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30
Problem Possible causes Solutions
TEMPERATURE IS
TOO WARM OR
THERE IS
INTERIOR
MOISTURE
BUILDUP
The weather is humid.
• A self-defrost cycle was completed.
The air vents are blocked. Cold air
circulates from the freezer to the fresh
food section and back again through air
vents in the wall dividing the two
sections.
• In humid weather, air carries moisture into
refrigerator when doors are opened.
• It is normal for droplets to form on the back
wall after the refrigerator self-defrosts.
• Locate air vents by using your hand to sense
airow and move all packages that block
vents and restrict airow. Refer to ENSURING
PROPER AIR CIRCULATION section for the
location of air vents.
CUBES
PRODUCED BY
ICEMAKER ARE
TOO SMALL
• Water shutoff valve connecting
refrigerator to water line may be
clogged.
• Call a plumber to clear the valve.
ICE HAS BAD
TASTE OR ODOR
The icemaker was recently installed.
The ice has been stored for too long.
The food has not been wrapped tightly
in either compartment.
The water supply contains minerals
such as sulfur.
The interior of refrigerator needs
cleaning.
• Ice storage bin needs cleaning.
• Discard rst few batches of ice to avoid
discolored or off-avored ice.
Throw away old ice and make new supply.
• Rewrap foods since odors may migrate to
the ice if food is not wrapped properly.
• A new lter may need to be installed to
eliminate taste and odor problems.
• See CARE AND CLEANING section.
• Empty and wash bin. Discard old cubes.
THERE IS WATER
IN THE DEFROST
DRAIN PAN
The refrigerator is defrosting.
• It is more humid than normal.
The water will evaporate. It is normal for water
to drip into the defrost pan.
• Expect that the water in the defrost pan will
take longer to evaporate. This is normal when
it is hot or humid.
THE
REFRIGERATOR
SEEMS TO MAKE
TOO MUCH NOISE
The sounds may be normal for your
refrigerator.
• Refer to the UNDERSTANDING SOUNDS
YOU MAY HEAR section.
FROST OR ICE
CRYSTALS ON
FROZEN FOOD
The door is not closing properly.
The door is opened often.
• See “Doors will not close completely” above.
• When the door is opened, warm, humid air is
allowed in the freezer resulting in frost.
THE ICEMAKER IS
NOT PRODUCING
ICE OR ICE CUBES
ARE FREEZING
TOO SLOWLY
The freezer temperature is cold enough
to produce ice.
• Door left open.
• Wait 24 hours after hook-up for ice
production. See the CONTROL PANEL
FEATURES section.
•Check to see if something is holding the door
open.
NOT DISPENSING
ICE
• All the doors are not closed completely.
The dispenser display is locked.
• Ice is not selected on the dispenser.
The ice dispenser is not used often.
• Ice bin is not installed correctly.
• Ice will not dispense if any of the refrigerator
doors are left open.
• Press and hold the Alarm/Lock button for
3 seconds to unlock the control panel and
dispenser.
The dispenser can be set for ice or water.
Make certain that the control panel is set for
the proper operation. Press the dispenser
button on the control panel to cycle through
the ice and water options.
• Check the ice bin for ice cubes clumping/
sticking together.If they are, break up the ice
cubes allow for proper operation.
• Be sure to install the ice bin rmly into
position.
TROUBLESHOOTING GUIDE
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