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TROUBLESHOOTING
GUIDE
ICE&WATER-
Problem Possible Causes Solutions
lcemaker
is
not
Doors
are
opened
often
or
for
long
If
the doors
of
the unit
are
opened often, ambient
making enough ice
periods
of
time.
air
will
warm
the
refrigerator
which will prevent the
(continued). unit from maintaining the set temperature. Lowering
the
refrigerator
temperature can help, as
well
as not
opening the doors as frequently.
Doors
are
not closed completely.
If
the doors
are
not
properly
closed, ice production
will
be
affected.
See the Doors will not close
completely
or
pop
open section in Parts & Features
Troubleshooting
for
more information.
The
temperature sening
for
the
The
recommended temperature
for
the
freezer
freezer
is
too
warm. compartment
for
normal ice production
is
0°F(
-1SOC~
If
the
freezer
temperature
is
warmer, ice production
will
be
affected.
Dispensing
water
Water
filter
has been exhausted. It
is
recommended
that
you replace the
water
filter:
slowly.
•
Approximately
every
six months •
•
When
the
water
filter
indicator
turns on •
•
When
the
water
dispenser output decreases •
•
When
the ice cubes are smaller than normal.
Reverse
osmosis
filtration system
is
Reverse
osmosis
filtration systems can reduce the
water
used. pressure
below
the minimum amount
and
result in
icemaker
issues.
If
the problem persists,
it
may
be
necessary
to
contact
a plumber.
Low
house
water
supply pressure
The
water
pressure
must
be
between
20
and l
20
psi
(140
and
830
kPa)
on
models without a
water
filter
and
between
40
and
120
psi
(280
and 830kPa) on
models with a
water
filter.
If
the problem persists,
it
may
be
necessary
to
contact
a plumber.
Not
dispensing ice. Doors
are
not
closed completely. Ice will not dispense
if
any
of
the
refrigerator
doors
are
left
open.
Infrequent
use
of
the dispenser. Infrequent
use
of
the ice dispenser
will
cause the cubes
to
stick
together
over time, which will prevent them
from
properly
dispensing. Check the ice
bin
for
ice
cubes clumping/sticking together.
If
they
are,
break
up
the ice cubes
to
allow
for
proper
operation.
The
delivery
chute
is
clogged
with Eliminate the frost
or
ice fragments
by
removing the
frost
or
ice fragments. ice bin
and
clearing the chute with a plastic utensil.
Dispensing cubed ice can also help prevent frost
or
ice
fragment
buildup.
The
dispenser
display
is
locked.
Press
and
hold
thelock
bunon
for
three seconds
to
unlock the control panel
and
dispenser.
Ice
bin
is
empty. It
may
take
up
to
24
hours
for
each compartment
to
reach the desired temperature and
for
the icemaker
to
begin making ice.
Make
sure that the shut
off
(arm/
sensor) is not obstructed.
Once the ice
supply
in
the bin has been completely
exhausted,
it
my
take
up
to
90
minutes
before
additional
ice is
available,
and
approximately
24
hours
to
completely refill the bin.
41
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