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TROUBLESHOOTING
GUIDE
-ICE&WATER
Problem
Possible
Causes
Solutions
lcemaker
is
not
Refrigerator was recently installed
or
It
may
take
up
to
24
hours
for
each
compartment
to
making
ice. icemaker recently connected. reach
the
desired temperature
and
for
the icemaker
to
begin making ice.
lcemaker not turned on. Locate
the
icemaker
ON/OFF
switch
and
confirm
that
it
is
in
the
ON
(I) position.
The
ice
detecting
sensor
is
obstructed. Foreign substances
or
frost on
the
ice-detecting sensor
can
interrupt ice production.
Make
sure
that
the
sensor
area
is clean
at
all
times
for
proper
operation.
The
refrigerator
is
not
connected
to
Connect refrigerator
to
the
water
supply
and
turn
the
a
water
supply
or
the
supply shutoff
water
shutoff valve
fully
open.
valve
is
not
turned on.
lcemaker shutoff
(arm
or
sensor)
If
your
icemaker
is
equipped
with
an
ice
shutoff
arm,
obstructed. make sure
that
the
arm
moves freely.
If
your
icemaker
is
equipped
with
the electronic ice shutoff sensor,
make sure
that
there
is
a
clear
path
between the
two
sensors.
Reverse osmosis
water
filtration Reverse osmosis filtration systems can reduce
the
system
is
connected
to
your
cold
water
pressure
below
the minimum
amount
and
result
water
supply.
in
icemaker
issues.
(Refer
to
the
Water
Pressure
section.)
Not
dispensing water.
New
installation
or
water
line recently Dispense 2.5 gallons
of
water
(flush
for
approximately
connected.
5 minutes)
to
remove
trapped
air
and
contaminants
from
the
system. Do
not
dispense the entire 2.5
gallon
amount continuously. Depress
and
release the
dispenser
pad
for
cycles
of
30
seconds
ON
and
60
seconds OFF.
The
dispenser panel is locked.
Press
and
hold
the
Lock button
for
three seconds
to
unlock the control panel
and
dispenser.
The
dispenser
is
not
set
for
water
The dispenser
can
be
set
for
ice
or
water.
Make
dispensing. certain
that
the
control panel is set
for
the
proper
operation.
Press
the
Ice/Water
Select button on the
control panel.
Refrigerator
or
freezer doors
are
not
Water
will
not
dispense
if
any
of
the
refrigerator
closed properly. doors
are
left
open.
Water
filter
has been recently
After
the
water
filter
is replaced, dispense 2.5 gallons
removed
or
replaced.
of
water
(flush
for
approximately
5 minutes)
to
remove
trapped
air
and
contaminants
from
the
system. Do
not
dispense
the
entire 2.5
gallon
amount continuously.
Depress
and
release
the
dispenser
pad
for
cycles
of
30
seconds
ON
and
60
seconds
OFF.
Tubing connecting
refrigerator
to
The
tubing
can
kink when
the
refrigerator is moved
house
supply valve is kinked. during installation
or
cleaning resulting
in
reduced
water
flow. Straighten
or
repair
the
water
supply line
and
arrange
it
to
prevent future kinks.
The
house
water
supply is not Connect refrigerator
to
the
water
supply
and
turn
the
connected,
the
valve
is
not turned on
water
shutoff valve
fully
open.
fully,
or
the valve
is
clogged.
If
the problem persists,
it
may
be necessary
to
contact
a plumber.
42
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