Samsung UN43NU7100FXZA 43" Smart 4K UHD TV

CONNECTION GUIDE

You can view detailed information about external devices that can be connected to the TV.

It shows you how to connect various external devices, such as video devices, game consoles, and PCs using pictures.
If you select the connection method and an external device, the connection details appear.

CONNECTING AN ANTENNA

CONNECTING TO THE INTERNET

Establishing a wired Internet connection

If you connect a LAN cable, the TV automatically accesses the Internet.

• Use a CAT 7 (*STP type) cable for the connection. * Shielded Twist Pair
• The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.

Establishing a wireless Internet connection

Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect. The network name (SSID) and security key are available on the wireless router's configuration screen. See the wireless router's user manual for more information.

• The image on your TV may differ from the image above depending on your model and geographical area.
• If no wireless router is found, select Add Network at the bottom of the list and enter the network name (SSID).
• If your wireless router has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or PBC button on your router within 2 minutes. The TV will connect automatically

Checking the Internet connection status

Resetting Your Network

Turning on the TV with a mobile device

Connecting an IP control device to the TV

You can connect an IP control device to the TV remotely to manage your IP device.

• To use this function, Power On with Mobile must be turned on.
• Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if an authorized third-party custom controller is installed and configured specifically for a Samsung TV and if your Wi-Fi network is password protected.
• This function may not be supported depending on the model or geographical area.

Setting up network IP settings according to IPv6

Checking an Internet connection set up over IPv6

Changing the name of the TV on a network

Troubleshooting Internet Connectivity Issues

Troubleshooting wired Internet connectivity issues

After reading the following content, troubleshoot the wired Internet connection issue. If the problem persists, contact your Internet Service Provider.

No network cable found

Make sure that the LAN cable is plugged in on both ends. If it is plugged in, make sure that the router is turned on. If the router is on, try turning it off and then on.

IP auto setting failed

1. Configure the settings in IP Settings.
2. Make sure that the DHCP server is enabled on the router, and then reset the router.

Unable to connect to the network

1. Check all IP Settings.
2. After checking the DHCP server status (must be active) on the router, remove the LAN cable, and then connect it again.

Connected to a local network, but not to the Internet

1. Make sure that the Internet LAN cable is connected to the router's external LAN port.
2. Check the DNS values in IP Settings.

Network setup is complete, but unable to connect to the Internet

If the problem persists, contact your Internet Service Provider.

IP auto setting failed

1. Configure the settings in IP Settings.
2. Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.
3. Enter the correct password if required.
   • For wireless connection, enter the correct password if required.

Unable to connect to the network

1. Check all IP Settings.
2. After checking the DHCP server status (must be active) on the router, remove the LAN cable, and then connect it again
   • For wireless connection, enter the correct password if required.

Connected to a local network, but not to the Internet

1. Make sure that the Internet LAN cable is connected to the router's external LAN port.
2. Check the DNS values in IP Settings.

Network setup is complete, but unable to connect to the Internet

If the problem persists, contact your Internet Service Provider.

CONNECTING VIDEO DEVICES

Connecting with a component cable (Only for models with COMPONENT IN / AV IN)

A Component connection lets you enjoy video resolutions up to 1080p. To watch video from most DVD and Blu-ray players, use the Component connection.

Review the illustration below, and then connect Component IN and AV IN on the TV to Component OUT on the external device by using the provided component and AV adaptors. Make sure to connect the same color connectors together. (blue to blue, yellow to yellow, etc.)

Connecting with a composite cable (Only for models with COMPONENT IN / AV IN)

Through the AV connection, you can enjoy video resolution up to 480i.

Review the illustration below, and then connect AV IN on the TV to AV OUT on the external device by using the provided composite cable and AV adapter. When connecting the cables, be sure to match the colors of the cables to the colors of the ports.

AUDIO INPUT AND OUTPUT CONNECTIONS

Connecting with an HDMI (ARC) cable

Connecting with a digital audio (optical) cable

Connecting through a wireless network

You can connect the TV to a Samsung wireless audio device through your wireless network. The two devices must be connected to the same network. For more information about the connection and its use, refer to the user manual of the audio device.

Connecting Bluetooth Devices

For more information about how to connect and use external speakers, refer to the Connection Guide (Source > Connection Guide > Audio Device > Bluetooth) and to the speakers' user manuals.

CONNECTING A COMPUTER

Connecting a Computer through the HDMI port ― Screen sharing (HDMI)

CONNECTING A MOBILE DEVICE

Viewing the screen of a mobile device on your TV (Screen Sharing)

Connect your mobile device to the TV on the same network to control the TV with the mobile device or enjoy the content of the mobile device on the TV.

Use the SmartThings app on your mobile device to quickly and easily connect to the TV and control its main settings. In addition, you can remotely check and control the statuses of various devices such as Samsung smart devices, home appliances, and speakers registered to the server.

• Make sure that your TV supports SmartThings. You can check this with the Supported Devices menu in the SmartThings app.
• To use the SmartThings app, you must be signed in to your Samsung account on the TV.
• This function may not be supported depending on the TV model or mobile device.
• The supported functions may differ depending on the version of the SmartThings app.

You can install the SmartThings app from App Store or Google Play Store.

Connecting to the TV via the SmartThings app

1. Turn on the TV.
2. Start the SmartThings app on your mobile device.
3. Tap Add Device on the dashboard of the SmartThings app. Connectable TVs are searched for.
4. From the search results, select the model of your TV.
5. Enter the PIN number displayed on the TV screen.

Once the TV is registered with your Samsung account, you can use the SmartThings app to control the TV.

Bidirectionally mirroring your TV and mobile device using the SmartThings app

Bidirectional mirroring refers to either outputting the screen and sound of a mobile device on a TV or outputting the screen and sound of a TV on a mobile device. You can use the SmartThings app to enjoy the screen and sound of the TV on your mobile device or to play the screen and sound of your mobile device on the TV.

Start the SmartThings app on your mobile device. Tap your TV from the dashboard or device. You can use the following functions:

• You can enjoy the screen and sound of the mobile device on your TV.
  • After you connect a mobile device that supports screen mirroring to your TV, you can use screen mirroring to enjoy the screen and sound of the mobile device on your TV wirelessly and play the video, audio, or photo files currently playing on the mobile device on your TV.
• You can enjoy TV screen and sound on your mobile device.
• You can only listen to the TV sound on your mobile device.
• You can add a new device through the SmartThings app on your mobile phone. Please refer to the user guide in the SmartThings app for more details.
• This function may not be supported depending on the TV model or mobile device.
• The supported functions may differ depending on the version of the SmartThings app.
• If your TV is not found on your mobile device, turn both of them off and on, and then try again.
• If you have multiple TVs, assign a different name to each TV in Settings > General > System Manager > Device Name to make selection easy.

Managing a Mobile Device

• Access Notification Set whether to display a notification when a mobile device attempts to connect to the TV for the first time.
• Device List View and manage a list of mobile devices that have requested permission to connect to the TV.

CONNECTION NOTES

Connection notes for HDMI

• The following types of HDMI cables are recommended:
  • High Speed HDMI Cable
  • High Speed HDMI Cable with Ethernet
• Use an HDMI cable with a thickness of 0.66 inches (17 mm) or less.
• Using a non-certified HDMI cable may result in a blank screen or a connection error.
• Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.
• This TV does not support HDMI Ethernet Channel. Ethernet is a Local Area Network (LAN) built with coaxial IEEE.
• Use a cable shorter than 10 feet (3 m) to get the best UHD viewing quality.
• Many computer graphics adaptors do not have HDMI ports, but have DVI ports instead. If your PC does not support HDMI video out, connect your PC with an HDMI-DVI cable.
• For One Connect supported models, when the TV is connected to an external device such as a DVD/BD player or a set-top box via HDMI, power sync mode will be automatically activated. In this power sync mode, the TV continues to detect and connect external devices via HDMI cable. This function can be deactivated by removing HDMI cable of connected device.

Connection notes for audio devices

• For better audio quality, it is a good idea to use an AV receiver.
• Connecting a device using an optical cable does not automatically change the audio output to the device's speakers. To change the audio output to the device, do one of the following:
  • Use the Quick Settings screen to change to the connected device:
  • Use the Select button to select Audio Out/Optical on the Sound Output menu. (>Settings>up directional button > Sound Output).
  • Use the Settings screen to change to the connected device:
    Select Audio Out/Optical on the Sound Output menu. ( > Settings > Sound > Sound Output).
• An unusual noise coming from a connected audio device while you are using it may indicate a problem with the audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.
• Digital audio is only available with 5.1 channel broadcasts.

Connection notes for computers

• As long as file sharing is activated, unauthorized access may occur. When you do not need to access data, disable file sharing.
• Your PC and Smart TV must be connected to each other on the same network.
• When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage system, sharing may not be supported due to the network’s configuration, quality, or functionality, for example, if the network has an NAS (Network-Attached Storage) device.

Connection notes for mobile devices

• To use the Smart View function, the mobile device must support a mirroring function such as AllShare Cast or Smart View. To check whether your mobile device supports the mirroring function, please visit the mobile device manufacturer's website.
• To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. Please check if your mobile device supports Wi-Fi Direct.
• The mobile device and your Smart TV must be connected to each other on the same network.
• The video or audio may stop intermittently, depending on network conditions.
• When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage system, sharing may not be supported due to the network’s configuration, quality, or functionality, for example, if the network has an NAS (Network-Attached Storage) device.

REMOTE CONTROL AND PERIPHERALS

Samsung Smart Remote (UHD TV)

Learn about the buttons on the Samsung Smart Remote that comes with the UHD TV.

Connecting to the Samsung Smart Remote

When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons simultaneously for 3 seconds or more.

Using Anynet+ (HDMI-CEC)

Control an external device connected via Anynet+ (HDMI-CEC) with the remote control.

Connecting an external device through Anynet+ and using their menus

1. Set Anynet+ (HDMI-CEC) to On.
2. Connect an HDMI-CEC-compliant device to the TV.
3. Turn on the connected external device. The device is automatically connected to the TV. After the connection process is finished, you can access the menu of the connected device using your TV remote and control the device.

Connecting a Bluetooth keyboard or mouse

Connecting a USB keyboard or mouse

Plug the keyboard or mouse cable into the USB port.

Connecting a Bluetooth keyboard or mouse

Using the keyboard and mouse

Entering Text using the On-Screen Virtual Keyboard

1. Recommended text

When you type a word you want to use as a search term, this function displays related suggestions from which you can choose one.

2. Options

Select on the virtual keyboard screen. The following options are available:

• Recommended text
• Reset Recommended Text Memory
• Predict Next Character (when using direction buttons)
• Language

3. Predict Next Character

Each time you type a character on the virtual keyboard, the next characters predicted to be typed are displayed. You can use the directional buttons on the remote control to select one.

Entering Text using the remote control's microphone and the on-screen virtual keyboard

When the virtual keyboard is on the screen, press and hold the button on the Samsung Smart Remote, speak into the microphone on the Samsung Smart Remote, and then release the button. What you say appears on the screen as text.

SMART FEATURES

Using Smart Hub

From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos, or listen to music stored on external storage devices, and perform more functions.

• Some Smart Hub services are paid services.
• To use Smart Hub, the TV must be connected to the Internet.
• Some Smart Hub features may not be supported depending on the service provider, language, or geographical area.
• Smart Hub service outages can be caused by disruptions in your Internet service.
• To use Smart Hub, you must agree to the Smart Hub service agreement, and collection and use of personal information. Without giving consent, you cannot use the additional features and services. You can view the entire text of the Terms & Privacy document by navigating to Settings > Terms & Privacy.
• If you want to stop using Smart Hub, you can cancel the agreement. To cancel the Smart Hub service agreement, select Reset Smart Hub: Settings > Support Device Care > Self Diagnosis Reset Smart Hub).

Displaying the Home Screen

Press the button.

1. Notification

You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is time to schedule viewing, schedule recording, etc.

If you move the focus to Notification, and then press the Select button, a notification window appears on the right and the following functions are available:

• Delete All: You can delete all your notifications.

• Settings: You can select services you want to be notified about. When you select Allow sound, notifications are displayed with a notification sound.

2. Settings

• Picture Mode: You can select the picture mode that provides the best viewing experience. To change the picture mode, press the Select button. To make fine adjustments, press the up directional button, and then select Picture Setup.
• Sound Mode You can select a sound mode to optimise your listening experience. To change the sound mode, press the Select button. To make fine adjustments, press the up directional button, and then select Equaliser Setup.
• Sound Output You can select which speakers the TV uses for audio output. To change the audio output, press the Select button. To connect to a Bluetooth speaker, press the up directional button, and then select Bluetooth Speaker List.
• Game Mode You can enable game mode to optimize the TV's settings for playing video games with a gaming console, such as a PlayStation™, Xbox™, or Nintendo Switch™. To turn Game Mode on or off, press the Select button.
• Caption You can watch TV broadcasts with captions. To activate or deactivate the Caption function, press the Select button. To run Accessibility Shortcuts, press the up directional button, and then select Accessibility Shortcuts.
• Sleep Timer You can turn off the TV automatically at a specific time. To set the sleep time to up to 180 minutes, press the Select button. To make detail off timer, press the up directional button, and then select Set Up Off Timer.
• Network You can view the current network and Internet status. Press the up directional button, and then select Network Status or Network Settings.

3. Source: You can select an external device connected to the TV.

4. Search: You can search for channels, programs, movie titles, and apps from Smart Hub

5. Apps: You can enjoy a wide range of content, including news, sports, weather, and games by installing the corresponding apps on your TV.

6. Ambient Mode In Ambient Mode, you can view beautiful screens, various visual information, and notifications. To enter Ambient Mode, press the button. To return to the TV mode, press the button. To shut off the TV, press the button. If you press the button when the TV is turned off, the TV turns on in Ambient Mode.

7. Universal Guide

Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas, and movies in one place. Universal Guide can recommend content tailored to your preferences and notify you of new drama series.

Art You can use the Art Mode function to edit image content such as artworks or pictures when you are not watching TV or when the TV is turned off, and then display the content in full screen mode.

8. Moving an item on the Home Screen

Move the focus to the app you want to move, press and hold the Select button on the remote control, and then select Move in option menu. Move the app to the desired position by pressing the left or right directional button, and then press the Select button. The selected app is moved on the Home screen.

9. Removing an item on the Home Screen

Move the focus to the app you want to delete, press and hold the Select button on the remote control, and then select Remove in option menu. The selected app is deleted.

Launching Smart Hub automatically

When you set Autorun Smart Hub to On, the TV displays the Home Screen automatically when you turn the TV on.

Launching the last used app automatically

If Autorun Last App is set to On, the last used app is automatically run when you turn on the TV.

Testing Smart Hub connections

Resetting Smart Hub

Using a Samsung account

Creating and managing your Samsung account

• You can view the entire text of the Terms & Policy in Settings General System Manager Samsung Account My Account Terms & Conditions, Privacy Policy after logging in to your Samsung account.
• You can also create a Samsung account at http://account.samsung.com. Once you have an account, you can use the same ID on both the TV and the Samsung website.
• Add Account appears or not, depending on whether you are logged in to your Samsung account.

Creating a new account

Signing in to a Samsung account

Changing and adding information to a Samsung account

Managing payment information saved on the TV

Configure the sync Internet settings

Deleting a Samsung account from the TV

Signing out of your Samsung account

To sign out of your Samsung account, move the focus to your account at (Settings> General> System Manager> Samsung Account, and then press the Select button. Or move to My Account (Settings> General> System Manager> Samsung Account >My Account), and then select Sign Out.

Using the Ambient Mode

In Ambient Mode, you can view beautiful screens, various visual information, and notifications. To enter Ambient Mode, press the button. To return to the TV mode, press the button. To shut off the TV, press the button. If you press the button when the TV is turned off, the TV turns on in Ambient Mode.

• If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode.
• Because this function is a QLED TV-specific function, it may not be supported depending on the model.
• To activate the and menus, first select a content item in Ambient Mode.

Screen states related to Ambient Mode

Ambient Mode

In Ambient Mode, you can set up and enjoy visual information and design. In this state, less power is consumed and brightness is automatically adjusted by the illuminance sensor.

Getting dark state

In Ambient Mode, the TV screen changes automatically according to the surroundings. When the surroundings get dark, the TV screen becomes darker. When the surroundings get bright before the TV screen turns completely black or when the remote control or the Bixby function is operated, the TV screen returns to Ambient Mode.

• You can change the auto brightness setting for Ambient Mode by using in the Ambient Mode browser screen.
• In this state, the TV can activate voice guides and process voice commands

Black screen state

In Ambient Mode, if the surroundings get to a specific level of darkness, the TV turns soft-off. To turn the screen back on in Ambient Mode, press the button on the remote control.

• You can change the auto brightness setting for Ambient Mode by using in the Ambient Mode browser screen.
• In this state, the TV cannot activate voice guides and process voice commands.

TV off state

To enter Ambient Mode when the TV is turned off, press the button on the remote control. To enter TV mode when the TV is turned off, press the button. In TV mode, you can watch broadcasts or enjoy the content on the external connected devices.

Changing the content and settings for Ambient Mode

When you press the button in Ambient Mode, the Ambient Mode browser screen appears. In the Ambient

Mode browser screen, you can select content and change the Ambient Mode settings.

Setting up the content for Ambient Mode

The Ambient Mode browser screen displays content at the top and categories at the bottom. Use the left or right directional buttons in the content list at the top to move the focus to content you want, and then press the Select button. The selected content is played in Ambient Mode.

In the future, more content that you can set up in the Ambient Mode browser will be provided.

You can select the following categories and content:

• Décor: Allows you to select beautiful screens.
• Info: Provides information such as weather, news headlines, and more.
• Photo: Allows you to set a picture stored in your mobile device as the wallpaper of the Ambient Mode screen. You can configure special layouts using your photos.
  • To save photos from your mobile device to the TV and import them in Ambient Mode, use the SmartThings app on your mobile device.

Setting up the Ambient Mode details

In the Ambient Mode browser screen, move the focus to , and then press the Select button. You can change the following settings:

• Brightness: Adjusts the screen brightness for Ambient Mode.
• Color Tone: Adjusts the colors of the screen for Ambient Mode.
• Auto Brightness: Changes the auto brightness setting for Ambient Mode.
  • When this function is set to Off, the brightness level of the TV screen is not automatically adjusted according to the ambient light level.
  • This function may not be supported depending on the model.
• Ambient Off Timer: Sets the time that the Ambient Mode screen turns off automatically.
  • If there is no remote control input for the set time, the screen goes off. To turn the screen back on in Ambient Mode, press the button on the remote control.

Changing the background color of Ambient Mode

To change the background color of Ambient Mode, move the focus to in the Ambient Mode browser screen, and then press the Select button. You can change the background color or pattern. Move the focus to a color or pattern you want, and then press the Select button.

• Take a picture of a wall using the SmartThings app on your mobile device to set it as the background of Ambient Mode. This function may have a delay in image transmission and optimization depending on the network conditions.

APPS Service

You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV.

• To use this feature, the TV must be connected to the Internet.
• When Smart Hub is launched for the first time, the default apps are automatically installed. The default apps may differ depending on the geographical area.

Managing purchased or installed apps

Removing an app
1. Select an app to delete.
2. Select Delete. The selected app is deleted.

Adding apps to the Home Screen
1. Select an app to add.
2. Select Add to Home.
3. After the Home screen appears, move the selected app to the desired location.
4. Press the Select button. The selected app is added to the Home Screen.

Locking and unlocking apps
1. Select an app to lock or unlock.
2. Select Lock/Unlock. The selected app is locked or unlocked.

Moving apps
1. Select an app to move.
2. Select Move.
3. Move the app to the desired location.
4. Press the Select button.

Reinstalling an app
1. Select the app to install again.
2. Select Reinstall. Reinstallation starts.

Checking the app information details
1. Select the app to check.
2. Select View Details.
3. The app information screen appears.

Automatically updating apps

Installed apps can be automatically updated. If you do not want apps automatically updated, set Auto Update to OFF.

Using the Gallery App

You can enjoy various content synchronized with a mobile device that supports the Samsung cloud. The available content types are photos, videos, stories, and other content shared through your groups. If you have shared content from your groups, you can access them in notifications.

1. Open category

Move to at the top left of the screen using the directional buttons on the remote control to view by category the content synchronized with the Samsung Cloud.

2. View: Daily / View: Monthly

Sort the content by day or month.

3. Sign In

Go to the Samsung Account screen to create a new account or sign in to your account.

4. Gallery Settings

Restrict access to the Gallery app to protect your privacy, or view the user agreement and privacy policy.

Universal Guide App

Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas, and movies in one place. Universal Guide can recommend content tailored to your preferences and notify you of new drama series. You can use this feature on your mobile with Samsung SmartThings app.

• To enjoy the content from these apps on your TV, they must be installed on the TV.
• When you watch some paid content, you may need to make a payment using their associated app.
• Some content may be restricted depending on your network conditions and your subscriptions to paid channels.
• Parental control is necessary when children use this service.
• Images may look blurry depending on the service provider's circumstances.
• This function may not be supported depending on the model or geographical area.

Using the SmartThings App

From your TV, you can monitor and configure smart devices you connected to the SmartThings service via the SmartThings app installed on them. You can receive notifications about the statuses of your smart devices.

1. Location selection list

Press the Select button to identify all connected devices or the devices specific to a location

2. Sign In

Go to the Samsung Account screen to create a new account or sign in to your account.

3. Settings

Turn notifications on or off for the connected smart devices.

4. Scenes

Control multiple devices with one command after setting scenes via the SmartThings app on your mobile device.

5. Device list

View a list of the connected smart devices and their statuses. You can add a new device through the SmartThings app on your mobile device. Please refer to the user guide of the SmartThings app on your mobile device for more details.

Using the e-Manual

Launching the e-Manual

Using the buttons in the e-Manual

• (Search): Select an item from the search results to load the corresponding page
• A-Z (Index): Select a keyword to navigate to the relevant page.
• (Recently Viewed Topics): Select a topic from the list of recently viewed topics
• (Try Now): Allows you to access the corresponding menu item and try out the feature right away.
• (Link): Access an underlined topic referred to on an e-Manual page immediately.

Running Bixby

Press and hold the button on your Samsung Smart Remote, say a command, and then release the button.

To view the Bixby guide, press thebutton once:

• When you press the button for the first time, the Using Bixby button appears at the bottom of the screen. Press the Select button. The Using Bixby popup window appears and a tutorial on using Bixby is shown.
• When you press the button, the Explore Now button appears at the bottom of the screen. Press the Select button to go to the Explore Bixby screen.

Learning about the Explore Bixby Screen

1. Samsung Account Go to the Samsung Account screen to create a new account or sign out of your account.

2. Settings: You can change the settings for using Bixby.

You can also select a music service provider in the Default music service provider tab.

3. User information and the experience points (XP) guide

You can see user information and the experience points (XP) that you can get from using Bixby.

4. Bixby guide

Read Before Using Bixby

• The supported voice interaction languages and features may differ depending on the geographical area.
• If the language set differs from the language of your country, some features are not available.
• Bixby is available only when the TV is connected to the Internet.
• Even if the TV is connected to the Internet, there may be no response due to a Bixby server error.
• The existing functional specifications may be changed if Bixby is updated.
• Bixby is available only on TVs that support it and come with remote controls that have a microphone.
• Symbols including "-" and special characters are not supported. Consequently, if a word or sentence contains numeric values or symbols, the function may not operate properly.
• Searched results may not provide complete results.
• You may be required to pay for some apps. Consequently, you may encounter a service application or contract.
• To change the current channel by saying channel names as voice commands, you must finish Find Your Service Provider. If Set Up Your Service Provider is not completed, you can complete it using the following menu
• To use the voice text input function and the search function, you must consent to provisions allowing third parties to collect and use your voice data.
• To use the Bixby function, you must:
  • Agree to Smart Hub's Terms of Use.
  • Agree to a guidance regarding the collection and use of personal information for the Smart Hub service.
  • Consent to the collection and use of personal information for the voice interaction-based service.

Requirements for using Bixby

• The voice interaction rate differs with the volume/tone, pronunciation, and ambient sound environment (TV sound and ambient noise).
• The optimal volume for voice commands is between 75 dB and 80 dB.

TV Viewing

Using the Guide

In the Guide, you can see the daily program schedules for each broadcaster, see program information, choose a program to watch, and set up a schedule viewing or recording.

In the Guide, you can see only the TV programs scheduled after the current time.

• The Guide also appears when you press the CH button while watching TV.
• To see information about analog channels and use the analog channel functions of the Guide, you must finish the service provider settings in initial setup.
• To view the Guide, you must first set the TV's clock

To start schedule viewing, schedule recording and other function for a program listed in the Guide, first move the cursor to it and then press and hold Select button on the remote control to use follows functions:

• Record: You can make a recording of a current program.
• Schedule Viewing You can schedule the viewing of a broadcast scheduled program.
• Schedule Recording: You can schedule recording of a broadcast scheduled program.
• Edit Recording Time You can change the start and end times of scheduled program recordings.
• Stop You can stop the recording function that is currently running.
• Cancel Scheduled Recording You can cancel scheduled viewings or recordings.
• View Details You can see detailed information about the selected program. The information may differ or may not be provided depending on the broadcast signal.

To move to the Channel Filter or Antenna Type, Schedule Manager screen: Press the button. (If the remote control button is , press it twice.)

• Channel Filter: You can view channels and programs categorized by the types defined in Channel List.
• Antenna Type: You can change the type of broadcast signals to receive.
• Schedule Manager: You can see the Schedule Manager or Recording & Schedule Manager screen.

Recording Programs

• This function is not available in the U.S.A. and Canada.
• This function may not be supported depending on the model or geographical area.
• Read all precautions before using the recording feature. Refer to "Before Using the Recording and Timeshift Functions" for more information.
• You can record only the programs that are received through an antenna.
• The appears next to the programs and channels scheduled for recording.
• If you go to Live TV while no USB device is connected, the Schedule Manager screen appears in place of the Recordings screen.

Recording Programs

Using the instant and schedule recording options from the guide screen

Instant Recording

Select a live program from the Guide, press and hold the Select button, and then select Record from the popup menu to start recording immediately.

Schedule Recording

Select a program scheduled to be broadcast, press the Select button, and then select Schedule Recording to set up a schedule recording of the scheduled program.

Using the instant and schedule recording options while watching a program

Instant Recording

If you select Record after pressing the button while watching a broadcast, recording starts.

Schedule Recording

Press the Select button while watching a program to display the program info window. Use the left or right directional button to select a scheduled program. Press the Select button, and then select Schedule Recording to set up a schedule recording of the scheduled program.

Scheduling a video recording after entering the date and time

To schedule a recording, set the values for Antenna, Channel, Repeat, Date, Start Time, and End Time of the broadcast program to record, and then select Save.

Managing the schedule recording list

Setting the Schedule Recording Time

You can set the start and end times for a schedule recording. You can set the start time up to 10 minutes before the program starts and the end time up to 10 minutes after the program ends.

Canceling a schedule recording

Checking scheduled recordings

Viewing recorded programs

Select a file containing a recording from the list. The file is played back.

Setting up a schedule recording start

• Start Recording Early: You can set the time to start the recording earlier than the broadcast start time in the program guide.
• Continue Recording After: You can set the time to end the recording later than the broadcast end time in the program guide.

Using Timeshift

You can pause and rewind live TV by using Timeshift. Activating this function disables the Broadcasting function.

To activate the Timeshift function while watching TV, press the button twice or press the button, press the Select button and then select Timeshift, or press the button.

Using the Channel List

Using the Channel List, you can change the channel or check programs on other digital channels while watching TV. The Channel List screen contains the following icons:

• : A favorite channel
• : A locked channel.

If you press the left directional button when viewing the Channel List screen, you can use the following functions:

• All Channels Displays all saved channels.
• Favorites Displays favorite channels from Favorites 1 through Favorites 5.
• Air or Cable Allows you to select Air or Cable as the DTV mode. Air is suitable for homes equipped with separate, over-theair antennas. Cable is suitable for homes that subscribe to a local cable-service. You do not need to use this function if your TV is connected to a cable or satellite box.
• TV PLUS While the TV is connected to the Internet, you can watch popular programs or highlights for each theme through a virtual channel at any time. As with regular channels, the TV provides the daily program schedules for TV PLUS.

Editing channels

• : A favorite channel
• : A locked channel.

Re-registering and deleting a channel

Removing registered channels To remove a channel, select it, and then select Delete.

Adding back removed channels You can add back removed channels from the Edit Channel list only. Removed channels are displayed in gray in the All Channels list. To display the Edit Channel list, select Live TV >Channel List >All Channels >Edit Channels. Then, to add back a removed channel, select it, and then select Restore.

Editing registered channels

Changing a channel name After selecting a channel to change in Edit Channels, select Rename Channel to change the channel name.

• This function is only available for selected channels.
• This function is available for analog channels only.

Creating a Personal Favorites List

Favorite channels are highlighted in the Edit Channels and All Channels screens with the symbol.

Registering channels as favorites

1. Press the right directional button on your remote control.
2. Select Favorites.
3. Select one of the five favorites lists.
4. Move to Edit Favorites.
5. Select a channel to add to the favorites list.
6. Select . The selected channel is registered in the favorites list.

Editing a Favorites List

• Adding channels to favorites list
  • Select channels to add, and then select the icon. The selected channels are added to the favorites list.
• Removing channels from a favorites list
  • Select channels in a favorites list, and then select the icon.
• Rearranging a favorites list
  • Select one or more channels, and then select Change order. The Change order highlight appears. Press the up/down directional buttons to indicate the new location for the channels. Press the Select button to set the channels into their new location.
• Renaming a favorites list
  • Select the favorites list you want to rename, and then select Rename Favorites. Enter a new name using the onscreen keyboard that appears, and then select Done.

PICTURE

Picture Quality

• Dynamic
  • Makes the picture brighter and clearer in bright viewing environments.
• Standard
  • Is the default mode suitable for general viewing environments.
• Natural
  • Reduces eye strain for a comfortable viewing experience.
• Movie
  • Is suitable for watching TV or movies in a dark room.

Advanced picture settings

Configure the screen settings to your taste by using the following functions:● Backlight ● Brightness ● Contrast ● Sharpness ● Color ● Tint (G/R) ● Apply Picture Settings● Digital Clean View ● Auto Motion Plus Settings " When LED Clear Motion is set to On, the screen appears darker than when it is Off. ● Local Dimming " This function may not be supported depending on the model or geographical area. ● Contrast Enhancer ● HDR+ Mode● Color Tone ● White Balance ● Gamma ● RGB Only Mode ● Color Space Settings ● Reset Picture

Setting the Viewing Environment for External Devices

Playing games on an optimized screen

Configuring Game Motion Plus

Setting the FreeSync function

Viewing UHD videos

Using HDMI black level

SOUND

Choosing a sound mode

You can select the available sound mode that you prefer for a content type or your listening environment.

• Standard
• Optimized
• Amplify

Configure advanced sound settings

• Balance
• Equalizer
• HDMI Input Audio Format
• Digital Output Audio Format
• Audio Delay
• Auto Volume
• Sound Feedback
• Reset Sound

Sound Support Functions

Selecting speakers

You can select which speakers the TV uses for audio output.

• External speakers may not be controlled with the remote control. When an external speaker is enabled, some sound menus are not supported..

Listening to the TV through Bluetooth devices

You can connect Bluetooth audio devices to the TV. They must be paired using the TV's Bluetooth function. Refer to the user manual for your audio device such as Bluetooth speaker, sound bar, and headphones for detailed connection and usage

• If the TV fails to find a Bluetooth audio device, place the device closer to the TV, and then select Refresh.
• When you turn on a paired Bluetooth audio device, the TV detects it automatically, and then displays a pop-up window. Use this pop-up window to activate or deactivate the Bluetooth audio device.
• The sound quality may be affected by the condition of the Bluetooth connection.
• Before using a Bluetooth audio device, refer to “Read Before Using Bluetooth Devices.”

Using Samsung audio devices that support the Wi-Fi function to create a surround sound configuration

If you've connected one or more Samsung wireless audio devices that support the Wi-Fi function to the TV, you can create an optimal sound set up by configuring the surround effect settings. You can select any of the surround sound configurations, with or without a sound bar.

A surround sound configuration can be used if all of the following conditions are met:

• Two or more Samsung wireless speakers of the same type must be connected to the same wireless network.
• The Samsung audio devices that support the Wi-Fi function must be connected to the same wireless network as the TV.
• Surround sound configurations with a sound bar may not be supported depending on the product.
• If you activate the Screen Mirroring function while using Samsung audio devices that support the Wi-Fi function, the Wi-Fi connection is disconnected.
• Mismatched video and audio lip-syncing may occur depending on the device type.

SYSTEM AND SUPPORT

Energy Saving Functions

Setting the Auto Protection Time

• 
  • Activate a screensaver when your TV displays a still image for 2 hours or more.

Reducing the energy consumption of the TV

You can adjust the brightness level of the TV, reduce overall power consumption, and prevent overheating.

• Ambient Light Detection
  • Automatically adjusts the brightness level of the TV, according to the ambient light level, to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness.
• Minimum Brightness
  • When Ambient Light Detection is turned on, you can manually adjust the minimum brightness of the TV screen.
  • This function acts only when the value is less than the setting in Settings > Picture > Expert Settings > Brightness.
• Power Saving Mode
  • Adjust the brightness settings to reduce the TV's power consumption.
• Motion Lighting
  • Adjusts the brightness in response to on-screen movements to reduce power consumption.
• Auto Power Off
  • Automatically turns off the TV to reduce unnecessary power consumption if the TV Controller and the remote control are not used for the set period of time.

Updating the TV's Software

*NOTE

DO NOT turn off the TV's power until the update is complete. The TV will turn off and on automatically after completing the software update. Video and audio settings may be reset to their defaults after a software update.

• through the Internet: OR through a USB device

• through a USB device

• automatically

If the TV is connected to the Internet, you can have the TV's software update itself automatically while you are watching the TV. When the background update is completed, it is applied the next time the TV is turned on.

If you agree to the Smart Hub terms and conditions, Auto Update is set to On automatically. If you want this function disabled, use the Select button to turn it off.

• This function may take a longer time if another network function is running concurrently.
• This function requires an Internet connection.

Protecting the TV from Hacking and Malicious Code

Protect your TV from hacking attempts and malicious code.

Scanning the TV and connected storage for malicious code

If malicious code is found, the results of the scan will appear on the screen. This result window displays all malicious code found. You can quarantine (isolate) the code. Quarantining prevents it from executing.

1. Select all the malicious code to quarantine.
2. Select Isolate.

The selected malicious code is relocated to the Isolated List.

• The Isolated List displays all quarantined malicious codes.

Other Functions

Running the accessibility functions

Running Accessibility Shortcuts

• The Accessibility Shortcuts provide easy access to the accessibility functions. To display the Accessibility Shortcuts, press and hold the Volume button for 1 second or more. You can easily turn on or turn off the functions such as Voice Guide, Video Description, High Contrast, Enlarge, Grayscale, Color Inversion, Learn TV Remote, Learn Menu Screen, Caption, Multi-output Audio, etc.
  • On the standard remote control, press the CC/VD button.
  • Even if the Voice Guide is set to Off or muted, the voice guide for Accessibility Shortcuts is enabled.
  • The menus may not appear depending on the model or geographical area.

Enabling voice guides for the visually impaired

You can activate voice guides that describe the menu options aloud to aid the visually impaired. To activate this function, set Voice Guide to On. With Voice Guide on, the TV provides voice guides for channel change, volume adjust, information on current and upcoming programs, schedule viewing, other TV functions, and various content in the Internet, and in Search.

You can go to Voice Guide, and then press the Select button to turn the function on or off.

Showing captions

• Set Caption to On to watch programs with the captions displayed.
  • Captions are not displayed by programs that do not support captions.
  • The TV cannot control or modify DVD or Blu-ray subtitles. To control DVD or Blu-ray subtitles, use the sub-title feature of the DVD or Blu-ray player and the player's remote control.
• Selecting the caption language

• Default / CC1 ~ CC4 / Text1 ~ Text4
  • (Analog channels only) Operates in either analog TV channel mode or when a signal is supplied from an external device to the TV. (Depending on the broadcast signal, the analog caption function may or may not work with digital channels.)
• Default / Service1 ~ Service6 / CC1 ~ CC4 / Text1 ~ Text4
  • (Digital channels only) Works with digital channels. Service1 – Service6 may not be available in digital caption mode depending on the broadcast.
• Setting the digital caption related options

You can change the font color, background color, size settings, and position, etc.

• The foreground and background colors and opacity settings cannot be the same.
• The Position function is activated only for programs that support broadcast captions.

Listening to the TV through Bluetooth devices (for the hearing impaired)

You can turn on both the TV speaker and Bluetooth devices at the same time. When this function is active, you can set the volume of the Bluetooth devices higher than the volume of the TV speaker.

Configuring advanced system settings

TROUBLESHOOTING

Getting Support

Getting support through Remote Management

After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely, via the web. You can also turn Remote Management on and off.

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

• Diagnose your TV
• Adjust the TV settings for you
• Perform a factory reset on your TV
• Install recommended firmware updates

How does Remote Support Work?

You can easily have a Samsung Tech service your TV remotely:

1. Call the Samsung Contact Center and ask for remote support.
2. Open the menu on your TV and go to the Support section.
3. Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.
4. The agent will then access your TV.

Finding the contact information for service

You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's software version, information about Smart Hub, and other information you may need to get service support from a Samsung call agent or the Samsung website.

• You can also view information by scanning the QR code of your TV.
• You can also start this function by pressing and holding the button for 5 or more seconds. For standard remote control, press and hold the (Play) button for 5 or more seconds. Continue holding the button until the customer information pop-up window appears.

Requesting service

You can request service when you encounter a problem with the TV. Select the item matching the problem that you encountered, and then select Request Now or Schedule Appointment > Send. Your service request will be registered. The Samsung Contact Center will contact you to set up or confirm your service appointment.

Diagnosing TV operational issues

You can use the Picture Test to help diagnose video issues and the Sound Test to diagnose sound issues. You can also view signal strength information for over-the-air digital signals, test the Smart Hub Internet connection, and run the Smart Hub and TV factory reset functions.

• Start Picture Test
• Start Sound Test
• Signal Information
• Start Smart Hub Connection Test
• Reset Smart Hub
• Reset

There Is a Problem with the Picture

When the TV has trouble with the picture, these steps may help resolve the problem.

Testing the picture

Settings > Support > Self Diagnosis > Start Picture Test

Before you review the list of problems and solutions below, use Start Picture Test to determine if the problem is caused by the TV. Start Picture Test displays a high definition picture you can examine for flaws or faults.

• If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung's Call Center for assistance.
• If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.
• If the problem persists, check the signal strength or refer to the external device's user manual.

I Can't Hear the Sound Clearly

When the TV has difficulties with sound, these steps may help resolve the problem.

Testing the sound

Settings > Support > Self Diagnosis > Start Sound Test

If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength.

There Is a Problem with the Broadcast

When the TV has difficulties receiving broadcasts, these steps may help resolve the problem.

My Computer Won't Connect

When the TV has difficulties connecting to a PC, these steps may help resolve the problem

The TV Won't Connect to the Internet

When the TV has difficulties connecting to the Internet, these steps may help resolve the problem.

The Schedule Recording/Timeshift Function Isn't Working

When Timeshift or Schedule recording aren't working, these steps may help resolve the problem.

" This function is not available in the U.S.A. and Canada.

Anynet+ (HDMI-CEC) Isn't Working

When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem

I Have Trouble Launching/Using Apps

When apps aren't working, these steps may help resolve the problem.

My File Won't Play

When files aren't playing, this may help resolve the problem.

I Want to Reset the TV

Initialize the settings to factory defaults.

Reset	Path	Description
Reset Settings	Settings > Support > Self Diagnosis > Reset	Resets Picture, Sound, Broadcasting, and all other settings, except for the network settings, to the default settings.
Reset Smart Hub	Settings > Support > Self Diagnosis > Reset Smart Hub	Resets all Smart Hub settings to their factory defaults and deletes all information related to Samsung accounts, linked service accounts, Smart Hub service agreements, and Smart Hub applications.
Reset Picture	Settings > Picture > Expert Settings > Reset Picture	Resets current picture settings to the default settings.
Reset Sound	Settings > Sound > Expert Settings > Reset Sound	Resets current sound settings to the default settings.

Other Issues

Use these procedures to resolve other issues that may occur.

The problem	Try this!
The TV is hot.	Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, however, may feel hot to the touch after extended use. Children watching TV need constant adult supervision to prevent them from touching the TV. This heat, however, is not a defect and does not affect the TV's functionality
The picture won't display in full screen.	HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3) content. Black bars will appear at the top and bottom of the screen when you watch movies that have aspect ratios different from your TV. Adjust the picture size options on your external device or set the TV to full screen.
The "Mode Not Supported" message appears.	The output resolution of the attached device is not supported by the TV. Check the TV's supported resolutions and adjust the external device's output resolution accordingly.
The Captions item in the TV is grayed out.	When an external device is connected with an HDMI or Component cable, the Caption function is unavailable. Adjust the caption setting on the external device.
The TV smells of plastic.	This smell is normal and will dissipate over time.
Signal Information under Self Diagnosis isn't activated.	Verify that the current channel is a digital channel. Signal Information is only available for digital channels.
The TV is tilted to the side.	Remove the base stand from the TV and reassemble it.
The stand is wobbly or crooked.	Make sure the indicator arrows on the stand and stand holder are properly aligned.
The remote control and/or voice control does not work.	The TV ships with protective stickers covering some of the sensors. Make sure all of the stickers have been removed.
The Broadcasting function has been deactivated.	Broadcasting is only available when the Source is set to TV. Broadcasting cannot be accessed while you watch TV using a cable or satellite box. Broadcasting cannot be accessed while a recording is in progress or the Timeshift function is running.
PIP is not available.	PIP is available only when an external device is connected with an HDMI or Component cable. Note that the function is unavailable when the Smart Hub is active. " This function is not available in the U.S.A. and Canada.
The settings are lost after 5 minutes or every time the TV is turned off.	If Usage Mode is set to Retail Mode, the TV's audio and video settings are automatically reset every 5 minutes. Change Usage Mode to Home Mode.
A POP (TV's internal banner ad) appears on the screen.	Change Usage Mode to Home Mode.
The TV is making a popping noise.	The expansion and contraction of the TV's outer casing may cause a popping noise. This does not indicate a product malfunction. The TV is safe to use.
The TV is making a humming noise.	Your TV utilizes high-speed switching circuits and high levels of electrical current. Depending on the TV's brightness level, the TV may seem slightly noisier than a conventional TV. Your TV has undergone strict quality control procedures that meet our demanding performance and reliability requirements. Some noise coming from the TV is considered normal and is not an acceptable cause for an exchange or refund.
The software update over the Internet has failed.	Check the network connection status. If the TV is not connected to a network, connect it to a network. The upgrade stops if you already have the latest software version.

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