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32 49-80763 Rev. 4
Problem Possible Cause What To Do
Display flashes Power failure. Reset the clock.
Unable to get the display
to show “SF”
Oven control pads were not
touched properly.
The BROIL HI/LO and BAKE pads must be touched at the
same time and held for 3 seconds.
Control signals after
entering cooking time or
start time
You forgot to enter a bake
temperature or cleaning time.
Touch the BAKE pad and desired temperature or the SELF
CLEAN pad and desired clean time.
Oven racks are difficult
to slide
The shiny, silver-colored racks
were cleaned in a self-clean cycle.
Apply a small amount of vegetable oil to a paper towel and
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not spray with Pam
®
or other lubricant sprays.
Drawer does not slide
smoothly or drags
The drawer is out of alignment. Fully extend the drawer and push it all the way in See the
Care and cleaning of the range section.
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unbalanced.
Reduce weight. Redistribute drawer contents.
Steam from the vent When using the ovens, it is normal
to see steam coming out of the
oven vents. As the number of
racks or amount of food being
cooked increases, the amount of
visible steam will increase.
This is normal.
Warming drawer will not
work
A fuse in your home may be blown
or the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Controls improperly set. 6HHWKH8VLQJWKHZDUPLQJGUDZHUVHFWLRQ
Excessive condensation
in the drawer
Liquid in drawer. Remove liquid.
8QFRYHUHGIRRGV Cover food with lid or aluminum foil.
Temperature setting too high. Reduce temperature setting.
Food dries out in the
warming drawer
Moisture escaping. Cover food with lid or aluminum foil.
'UDZHUQRWIXOO\FORVHG Push drawer in until latch engages.
Water remaining on oven
floor after Steam Clean
cycle
This is normal. Remove any remaining water with a dry cloth or sponge.
Oven will not steam
clean
'LVSOD\IODVKHV+27 Allow the oven to cool to room temperature and reset the
controls.
Oven controls improperly set. 6HHWKH8VLQJ6WHDP&OHDQVHFWLRQ
Oven door is not closed. Make sure you close the door to start steam clean cycle.
Oven will not work
remotely (on some
models)
Router issues, no wireless signal,
etc.
For assistance with oven wireless network connectivity,
please call 800.220.6899.
Oven is not connected.
TROUBLESHOOTING TIPS
Troubleshooting Tips ... Before you call for service
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