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Troubleshooting
15
Many common upright refrigerator/deep freezer problems are easily resolved. Try the troubleshooting
suggestions below to see if the problems can be resolved before having to contact the service department.
Problem Possible Causes Solutions
Freezer external sur-
face is
warm
The external upright refrig-
erator/deep freezer walls can
be as much as 30°F warmer
This is normal while the compressor works to trans-
fer heat from inside the upright refrigerator/deep
freezer cabinet
Moisture forms on in-
side
upright refrigerator/
deep freezer walls
Weather is hot and humid,
which increases internal rate of
frost buildup
Door may not be seating
properly
Door is kept open too long, or is
opened too frequently
This is normal
Check door installation
Open the door less often
Odors in upright
refrigerator/
deep freezer
Int
erior needs to be cleaned
Food with strong odors are in
the upright refrigerator/deep
freezer
Clean interior with sponge, warm water, and baking
soda
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