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27
Problem Possible causes Solutions
THE ICEMAKER IS
NOT PRODUCING
ICE OR ICE CUBES
ARE FREEZING
TOO SLOWLY
The freezer temperature is cold enough
to produce ice.
• Door left open.
• Wait 24 hours after hook-up for ice
production. See the CONTROL PANEL
FEATURES section.
•Check to see if something is holding the door
open.
AUTOMATIC
ICEMAKER DOES
NOT WORK
• Icemaker power switch on OFF (O)
position.
• Water supply turned off or not
connected.
• Freezer compartment too warm.
• Piled up the cubes in the storage bin
cause the icemaker to shut off.
•Move the switch to the ON (I) position.
•See the CONNECTING THE WATER LINE
section.
•Wait 24 hours for the freezer to reach its ideal
temperature.
•Level cubes by hand or shake the bin
ocasionally.
NOT DISPENSING
ICE
• All the doors are not closed completely.
The dispenser display is locked.
• Ice is not selected on the dispenser.
The ice dispenser is not used often.
• Ice bin is not installed correctly.
• New installation.
• Ice cubes are stuck in the delivery
chute.
•The ice dispenser is stalling while
dispensing “crushed” ice.
• Icemaker power switch in the OFF (O)
position.
• Water supply turned off or not
connected.
• Ice will not dispense if any of the refrigerator
doors are left open.
• Press and hold the Lock button for 3
seconds to unlock the control panel and
dispenser.
The dispenser can be set for ice or water.
Make certain that the control panel is set for
the proper operation. Press the dispenser
button on the control panel to cycle through
the ice and water options.
• Check the ice bin for ice cubes clumping/
sticking together. If they are, break up the ice
cubes allow for proper operation.
• Be sure to install the ice bin rmly into
position.
• Wait 24 hours after ice maker installation for
ice production to begin. Wait 72 hours for full
ice production.
• Use a plastic utensil to clear the delivery
chute.
•Change the ice button from “crushed” to
cubed”. If cubed ice dispenses correctly,
depress the button for“crushed” ice and
begin dispensing again.
• Move the switch to the ON (I) position.
• See the CONNECTING THE WATER LINE
section.
NOT DISPENSING
WATER
The dispenser display is locked.
• New installation.
•Refrigerator or freezer doors are not
closed properly.
• Water supply turned off or not
connected.
The water pressure is less than 40 PSI.
• Home lter or reverse osmosis system
is used.
The dispenser is not set for water
dispensing.
• Press and hold the Lock button for 3
seconds to unlock the control panel and
dispenser.
• Flush and ll the water system.
• Water will not dispense if any of the
refrigerator doors are left open.
• See the CONNECTING THE WATER LINE
section.
The water pressure to the home affects the
ow from the dispenser.
This can decrease water pressure. It is
recommended not to connect the supply line
to a reverse osmosis system for optimal
operation.
The dispenser can be set for ice or water.
Make certain that the control panel is set for
the proper operation. Press the dispenser
button on the control panel to cycle through
the ice and water options.
TROUBLESHOOTING GUIDE
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