first glass-full of ice.

Diagnosis

If ice does not dispense, first check the ice maker.

1. Press Test on the side of the ice maker. You will hear a chime (ding-dong) when you press the button.

2. You will hear another chime if the ice maker is operating properly.

If You Turn the Ice Maker Off

If you press and hold Ice Maker for more than 3 seconds to turn the ice maker off, make sure to remove all ice cubes from the ice bucket. Remaining ice cubes may clump together, making it difficult to remove them.

Water clouding

Water supplied to the refrigerator flows through a core alkaline filter. During this filtering process, the water pressure of the water increases and the water becomes saturated with oxygen and nitrogen. This causes the water to look misty or cloudy temporarily when dispensed. This is normal and the water will look clear after a few seconds.

FlexZone™ divider

You can change the divider position. To do this, unlock the divider by turning the divider dial counter clockwise. Then, move the width and height bars as appropriate. When done, turn the dial clockwise to lock the divider.

Maintainance

Handling and care

Ice bucket (applicable models only)

If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the ice bucket.

1. To remove the ice bucket, gently lift it up, and then pull it out slowly while holding the bottom of the bucket with one hand and the side with the other hand.

2. Empty the bucket

3. When done, put the bucket back into position. If the bucket does not fit in, turn the helix screw 90 degrees, and then try again.

If the ice bucket is not firmly inserted, turn the Helix (A) 90 degrees, and then try again.

CAUTION

• Do not apply excessive force to the bucket cover. The cover may break.

• Do not forcefully close the door. Water may spill over the ice maker.

• To prevent injury, make sure to clean up any ice or water that has fallen on the floor.

• To prevent accidents or injury, do not let children play with the water dispenser or the ice maker.

• Do not put your hand or an object into the ice chute. This may cause physical injury or product damage.

• Use only the provided ice bucket. Third-party ice buckets may cause a system failure.

NOTE

• The water pressure required for ice making is between 20 psi and 125 psi (138 and 862 kPa). • Noise from the the ice maker as it produces ice during the ice making process is normal.

• While the door is open, neither the ice maker nor the water dispenser operates.

Auto Water Fill (applicable models only)

1. Grasp a handle groove of the sealed mouth, and then pull up to remove.

2. Grasp both sides of the sealed mouth, and then lift to remove.

3. While slightly twisting the in

4. Clean the infuser with neutral agents and running water. Rinse and dry well.

5. Reassemble the Auto Water Fill in the reverse order of disassembly.

Fridge shelves

The appearance of the shelves differs by model.

• To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and slide out.

NOTE Do not lift up the shelf fully when removing or reinserting the shelf. The rear wall of the fridge room can be dented.

• To reinsert, hold the shelf at an angle so the front is higher than the back, and then insert the top hook into the top shelf notch. Then, lower the shelf and insert the bottom shelf hook into the bottom shelf notch.

CAUTION

• The tempered glass shelves are heavy. Use caution when removing them.

• The shelf must be inserted correctly. Do not insert upside down.

• Glass containers may scratch the surface of glass shelves.

Foldable shelf

To remove, slide up the front of the shelf so that it folds. Then gently lift up and pull out. To reinsert, place the shelf on the angled frame in the main unit, and then, press down to unfold.

Recommended foldable shelf location

The foldable shelf folds up from the center, giving you more room for storage.

• Insert the shelf in the right side of the fridge. Left side insertion does not allow the shelf to fold completely.

• To fold, push the front area of the shelf inward so that it folds up from the middle.

Vegetable shelf

1. Slide out the left-side vegetable drawer.

2. While supporting the vegetable shelf with one hand, slide it out with the other hand.

Door bins

• To remove the top door bin, hold the front sides of the bin, and then gently lift up to remove.

• To reinsert, insert the door bin slightly above its final location making sure that the back of the bin is against the door. Hold the rear of the door bin with both hands, and then press down so that it fits snugly.

CAUTION

• Do not remove a bin that is filled with food. Empty the bin beforehand.

• Use caution when opening the door if the bottom bin contains larger bottles, which may fall over.

• Do not allow children to play with the bins. Sharp corners of the bin may cause injury.

Fridge drawers

Vegetable / fruit drawers

Gently lift up the front of the drawer and slide out.

• We recommend that you remove the door bins before removing the drawer. This is to prevent damage to the door bins.

• To reinsert, insert the drawer into the frame rails and then slide inward.

FlexZone™ basket

• To remove, fully open the FlexZone™ drawer. Lift up the FlexZone™ basket, and then pull out with both hands.

• To reinsert, fully open the FlexZone™ drawer. While tilting up the front of the basket, insert the rear of the basket into the rail assembly. Lower the front until the basket is in place.

• If the divider lock does not function, wipe the bars to remove moisture on them.

Freezer baskets

Upper basket

• To remove, fully slide open the freezer drawer. Push the upper basket to the end, and then pull up to remove.

• To reinsert, align the front wheels of the upper basket with the end of the lower basket. Slide the upper basket to the front.

Lower basket

• To remove, first remove the upper basket. Then, tilt up the front of the lower basket to pull out.

• To reinsert, put the basket onto the rail assembly rear side first.

Freezer basket divider

Loosen and remove the screw from the lower side of the divider. Then, pull straight up to remove the divider.

Cleaning

Interior and exterior

1. Unplug the power cord.

2. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior and exterior.

3. When done, use a dry cloth or paper towel to dry well.

4. Plug in the power cord.

Ice / Water dispenser

CAUTION When crushed ice is selected, some residual ice chips may collect in the ice chute. To prevent this, remove the residual ice from the chute using a soft, clean cloth.

Rubber seals

If the rubber seals of a door become dirty, the door may not close properly and reducing refrigerator performance and efficiency. Use a mild detergent and damp cloth to clean the rubber seals. Then, dry well with a cloth.

Rear panel

To keep cords and exposed parts of the rear panel free of dirt, vacuum the panel once or twice a year.

Replacement

Water filter

1. Shut off the water supply line.

2. Turn the knob of the filter cartridge counter clockwise 90 degrees (1/4 turn). The filter cartridge unlocks.

3. Pull out to remove the cartridge.

- If the water filter is severely contaminated, the cartridge may not be easy to remove. If that is the case, use force to remove the cartridge.

- To prevent water leaks from the filter opening, pull the cartridge straight out while removing it.

4. Insert a new filter cartridge. Use only Samsung-provided or approved filters.

5. Turn the cartridge knob clockwise to lock into place.

6. Press and hold Filter Reset on the main panel for 3 seconds to reset the life cycle detector. The Filter Reset indicator (Filter) turns off.

7. When you are done replacing the filter, open the water valve and run water through the dispenser for about 7 minutes. This is to remove impurities and air from the water line.

Reverse osmosis water filtration system

The water pressure of the water supply system to a reverse osmosis water filtration system must be between 35 psi and 120 psi (241 kPa and 827 kPa).

The water pressure of the reverse osmosis water filtration system to the refrigerator’s cold water line must be at least 40 psi (276 kPa). If the water pressure is below these specifications:

• Check if the sediment filter in the reverse osmosis system is blocked. Replace the filter if necessary.

• Refill the water tank in the reverse osmosis system with water

• If your refrigerator has a water filter, it may further reduce the water pressure when used in conjunction with a reverse osmosis system. Remove the water filter.

Ordering a new filter

To purchase a new water filter, contact a local Samsung service center or visit www. samsungparts.com on the web.

LED Lamps

To replace the lamps of the refrigerator, contact a local Samsung service center.

Troubleshooting

General

Temperature

Odors

Frost

Condensation

Water/ice (dispenser models only)

Do you hear abnormal sounds from the refrigerator?

These sounds are normal.

When starting or ending an operation, the refrigerator may make sounds similar to a car engine ignition. As the operation stabilizes, the sounds will decrease.

• While the fan is operating, these sounds may occur. When the refrigerator reaches the set temperature, the fan sound will stop.

• During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds

• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds.

• As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises. These noises occur during the defrosting cycle or when electronic parts are working.

• For ice maker models: When the water valve opens to fill the ice maker, you may hear a buzzing sound.

• Due to pressure equalizing when you open and close the refrigerator door, you may hear a whooshing sound.

SmartThings

Smart Grid (applicable models only)

See other models: RS25H5111SR/AA WA50M7450AP/A4 DVE50R5200W/A3 RF26HFENDWW/AA WA50R5200AW