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33
3
Base on the test result, select Yes / No / Show Again.
Yes No Show Again
Do you still see the same problem on the test screen?
If you need to see the photo again, click Show Again.
• You will see the following screen when you select Yes.
Self Diagnosis Complete
Contact the Samsung Call Center for assistance.
Please have the following information ready:
‐ Model Code: **************
‐ Software Version: *-*********-****.*
‐ S/N: **************
OK
• You will see the following screen when you select No.
Self Diagnosis Complete
If the test screen is okay during Self Diagnosis, your monitor may not have a problem. If the
problem persists, follow the steps below:
‐ Turn off your monitor and any other connected device, such as a PC.Turn on your monitor first
and then the other connected device.
‐ Update the operating system and graphics card driver to the latest version and restart your PC.
‐ Connect the other device, such as a PC, to a different input port on your monitor.
‐ Reset your monitor by pressing the jog button on the monitor and selecting System > Reset All.
‐ Replace the cable with the one enclosed with your monitor.
OK
DisplayPort Ver.
Select the DisplayPort version to use.
―
Incorrect settings may cause the screen to go blank. If this occurs, check the device specifications.
―
If the product (when set to DisplayPort) is displaying the message Check the cable connection and the
settings of the source device. press the JOG button to display the Function Key Guide screen and then
select
→ System → DisplayPort Ver. → 1.1 or 1.2↑.
HDMI Mode
Select the HDMI mode to use.
―
The supportable device and resolution may differ depending on its version.
―
When the version is changed, the screen may blink.
―
If you set the HDMI Mode to 1.4, some high resolutions may not be supported because of bandwidth
limitation of the HDMI 1.4 protocol.
―
When the setting is not appropriate, a blank screen may appear. In this case, check the specifications of the
device.
―
This menu is not available when PIP/PBP Mode is set to On and the Screen Size is set to
(PBP Mode).
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