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If you have any problem or queries, please contact our Helpline: 0845 602 1454 - UK / (01) 461 0390 -
Ireland or consult our website - www.tefal.co.uk
If there is a problem
PROBLEM POSSIBLE CAUSES SOLUTIONS
Water drips from the
h
oles in the soleplate.
The chosen temperature is too low and does
n
ot allow for the formation of steam.
Position the thermostat in the steam range
(
from •• to MAX).
You are using steam while the iron is
not hot enough.
Wait until the thermostat light goes out.
You are using the Turbo button
too often.
Wait a few seconds between each use of the
Turbo button.
There is too much steam. Reduce the steam.
You have stored the iron horizontally,
without emptying it and without
s
etting it to “0”.
See the section "Storing your iron".
Brown streaks come
through the holes in
the soleplate and
stain the linen..
You are using chemical descaling agents. Do not add any descaling agents to the water
in the water tank.
You are not using the right type of
water.
Perform a self-cleaning operation and
consult the section "What water to use?"
Fabric fibres have accumulated in the
holes of the soleplate and are burning.
Perform the self-cleaning operation and clean
the soleplate with a damp sponge. Vacuum
the holes of the soleplate from time to time.
The soleplate is dirty
or brown and can
stain the linen.
You are ironing with an inappropriate
setting (temperature too high).
Clean the soleplate as indicated above.
Select the appropriate setting.
Your linen has not been rinsed
sufficiently or you are using starch.
Clean the soleplate as indicated above.
Always spray starch onto the reverse side of
the fabric to be ironed.
There is little or no
steam..
The water tank is empty. Fill the water tank.
The anti-scale valve is dirty. Clean the anti-scale valve.
Your iron has a build-up of scale. Clean the anti-scale valve and carry out a
selfclean..
Your iron has been used dry for too long. Carry out a self-clean.
The soleplate is
scratched or damaged.
You have placed your iron flat on a
metallic rest-plate or ironed over a zip.
Always set your iron on its heel.
Water is running out of
the water tank flap.
You have not closed the water tank
flap properly.
Check that the water tank flap is locked
properly (until your hear a "click").
Steam or water leak
from the iron as you
finish filling the tank.
The steam control is not set to the “0”
position.
Check that the steam control is set to
the “0” position.
The spray does not
spray.
There is not enough water in the water
tank.
Fill up the water tank.
EN
Environment protection first !
Your appliance contains valuable materials which can be recovered or recycled.
Leave it at a local civic waste collection point.
1800132818 FV52XX E0 A11_110 x 154 24/03/14 10:45 Page3
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