User Manual Samsung DW80M9960UG/AA Top Control Dishwasher

Samsung DW80M9960UG/AA Top Control Dishwasher - Use Manual - Use Guide PDF.
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User Manual Dishwasher

USING YOUR DISHWASHER

WARNING: To reduce the risk of fi re, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.

CONTROL PANEL

DW80M9960 Series

1 Power

When you press the Power button, the Cycle On light for the most recently started cycle turns on. When the selected cycle is complete, the dishwasher powers off automatically.

2 Cycle Selector

Select the appropriate wash cycle depending on the soil level of your dishes. After you select a cycle, the Cycle On light for that cycle lights.

If you want to change the cycle once it has started, press the Power button. Then, turn on the dishwasher again and select a new cycle.

The default cycle is Normal.

3 Lower

When you select Lower (Lower Rack - Only), only the lower rack nozzle is activated. The upper nozzle will not operate. Use this feature to wash a small load of dishes or glasses placed in the lower rack.

When you select Lower (Lower Rack - Only), place items, glasses, etc. in the lower rack only. The dishwasher will not wash items placed in the upper rack.

Selecting Lower (Lower Rack - Only) reduces both the cycle time and the amount of electricity consumed.

If you want to wash heavily soiled items such as pots and pans, select the Zone Booster option. (This option consumes slightly more water and energy.) The Zone Booster option applies intensive washing power to the left part of the lower rack.

Selecting the Zone Booster option does not turn off the Upper Nozzle.

4 Speed Booster

Select this option to reduce washing time.

5 Hi-Temp Wash

Raises the main wash temperature to improve cleaning for loads containing tough, baked-on food.

Hi-Temp Wash is not available for the Delicate and Rinse Only cycles.

6 Sanitize / (Control Lock)

With the Sanitize option selected, the water temperature is increased to 163 ˚F (73 ˚C) in the fi nal rinse cycle for high temperature sanitization.

If you select the Sanitize option, the "Sanitize" lamp blinks when the water temperature reaches the sanitary temperature (over 155 ˚F (68 ˚C)), and then remains illuminated until the Sanitize option ends. When you open the door or press the Power button, the "Sanitize" lamp turns off .

You cannot select the Sanitize option if you select the Delicate and Rinse Only cycles.

The Sanitize feature operates in accordance with NSF/ANSI Standard 184 for Residential Dishwashers. Certifi ed residential dishwashers are not intended for licensed food establishments. Your dishwasher is NSF Certifi ed.

Only the Heavy cycle with the Sanitize option has been designed to meet the requirements for soil removal and sanitization effi cacy in NSF 184.

Control Lock allows you to lock the buttons on the control panel so children cannot accidently start the dishwasher by pressing the buttons on the panel. To lock and unlock the buttons on the control panel, hold the Sanitize button down for three (3) seconds when the power is On.

7 Display

Displays cycle time and remaining hours and minutes, Delay Start hours, and Information codes. If a problem occurs during operation, an information code appears with a warning sound. Refer to the information codes page.

Control Lock indicator

  • Turns on if the Control Lock is set (or the dishwasher is in the standby or pause modes).
  • Turns off while the dishwasher is operating.
  • When Control Lock is on, the Control Lock indicator blinks for several seconds if any button except the Power button is pressed.

Self Clean indicator

  • Turns on when the Self Clean option is enabled (or the dishwasher is in the standby or pause modes), but turns off while the dishwasher is operating.
  • Blinks for 5 seconds every 20 to 22 cycles.
  • The cycle counter disappears when the Self Clean operation is complete or when the dishwasher reaches the 23rd cycle without the Self Clean cycle being used. (The Cancel or Self Clean operation is not counted by the cycle counter.)

Rinse Refill indicator

  • Turns on if the dishwasher runs out of rinse aid (or the dishwasher is in the standby or pause modes).
  • Turns off while the dishwasher is operating.

8 Delay Start

Delay a cycle for up to 24 hours in one-hour increments. To increase the delay start time, press or hold the Delay Start button. The hour displayed indicates the time at which the wash will start.

  • After setting the delay time, press the Start button, and then close the door to start the cycle.
  • If you want to change the delay time once the dishwasher has started, press the Cancel button and turn off the dishwasher. Then, turn on the dishwasher again and select a new cycle with a new delay setting.

9 Smart Control

To connect the dishwasher to your smart phone, use this option. For details, see page 17.

To connect the dishwasher to your smart phone the fi rst time. press and hold Smart Control to start the AP mode in the dishwasher.

10 Start

To start a cycle, press the Start button before closing the door.

Cancel: To cancel a currently running cycle and drain the dishwasher, press and hold the Start button for three (3) seconds.

Once the dishwasher is reset, select a cycle and option, and then press Start to restart the dishwasher.

You can select options (Self Clean, Lower, Speed Booster, Zone Booster, Sanitize, Delay Start) before starting a cycle. If you change the cycle after selecting an option, the original cycle is reset.

When you pause a cycle by opening the door during operation, press the Start button before closing the door to continue the cycle.

Push the door closed fi rmly within 3 seconds of pressing the Start button.

If the door is not closed within 3 seconds, the cycle will not start.

To prevent the touchpad from losing response sensitivity, follow these instructions:

  • Touch the center of each keypad using one fi nger. Do not push.
  • Clean the touch control’s surface regularly with a soft, damp cloth.
  • Be careful not to touch more than one touch key pad at a time, except as directed.

CYCLE SELECTOR

DW80M9960, DW80M95** Series

1 Auto

This cycle detects the level of soil and automatically initiates the optimal cycle after a few minutes of operation.

2 Normal

Use this cycle for normally soiled dishes. The energy-usage label is based on this cycle.

3 Heavy

Use this cycle for heavily soiled dishes.

4 Delicate

Use this cycle for soiled, fragile items such as fi ne glassware and crystal glass (wine glass). Do not use this cycle for other glassware because clouding or etching may occur. The Zone Booster and Sanitize options are not available with this cycle.

5 Express 60

Use this cycle when you need to wash dishes quickly. It takes about 1 hour. You cannot select the Speed Booster or Zone Booster option if you select this cycle.

6 Rinse Only( for some models)

Use for rinsing dishes, glasses, and silverware that will not be washed right away. Do not use detergent.

7 Self Clean

Use the Self Clean function to clean the dishwasher's tub. If the dishwasher needs self cleaning, the Self Clean indicator will blink for 5 seconds when you turn the power on. If you start the dishwasher when the indicator is blinking, the indicator will turn off automatically. Always run the Self Clean cycle with the dishwasher empty. Never use it as a Normal cycle to clean dishes.

8 Chef (for some models)

Use this cycle to clean both stubborn and lightly soiled items simultaneously. Load heavily soiled items in the Zone Booster area and lightly soiled items in other areas. Make sure stubborn items are loaded in the Zone Booster area. Otherwise, they will not be cleaned well.

For optimal performance, connect the dishwasher to a hot water source.

Use caution when loading light-weighted items in the Zone Booster area. They can be turned over easily in the process.

Using your dishwasher

BASIC GUIDELINES

1. Open the door and load your dishes (see page 21-23).

- Place dishes into the upper and lower racks, unless you have selected the Lower (Lower Rack - Only) option.

- Remove any food remains from the dishes before placing them in the rack(s).

- After placing the dishes into the racks, turn the upper nozzles to make sure none of the dishes will block nozzle rotation.

- Make sure the dishes will not prevent the detergent dispenser from opening.

2. Add detergent to the dispenser (see page 25).

- Make sure to use only automatic dishwasher detergent.

- Refer to "Using detergent" on how to add detergent.

3. Press the Power button.

- When you press the Power button, the cycle light of the most recently started cycle lights up.

- If "Rinse Refill" Indicator is illuminated, you should refill the rinse aid dispenser to improve washing and drying performance.

4. Select an appropriate cleaning cycle depending on the soil level of the dishes. (see pages 13 and 31).

- Press the appropriate Cycle button.

- When you press a Cycle button, the cycle indicator light is illuminated.

- For information about selecting a cycle according to the soil level of the dishes, see "Cycle selector".

5. Press the Start button, and then close the door.

- Push the racks back so that they are in place, and then press the Start button and close the door.

- Make sure to close the door firmly. If the door is slightly ajar, the selected cycle will not start automatically.

- The dishwasher will start draining after a few seconds, and then start the cycle you selected.

6. When the wash cycle is completed.

- Power is automatically turned off after one minute.

CAUTION If you want to load more dishes or pause the dishwasher while it is already running, make sure to open the door slowly and carefully as there is a possibility of injury from the hot steam or water inside the dishwasher. (If the door is opened while the dishwasher is running, a safety mechanism is activated that stops the cycle.) To resume operation, press the Start button, and then close the door. Note that adding dishes several minutes after the dishwasher started operating may aff ect the performance.

You should use rinse aids for better drying performance. You can further improve drying performance by also selecting the Sanitize option.

Touch Controls

Touch controls allow you to operate the dishwasher easily.

  • They are convenient to operate, requiring only a soft touch.
  • Have a simple and stylish design.
  • Are easy to clean.

If you have children or you want to clean the Control Interface, we recommend activating the Control Lock feature to lock the control buttons.

  • Children will not be able to accidently start the dishwasher by touching the controls with this option selected.
  • If a cycle is running, the buttons will not respond. (except the Power button and Control Lock & Cancel options)
  • If the dishwasher is off , only the Power button responds.

Delay Start

When you select the Delay Start option, your dishwasher will begin the selected cycle when the delay time expires.

The Water Refl ector Interference Signal:

  • The water refl ector interference feature automatically detects obstacles in the tub. If it detects an obstacle, the display blinks and the dishwasher chimes for several minutes. If an obstacle is detected at the end a cycle, "0" blinks for several minutes.
  • Remove any obstacles in the bottom of the dishwasher.

Auto Release™

The Auto Release™ Dry function, which is designed to improve drying performance, automatically opens the dishwasher's door 5 to 15 minutes before a cycle ends.

You can enable or disable Auto Release™ Dry in two ways: Using the Setting Mode or using the toggle keys. Both methods are described starting below.

Auto Release™ On/Off

Using Setting Mode

  • To enter Setting mode, press the Delay Start + Sanitize buttons for 3 seconds while the dishwasher is on.
  • Press the Sanitize button until "A1" or "A0" is displayed. "A0" disables Auto Release™ Dry. " A1" enables Auto Release™ Dry. Select "A1" for better drying results.
  • Press the Delay Start button to implement your choice.

Using the Toggle keys

• Press the Lower + Hi-Temp Wash button for 3 seconds to enable or disable Auto Release™ Dry.

* "A0" disables Auto Release™ Dry. "A1" activates Auto Release™ Dry

More About Auto Release Dry

* Once the door opens in the Auto Release™ Dry mode, the door cannot be closed manually for the next 2 minutes.

* The Auto Release™ Dry mode will be disabled for the Rinse Only cycle.

Changing the "Auto Release™ Dry" setting can infl uence drying results. Select "A1" mode for better drying results. ("A1" is the default setting.)

After a cycle is complete, the door automatically opens to let steam out. This is normal and not a product malfunction.

Setting Mode

The Setting Mode lets you change the dishwasher's sound setting and LED brightness setting. To enter the Setting mode, press the Delay Start + Sanitize buttons for 3 seconds while the dishwasher is on. Press the Sanitize button to select a sub-setting menu, and then press the Delay Start button to change a setting.

- Sound Setting: Press the Sanitize button until "U1" or " U0" is displayed. To change the setting, press the Delay Start button. "U0" means that the sound is off for all cycles. The dishwasher maintains the Sound Setting you have selected until you change it.

- Pocket LED Brightness Setting: Press the Sanitize button until "B0-B5" is displayed. The higher the number, the brighter the LEDs. To change the setting on the dishwasher, press the Delay Start button.

WARNING When using the dishwasher, try to arrange the dishes properly as described on page 21.

• You should remove food remains such as bones, fruit seeds, etc. and any other waste such as toothpicks, paper, etc. from the dishes as these may cause damage to the dishes, create noise, or cause the dishwasher to malfunction.

• Select the appropriate cycle depending on the level of soil and the type of dishes.

• Use only the proper amount of detergent and rinsing agent.

WARNING Do not wash the following items in your dishwasher.

• Acrylic or Aluminum items: Acrylic and aluminum items can discolor dishes with printed gold rim decoration and mar other items.

• Dishes treated with adhesive: Treated plastics can come apart. Wood, ivory, copper, and tin glued to dishes can come loose.

• Plastics with a temperature tolerance less than 194 ˚F (90 ˚C): Thin plastics wash and dry poorly, and may be damaged by elevated wash temperatures.

• Tin: Tin should be washed by hand and dried immediately as it can rust.

• Wooden utensils: Wooden items can crack.

SAMSUNG SMART HOME (APPLICABLE MODELS ONLY)

Installation

Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “Samsung Smart Home”. Download and install the Samsung Smart Home app provided by Samsung Electronics to your smart device.

The Samsung Smart Home app is designed for Android 4.0 (ICS) or higher, or iOS 7.0 or higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series). On other smartphone models, some functions may operate diff erently.

For improved performance, the Samsung Smart Home app is subject to change without notice. App support can also be discontinued without notice according to the manufacturer’s policy

Samsung account

You must have a registered Samsung account to use the app. If you don’t have a Samsung account, follow the app’s on-screen instructions to create a free Samsung account.

Getting started

For Android smartphone users

  • 1. Run the Samsung Smart Home App on your smartphone.
  • 2. Tap Add Device > Select other device > Dish Washer on the app screen.
  • 3. Press and hold Smart Control on the dishwasher’s control panel for more than 3 seconds.
  • 4. Wait while the app scans for available network connections and fi nds your network (AP).
  • 5. Tap your AP, and then input your network password.
  • 6. When the device registration is complete, tap Done. Now you can control your dishwasher remotely.

For iOS smartphone users

1. Run the Samsung Smart Home App on your iPhone, and then tap Add Device.

2. Log in using your Samsung account ID and password. Tap Select other device > Dish Washer.

3. Press and hold Smart Control on the dishwasher’s control panel for more than 3 seconds. Tap Next.

4. Follow the onscreen instructions, and then go to Settings. Tap Wi-Fi > [Dish Washer] Samsung Wi-Fi, and then input the password, ‘1111122222’.

5. Back on the app screen, tap Next. When the app fi nds your network (AP), input the network password.

6. Follow the onscreen instructions, and then go to Settings again. Tap the connected AP. Back on the app screen, tap Next.

7. When the device registration is complete, tap Done. Now you can control your dishwasher remotely

If the Smart Control function is activated, the Smart Control indicator on the door lights up accordingly

Key features

Register Samsung smart home appliances to the Samsung Smart Home server for remote access.

Menu overview

For improved performance, the content and design of the app is subject to change without notice.

1 Current cycle Tap to select a desired cycle.

2 Start/Pause With Smart Control enabled on the dishwasher, you can Start or Pause operation temporarily using your smart phone.

3 Options Set or adjust the options as necessary. You can fi nd an explanation of each option in the Control panel explanation.

4 Current Process The currently running process of the selected cycle is displayed.

5 Time Progress The time progress for the selected cycle is displayed.

6 Estimated Finish Time The estimated fi nish time is displayed.

7 Cancel Tap to cancel the current cycle and return to the cycle selection screen.

8 Cancel & Drain Tap to cancel the current cycle, drain the water from the dishwasher, and return to the cycle selection screen.

ADJUSTING THE ANGLE OF THE PLATE SUPPORTS

You can adjust the angle of the tines in the upper rack to three diff erent positions to match the size and shape of your dishes. To adjust the tines, grasp the handle at the front of the rack, and then push it left or right. See the illustration below. In the lower rack, you can easily fold down the fold-down tines to make room for large items such as pots and pans. Remove the rack from the dishwasher, and then fold down the tines one at a time. See the illustration below.

ADJUSTING THE HEIGHT OF THE UPPER RACK

You can adjust the height of the upper rack in your Samsung dishwasher so that the lower rack can accommodate larger sized dishes. Depending on where you set the upper rack height, the lower rack can accommodate plates up to 12 in. (30 cm) in diameter and the upper rack can accommodated plates up to 8 in. (20 cm) in diameter.

  • 1. To lower the upper rack by 2 in. (5 cm), pull the adjust handles located at the left and right sides of the upper rack, and then push the upper rack downwards slightly at the same time.
  • 2. To raise the upper rack, just pull the upper rack upwards. The adjuster handle will latch and the upper rack will move to the high position.

CAUTION We recommend adjusting the height of the upper rack before loading dishes into the rack. If you adjust the the rack after loading the dishes, you may damage the dishes. If you do not adjust with left and right handle together, the dishwasher door may not close properly. Pull out the upper rack from the tub until it is fully revealed before adjusting the upper rack.

REMOVING THE UPPER RACK

Pull the upper rack towards the front and then remove it by lifting it up slightly and pulling it towards the front. See the illustrations below.

CAUTION While the upper rack is removable, it must be installed for the dishwasher to operate properly. If you attempt to operate the dishwasher without the rack, noise will occur and the dishwasher will perform poorly.

LOADING THE LOWER RACK

The lower rack has been especially designed for dinner dishes, soup bowls, plates, pots, lids, casserole dishes, and plates. Load large items such as pans and pots into the dishwasher so their open sides face downwards. We recommend loading cups, stemware, and small plates into the upper rack. See the recommended loading patterns below.

LOADING THE UPPER RACK

The upper rack has been designed for small plates, mugs, glasses, and plastic items marked “dishwasher safe”. Load your plates into the dishwasher in two half rows, so that the front of each plate faces the back of the plate in front of it, and the open sides of the plates at the center of the dishwasher face each other. See the illustrations below. Make sure the loaded dishes do not interfere with the rotation of the nozzle which is located at the bottom of the upper rack. (Check this by rotating the nozzle by hand.) When loading dishes, pull the upper rack out suffi ciently so you can load it without striking the counter above.

USING THE 3RD (CUTLERY) RACK (FOR SOME MODELS)

Loading the cutlery rack

In addition to the standard cutlery basket in the lower rack, some models come with a cutlery rack. The cutlery rack is best suited for fl atware and cooking or serving utensils. You can place cutlery and utensils randomly or regularly on the cutlery rack. Heavily soiled utensils or items with baked on foods should be placed in the lower cutlery basket for the most eff ective cleaning.

Removing the Cutlery Rack

The entire cutlery rack can be removed if more space is needed on the upper rack for larger items.

Loading the cutlery pad

Some models come with a removable, foldable cutlery pad along with a cutlery rack. To use, place the pad on the cutlery rack. and then place cutlery and serving and cooking utensils on the pad in a random or regular fashion. After a wash cycle is complete, and the cutlery and utensils are dry, you can fold the pad and carry the cutlery and utensils in the pad to their storage locations

WARNING Use caution when folding and moving the rack with a long thin item inside the pad. The item may fall out in this process, causing physical injury

It is advisable not to move the pad while it is wet. Wait until the pad is dry. The pad dries quickly after a wash cycle when exposed to air for a few minutes.

USING THE CUTLERY RACK

The cutlery rack consists of two compartments. You can place each knife, spoon, or fork separately into the spoon stands in the basket’s covers to prevent chipping and discoloration. You can use the cutlery rack with the cover open. Refer to the illustration to the right.

10 place setting

12 place setting

The spoon stands as seen from above with the suggested placement of cutlery items. Match the numbers in the diagram to the numbers in the list of cutlery items below.

DO NOT let any item extend through the bottom.

1 Forks

2 Tea spoons

3 Dinner spoons

4 Knives

5 Serving spoons and Serving forks

6 Remaining items

USING DETERGENT

All dishwasher cycles require detergent in the detergent compartment. Add the correct amount of detergent for the selected cycle to ensure the best performance.

CAUTION Use dishwasher detergent only. Regular detergent produces too much foam, which may decrease the dishwasher’s performance or cause it to malfunction.

WARNING Do not swallow dishwasher detergent. Avoid breathing in the fumes. Dishwasher detergent contains irritants and caustic chemicals that can induce respiratory conditions. If you have swallowed dishwasher detergent or inhaled the fumes, seek medical attention immediately.

WARNING Keep dishwasher detergent out of the reach of children.

Filling the detergent dispenser

1. Open the detergent dispenser fl ap by pushing the detergent dispenser release catch.

The flap is always open at the end of a dishwashing cycle.

2. Add the recommended amount of detergent to the main wash detergent compartment.

3. Close the flap by sliding it to the left and then pressing it down.

4. For better cleaning result, especially if you have very dirt items, pour a small amount (about 1/2 of an ounce or 15 g) of detergent onto the door. The additional detergent will activate during the pre-wash phase.

The cover opens automatically to dispense the detergent during the wash.

The numbers inside the dispenser refer to grams.

USING RINSE AID

Filling the rinse aid reservoir

When the Rinse Refill indicator lights up on the control panel, refill with rinse aid. Your dishwasher has been designed to use liquid rinse aid only. Using a powdered rinse aid will clog the reservoir opening and cause the dishwasher to malfunction. Rinse aid improves the drying performance of the dishwasher.

CAUTION Do not add regular detergent to the rinse aid reservoir

1. Remove the rinse aid reservoir cap by rotating it counterclockwise.

2. Fill the rinse aid reservoir with rinse aid.

Use the viewing port when filling the rinse aid reservoir.

CAUTION Do not fill the reservoir above the full level indicator. Excess rinse aid can overflow during the wash cycle.

3. Turn the rinse aid indicator dial to a number between 1 and 6. The higher the number, the more rinse aid the dishwasher uses. If you are unable to rotate the rinse aid dial easily, try using a coin.

4. Close the rinse aid reservoir cap by rotating it clockwise

Cleaning and maintaining your dishwasher

Keeping your dishwasher clean improves its performance, reduces unnecessary repairs, and lengthens its life.

CLEANING THE EXTERIOR

It’s best to clean spills on the outside of your dishwasher as they occur. Use a soft, damp cloth on the control panel to gently wipe away spills and dust. Do not use benzene, wax, thinner, chlorine bleach, or alcohol. These materials may discolor the door panel and other outer surfaces and cause stains. Do not clean the dishwasher by sprinkling water over it and avoid letting water come into contact with any of the electrical parts.

If your dishwasher has a stainless steel door panel, you can clean it with a stainless steel cleaner for Home Appliances or similar product using a clean, soft cloth.

CLEANING THE INTERIOR

Clean the interior of your dishwasher periodically to remove any dirt or food particles. Wipe the inside of the dishwasher and the inner part of the door with a wet dishcloth. We recommend filling the detergent dispenser with dishwasher soap, and then running the dishwasher empty periodically using the Self Clean option. To keep the cutlery pad clean, turn it over. This will keep your dishwasher clean. If white spots and odor are still present in your dishwasher, run the Self Clean option with the dishwasher empty and without detergent until it flushes. Then, interrupt the cycle and put an 8 ounce cup of white vinegar into the lower basket. Close the dishwasher and let the cycle finish.

CAUTION Do not remove the tub front seal (the long rubber seal enclosing the opening of the dishwasher). Do not move the water reflector by hand. You can damage the dishwasher's motor.

CLEANING THE NOZZLES

If your dishwasher does not seem to be cleaning adequately or the nozzles seem clogged, you can clean each of the nozzles. When removing the nozzles, take care as they can break.

Upper nozzle

  • 1. Open the door, and then pull out the upper rack to reveal the upper nozzle.
  • 2. Turn counter clockwise to remove the nozzle cap (95** series) or the nozzle nut (9990 & 9960 series), and then remove the nozzle.
  • 3. Unclog and clean the nozzle.
  • 4. Reinsert the nozzle, and then tighten the cap clockwise.
  • 5. Rotate the nozzle by hand to make sure the nozzle is engaged correctly.

Top nozzle

  • 1. Check whether the nozzle holes are clogged by food particles.
  • 2. If cleaning is needed, remove the top nozzle.
  • 3. To remove the top nozzle, pull out the upper rack fi rst, unfasten the nozzle cap by turning it counterclockwise, and then remove the nozzle.
  • 4. Clean the nozzle, re-insert it, and then fasten the nozzle cap to the nozzle by turning the cap clockwise.
  • 5. Check whether the nozzle is engaged correctly by rotating it by hand.

CLEANING THE FILTER

1. Remove the lower rack first.

2. Rotate the filter handle counterclockwise to unfasten the filter compartment door.

3. Remove the filter door, and then the cylindrical micro filter underneath. Filter with handle cylindrical micro filter

4. Remove any dirt or other remains from the micro filter and the filter door, and then rinse them under running water.

5. Re-install the cylindrical micro filter, and then the filter door.

6. Rotate the filter door handle clockwise to lock the filter door.

Once a month, clean the filter for better washing performance.

CAUTION If the filter door does not close properly, cleaning performance will decrease.

CLEANING THE DRAIN PUMP

If the dishwasher fails to drain because the drain pump is clogged with foreign matter or there is an abnormal noise coming from the drain pump, you must unclog and clean the drain pump as instructed below.

1. Remove the lower rack.

2. See the "Cleaning the filter" section to remove the cylindrical micro filter.

3. Remove any moisture from the filter using a sponge.

4. Remove the drain-pump cover by pushing its handle in the arrow direction (1), and then pulling up (2).

5. Check the impeller to see if it's in good condition. Then, remove any foreign matter from the pump.

6. Reinsert the drain-pump cover into place, and then press down until you hear a clicking sound.

STORING YOUR DISHWASHER

If you need to store your dishwasher for an extended period of time, fi rst drain and disconnect it. If you leave water in the hoses and internal components, you can damage the dishwasher. After draining and disconnecting the dishwasher, be sure to turn off the water supply valve and circuit breaker.

Cycles

CYCLE CHART

( : Basic, : Optional step)

• The temperatures (˚F and ˚C) in the Last Rinse column represent the water temperature when you select Sanitize.

• When you select the Auto or Normal cycle, you can eliminate optional steps depending on the soil level of the dishes.

• The water consumption and wash time varies depending on the steps or options you add, and on the pressure and temperature of the supplied water.

• When the Rinse Aid is empty, wash time and Last Rinse temperature can increase a little

Troubleshooting

CHECK THESE POINTS IF YOUR DISHWASHER…

Will not start.

  • The door is not closed completely
    • Check if the door is latched and closed completely. Check whether the Upper Rack is properly joined with Duct Nozzle. Also, check if the Upper Rack is crooked or unbalanced.

  • No cycle is selected.
    • Select a proper cycle.
  • The power cable is not connected.
    • Connect the power cable properly.
  • The water supply does not work.
    • Check if the water supply valve is open.
  • The Control Panel is locked.
    • Unlock the Control Lock, (See page 11.)
  • A circuit breaker is open.
    • Reset the circuit breaker.

It’s taking too long with an operation or cycle.

  • The dishwasher is connected to a cold water supply.
    • Check if the water supply line is connected to a hot water supply. To work properly, the dishwasher must be connected to a hot water supply. (If connected to a cold water supply, additional time is required to heat the cold water.)

There are food particles remaining on dishes. (Not cleaning properly.)

  • The cycle selected was unsuitable.
    • Select a cycle according to the number and soil level of the dishes, as directed in this manual.
  • The water temperature is low.
    • Connect the water supply line to a hot water supply. For best performance, the temperature of the supplied water should be 120 ˚F (49 ˚C).
  • Low water pressure.
    • The water pressure should be between 20 and psi (140-830 kPa).
  • The water is too hard.
    • Use a commercial dishwasher cleaner.
    • Use high-quality, fresh detergent with rinse aid.
    • Clean the fi lter at least once per month. (See page 29.)
    • Use a water softener additive designed for dishwashers.
  • Dishwasher detergent was not used.
    • Use automatic dishwasher detergent.
    • We recommend a powder or gel type dishwasher detergent.
  • Detergent remains in the dispenser.
    • Make sure large items such as cookie sheets, cutting boards, or contaners, etc. are not blocking the detergent dispenser and preventing it from opening properly.
    • Rearrange the dishes so they do not interfere with detergent dispenser operation.
  • There is no rinse aid.
    • Check the dispenser and add rinse aid.
    • Use liquid type rinse aid.
  • A nozzle is clogged.
    • Clean the nozzle. See pages 27 and 28.
  • The dishes are improperly loaded. Too many dishes have been loaded.
    • Rearrange the dishes so they do not interfere with nozzle rotation and detergent dispenser operation.
    • Load only an appropriate number of dishes.
    • Load your dishes as recommended. (See page 21.)
    • Load the heavily soiled items onto Zone Booster area. (See page 24)
  • Filter could be clogged. (Food soils remain on the filter.)
    • Scrape food from dishes prior to loading. (Do not pre-rinse.)
    • Clean the filter. (See page 29.)

Leaves glasses with a light film.

  • The water supplied is soft and too much detergent was used.
    • Underload the dishwasher and use a rinse aid to minimize this.
  • Aluminum dishes were included in the wash load.
    • Remove the marks on the dishes using a low sensitivity cleaner.

Leaves a yellow or brown film on the inside of the dishwasher.

  • This is caused by coffee and tea soils.
    • Remove the soils using a spot cleaner.

Does not dry dishes well.

  • There is no rinse aid in the dispenser.
    • Check the dispenser and add rinse aid.
    • Use a liquid type rinse aid.
  • The temperature of the water is low when the dishwasher is running.
    • Connect the water supply line to a hot water supply.
    • Use rinse aid with the Sanitize option.
  • Too many dishes have been loaded.
    • Proper loading of items can affect drying.
    • Load your dishes as recommended. (See page 21.)
  • Glasses and cups with concave bottoms hold water. This water may spill onto other items when unloading.
    • After finishing the cycle, empty the lower rack first and then the upper rack. This will prevent water dripping from the upper rack onto the dishes in the lower rack.
  • Auto Release™ is turned off .
    • Turn Auto Release™ Dry on. Press the Lower + Hi-Temp Wash button for 3 seconds to access the Auto Release™ menu. Select "A1" to activate Auto Release™ Dry.

Has a bad odor.

  • Water was left over from an incomplete cycle.
    • Insert detergent without loading dishes, and run the Normal cycle to clean the dishwasher.
  • The Drain Hose is obstructed.
    • Contact a qualified service technician to remove any obstruction from the drain hose.
  • The dishwasher is not used daily or soiled dishes are left in unit too long.
    • With the dishwasher empty and no detergent, place a glass with 8 ounces of vinegar upright into the lower rack, and then run a Normal cycle.

Is too noisy.

  • Sound is generated when the dispenser cover is open and the drain pump is operating in an early stage.
    • This is normal operation.
  • The dishwasher is not level.
    • Ensure the dishwasher is level.
  • Foreign material (a screw, a plastic piece) is in the pump chamber.
    • Contact a qualified service technician to remove foreign material from the pump chamber.
  • There is a ‘chopping’ sound because a nozzle is bumping against the dishes.
    • Rearrange the dishes.

Does not have a smoothly rotating nozzle.

  • Nozzle holes are clogged with food particles.
    • Clean the nozzle holes. See pages 27 and 28.
  • The nozzle is blocked by a dish or pot and cannot rotate.
    • After placing the dishes into the racks, rotate the nozzles by hand to check whether any of the dishes interfere with them.

Water won’t pump out of the dishwasher.

  • The drain is clogged.
    • Clean the drain pump by removing the drainpump cover. (See page 30.)

Has a bent upper rack after loading dishes.

  • The dishes are not loaded properly.
    • Load your dishes as recommended. (See page 21.)

Cannot close the door.

  • Auto Release™ Dry mode is in operation.
    • Once the door opens in the Auto Release™ Dry mode, the door cannot be closed manually for the next 2 minutes. You may close the door after minutes.

Cannot start Smart Control.

  • The device registration is not finished.
    • Finish the device registration. (See page 17.)
  • The door is not closed within seconds of pressing Smart control.
    • Push the door closed firmly within 3 seconds of pressing Smart Control.

INFORMATION CODES

The Control Panel displays information codes to help you understand what is occurring with your dishwasher.

LC

Leakage check.

• If a water supply valve connection leak occurs, close the water supply valve and go to your house circuit breaker panel, set the dishwasher’s circuit breaker switch to off , and then contact the installer to fix. If the problem continues, contact an authorized Samsung service center.

4C

Water supply check.

• Check if the water supply valve is closed, the water supply is suspended, or the water inlet valve or line is frozen or clogged by foreign particles. If the problem continues, close the water supply valve, and then contact an authorized Samsung service center.

5C

Drain check.

• After closing the water supply valve, check whether the drain hose is clogged or folded. Also, check whether the drain hole inside sump is clogged. If the problem continues, contact an authorized Samsung service center.

HC

High temperature heating check.

• Functional check. With the dishwasher empty, add detergent, and then run a cycle. If the problem continues, go to your house circuit breaker panel, set the dishwasher’s circuit breaker switch to off , and then contact an authorized Samsung service center.

3C

Pump operation check.

• Functional check. Turn off the dishwasher and try to start it again. If the problem continues, contact an authorized Samsung service center.

PC

Zone wash function check.

• Functional check. Turn off the dishwasher and try to start it again. If the problem continues, contact an authorized Samsung service center.

AP

Connect with smart phone.

• When the control panel displays AP, press and hold Smart Control on the control panel to connect your dishwasher with your smart phone.

For any codes not listed above, call 1-800-SAMSUNG (726-7864).



See other models: DW60M5040BB/EU DW50K4050BB/EU DW60M6040BB/EU DW60M9550BB/EU DW60M6050FS/EU

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