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26
Problem Possible causes Solutions
TEMPERATURE IS
TOO WARM OR
THERE IS
INTERIOR
MOISTURE
BUILDUP
• The doors are opened often.
• The control is not set correctly for the
surrounding conditions.
• A large amount of food has just been
added to the refrigerator or freezer.
• The food is not packaged correctly.
•The doors are not closing completely.
• The weather is humid.
• A self-defrost cycle was completed.
• The air vents are blocked. Cold air
circulates from the freezer to the fresh
food section and back again through air
vents in the wall dividing the two
sections.
• When the door is opened, warm humid air
is allowed into the refrigerator. The more the
door is opened, the faster the humidity builds
up, and the more warm air the refrigerator
must cool. In order to keep the refrigerator
cool, try to get everything you need out of the
refrigerator at once, keep food organized so it
is easy to find and close the door as soon as
the food is removed.
• Refer to the CONTROL PANEL FEATURES
section. Wait 24 hours for temperatures to
stabilize or even out. If the temperature is too
cold or too warm, move the dial one number
at a time.
• Adding food warms the refrigerator. It can
take a few hours for the refrigerator to return
to normal temperature.
• Wrap food tightly and wipe off damp
containers prior to storing in the refrigerator
to avoid moisture accumulation. If necessary,
repackage food according to the guidelines in
the FOOD STORAGE GUIDE section.
•See “Doors will not close completely”.
• In humid weather, air carries moisture into
refrigerator when doors are opened.
• It is normal for droplets to form on the back
wall after the refrigerator self-defrosts.
• Locate air vents by using your hand to sense
airow and move all packages that block
vents and restrict airow. Refer to ENSURING
PROPER AIR CIRCULATION section for the
location of air vents.
CUBES
PRODUCED BY
ICEMAKER ARE
TOO SMALL
• Water shutoff valve connecting
refrigerator to water line may be
clogged.
• Call a plumber to clear the valve.
ICE HAS BAD
TASTE OR ODOR
• The icemaker was recently installed.
• The ice has been stored for too long.
• The food has not been wrapped tightly
in either compartment.
• The water supply contains minerals
such as sulfur.
• The interior of refrigerator needs
cleaning.
• Ice storage bin needs cleaning.
• Discard rst few batches of ice to avoid
discolored or off-avored ice.
• Throw away old ice and make new supply.
• Rewrap foods since odors may migrate to
the ice if food is not wrapped properly.
• A new lter may need to be installed to
eliminate taste and odor problems.
• See CARE AND CLEANING section.
• Empty and wash bin. Discard old cubes.
THERE IS WATER
IN THE DEFROST
DRAIN PAN
• The refrigerator is defrosting.
• It is more humid than normal.
• The water will evaporate. It is normal for water
to drip into the defrost pan.
• Expect that the water in the defrost pan will
take longer to evaporate. This is normal when
it is hot or humid.
THE
REFRIGERATOR
SEEMS TO MAKE
TOO MUCH NOISE
• The sounds may be normal for your
refrigerator.
• Refer to the UNDERSTANDING SOUNDS
YOU MAY HEAR section.
FROST OR ICE
CRYSTALS ON
FROZEN FOOD
• The door is not closing properly.
• The door is opened often.
• See “Doors will not close completely” above.
• When the door is opened, warm, humid air is
allowed in the freezer resulting in frost.
TROUBLESHOOTING GUIDE
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