2
Table of Contents
Basics
4 Read me first
6 Device overheating situations and
solutions
9 Device layout and functions
13 Battery
15 SIM or USIM card (nano-SIM card)
17 Memory card (microSD card)
20 Turning the device on and off
21 Initial setup
23 Samsung account
25 Transferring data from your previous
device
29 Understanding the screen
41 Notification panel
43 Entering text
Apps and features
45 Installing or uninstalling apps
47 Bixby
54 Contacts
58 Messages
60 Internet
62 Email
63 Camera
74 Gallery
80 Multi window
85 Samsung Members
86 Samsung Notes
87 Calendar
89 Samsung Flow
90 My Files
91 Clock
93 Calculator
94 SmartThings
98 Sharing content
99 Kids Mode
100 Google apps
Table of Contents
3
Appendix
134 Troubleshooting
140 Removing the battery
Health and Safety
Settings
102 Introduction
102 Connections
103 Wi-Fi
105 Bluetooth
107 Mobile Hotspot and Tethering
108 More connection settings
110 Sounds and vibration
111 Dolby Atmos (surround sound)
112 Notifications
112 Display
113 Blue light filter
114 Screensaver
114 Wallpaper
115 Advanced features
116 Device maintenance
119 Apps
119 Lock screen
120 Smart Lock
120 Security
122 Secure Folder
127 Cloud and accounts
128 Users
129 Google
130 Accessibility
131 General management
132 Software update
133 User manual
133 About tablet
4
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customize the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
Basics
5
•
Modifying the device’s operating system or installing software from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
•
Depending on the region, you can view the regulatory information on the device.
To view the information, launch the
Settings
app and tap
About tablet
→
Regulatoryinformation
.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Basics
6
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
•
When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
•
During the initial setup after purchase or when restoring data
•
When downloading large files
Basics
7
•
When using apps that require more power or using apps for extended periods
–
When playing high-quality games for extended periods
–
When recording videos for extended periods
–
When streaming videos while using the maximum brightness setting
–
When connecting to a TV
•
While multitasking (or, when running many apps in the background)
–
When using Multi window
–
When updating or installing apps while recording videos
–
When downloading large files during a video call
–
When recording videos while using a navigation app
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
•
When you are roaming
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when
not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
Basics
8
Device limitations when the device overheats
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
•
If the device becomes hotter than usual, a device overheating message will appear. To
lower the device’s temperature, the screen brightness and the performance speed will be
limited and battery charging will stop. Running apps will be closed and you will only be
able to make emergency calls until the device cools down.
•
If the device overheats or feels hot for a prolonged period, a power off message will
appear. Turn off the device, and wait until it cools down.
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating
mat.
•
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
•
Never use a damaged charger or battery.
Basics
9
Device layout and functions
Package contents
Refer to the quick start guide for package contents.
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
Basics
10
Device layout
Power key
Volume key
SIM card / Memory
card tray
Touchscreen
Microphone
Earphone jack
Front camera
Multipurpose jack
GPS antenna
Speaker
Main antenna
Rear camera
Basics
11
When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not cover the proximity/light sensor area with screen accessories, such as a
screen protector or stickers. Doing so may cause the sensor to malfunction.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
Basics
12
Hard keys
Power key
Volume key
Key Function
Power
•
Press and hold to turn the device on or off.
•
Press to turn on or lock the screen.
Volume
•
Press to adjust the device volume.
Soft buttons
Back button
Home button
Recents button
Show and hide
button
When you turn on the device, the soft buttons will appear at the bottom of the screen. The
soft buttons are set to the Recents button, Home button, and Back button by default. Refer to
Navigation bar (soft buttons) for more information.
Basics
13
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
1
Connect the USB cable to the USB power adapter.
2
Plug the USB cable into the device’s multipurpose jack.
3
Plug the USB power adapter into an electric socket.
4
After fully charging, disconnect the charger from the device. Then, unplug the charger
from the electric socket.
Basics
14
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimize the device using the device maintenance feature.
•
When you are not using the device, turn off the screen by pressing the Power key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate the Wi-Fi feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
Basics
15
SIM or USIM card (nano-SIM card)
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
Some LTE services may not be available depending on the service provider. For more
information about service availability, contact your service provider.
Basics
16
1
Insert the ejection pin into the hole on the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2
Pull out the tray gently from the tray slot.
3
Place the SIM or USIM card on the tray 1 with the gold-coloured contacts facing
downwards.
Tray 2
Tray 1
4
Gently press the SIM or USIM card into the tray to secure it.
If the card is not fixed firmly into the tray, the SIM card may fall out of the tray.
5
Insert the tray back into the tray slot.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Correct card installation
microSD card
Nano-SIM card
Use only a nano-SIM card.
Basics
17
Removing the SIM or USIM card
1
Insert the ejection pin into the hole on the tray to loosen the tray.
2
Pull out the tray gently from the tray slot.
3
Remove the SIM or USIM card.
4
Insert the tray back into the tray slot.
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognize the card. To use the memory card, you must format it.
If your device cannot format or recognize the memory card, contact the memory
card manufacturer or a Samsung Service Centre.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
→
SD card
folder.
Basics
18
1
Insert the ejection pin into the hole on the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2
Pull the tray gently from the tray slot.
When you remove the tray from the device, the mobile data connection will be
disabled.
Basics
19
3
Place a memory card on the tray 2 with the gold-coloured contacts facing downwards.
Tray 2Tray 1
4
Gently press the memory card into the tray to secure it.
If the card is not fixed firmly into the tray, the memory card may fall out of the tray.
5
Insert the tray back into the tray slot.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the
Settings
app and tap
Device maintenance
→
Storage
→
→
Storage settings
→
SD card
→
UNMOUNT
.
1
Insert the ejection pin into the hole on the tray to loosen the tray.
2
Pull the tray gently from the tray slot.
3
Remove the memory card.
4
Insert the tray back into the tray slot.
Basics
20
Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from
the misuse of external storage devices.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
Launch the
Settings
app and tap
Device maintenance
→
Storage
→
→
Storage settings
→
SD card
→
Format
.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the on-
screen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
Power off
.
Follow all posted warnings and directions from authorized personnel in areas where
the use of wireless devices is restricted, such as airplanes and hospitals.
Restarting the device
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Power key
Volume Down key
Basics
21
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the on-
screen instructions to set up your device.
The initial setup procedures may vary depending on the device’s software and your
region.
1
Turn on the device.
2
Select your preferred device language and select .
Select a language.
3
Select a Wi-Fi network and connect to it.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
4
Follow the on-screen instructions to complete the initial setup.
5
Set a screen lock method to protect your device. You can protect your personal
information by preventing others from accessing your device. To set the screen lock
method later, tap
No, thank you
.
Basics
23
Samsung account
Introduction
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can keep your data up to date and secure across
your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see
tips and tricks from Samsung Members, and more.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, launch the
Settings
app
and tap
Cloud and accounts
→
Accounts
→
Samsung account
→
→
Help
.
Registering your Samsung account
Registering a new Samsung account
If you do not have a Samsung account, you should create one.
1
Launch the
Settings
app and tap
Cloud and accounts
→
Accounts
→
Add account
.
2
Tap
Samsung account
→
CREATE ACCOUNT
.
3
Follow the on-screen instructions to complete the creation of your account.
Basics
24
Registering an existing Samsung account
If you already have a Samsung account, register it to the device.
1
Launch the
Settings
app and tap
Cloud and accounts
→
Accounts
→
Add account
.
2
Tap
Samsung account
→
SIGN IN
.
3
Enter your email address and password, and then tap
SIGN IN
.
If you forget your account information, tap
Find ID
or
Reset password
. You can find your
account information when you enter the required information.
4
Read and agree to the terms and conditions and tap
AGREE
.
5
Tap
DONE
to finish registering your Samsung account.
Removing your Samsung account
When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.
1
Launch the
Settings
app and tap
Cloud and accounts
→
Accounts
.
2
Tap
Samsung account
→
→
Remove account
.
3
Tap
REMOVE
, enter your Samsung account password, and then tap
CONFIRM
.
Basics
25
Transferring data from your previous device
You can restore your data, such as images, contacts, messages, and apps from Samsung
Cloud. You can also copy them from your previous device via Smart Switch.
•
This feature may not be supported on some devices or computers.
•
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
Smart Switch
Transfer data between mobile devices via Smart Switch. To use Smart Switch, launch the
Settings
app and tap
Cloud and accounts
→
Smart Switch
. If you do not have the app,
download it from
Galaxy Apps
or
Play Store
.
Transferring data from a mobile device
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
Basics
26
1
On the previous device, launch Smart Switch.
If you do not have the app, download it from
Galaxy Apps
or
Play Store
.
2
On your device, launch the
Settings
app and tap
Cloud and accounts
→
Smart Switch
.
3
Place the devices near each other.
4
On the previous device, tap
WIRELESS
→
SEND
.
5
Follow the on-screen instructions to transfer data from your previous device.
Transferring data using external storage
Transfer data using external storage, such as a microSD card.
1
Transfer data from your previous device to external storage.
2
Insert or connect the external storage device to your device.
3
On your device, launch the
Settings
app and tap
Cloud and accounts
→
Smart Switch
→
EXTERNAL STORAGE
→
RESTORE
.
4
Follow the on-screen instructions to transfer data from external storage.
Basics
27
Transferring backup data from a computer
Transfer data between your device and a computer. You must download the Smart Switch
computer version app from www.samsung.com/smartswitch. Back up data from your
previous device to a computer and import the data to your device.
1
On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2
On the computer, launch Smart Switch.
If your previous device is an iOS device, back up data to a computer using a program
provided by the device’s manufacturer. Then, skip to the fifth step.
3
Connect your previous device to the computer using the device’s USB cable.
4
On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5
Connect your device to the computer using the USB cable.
6
On the computer, follow the on-screen instructions to transfer data to your device.
Viewing imported data
You can view the imported data on the same app from your previous device.
If your new device does not have the same apps to view or play the imported data, the data
will be saved to a similar app. For example, if you import memos and your device does not
have the Memo app, you can view the memos in the
Samsung Notes
app.
Basics
28
Samsung Cloud
Back up data from your previous device to Samsung Cloud and restore the data to your new
device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer
to Samsung account for more information.
Backing up data
1
On your previous device, sign in to your Samsung account.
2
Launch the
Settings
app, select the backup option, and back up your data.
•
If your device supports Samsung Cloud, launch the
Settings
app, tap
Cloudandaccounts
→
Samsung Cloud
, select your device under
BACKUPANDRESTORE
, tap
Back up
, and then back up your data.
•
The data backup method may vary depending on your model.
•
Some data will not be backed up. To check which data will be backed up, launch
the
Settings
app, tap
Cloud and accounts
→
Samsung Cloud
, select your device
under
BACKUP AND RESTORE
, and then tap
Back up
.
Restoring data
1
On your new device, launch the
Settings
app and tap
Cloud and accounts
→
SamsungCloud
.
2
Select your previous device under
BACKUP AND RESTORE
and tap
Restore data
.
3
Tick the data types you want to restore and tap
RESTORE
.
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29
Syncing data
You can sync data saved in your device with Samsung Cloud and access it from other devices.
1
On your new device, launch the
Settings
app and tap
Cloud and accounts
→
SamsungCloud
.
2
Tap
→
Settings
→
Sync settings
.
3
Tap the switches next to the items you want to sync with.
Checking data
You can check the saved items and used memory of your Samsung Cloud. Launch the
Settings
app and tap
Cloud and accounts
→
Samsung Cloud
.
•
You can immediately check your used memory and saved items, such as,
GALLERY
,
SAMSUNG NOTES
, and
SAMSUNG CLOUD DRIVE
. Tap each card and enter the next
page. You can change the settings or check the saved data.
•
You can check the backup data in your Samsung account by using the
BACKUPANDRESTORE
option. Select your device and tap
Restore data
.
Understanding the screen
Controlling the touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
The device may not recognize touch inputs close to the edges of the screen, which
are outside of the touch input area.
•
It is recommended to use fingers when you use the touchscreen.
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30
Tapping
Tap the screen.
Tapping and holding
Tap and hold the screen for approximately
2 seconds.
Dragging
Tap and hold an item and drag it to the
target position.
Double-tapping
Double-tap the screen.
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31
Swiping
Swipe upwards, downwards, to the left, or
to the right.
Spreading and pinching
Spread two fingers apart or pinch on the
screen.
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32
Navigation bar (soft buttons)
When you turn on the device, the soft buttons will appear on the navigation bar at the
bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back
button by default. The functions of the buttons can change according to the app currently
being used or usage environment.
Back button
Home button
Recents button
Show and hide
button
Button Function
Show and hide
•
Double-tap to pin or hide the navigation bar.
Recents
•
Tap to open the list of recent apps.
Home
•
Tap to return to the Home screen.
•
Tap and hold to launch the
Google Assistant
app.
Back
•
Tap to return to the previous screen.
Displaying or hiding the navigation bar
Using the Show and hide button at the left side of the navigation bar, you can set the
navigation bar to be hidden or pinned on the screen when you use apps or features. The
navigation bar is pinned by default.
If you want to view files or use apps in full screen, double-tap the Show and hide button to
hide the navigation bar.
To show the navigation bar again, drag upwards from the bottom of the screen.
•
On certain screens, such as the Home screen, the navigation bar will always be
displayed and the Show and hide button will not appear.
•
Even after you pin the navigation bar, it can be hidden while using some apps or
features, such as a video player.
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33
Setting the navigation bar
Launch the
Settings
app, tap
Display
→
Navigation bar
, and then select an option.
•
Show and hide button
: Add a button to hide or pin the navigation bar. You can set
whether or not to display the button for each app.
•
BACKGROUND COLOUR
: Change the navigation bar’s background colour.
•
Button layout
: Change the order of the buttons on the navigation bar.
Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
A widget
Navigation bar (soft buttons)
Favourite apps
A folder
Screen indicators
Bixby Home indicator. View
your customized content.
An app
Basics
34
Switching between Home and Apps screens
On the Home screen, swipe upwards or downwards to open the Apps screen.
To return to the Home screen, swipe upwards or downwards on the Apps screen.
Alternatively, tap the Home button or the Back button.
Home screen Apps screen
If you add the Apps button on the Home screen, you can open the Apps screen by tapping
the button. On the Home screen, tap and hold an empty area and tap
Home screen settings
→
Apps button
→
Show Apps button
→
APPLY
. The Apps button will be added at the
bottom of the Home screen.
Apps button
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then drag it to the top or bottom of the screen. A shortcut to the app will be added on
the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
Basics
35
Creating folders
Create folders and gather similar apps to quickly access and launch apps.
1
On the Home screen or the Apps screen, tap and hold an app, and then drag it over
another app.
2
Drop the app when a folder frame appears around the apps.
A new folder containing the selected apps will be created. Tap
Enter folder name
and
enter a folder name.
•
Adding more apps
Tap
ADD APPS
on the folder. Tick the apps to add and tap
ADD
. You can also add an app
by dragging it to the folder.
•
Moving apps from a folder
Tap and hold an app to drag it to a new location.
•
Deleting a folder
Tap and hold a folder, and then tap
Delete folder
. Only the folder will be deleted. The
folder’s apps will be relocated to the Apps screen.
Basics
36
Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.
•
Adding panels: Swipe to the left, and then tap .
•
Moving panels: Tap and hold a panel preview, and then drag it to a new location.
•
Deleting panels: Tap on the panel.
•
Wallpapers
: Change the wallpaper settings for the Home screen and the locked screen.
•
Widgets
: Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.
•
Home screen settings
: Change the Home screen settings.
Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on
the Home screen. On the Home screen, tap and hold an empty area, and then tap
Homescreensettings
→
Home screen layout
→
Home screen only
→
APPLY
.
You can now access all your apps by swiping to the left on the Home screen.
Basics
37
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
Icon Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
/
LTE network connected
Wi-Fi connected
Bluetooth feature activated
Location services being used
New text or multimedia message
Alarm activated
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
Basics
38
Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Power key or double-tap anywhere on the screen to turn on the
screen.
Locked screen
Basics
39
Changing the screen lock method
To change the screen lock method, launch the
Settings
app, tap
Lock screen
→
Screenlocktype
, and then select a method.
When you set a pattern, PIN, password, or your biometric data for the screen lock method,
you can protect your personal information by preventing others from accessing your device.
After setting the screen lock method, the device will require an unlock code whenever
unlocking it.
•
Swipe
: Swipe in any direction on the screen to unlock it.
•
Pattern
: Draw a pattern with four or more dots to unlock the screen.
•
PIN
: Enter a PIN with at least four numbers to unlock the screen.
•
Password
: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
•
None
: Do not set a screen lock method.
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Launch the
Settings
app, tap
Lock screen
→
Secure lock settings
, unlock the screen using the preset
screen lock method, and then tap the
Auto factory reset
switch to activate it.
Basics
40
Screen capture
Capture a screenshot while using the device and write on, draw on, crop, or share the
captured screen. You can capture the current screen and scrollable area.
Capturing a screenshot
Use the following methods to capture a screenshot. Captured screenshots will be saved in
Gallery
.
•
Key capture: Press and hold the Volume Down key and the Power key simultaneously.
•
Swipe capture: Swipe your hand to the left or right across the screen.
•
It is not possible to capture a screenshot while using some apps and features.
•
If capturing a screenshot by swiping is not activated, launch the
Settings
app, tap
Advanced features
, and then tap the
Palm swipe to capture
switch to activate it.
After capturing a screenshot, use the following options on the toolbar at the bottom of the
screen:
•
Bixby Vision
: Recognize content using Bixby Vision and search for relevant information.
•
Scroll capture
: Capture the current content and the hidden content on an elongated
page, such as a webpage. When you tap
Scroll capture
, the screen will automatically
scroll down and more content will be captured.
•
Draw
: Write or draw on the screenshot.
•
Crop
: Crop a portion from the screenshot. The cropped area will be saved in
Gallery
.
•
Share
: Share the screenshot with others.
If the options are not visible on the captured screen, launch the
Settings
app, tap
Advanced features
, and then tap the
Smart capture
switch to activate it.
Basics
41
Notification panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can open the notification panel, even on the locked screen.
You can use the following functions on the notification panel.
View the notification details
and perform various actions.
Clear all notifications.
Launch Settings.
Access the notification
settings.
Quick setting buttons
Basics
42
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap
→
Button order
, tap and hold a button, and then drag it to
another location.
Basics
43
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send messages, create notes, and
more.
•
When the keyboard is opened for the first time, the keyboard setup screen will
appear. Set the input language, keyboard type, and keyboard settings and then tap
START
.
•
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Break to the next line.
Delete a preceding character.
Enter symbols.
Enter uppercase. For all caps,
tap it twice.
Additional keyboard
functions
Move the cursor.
Enter a space.
View more keyboard
functions.
Changing the input language
Tap
→
Languages and types
→
MANAGE INPUT LANGUAGES
, and then select the
languages to use. When you select two or more languages, you can switch between the input
languages by swiping to the left or right on the space key.
Changing the keyboard
Tap
to change the keyboard.
To change the keyboard type, tap
→
Languages and types
, select a language, and then
select the keyboard type you want.
If the keyboard button ( ) does not appear on the navigation bar, launch the
Settings
app, tap
General management
→
Language and input
, and then tap the
Show Keyboard button
switch to activate it.
Basics
44
Additional keyboard functions
•
: Predict words based on your input and show word suggestions. To return to the
keyboard functions list, tap .
•
: Enter emoticons.
•
: Enter stickers.
•
: Attach animated GIFs.
•
: Enter text by voice.
•
: Change the keyboard settings.
•
→
: Switch to handwriting mode.
View information about
editing handwriting.
Switch to the standard
keyboard.
•
→
: Add an item from the clipboard.
•
→
: Switch to the floating or split keyboard. You can move the keyboard to
another location by dragging the tab.
Copying and pasting
1
Tap and hold over text.
2
Drag or to select the desired text, or tap
Select all
to select all text.
3
Tap
Copy
or
Cut
.
The selected text is copied to the clipboard.
4
Tap and hold where the text is to be inserted and tap
Paste
.
To paste text that you have previously copied, tap
Clipboard
and select the text.
45
Apps and features
Installing or uninstalling apps
Galaxy Apps
Purchase and download apps. You can download apps that are specialized for Samsung
Galaxy devices.
Open the
Samsung
folder and launch the
Galaxy Apps
app.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap the search field to search for a keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
Settings
→
Auto update apps
, and
then select an option.
Play Store
Purchase and download apps.
Launch the
Play Store
app.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap
INSTALL
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
Settings
→
Auto-update apps
, and
then select an option.
Apps and features
46
Managing apps
Uninstalling or disabling apps
Tap and hold an app and select an option.
•
Disable
: Disable selected default apps that cannot be uninstalled from the device.
•
Uninstall
: Uninstall downloaded apps.
Enabling apps
Launch the
Settings
app, tap
Apps
→
→
Disabled
, select an app, and then tap
ENABLE
.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap
ALLOW
on the pop-up window to grant permissions to
the app.
To view your app permission settings, launch the
Settings
app and tap
Apps
. Select an app
and tap
Permissions
. You can view the app’s permissions list and change its permissions.
To view or change app permission settings by permission category, launch the
Settings
app
and tap
Apps
→
→
App permissions
. Select an item and tap the switches next to apps to
grant permissions.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
Apps and features
47
Bixby
Introduction
Bixby is a new interface that can communicate with you and provides services that help you
use your tablet more conveniently.
•
Bixby Home: You can view recommended services and information that Bixby provides
by analyzing your usage patterns and your routine.
•
Reminder
: You can create reminders to schedule to-do items or to view content later.
•
To use the Bixby feature, your device must be connected to a Wi-Fi or mobile
network.
•
To use the Bixby feature, you must register and sign in to your Samsung account.
Starting Bixby
When you launch Bixby for the first time, the Bixby intro page will appear. You must register
and sign in to your Samsung account according to the on-screen instructions and agree to
the terms and conditions.
1
Swipe to the right on the Home screen.
2
Check the Bixby intro page and tap
START
.
3
Tap
SIGN IN
and follow the on-screen instructions to sign in to your Samsung account.
If you are already signed in, this step will not appear.
4
Tap
DONE
to finish registering your Samsung account.
5
Read and agree to the terms and conditions and tap
NEXT
.
The Bixby Home screen will appear.
Apps and features
48
Bixby Home
On the Bixby Home screen, you can view recommended services and information that Bixby
provides by analyzing your usage patterns and your routine.
Opening Bixby Home
1
Swipe to the right on the Home screen.
The Bixby Home screen will appear.
2
Swipe upwards or downwards to view recommended content.
Upcoming reminder
Access additional options.
Recommended content
3
To close Bixby Home, swipe to the left on the screen.
Apps and features
49
Using recommended content on Bixby Home
When you open Bixby Home, you can view the content that is frequently updated as Bixby
cards. Swipe upwards or downwards to view the Bixby cards.
For example, on the way to the office in the morning, you can view your day’s schedule and
play your favourite music on the Bixby Home screen.
The content and order of the cards update automatically at a specified interval. To
manually update cards, swipe downwards on the screen.
Editing Bixby cards list
•
To pin a card to the top of the Bixby Home screen, tap
→
Pin to top
. To unpin a card, tap
→
Unpin
.
•
To hide a card from the list, tap
→
Hide for now
.
•
To stop displaying a card on the list, tap
→
Don’t show again
.
Selecting apps to show as Bixby cards
Add or delete apps to show as cards on the Bixby Home screen.
On the Bixby Home screen, tap
→
Settings
→
Cards
and tap the switches next to items to
add or delete them.
If an app is not installed on the device, you must install it to use it. On the Bixby Home
screen, tap
→
Settings
→
Cards
and then download an app.
Apps and features
50
Reminder
Create reminders to schedule to-do items or to view content later. You will receive
notifications at the preset time or location for each reminder.
•
To receive more accurate notifications, connect to a Wi-Fi or mobile network.
•
To fully use this feature, you must register and sign in to your Samsung account.
•
To use location reminders, the GPS feature must be activated.
Starting Reminder
You can start Reminder from Bixby Home.
1
Swipe to the right on the Home screen.
The Bixby Home screen will appear.
2
Tap
GET STARTED
on the
UPCOMING REMINDERS
card.
The Reminder intro page will appear.
Add the app icon
to the Home
screen.
3
Tap
START
.
If the
Add Reminder on Home screen
option is ticked, you can launch the
Reminder
app ( ) from the Home screen.
Apps and features
51
Creating reminders
Create reminders using various methods. Reminder will alert you if you create a reminder
with a specified time or location setting. You can also save various content, such as a single
memo or webpage address, and view it later.
For example, create a reminder to alert you to ‘Water the flowers when I get home’.
1
Launch the
Reminder
app.
2
Tap
Write a reminder
and enter ‘Water the flowers’.
3
Tap
Set conditions
→
Pick a place
and set the location to home.
4
Tap
WHEN I ARRIVE AT
→
DONE
.
5
Tap
SAVE
to save the reminder.
When you arrive at home, the ‘Water the flowers’ notification will appear.
Apps and features
52
Checking reminder notifications
At the preset time or location, a notification pop-up window will appear. Tap
COMPLETE
or
SNOOZE
.
Viewing the reminders list
Launch the
Reminder
app to view your reminders list. To view reminder details, select a
reminder.
Setting reminder details
Add or edit reminder details, such as frequency, date and time, or location.
1
Select a reminder to edit and tap
EDIT
. Alternatively, swipe right on a reminder and tap
Edit
.
2
Edit the conditions and tap
SAVE
.
Reminder conditions
Add an image.
Reminder information
Checklist
Repeat interval
Apps and features
53
Completing reminders
Mark reminders that you do not need to be reminded of as complete.
On the reminders list, select a reminder and tap
COMPLETE
. Alternatively, swipe to the left on
a reminder.
Restoring reminders
Restore reminders that have been completed.
1
On the reminders list, tap
→
Completed
→
EDIT
.
2
Tick items to restore and tap
RESTORE
.
Reminders will be added to the reminders list and you will be reminded at the preset
times.
Deleting reminders
To delete a reminder, swipe right on a reminder and tap
Delete
. To delete multiple reminders,
tap and hold a reminder, tick reminders to delete, and then tap
DELETE
.
Customizing Bixby settings
On the Bixby Home screen, tap
→
Settings
.
•
Samsung account
: View your Samsung account information.
•
Cards
: Select apps to show as cards on the Bixby Home screen.
•
Notifications
: Set to receive notifications about Bixby Home cards, marketing
information, and more.
•
Privacy
: Set to use Bixby’s interactive and customized services to enhance your
experience. You can also delete Bixby interaction data.
•
About Bixby
: View the Bixby version and legal information.
Apps and features
54
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
1
Launch the
Contacts
app, tap , and then select a storage location.
2
Enter contact information.
Select a storage location.
Add an image.
Open more information fields.
Enter contact information.
Depending on the selected storage location, the types of information you can save
may vary.
3
Tap
SAVE
.
Apps and features
55
Importing contacts
Add contacts by importing them from other storages to your device.
1
Launch the
Contacts
app and tap
→
Manage contacts
→
Import/Export contacts
→
IMPORT
.
2
Select a storage location to import contacts from.
3
Tick VCF files or contacts to import and tap
DONE
.
4
Select a storage location to save contacts to and tap
IMPORT
.
Syncing contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts, such as your
Samsung account.
1
Launch the
Settings
app, tap
Cloud and accounts
→
Accounts
and select the account to
sync with.
2
Tap
Sync account
and tap the
Sync Contacts
switch to activate it.
For the Samsung account, tap
→
Sync settings
and tap the
Contacts
switch to
activateit.
Apps and features
56
Searching for contacts
Launch the
Contacts
app.
Use one of the following search methods:
•
Scroll up or down the contacts list.
•
Drag a finger along the index at the left side of the contacts list to scroll through it
quickly.
•
Tap the search field at the top of the contacts list and enter search criteria.
Tap the contact. Then take one of the following actions:
•
: Add to favourite contacts.
•
: Compose a message.
•
: Compose an email.
Sharing contacts
You can share contacts with others by using various sharing options.
1
Launch the
Contacts
app and tap
→
Share
.
2
Select contacts and tap
SHARE
.
3
Select a sharing method.
Apps and features
57
Saving and sharing profile
Save and share your profile information, such as your photo and status message, with others
using the profile sharing feature.
•
The profile sharing feature may not be available depending on the region or
service provider.
•
The profile sharing feature is only available for contacts who have activated the
profile sharing feature on their device.
1
Launch the
Contacts
app and select your profile.
2
Tap
EDIT
, edit your profile, and tap
SAVE
.
3
Tap
→
Profile sharing
, and then tap the switch to activate it.
To use the profile sharing feature, your phone number must be verified. You can view
your contacts’ updated profile information in
Contacts
.
To change the scope of contacts to share your profile with, tap
Share with
, select an item
to share, and then select an option.
Merging duplicate contacts
When you import contacts from other storages, or sync contacts with other accounts, your
contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline
your contacts list.
1
Launch the
Contacts
app and tap
→
Manage contacts
→
Merge contacts
.
2
Tick contacts and tap
MERGE
.
Deleting contacts
1
Launch the
Contacts
app and tap
→
Delete
.
2
Select contacts and tap
DELETE
.
To delete contacts one by one, open the contacts list and tap a contact. Then tap
→
Delete
.
Apps and features
58
Messages
Introduction
Send and view messages by conversation.
Sending messages
You may incur additional charges for sending messages when you are roaming.
1
Launch the
Messages
app and tap .
2
Add recipients and tap
START
.
3
Enter a message.
Enter a message.
Attach files.
Recipient
Access additional options.
Search.
Enter stickers.
Send the message.
4
Tap to send the message.
Apps and features
59
Viewing messages
Messages are grouped into message threads by contact.
You may incur additional charges for receiving messages when you are roaming.
1
Launch the
Messages
app and tap
CONVERSATIONS
.
2
On the messages list, select a contact.
3
View your conversation.
To reply to the message, tap
Enter message
, enter a message, and then tap .
Blocking unwanted messages
Block messages from specific numbers added to your block list.
1
Launch the
Messages
app and tap
→
Settings
→
Block numbers and messages
→
Block numbers
.
2
Tap
INBOX
and select a contact. Or, tap
CONTACTS
, select contacts, and then tap
DONE
.
To manually enter a number, tap
Enter number
, enter a phone number, and then tap .
Setting the message notification
You can change notification sound, display options, and more.
1
Launch the
Messages
app, tap
→
Settings
→
Notifications
, and then tap the switch to
activate it.
2
Change the notification settings.
Setting a message reminder
You can set an alert at an interval to let you know that you have unchecked
notifications. If this feature is not activated, launch the
Settings
app, tap
Accessibility
→
Notificationreminder
, and then tap the switch to activate it. Then, tap the
Messages
switch
to activate it.
Apps and features
60
Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
Browsing webpages
1
Open the
Samsung
folder and launch the
Internet
app.
2
Tap the address field.
3
Enter the web address or a keyword, and then tap
Go
.
To view the toolbars, drag your finger downwards slightly on the screen.
Bookmark the current
webpage.
Quick menu
Move between pages.
Access additional options.
Refresh the current webpage.
View your bookmarks, saved
webpages, and recent
browsing history.
Open the homepage.
Close the tab.
Open a new tab.
Apps and features
61
Using secret mode
In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can
lock secret mode using a password.
Activating secret mode
Tap
→
Turn on Secret mode
. If you are using this feature for the first time, set whether to
use a password for secret mode.
In secret mode, you cannot use some features, such as screen capture.
In secret mode, the device will change the colour of the toolbars.
Changing security settings
You can change your password or the lock method.
Tap
→
Settings
→
Privacy
→
Secret mode security
→
Change password
.
Deactivating secret mode
Tap
→
Turn off Secret mode
.
Apps and features
62
Email
Setting up email accounts
Set up an email account when opening
Email
for the first time.
1
Open the
Samsung
folder and launch the
Email
app.
2
Enter the email address and password, and then tap
SIGN IN
.
To manually register an email account, tap
MANUAL SETUP
.
3
Follow the on-screen instructions to complete the setup.
To set up another email account, tap
→
→
Add account
.
If you have more than one email account, you can set one as the default account. Tap
→
→
→
Set default account
.
Sending emails
1
Tap to compose an email.
2
Add recipients and enter a subject line and text.
3
Tap
SEND
to send the mail.
Reading emails
When
Email
is open, the device will automatically retrieve new emails. To manually retrieve
emails, swipe downwards on the top of the emails list.
Tap an email on the screen to read it.
If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,
tap
→
→
your account name, and then tap the
Sync account
switch to activate
it.
Apps and features
63
Camera
Introduction
Take photos and record videos using various modes and settings.
Camera etiquette
•
Do not take photos or record videos of other people without their permission.
•
Do not take photos or record videos where legally prohibited.
•
Do not take photos or record videos in places where you may violate other people’s
privacy.
Launching Camera
Use the following methods to launch Camera:
•
Launch the
Camera
app.
•
On the locked screen, drag outside the circle.
•
Some methods may not be available depending on the region or service provider.
•
Some camera features are not available when you launch the
Camera
app from the
locked screen while the screen lock method is set.
•
If photos you take appear blurry, clean the camera lens and try again.
Apps and features
64
Basic shooting
Taking photos or recording videos
1
Tap the image on the preview screen where the camera should focus.
2
Tap to take a photo or tap to record a video.
Preview
thumbnail
Take a photo.
Record a video.
Camera settings
Switch between
the front and rear
cameras.
Options for
current shooting
mode
Current mode
Shooting modes
•
To adjust the brightness of photos or videos, tap the screen. When the adjustment bar
appears, drag on the adjustment bar towards or .
•
To change the focus while recording a video, tap where you want to focus. To use auto
focus mode, tap .
Apps and features
65
•
The preview screen may vary depending on the shooting mode and which camera
is being used.
•
The camera automatically shuts off when unused.
•
Make sure that the lens is not damaged or contaminated. Otherwise, the device
may not work properly in some modes that require high resolution.
•
Your device’s camera features a wide-angle lens. Minor distortion may occur in
wide-angle photos or videos and does not indicate device performance problems.
Adding another camera button
Add another camera button to the location you want on the screen to capture photos more
conveniently.
Drag to the preview screen.
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66
Zooming in and out
Use various methods to zoom in or out.
•
Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
•
Control the zoom with one finger. Drag on the zoom bar towards or .
Zooming features are available only when using the rear camera.
Using the focus and exposure features
You can lock the focus or exposure on a selected area to prevent the camera from
automatically adjusting based on changes to the subjects or light sources.
Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and
exposure setting will be locked. The setting remains locked even after you take a photo.
This feature is available only in
AUTO
and
PRO
modes.
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67
More fun with live stickers
Capture photos with various live stickers. As you move your face, stickers will track with your
movements.
1
On the shooting modes list, tap
STICKERS
.
2
Select a sticker.
Stickers
3
Tap to take a photo.
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68
Using shooting modes
To change the shooting mode, drag the shooting modes list to the left or right, or swipe to
the left or right on the preview screen.
Select a shooting mode you want.
You can edit the shooting modes list. On the preview screen, tap
→
Edit camera
modes
. Alternatively, tap and hold the shooting modes list on the preview screen.
Auto mode
Auto mode allows the camera to evaluate the surroundings and determine the ideal mode
for the photo.
On the shooting modes list, tap
AUTO
.
Beauty mode
Take a photo with lightened skin tone and modified facial features.
On the shooting modes list, tap
BEAUTY
.
To apply beauty effect, tap
and select options. Refer to Applying beauty effects for more
information.
Pro mode
Capture photos and videos while manually adjusting various shooting options, such as
exposure value and ISO value.
On the shooting modes list, tap
PRO
. Select options and customize the settings, and then tap
to take a photo or tap to record a video.
Available options
•
: Change the exposure value. This determines how much light the camera’s sensor
receives. If the image is too dark, increase the exposure. If the image is too light, reduce
the exposure.
•
: Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos.
•
: Select an appropriate white balance, so images have a true-to-life colour range. You
can set the colour temperature.
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69
Panorama mode
Using panorama mode, take a series of photos and then stitch them together to create a wide
scene.
To get the best shots using panorama mode, follow these tips:
•
Move the camera slowly in one direction.
•
Keep the image within the frame on the camera’s viewfinder. If the preview
image is out of the guide frame or you do not move the device, the device will
automatically stop taking photos.
•
Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
1
On the shooting modes list, tap
PANORAMA
.
2
Tap and move the device slowly in one direction.
3
Tap
to stop taking photos.
Continuous shot mode
Take a series of photos of moving subjects.
On the shooting modes list, tap
CONTINUOUS SHOT
.
Tap and hold to take several photos continuously.
Sports mode
Take clearer photos of fast-moving subjects, such as a person running or a pet in motion.
On the shooting modes list, tap
SPORTS
.
You must first add this mode to the shooting modes list before you can use it. On the
preview screen, tap
→
Edit camera modes
→
Rear camera
, and then tick
Sports
.
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70
Selfie mode
Take self-portraits with the front camera. You can preview various beauty effects on the
screen.
1
On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
2
On the shooting modes list, tap
SELFIE
.
3
Face the front camera lens.
4
Tap
to take a photo.
Alternatively, show your palm to the front camera. After recognizing your palm, a
countdown timer will appear. When the time is up, the device will take a photo.
To use various shooting options for the front camera, tap
→
Shooting methods
,
and then tap the switches to activate them.
Applying beauty effects
You can modify facial features, such as your skin tone or face shape, before taking self-
portraits.
This feature is available only in
SELFIE
and
BEAUTY
modes.
1
On the preview screen, tap .
2
Select the options below to apply beauty effects to your face on the preview screen and
take a photo of yourself.
•
Skin
: Make your skin appear brighter and clearer.
•
Face
: Adjust the face shape and make your face appear slimmer.
•
Eyes
: Make your eyes appear bigger.
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71
Wide selfie mode
Take a wide self-portrait and include as many people in the photo as possible to avoid leaving
people out.
1
On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
2
On the shooting modes list, tap
WIDE SELFIE
.
3
Face the front camera lens.
4
Tap
to take a photo.
Alternatively, show your palm to the front camera. After recognizing your palm, a
countdown timer will appear. When the time is up, the device will take a photo.
To use various shooting options for the front camera, tap
→
Shooting methods
,
and then tap the switches to activate them.
5
Slowly swivel the device left and then right or vice versa to take a wide self-portrait.
The device will take additional photos when the white frame moves to each end of the
viewfinder window.
•
Make sure to keep the white frame inside the viewfinder window.
•
The subjects should remain still while taking wide self-portraits.
•
The top and bottom parts of the image displayed on the preview screen may be
cut out of the photo depending on the shooting conditions.
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72
Customizing camera settings
Options for current shooting mode
On the preview screen, use the following options.
The available options may vary depending on the shooting mode and which camera
is being used.
•
: Select a filter effect to use when taking photos or recording videos.
•
: Select a metering method. This determines how light values are calculated.
Centre-weighted
uses the light in the centre portion of the shot to calculate the
exposure of the shot.
Spot
uses the light in a concentrated centre area of the shot to
calculate the exposure of the shot.
Matrix
averages the entire scene.
Camera settings
On the preview screen, tap . Some options may not be available depending on the
shooting mode.
REAR CAMERA
•
Picture size
: Select a resolution for photos. Using a higher resolution will result in higher
quality photos, but they will take up more memory.
•
Video size
: Select a resolution for videos. Using a higher resolution will result in higher
quality videos, but they will take up more memory.
•
Timer
: Select the length of the delay before the camera automatically takes a photo.
FRONT CAMERA
•
Picture size
: Select a resolution for photos. Using a higher resolution will result in higher
quality photos, but they will take up more memory.
•
Video size
: Select a resolution for videos. Using a higher resolution will result in higher
quality videos, but they will take up more memory.
•
Timer
: Select the length of the delay before the camera automatically takes a photo.
•
Save pictures as previewed
: Invert the image to create a mirror-image of the original
scene when taking photos with the front camera.
•
Shooting methods
: Select shooting options to use.
Apps and features
73
COMMON
•
Edit camera modes
: View available shooting modes or edit the shooting modes list.
•
Full screen view (16:9)
: Set the device to preview photos or videos using the full screen
ratio.
•
Grid lines
: Display viewfinder guides to help composition when selecting subjects.
•
Location tags
: Attach a GPS location tag to the photo.
•
GPS signal strength may decrease in locations where the signal is obstructed,
such as between buildings or in low-lying areas, or in poor weather conditions.
•
Your location may appear on your photos when you upload them to the
Internet. To avoid this, deactivate the location tag setting.
•
Review pictures
: Set the device to show photos after capturing them.
•
Storage location
: Select the memory location for storage. This feature will appear when
you insert a memory card.
•
Floating Camera button
: Add a camera button that you can place anywhere on the
screen.
•
Press the Volume key to
: Set the device to use the Volume key to control the shutter,
zoom in or out, or adjust the volume level for system sounds.
•
Reset settings
: Reset the camera settings.
•
Contact us
: Ask questions or view frequently asked questions. Refer to Samsung
Members for more information.
Apps and features
74
Gallery
Introduction
View images and videos stored in your device. You can also manage images and videos by
album or create stories to share with others.
Viewing images
1
Launch the
Gallery
app and tap
PICTURES
.
2
Select an image.
Access additional options.
Apply a filter or effect.
Add a sticker.
Delete the image.
Image and video preview
thumbnails
Share the image with others.
Draw on the image.
Modify the image.
Add the image to favourites.
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75
You can create a GIF animation or collage from multiple images. On the list, tap
→
Create GIF
or
Create collage
, and then select images.
Searching for images
Launch the
Gallery
app and tap to view images sorted by category, such as types,
locations, or documents.
To search for images by entering keywords, tap the search field.
Viewing videos
1
Launch the
Gallery
app and tap
PICTURES
.
2
Select a video to play. Video files show the icon on the preview thumbnail.
3
Tap to play the video.
Lock the playback
screen.
Switch to the
pop-up video
player.
Rewind or
fast-forward by
dragging the bar.
Capture the
current screen.
Skip to the
previous video.
Tap and hold to
rewind.
Skip to the next
video. Tap and
hold to
fast-forward.
Access additional
options.
Display your
videos.
Change screen
ratio.
Pause and resume
playback.
Create an
animated GIF.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
Apps and features
76
Viewing the details of images and videos
You can view file details, such as people, location, and basic information. If there is auto
created content, such as a story or a GIF, the content will also be displayed.
While viewing an image or on the video preview screen, drag upwards on the screen. File
details will appear.
You can also view related content by tapping information on the screen.
File details
Location
information
People
information
Auto created
content
Tags
Edit information.
Viewing albums
You can view your images and videos sorted by folders or albums. The movies, animated GIFs,
or collages that you have created will also be sorted in your folders on the albums list.
Launch the
Gallery
app, tap
ALBUMS
, and then select an album.
Hiding albums
You can hide albums.
You cannot hide albums created by default, such as the
Camera
and
Screenshots
albums.
1
Launch the
Gallery
app and tap
ALBUMS
.
2
Tap
→
Hide or unhide albums
.
3
Select albums to hide and tap
APPLY
.
Apps and features
77
To show albums again, tap
→
Hide or unhide albums
, deselect albums to show, and then
tap
APPLY
.
Viewing stories
When you capture or save images and videos, the device will read their date and location
tags, sort the images and videos, and then create stories. To create stories automatically, you
must capture or save multiple images and videos.
Launch the
Gallery
app, tap
STORIES
, and then select a story.
Creating stories
Create stories with various themes.
1
Launch the
Gallery
app and tap
STORIES
.
2
Tap
→
Create story
.
3
Enter a title for the story and tap
CREATE
.
4
Tick images or videos to include in the story and tap
DONE
.
To add images or videos to a story, select a story and tap
ADD
.
To remove images or videos from a story, select a story, tap
→
Edit
, tick images or videos to
remove, and then tap
→
Remove from story
.
Deleting stories
1
Launch the
Gallery
app and tap
STORIES
.
2
Tap and hold a story to delete, and tap
DELETE
.
Apps and features
78
Sharing albums
Create albums and share them with your family and friends saved in your contacts. They can
view shared albums on devices signed in to their Samsung account, such as smartphones,
TVs, or refrigerators.
•
To use this feature, your phone number must be verified.
•
To use this feature, you must register and sign in to your Samsung account.
•
You may incur additional charges when sharing files via the mobile network.
Creating albums to share
1
Launch the
Gallery
app and tap
SHARED
.
When you use this feature for the first time, tap
GET STARTED
and agree to the terms and
conditions of Samsung Social.
2
Tap .
3
Enter a title for the album.
4
Select a group to share with.
If you want to create a group, tap
Add group
, enter a group name, and select contacts to
add to the group.
5
Tap
DONE
.
The recipients will receive a notification.
Apps and features
79
Adding images or videos to an album
1
Launch the
Gallery
app and tap
SHARED
.
2
Select an album to add images or videos.
3
Tap
ADD
and tick images or videos to add.
4
Tap
DONE
.
Syncing images and videos with Samsung Cloud
You can sync images and videos saved in
Gallery
with Samsung Cloud and access them from
other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
Refer to Samsung account for more information.
Launch the
Gallery
app, tap
→
Settings
, and then tap the
Samsung Cloud
switch to
activate it. Images and videos captured on the device will be automatically saved to Samsung
Cloud.
Deleting images or videos
Deleting an image or a video
Select an image or a video and tap at the bottom of the screen.
Deleting multiple images and videos
1
On the Gallery screen, tap and hold an image or a video to delete.
2
Tick the images or videos to delete.
3
Tap
DELETE
.
Apps and features
80
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view. You can also run
multiple apps at the same time in the pop-up view.
Some apps may not support this feature.
Split screen view Pop-up view
Apps and features
81
Split screen view
1
Tap the Recents button to open the list of recently used apps.
2
Swipe upwards or downwards and tap on a recent app window.
The selected app will launch in the upper window.
3
In the lower window, swipe upwards or downwards to select another app to launch.
To launch apps not in the list of recently used apps, tap
APP LIST
and select an app.
Apps and features
82
Using additional options
Tap the bar between the app windows to access additional options.
Switch the selected
window to a pop-up
view.
Close the app.
Switch locations
between app windows.
Add this app pair to the
Home screen.
Adjusting the window size
Drag the bar between the app windows up or down to adjust the size of the windows.
When you drag the bar between the app windows to the top or bottom edge of the screen,
the window will be maximized.
Minimizing the split screen view
Tap the Home button to minimize the split screen view. The icon will appear on the status
bar. The app in the lower window will close and the app in the upper window will remain
active in the minimized split screen view.
Minimized split screen
To close the minimized split screen view, tap .
Apps and features
83
Adding app pairs to the Home screen
When you add app pairs to the Home screen, you can launch two apps in the split screen
view with a single tap.
Tap the bar between the app windows and tap .
The current app pair will be added on the Home screen.
App pair
Apps and features
84
Pop-up view
1
Tap the Recents button to open the list of recently used apps.
2
Swipe upwards or downwards, tap and hold an app window, and then drag it to
Drophere for pop-up view
.
The app screen will appear in the pop-up view.
Minimize the window.
Close the app.
Maximize the window.
Moving pop-up windows
To move a pop-up window, tap and hold the window’s toolbar and drag it to a new location.
Apps and features
85
Samsung Members
Samsung Members
offers support services to customers, such as device problem diagnosis,
and lets users submit questions and error reports. You can also share information with others
in the Galaxy users’ community or view the latest Galaxy news and tips.
Samsung Members
can help you solve any problems you might encounter while using your device.
Additional options
Send feedback.
•
This app’s availability and supported features may vary depending on the region or
service provider.
•
This app may appear in the
Samsung
folder depending on the region or service
provider.
•
To submit your feedback or post your comments, you must register and sign in to
your Samsung account. Refer to Samsung account for more information.
Apps and features
86
Samsung Notes
Introduction
Create notes by entering text from the keyboard or by handwriting or drawing on the screen.
You can also insert images or voice recordings into your notes.
Creating notes
1
Launch the
Samsung Notes
app and tap
ALL
→
.
2
Select an input method from the toolbar at the top of the screen and compose a note.
Tap
→
Image
to insert an image by selecting from
Gallery
or by taking a photo.
Tap
→
Voice
to record a voice recording and insert it into the note. Voice recording
will start immediately.
Enter text using the keyboard.
Write or draw with pens.
Paint with brushes.
Insert an image or a voice
recording.
3
When you are finished composing the note, tap
SAVE
.
Deleting notes
1
Launch the
Samsung Notes
app, tap
ALL
or tap
COLLECTIONS
and then select a
category.
2
Tap and hold a note to delete.
To delete multiple notes, tick more notes to delete.
3
Tap .
Apps and features
87
Calendar
Introduction
Manage your schedule by entering upcoming events or tasks in your planner.
Creating events
1
Launch the
Calendar
app and tap or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap .
2
Enter event details.
Select a calendar to save the
event to.
Attach a map.
Enter the location.
Add a note.
Enter a title.
Select a sticker to display with
the event.
Set the duration.
Add more details.
Set an alarm.
Change the event's colour.
3
Tap
SAVE
to save the event.
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88
Creating tasks
1
Launch the
Calendar
app and tap
VIEW
→
Tasks
.
2
Tap and enter task details.
3
Tap
SAVE
to save the task.
Syncing events and tasks with your accounts
1
Launch the
Settings
app, tap
Cloud and accounts
→
Accounts
and select the account to
sync with.
2
Tap
Sync account
and tap the
Sync Calendar
switch to activate it.
For the Samsung account, tap
→
Sync settings
and tap the
Calendar
switch to activate
it.
To add accounts to sync with, launch the
Calendar
app and tap
→
Manage calendars
→
Add account
. Then, select an account to sync with and sign in. When an account is added, a
blue circle is displayed next to the account name.
Apps and features
89
Samsung Flow
Introduction
Samsung Flow allows you to easily connect your tablet to your smartphone and use them
conveniently, such as checking notifications or sharing contents.
Samsung Flow must be installed on both devices that you want to connect. If Samsung Flow
is not installed, download it from
Galaxy Apps
or
Play Store
.
•
This feature is only available on some Samsung Android devices.
•
To use this feature, you must activate Bluetooth feature on your tablet and your
smartphone.
Connecting your tablet and smartphone
1
On your smartphone, launch Samsung Flow.
2
On your tablet, open the
Samsung
folder and launch the
Samsung Flow
app.
If you are using this feature for the first time, tap
START
.
3
Tap
SCAN FOR DEVICES
.
4
Select your smartphone from the detected devices list.
5
Accept the connection request on both devices.
6
Confirm the passkey on both devices.
The devices will be connected.
If your smartphone supports fingerprint recognition feature, set up Samsung Pass
on your smartphone to connect the devices more easily and securely using your
fingerprint.
Apps and features
90
Sharing mobile data connection
Share your smartphone’s mobile data connection with your tablet using a mobile hotspot
when the Internet connection is not available on your tablet.
1
On your tablet, open the
Samsung
folder and launch the
Samsung Flow
app.
2
Tap
→
Connect to Mobile Hotspot
.
You can access the Internet on your tablet using your smartphone’s mobile data
connection.
•
Your smartphone must support the mobile hotspot feature.
•
You may incur additional charges on your smartphone when using this feature.
Checking notifications on your tablet
When you receive new notifications on your smartphone, check the notifications in a pop-up
window on your tablet.
Sharing contents
You can share your smartphone’s contents with your tablet.
My Files
Access and manage various files stored in the device or in other locations, such as cloud
storage services.
Open the
Samsung
folder and launch the
My Files
app.
View files that are stored in each storage. You can also view files in your device or a memory
card by category.
To free up the device’s storage, tap
→
Get more space
.
To search for files or folders, tap the search field, and then enter a keyword. Alternatively, tap
, and then speak a keyword.
Apps and features
91
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
ALARM
Launch the
Clock
app and tap
ALARM
.
Setting alarms
Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set
other various alarm options, and then tap
SAVE
.
To open the keypad to enter an alarm time, tap the time input field.
To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.
Stopping alarms
Tap
DISMISS
to stop an alarm. If you have previously enabled the snooze option, tap
SNOOZE
to repeat the alarm after a specified length of time.
Deleting alarms
Tap and hold an alarm, tick alarms to delete, and then tap
DELETE
.
Apps and features
92
WORLD CLOCK
Launch the
Clock
app and tap
WORLD CLOCK
.
Creating clocks
Tap , enter a city name or select a city from the globe, and then tap
ADD
.
Deleting clocks
Tap and hold a clock, tick clocks to delete, and then tap
DELETE
.
STOPWATCH
1
Launch the
Clock
app and tap
STOPWATCH
.
2
Tap
START
to time an event.
To record lap times while timing an event, tap
LAP
.
3
Tap
STOP
to stop timing.
To restart the timing, tap
RESUME
.
To clear lap times, tap
RESET
.
Apps and features
93
TIMER
1
Launch the
Clock
app and tap
TIMER
.
2
Set the duration, and then tap
START
.
To open the keypad to enter the duration, tap the duration input field.
3
Tap
DISMISS
when the timer goes off.
Calculator
Perform simple or complex calculations.
Launch the
Calculator
app.
You can see the calculation history at the upper part of the screen.
To clear the history, tap
CLEAR HISTORY
.
To use the unit conversion tool, tap . You can convert various values, such as area, length,
or temperature, into other units.
Apps and features
94
SmartThings
Introduction
Connect to nearby devices, such as Bluetooth headsets or other smartphones, easily and
quickly. You can also control and manage TVs, home appliances, and Internet of Things (IoT)
products with your tablet.
•
Connecting with nearby devices: Connect with nearby devices, such as Bluetooth
headsets or wearable devices, easily and quickly.
•
Registering and controlling home appliances, TVs, and IoT products: Register smart
refrigerators, washers, air conditioners, air purifiers, TVs, and Internet of Things (IoT)
products on your tablet, and view their status or control them from your tablet’s screen.
•
Receiving notification: Receive notifications from connected devices on your tablet. For
example, when the laundry is finished, you can receive a notification on your tablet.
Open the
Samsung
folder and launch the
SmartThings
app. The dashboard will appear.
Search for and register nearby
devices.
SmartThings tips
View the dashboard.
Access additional options.
Manage automations.
Supported devices
Manage locations and devices.
Apps and features
95
•
To use SmartThings, your tablet and other devices must be connected to a Wi-Fi or
mobile network.
•
To fully use SmartThings, you must register and sign in to your Samsung account.
•
The devices you can connect may vary depending on the region or service
provider. To see the list of connectable devices, open the
Samsung
folder, launch
the
SmartThings
app, and then tap
SUPPORTED DEVICES
.
•
Available features may differ depending on the connected device.
•
Connected devices’ own errors or defects are not covered by the Samsung
warranty. When errors or defects occur on the connected devices, contact the
device’s manufacturer.
Connecting to nearby devices
Connect to nearby devices, such as Bluetooth headsets, easily and quickly.
Connection methods may vary depending on the type of connected devices or the
shared content.
1
Open the
Samsung
folder and launch the
SmartThings
app.
2
On the dashboard, tap
Add device
.
3
Select a device from the list and connect to it by following the on-screen instructions.
Using home appliances, TVs, and IoT products
View the status of your smart appliances, TVs, and IoT products from your tablet’s screen. You
can group devices by location and add rules to control the devices easily and conveniently.
Connecting devices
1
Open the
Samsung
folder and launch the
SmartThings
app.
2
On the dashboard, tap
Add device
.
Apps and features
96
3
Select a device from the list.
If there is no device on the list, tap under
ADD DEVICE MANUALLY
and select a
device type. Or, tap
Search
and enter the device or model name.
4
Follow the on-screen instructions to register devices.
Viewing and controlling connected devices
You can view and control the devices. For example, you can check the ingredients in your
refrigerator or adjust the TV volume.
1
Open the
Samsung
folder, launch the
SmartThings
app, and then tap
Devices
.
The list of connected devices will appear.
2
View the status of devices on the list.
To control the devices, select a device. When the device controller supplied with the
selected device is downloaded, you can control the device.
Adding devices and scenes by locations
Add devices by locations, view the list of devices in a same location, and control them. You
can also add a scene to a location to control multiple devices at the same time.
Adding locations
1
Open the
Samsung
folder, launch the
SmartThings
app, and then tap
Devices
→
ALLDEVICES
→
Add location
.
2
Enter the location name.
To set a location, tap
Geolocation
to select a location on the map and tap
DONE
.
3
Tap
SAVE
.
Your location will be added.
To add devices to the location, tap
ADD DEVICE
and follow the on-screen instructions to
register devices.
The devices will be added to the location.
Apps and features
97
Adding scenes
Add a scene and register devices to it to control multiple devices at the same time with a
single tap of a button or with a voice command.
Open the
Samsung
folder, launch the
SmartThings
app, select a location, tap
→
Addscene
, and then set scene options. You can set the scene name, icon, and devices.
Adding automations
You can also set an automation to perform actions automatically depending on the preset
time or the status of devices.
For example, add an automation to turn on the audio automatically every day at 7:00 AM.
1
Open the
Samsung
folder, launch the
SmartThings
app, and then tap
Automations
→
ADD AUTOMATION
.
2
Select the conditions when you want to activate the automation.
3
Select an option and tap
NEXT
.
4
Tap
ADD
next to
Then
and set actions to perform.
To receive a notification when an automation runs, tap
Notify me
, enter the message,
and then tap
DONE
.
5
When you are finished, tap
SAVE
.
Receiving notifications
You can receive notifications from connected devices on your tablet. For example, when the
laundry is finished, you can receive a notification on your tablet.
To set devices to receive notifications, open the
Samsung
folder, launch the
SmartThings
app, tap
→
Notifications
→
→
Notification settings
, and then tap the switches next to
the devices you want.
Apps and features
98
Sharing content
Share content by using various sharing options. The following actions are an example of
sharing images.
You may incur additional charges when sharing files via the mobile network.
1
Launch the
Gallery
app and select an image.
2
Tap and select a sharing method, such as message and email.
When you have a communication or sharing history, the people you contacted
will appear on the sharing options panel. To directly share content with them via
the corresponding app, select a person’s icon. If the feature is not activated, launch
the
Settings
app, tap
Advanced features
, and then tap the
Direct share
switch to
activate it.
Using additional features
•
Share to device
: Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with
SmartThings supported devices. You can also view your device’s displayed content on a
large screen by connecting your device to a Smart View-enabled TV or monitor.
When the image is sent to the recipients’ devices, a notification will appear on their devices.
Tap the notification to view or download the image.
Apps and features
99
Kids Mode
Provide a fun and safe environment for children by restricting children’s access to certain apps
or content.
To start kids mode, open the
Samsung
folder and launch the
Kids Mode
app.
When you launch this app for the first time, set a PIN. Then, follow the on-screen instructions.
An app
Exit kids mode.
Access parental
controls.
Apps and features
100
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps.
To view more app information, access each app’s help menu.
Some apps may not be available or may be labelled differently depending on the
region or service provider.
Chrome
Search for information and browse webpages.
Gmail
Send or receive emails via the Google Mail service.
Maps
Find your location on the map, search the world map, and view location information for
various places around you.
Play Music
Discover, listen to, and share music on your device. You can upload music collections stored
on your device to the cloud and access them later.
Play Movies & TV
Purchase or rent videos, such as movies and TV programs, from
Play Store
.
Drive
Store your content on the cloud, access it from anywhere, and share it with others.
Apps and features
101
YouTube
Watch or create videos and share them with others.
Photos
Search for, manage, and edit all your photos and videos from various sources in one place.
Google
Search quickly for items on the Internet or your device.
Duo
Make a simple video call.
102
Settings
Introduction
Customize device settings. You can make your device more personalized by configuring
various setting options.
Launch the
Settings
app.
To search for settings by entering keywords, tap .
Connections
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap
Connections
.
•
Wi-Fi
: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or
other network devices. Refer to Wi-Fi for more information.
•
Bluetooth
: Use Bluetooth to exchange data or media files with other Bluetooth-enabled
devices. Refer to Bluetooth for more information.
•
Tablet visibility
: Allow other devices to find your device to share content with you. When
this feature is activated, your device will be visible to other devices when they search for
available devices using their Transfer files to device option.
•
Data usage
: Keep track of your data usage amount and customize the settings for the
limitation. Set the device to automatically disable the mobile data connection when the
amount of mobile data you have used reaches your specified limit.
You can also activate the data saver feature to prevent some apps running in the
background from sending or receiving data. Refer to Mobile Hotspot and Tethering for
more information.
Settings
103
•
Flight mode
: Set the device to disable all wireless functions on your device. You can use
only non-network services.
Follow the regulations provided by the airline and the instructions of aircraft
personnel. In cases where it is allowed to use the device, always use it in flight
mode.
•
Mobile Hotspot and Tethering
: Use the device as a mobile hotspot to share the
device’s mobile data connection with other devices when the network connection is not
available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot
and Tethering for more information.
•
Mobile networks
: Configure your mobile network settings.
•
Location
: Change settings for location information permissions.
•
More connection settings
: Customize settings to control other features. Refer to More
connection settings for more information.
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
Turn off Wi-Fi to save the battery when not in use.
Connecting to a Wi-Fi network
1
On the Settings screen, tap
Connections
→
Wi-Fi
, and then tap the switch to activate it.
2
Select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon. Enter the password and tap
CONNECT
.
•
Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device connecting to the network automatically, select it from the list of networks
and tap Auto reconnect to remove the checkmark. To delete the saved connection
information for a network, select it from the list of networks and tap FORGET..
•
If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
Settings
104
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1
On the Settings screen, tap
Connections
→
Wi-Fi
, and then tap the switch to activate it.
2
Tap
Wi-Fi Direct
.
The detected devices are listed.
If the device you want to connect to is not in the list, turn on its Wi-Fi Direct feature.
3
Select a device to connect to.
The devices will be connected when e Wi-Fi Direct connection is accepted on the other
device.
Sending and receiving data
You can share data, such as contacts or media files, with other devices. The following actions
are an example of sending an image to another device.
1
Launch the
Gallery
app and select an image.
2
Tap
→
Wi-Fi Direct
and select a device to transfer the image to.
3
Accept the Wi-Fi Direct connection request on the other device.
If the devices are already connected, the image will be sent to the other device without
the connection request procedure.
Ending the device connection
1
On the Settings screen, tap
Connections
→
Wi-Fi
.
2
Tap
Wi-Fi Direct
.
The device displays the connected devices in the list.
3
Tap the device name to disconnect the devices.
Settings
105
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
•
Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
•
Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
•
Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
•
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes).
Samsung is not responsible for the repercussion of illegal use of the Bluetooth
feature.
Pairing with other Bluetooth devices
1
On the Settings screen, tap
Connections
→
Bluetooth
, and then tap the switch to
activate it.
The detected devices will be listed.
2
Select a device to pair with.
If the device you want to pair with is not on the list, set the device to enter Bluetooth
pairing mode. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
3
Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the Bluetooth connection request is accepted on
the other device.
Settings
106
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
1
Launch the
Gallery
app and select an image.
2
Tap
→
Bluetooth
, and then select a device to transfer the image to.
If your device has paired with the device before, tap the device name without confirming
the auto-generated passkey.
If the device you want to pair with is not in the list, turn on its visibility option.
3
Accept the Bluetooth connection request on the other device.
Unpairing Bluetooth devices
1
On the Settings screen, tap
Connections
→
Bluetooth
.
The device displays the paired devices in the list.
2
Tap next to the device name to unpair.
3
Tap
Unpair
.
Settings
107
Mobile Hotspot and Tethering
Use the device as a mobile hotspot to share the device’s mobile data connection with other
devices when the network connection is not available. Connections can be made via Wi-Fi,
USB, or Bluetooth.
On the Settings screen, tap
Connections
→
Mobile Hotspot and Tethering
.
You may incur additional charges when using this feature.
•
Mobile Hotspot
: Use the mobile hotspot to share the device’s mobile data connection
with computers or other devices.
•
USB tethering
: Use USB tethering to share the device’s mobile data connection with
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.
Settings
108
Using the mobile hotspot
Use your device as a mobile hotspot to share your device’s mobile data connection with other
devices.
1
On the Settings screen, tap
Connections
→
Mobile Hotspot and Tethering
→
MobileHotspot
.
2
Tap the switch to activate it.
The icon appears on the status bar. Other devices can find your device in the Wi-Fi
networks list.
To set a password for the mobile hotspot, tap
→
Configure Mobile Hotspot
and select
the level of security. Then, enter a password and tap
SAVE
.
3
On the other device’s screen, search for and select your device from the Wi-Fi networks
list.
4
On the connected device, use the device’s mobile data connection to access the Internet.
More connection settings
Customize settings to control other features.
On the Settings screen, tap
Connections
→
More connection settings
.
•
Nearby device scanning
: Set the device to scan for nearby devices to connect to.
•
Printing
: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
•
Download booster
: Set the device to download files larger than 30 MB, faster via Wi-Fi
and mobile networks simultaneously. Refer to Download booster for more information.
•
VPN
: Set up virtual networks (VPNs) on your device to connect to a school or company’s
private network.
•
Ethernet
: When you connect an Ethernet adapter, you can use a wired network and
configure network settings.
Settings
109
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
1
On the Settings screen, tap
Connections
→
More connection settings
→
Printing
→
Add service
.
2
Search for a printer plug-in in
Play Store
.
3
Select a printer plug-in and install it.
4
Select the printer plug-in and tap the switch to activate it.
The device searches for printers that are connected to the same Wi-Fi network as your
device.
5
Select a printer to add.
To add printers manually, tap
→
Add printer
.
Printing content
While viewing content, such as images or documents, access the options list, tap
Print
→
→
All printers...
, and then select a printer.
Printing methods may vary depending on the content type.
Settings
110
Download booster
Set the device to download files larger than 30 MB faster using Wi-Fi and mobile networks
simultaneously. A stronger Wi-Fi signal will provide a faster download speed.
On the Settings screen, tap
Connections
→
More connection settings
→
Downloadbooster
.
•
This feature may not be supported by some devices.
•
You may incur additional charges when downloading files via the mobile network.
•
When you download large files, the device may heat up. If the device exceeds a set
temperature, the feature will turn off.
•
If network signals are unstable, the speed and performance of this feature may be
affected.
•
If the Wi-Fi and mobile network connections have significantly different data
transfer speeds, the device may use only the fastest connection.
•
This feature supports Hypertext Transmission Protocol (HTTP) 1.1 and Hypertext
Transmission Protocol Secure (HTTPS). The feature cannot be used with other
protocols, such as FTP.
Sounds and vibration
Options
Change settings for various sounds on the device.
On the Settings screen, tap
Sounds and vibration
.
•
Sound mode
: Set the device to use sound mode, vibration mode, or silent mode.
•
Use Volume keys for media
: Set the device to adjust the media volume level when you
press the Volume key.
•
Volume
: Adjust the volume level for call ringtones, music and videos, system sounds, and
notifications.
•
Notification sounds
: Change the notification sound.
Settings
111
•
Do not disturb
: Set the device to mute incoming calls, notification sounds, and media,
except for allowed exceptions.
•
Touch sounds
: Set the device to sound when you select an app or option on the
touchscreen.
•
Screen lock sounds
: Set the device to sound when you lock or unlock the touchscreen.
•
Charging sound
: Set the device to sound when it is connected to a charger.
•
Keyboard sound
: Set the device to sound when a key is touched.
•
Sound quality and effects
: Configure additional sound settings.
You can also activate the surround sound mode. Refer to Dolby Atmos (surround sound)
for more information.
•
Separate app sound
: Set the device to play media sound from a specific app on the
connected Bluetooth speaker or headset separate from the sound of other apps. For
example, you can listen to the Navigation app through your device’s speaker while
listening to playback from the Music app through the vehicle’s Bluetooth speaker.
Dolby Atmos (surround sound)
Select a surround sound mode optimized for various types of audio, such as movies, music,
and voice. With Dolby Atmos, you can experience moving audio sounds that flows all around
you.
On the Settings screen, tap
Sounds and vibration
→
Sound quality and effects
→
DolbyAtmos
, tap the switch to activate it, and then select a mode.
Settings
112
Notifications
Change the notification settings for each app.
On the Settings screen, tap
Notifications
.
To display icon badges, tap the
App icon badges
switch to activate it. To change the badge
style, tap
App icon badges
.
With number Without number
To customize notification settings for more apps, tap
ADVANCED
and select an app.
Display
Options
Change the display and the Home screen settings.
On the Settings screen, tap
Display
.
•
Brightness
: Adjust the brightness of the display.
•
Outdoor mode
: Make the screen brighter for outdoor viewing. Turns off after 15 minutes
if you are not using the screen.
•
Blue light filter
: Activate the blue light filter and change the filter settings. Refer to Blue
light filter for more information.
•
Font and screen zoom
: Change the screen zoom setting or font size and style.
•
Home screen
: Change the Home screen settings.
•
Icon frames
: Set whether to display shaded backgrounds to make icons stand out.
•
Status bar
: Customize the settings for displaying notifications or indicators on the status
bar.
•
Navigation bar
: Change the navigation bar settings. Refer to Navigation bar (soft
buttons) for more information.
Settings
113
•
Screen timeout
: Set the length of time the device waits before turning off the display
when it is idle.
•
Screensaver
: Set the device to launch a screensaver when the device is charging or
connected to a dock. Refer to Blue light filter for more information.
•
Double tap to wake up
: Set the device to turn on the screen by double-tapping
anywhere on the screen while the screen is turned off.
Blue light filter
Reduce eye strain by limiting the amount of blue light emitted by the screen.
While you are watching HDR videos from HDR-exclusive video services, the blue light
filter will not be applied.
1
On the Settings screen, tap
Display
→
Blue light filter
, and then tap the
Turn on now
switch to activate it.
2
Drag the adjustment bar to adjust the filter’s opacity.
3
To set the schedule to apply the blue light filter to the screen, tap the
Turnonasscheduled
switch to activate it and select an option.
•
Sunset to sunrise
: Set the device to apply the blue light filter at night and turn it off in
the morning, based on your current location.
•
Custom schedule
: Set a specific time to apply the blue light filter.
Settings
114
Screensaver
You can set to display images as a screensaver when the screen turns off automatically. The
screensaver will be displayed when the device is charging or connected to a dock.
1
On the Settings screen, tap
Display
→
Screensaver
and tap the switch to activate it.
2
Select an option.
If you select
Photo Frame
or
Photos
, a slideshow with selected images will start. If you
select
Photo Table
, selected images will appear as small cards and overlap.
3
Tap to select albums for displaying images.
4
When you are finished, tap the Back button.
To preview the selected option, tap
PREVIEW
.
When you tap the screen while your screensaver is displayed, the screen will turn on.
Wallpaper
Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap
Wallpaper
.
Settings
115
Advanced features
Activate advanced features and change the settings that control them.
On the Settings screen, tap
Advanced features
.
Excessive shaking or an impact to the device may cause an unintended input for
some features using sensors.
•
Device assistance app
: Select a device assistance app to launch when you tap and hold
the Home button. The device assistance app will gather information from the current
screen and provide related information, apps, and features.
•
Multi window
: Select a Multi window launch method.
•
Smart capture
: Set the device to capture the current screen and scrollable area, and crop
and share the screenshot immediately.
•
Palm swipe to capture
: Set the device to capture a screenshot when you swipe your
hand to the left or right across the screen. You can view the captured images in
Gallery
.
It is not possible to capture a screenshot while using some apps and features.
•
Easy mute
: Set the device to mute incoming calls or alarms by using palm motions.
•
Direct share
: Set the device to display the people you contacted on the sharing options
panel to allow you to share content directly.
Settings
116
Device maintenance
The device maintenance feature provides an overview of the status of your device’s battery,
storage, memory, and system security. You can also automatically optimize the device with a
tap of your finger.
Battery
Storage
Device security
Memory
Using the quick optimization feature
On the Settings screen, tap
Device maintenance
→
FIX NOW
or
OPTIMIZE NOW
.
The quick optimization feature improves device performance through the following actions.
•
Clearing some memory.
•
Deleting unnecessary files and closing apps running in the background.
•
Managing abnormal battery usage.
•
Scanning for crashed apps and malware.
Settings
117
Battery
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap
Device maintenance
→
Battery
.
•
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
•
You may not receive notifications from some apps that use power saving mode.
Power saving mode
•
MID
: Activate power saving mode to extend the battery’s usage time.
•
MAX
: In maximum power saving mode, the device decreases battery consumption
by applying the dark theme and limiting the apps and features available. Network
connections, except for the mobile network, will be deactivated.
Managing the battery
You can save battery power by preventing apps that are running in the background from
using battery power when they are not being used. Tick apps from the apps list and tap
SAVEPOWER
. Also, tap
→
Advanced settings
and set the
App power monitor
options.
Settings
118
Storage
Check the status of the used and available memory.
On the Settings screen, tap
Device maintenance
→
Storage
.
•
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the
memory. The available capacity may change when you update the device.
•
You can view the available capacity of the internal memory in the Specification
section for your device on the Samsung website.
Managing the memory
To delete residual files, such as cache, tap
CLEAN NOW
. To delete files or uninstall apps that
you do not use any more, select a category under
USER DATA
. Then, tick items to select and
tap
DELETE
or
UNINSTALL
.
Memory
On the Settings screen, tap
Device maintenance
→
Memory
.
To speed up your device by stopping apps running in the background, tick apps from the
apps list, and tap
CLEAN NOW
.
Device security
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap
Device maintenance
→
Device security
→
SCAN TABLET
.
Settings
119
Apps
Manage the device’s apps and change their settings. You can view the apps’ usage
information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the Settings screen, tap
Apps
.
Lock screen
Options
Change settings for the locked screen.
On the Settings screen, tap
Lock screen
.
The available options may vary depending on the screen lock method selected.
•
Screen lock type
: Change the screen lock method.
•
Smart Lock
: Set the device to unlock itself when trusted locations or devices are
detected. Refer to Smart Lock for more information.
•
Secure lock settings
: Change screen lock settings for the selected lock method.
•
Clock style
: Change the type and colour of the clock on the locked screen.
•
Roaming clock
: Change the clock to show both the local and home time zones on the
locked screen when roaming.
•
FaceWidgets
: Change the settings of the items displayed on the locked screen.
•
Contact information
: Set the device to show contact information, such as your email
address, on the locked screen.
•
Notifications
: Set whether or not to show notifications on the locked screen and select
which notifications to display.
•
App shortcuts
: Select apps to display shortcuts to them on the locked screen.
•
About Lock screen
: View the device’s lock screen version.
Settings
120
Smart Lock
You can set the device to unlock itself and remain unlocked when trusted locations or devices
are detected.
For example, if you have set your home as a trusted location, when you get home your device
will detect the location and automatically unlock itself.
•
This feature will be available to use after you set a screen lock method.
•
If you do not use your device for four hours or when you turn on the device, you
must unlock the screen using the pattern, PIN, or password you set.
1
On the Settings screen, tap
Lock screen
→
Smart Lock
.
2
Unlock the screen using the preset screen lock method.
3
Select an option and follow the on-screen instructions to complete the setting.
Security
Options
Change the settings for securing the device.
On the Settings screen, tap
Security
.
•
Google Play Protect
: Set the device to check for harmful apps and behaviour and warn
about potential harm and remove them.
•
Find My Mobile
: Activate or deactivate the Find My Mobile feature. Access the Find My
Mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
You can also allow the Google location service to provide more accurate information
about the location of your device.
Settings
121
•
Security update
: View the version of your device’s security system and check for updates.
•
Install unknown apps
: Set the device to allow the installation of apps from unknown
sources.
•
Secure Folder
: Create a secure folder to protect your private content and apps from
others. Refer to Secure Folder for more information.
•
App permission monitor
: Set to receive notifications when the permissions you select
are used by apps that you are not using. You can manage the settings of each app and
view their permission usage history.
•
Secure startup
: Protect your device by setting it to require a screen unlock code when
turning on the device. You must enter the unlock code to start the device and receive
messages and notifications.
•
Encrypt SD card
: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the
device will not be able to read your encrypted files. Disable this setting before
resetting the device.
•
Other security settings
: Configure additional security settings.
Settings
122
Secure Folder
Secure Folder protects your private content and apps, such as photos and contacts, from
being accessed by others. You can keep your private content and apps secure even when the
device is unlocked.
Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be
transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi
Direct. Attempting to customize the operating system or modifying software will
cause Secure Folder to be automatically locked and inaccessible. Before saving data in
Secure Folder, make sure to back up a copy of the data in another secure location.
Settings
123
Setting up Secure Folder
1
Launch the
Secure Folder
app.
Alternatively, launch the
Settings
app and tap
Biometrics and security
→
SecureFolder
.
2
Tap
START
.
3
Tap
SIGN IN
and sign in to your Samsung account.
4
Select a lock method to use for Secure Folder and follow the on-screen instructions to
complete the setup.
To change the name or icon colour of Secure Folder, tap
→
Customize icon
.
•
When you launch the
Secure Folder
app, you must unlock the app using your
preset lock method.
•
If you forget your Secure Folder unlock code, you can reset it using your Samsung
account. Tap the reset button at the bottom of the locked screen, and enter your
Samsung account password.
Setting auto lock for Secure Folder
Set the device to automatically lock Secure Folder when it is not being used.
1
Launch the
Secure Folder
app and tap
→
Settings
→
Auto lock Secure Folder
.
2
Select a lock option.
To manually lock your Secure Folder, tap
Lock
.
Settings
124
Moving content to Secure Folder
Move content, such as photos and contacts, to Secure Folder. The following actions are an
example of moving an image from the default storage to Secure Folder.
1
Launch the
Secure Folder
app and tap
Add files
.
2
Tap
Images
, tick images to move, and then tap
DONE
.
3
Tap
MOVE
.
The selected items will be deleted from the original folder and moved to Secure Folder.
To copy items, tap
COPY
.
The method for moving content may vary depending on the content type.
Moving content from Secure Folder
Move content from Secure Folder to the corresponding app in the default storage. The
following actions are an example of moving an image from Secure Folder to the default
storage.
1
Launch the
Secure Folder
app and tap
Gallery
.
2
Select an image and tap
→
Move out of Secure Folder
.
The selected items will be moved to
Gallery
in the default storage.
Settings
125
Adding apps
Add an app to use in Secure Folder.
1
Launch the
Secure Folder
app and tap
Add apps
.
2
Tick one or more apps installed on the device and tap
ADD
.
To install apps from
Play Store
or
Galaxy Apps
, tap
DOWNLOAD FROM PLAY STORE
or
DOWNLOAD FROM GALAXY APPS
.
Removing apps from Secure Folder
Tap
Edit apps
, tick apps, and then tap
Disable
or
Uninstall
.
Adding accounts
Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure
Folder.
1
Launch the
Secure Folder
app and tap
→
Settings
→
Accounts
→
Add account
.
2
Select an account service.
3
Follow the on-screen instructions to complete the account setup.
Hiding Secure Folder
You can hide the Secure Folder shortcut from the Apps screen.
Launch the
Secure Folder
app, tap
→
Settings
, and then tap the
Show Secure Folder
switch to deactivate it.
Alternatively, drag the status bar downwards to open the notification panel. Then, swipe
downwards on the notification panel and tap
Secure Folder
to deactivate the feature.
Settings
126
Backing up and restoring Secure Folder
Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account
and restore them later.
Backing up data
1
Launch the
Secure Folder
app and tap
→
Settings
→
Backup and restore
.
2
Tap
Add account
and register and sign in to your Samsung account.
3
Tap
Back up Secure Folder data
.
4
Tick items you want to back up and tap
BACK UP NOW
.
Data will be backed up to Samsung Cloud.
Restoring data
1
Launch the
Secure Folder
app and tap
→
Settings
→
Backup and restore
.
2
Tap
Restore
.
3
Select a device and the data types you want to restore and tap
RESTORE NOW
.
Backed up data will be restored to your device.
Uninstalling Secure Folder
You can uninstall Secure Folder, including the content and apps in it.
Launch the
Secure Folder
app and tap
→
Settings
→
More settings
→
Uninstall
.
To back up content before uninstalling Secure Folder, tick
Move media files out of
SecureFolder
and tap
UNINSTALL
. To access data backed from Secure Folder, open the
Samsung
folder, launch the
My Files
app, and then tap
Internal storage
→
Secure Folder
.
Notes saved in
Samsung Notes
will not be backed up.
Settings
127
Cloud and accounts
Options
Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and
manage accounts, such as your Samsung account or Google account, or transfer data to or
from other devices via Smart Switch.
On the Settings screen, tap
Cloud and accounts
.
Regularly back up your data to a safe location, such as Samsung Cloud or a computer,
so that you can restore it if the data is corrupted or lost due to an unintended factory
data reset.
•
Samsung Cloud
: Manage the content that you want to store securely in Samsung Cloud.
Check the usage status of your Samsung Cloud storage, and sync, back up, and restore
your data. Refer to Samsung Cloud for more information.
•
Accounts
: Add your Samsung and Google accounts, or other accounts, to sync with.
•
Users
: Set up additional user accounts for other users to use the device with personalized
settings, such as email accounts, wallpaper preferences, and more. Refer to Users for
more information.
•
Backup and restore
: Keep your personal information, app data, and settings safe on your
device. You can back up your sensitive information and access it later. You must sign in to
your Google or Samsung account to back up or restore data.
•
Smart Switch
: Launch Smart Switch and transfer data from your previous device. Refer to
Smart Switch for more information.
Settings
128
Users
Set up additional user accounts for other users to use the device with personalized settings,
such as email accounts, wallpaper preferences, and more. Following types of user accounts
are available:
•
Administrator: The administrator account is created only when setting up the device for
the first time, and cannot be created more than one. This account has full control of the
device including user account management. You can add or delete user accounts only
when using this account.
•
Guest: This account allows guests to access the device. Information and data used during
a guest session is temporarily stored. Each time you use this account, you are asked
whether to continue the previous guest session or reset it.
•
User: This account allows users to access their own apps and content, and customize the
device settings that affect all accounts.
Adding users
1
On the Settings screen, tap
Cloud and accounts
→
Users
.
2
Tap
Add user or profile
→
User
→
OK
→
SET UP NOW
.
The device will switch to a new user account and the default locked screen will appear on
the screen.
3
Unlock the device and follow the on-screen instructions to complete the account setup.
Settings
129
Switching users
Tap the user account icon at the top of the locked screen and select an account to switch to.
Locked screen
Managing users
When using the owner account, you can delete accounts or change account settings.
To delete a user account, tap next to the account and then tap
Delete user
.
To change an account’s settings, tap
next to an account.
Google
Configure settings for some features provided by Google.
On the Settings screen, tap
Google
.
Settings
130
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap
Accessibility
.
•
Vision
: Customize the settings to improve accessibility for visually impaired users.
•
Hearing
: Customize the settings to improve accessibility for users with hearing
impairment.
•
Dexterity and interaction
: Customize the settings to improve accessibility for users who
have reduced dexterity.
•
Text-to-speech
: Change the settings for text-to-speech features used when Voice
Assistant is activated, such as languages, speed, and more.
•
Direction lock
: Change the directional combination settings for unlocking the screen.
•
Direct access
: Set the device to launch selected accessibility menus when you press the
Power key and the Volume Up key simultaneously.
•
Accessibility shortcut
: Set the device to activate Voice Assistant or Samsung universal
switch when you press and hold the Volume Up key and the Volume Down key
simultaneously for more than 3 seconds.
•
Notification reminder
: Set the device to alert you to notifications that you have not
checked at the interval.
•
Single tap mode
: Set the device to control incoming calls or notifications by tapping the
button instead of dragging it.
•
Accessibility settings backup
: Import, export, or share your accessibility settings.
•
SERVICES
: View accessibility services installed on the device.
Settings
131
General management
Customize your device’s system settings or reset the device.
On the Settings screen, tap
General management
.
•
Language and input
: Select device languages and change settings, such as keyboards
and voice input types. Some options may not be available depending on the selected
language. Refer to Adding device languages for more information.
•
Date and time
: Access and alter the settings to control how the device displays the time
and date.
If the battery remains fully discharged, the time and date is reset.
•
Contact us
: Ask questions or view frequently asked questions. Refer to Samsung
Members for more information.
•
Report diagnostic info to Samsung
: Set the device to automatically send the device’s
diagnostic and usage information to Samsung.
•
Marketing information
: Set whether to receive Samsung marketing information, such as
special offers, membership benefits, and newsletters.
•
Reset
: Reset your device’s settings or perform a factory data reset. You can reset all your
settings and network settings. You can also set the device to restart at a preset time for
device optimization.
Adding device languages
You can add languages to use on your device.
1
On the Settings screen, tap
General management
→
Language and input
→
Language
→
Add language
.
To view all the languages that can be added, tap
→
All languages
.
2
Select a language to add.
Settings
132
3
To set the selected language as the default language, tap
SET AS DEFAULT
. To keep the
current language setting, tap
KEEP CURRENT
.
The selected language will be added to your languages list. If you changed the default
language, the selected language will be added to the top of the list.
To change the default language from your languages list, drag
next to a language and
move it to the top of the list. Then, tap
DONE
. If an app does not support the default
language, the next supported language in the list will be used.
Software update
Update your device’s software via the firmware over-the-air (FOTA) service. You can also
schedule software updates.
On the Settings screen, tap
Software update
.
If emergency software updates are released for your device’s security and to block
new types of security threats, they will be installed automatically without your
agreement.
•
Download updates manually
: Check for and install updates manually.
•
Download updates automatically
: Set the device to download updates automatically
when connected to a Wi-Fi network.
•
Scheduled software updates
: Set the device to install updates at a specified time.
•
Last update information
: View information about the last software update.
Security updates information
Security updates are provided to strengthen the security of your device and protect your
personal information. For security updates for your model, visit security.samsungmobile.com.
The website supports only some languages.
Settings
133
User manual
View help information to learn how to use the device and apps or configure important
settings.
On the Settings screen, tap
User manual
.
About tablet
Access your device’s information.
On the Settings screen, tap
About tablet
.
To change your device’s name, tap
EDIT
.
•
Status
: View various device information, such as the SIM card status, Wi-Fi MAC address,
and serial number.
•
Legal information
: View legal information related to the device, such as safety
information and the open source licence.
•
Software information
: View the device’s software information, such as its operating
system version and firmware version.
•
Battery information
: View the device’s battery status and information.
134
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
•
Password: When the device lock feature is enabled, you must enter the password you set
for the device.
•
PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
•
PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
•
PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
•
When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
•
You cannot access some options without a subscription. For more information, contact
your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
Appendix
135
The touchscreen responds slowly or improperly
•
If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
•
If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
•
The touchscreen may malfunction in humid conditions or when exposed to water.
•
Restart your device to clear any temporary software bugs.
•
Ensure that your device software is updated to the latest version.
•
If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the
Settings
app and tap
General management
→
Reset
→
Factory data reset
→
RESET
→
DELETE ALL
. Before performing the factory data reset, remember to make backup
copies of all important data stored in the device.
Appendix
136
Calls are not connected
•
Ensure that you have accessed the right cellular network.
•
Ensure that you have not set call barring for the phone number you are dialling.
•
Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
•
Ensure that you are not covering the built-in microphone.
•
Ensure that the microphone is close to your mouth.
•
If using an earphone, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
•
Ensure that you are not blocking the device’s internal antenna.
•
When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
•
When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery icon is empty
Your battery is low. Charge the battery.
Appendix
137
The battery does not charge properly (For Samsung-approved
chargers)
•
Ensure that the charger is connected properly.
•
Visit a Samsung Service Centre and have the battery replaced.
The battery depletes faster than when first purchased
•
When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
•
Battery consumption will increase when you use certain features or apps, such as GPS,
games, or the Internet.
•
The battery is consumable and the useful charge will get shorter over time.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
•
Charge the battery.
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
•
The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
•
If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Appendix
138
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
•
Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com.
•
Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
•
Your device supports multimedia files that are authorized by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Bluetooth is not working well
If another Bluetooth device is not located or there are connection problems or performance
malfunctions, try the following:
•
Ensure that the device you wish to connect with is ready to be scanned or connected to.
•
Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
•
On your device, launch the
Settings
app, tap
Connections
, and then tap the
Bluetooth
switch to re-activate it.
•
On your device, launch the
Settings
app, tap
General management
→
Reset
→
Resetnetwork settings
→
RESET SETTINGS
to reset network settings. You may lose
registered information when performing the reset.
If the tips above do not solve the problem, contact a Samsung Service Centre.
Appendix
139
A connection is not established when you connect the device to a
computer
•
Ensure that the USB cable you are using is compatible with your device.
•
Ensure that you have the proper driver installed and updated on your computer.
•
If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
A small gap appears around the outside of the device case
•
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
•
Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the device maintenance or manually delete
unused apps or files to free up storage space.
The Apps button does not appear on the Home screen
Without using the Apps button, you can open the Apps screen by swiping upwards or
downwards on the Home screen. To display the Apps button at the bottom of the Home
screen, launch the
Settings
app and tap
Display
→
Home screen
→
Apps button
→
ShowApps button
→
APPLY
.
Appendix
140
The Home button does not appear
The navigation bar containing the Home button may disappear while using certain apps or
features. To view the navigation bar, drag upwards from the bottom of the screen.
The screen brightness adjustment bar does not appear on the
notification panel
Open the notification panel by dragging the status bar downwards, and then drag the
notification panel downwards. Tap next to the brightness adjustment bar and tap the
Show control on top
switch to activate it.
Samsung Cloud does not work
•
Ensure that you are connected to a network properly.
•
During a Samsung Cloud service check, you cannot use Samsung Cloud. Try again later.
Removing the battery
•
To remove the battery, contact an authorized service centre.
•
For your safety, you must not attempt to remove the battery. If the battery is not
properly removed, it may lead to damage to the battery and device, cause personal
injury, and/or result in the device being unsafe.
•
Samsung does not accept liability for any damage or loss (whether in contract or tort,
including negligence) which may arise from failure to precisely follow these warnings and
instructions, other than death or personal injury caused by Samsung’s negligence.
141
Health and Safety
Please read this important safety information before you use the device. It contains general
safety information for devices and may include content that does not apply to your device.
Follow the warning and caution information to prevent injury to yourself or others and to
prevent damage to your device.
The term ‘device’ refers to the product and its battery, charger, the items supplied with
the product, and any Samsung-approved accessories used with the product.
Warning: Failure to comply with safety warnings and
regulations can cause serious injury or death.
Do not use damaged power cords or plugs, or loose electrical sockets
Unsecured connections can cause electric shock or fire.
Do not touch the device, power cords, plugs, or the electric socket with wet hands or
other wet body parts
Doing so may cause electric shock.
Do not pull the power cord excessively when disconnecting it
Doing so may cause electric shock or fire.
Do not bend or damage the power cord
Doing so may cause electric shock or fire.
Do not use the device with wet hands while the device is charging
Doing so may cause electric shock.
Do not directly connect together the charger’s positive and negative terminals
Doing so may cause fire or serious injury.
Do not use your device outdoor during a thunderstorm
Doing so may result in electric shock or device malfunction.
Health and Safety
142
Use manufacturer-approved batteries, chargers, accessories, and supplies
•
Using generic batteries or chargers may shorten the life of your device or cause the
device to malfunction. They may also cause a fire or cause the battery to explode.
•
Use only a Samsung-approved battery and charger specifically designed for your device.
An incompatible battery or charger can cause serious injuries or damage to your device.
•
Samsung cannot be responsible for the user’s safety when using accessories or supplies
that are not approved by Samsung.
Do not carry your device in your back pockets or on your waist
•
The device may be damaged, explode, or result in a fire if too much pressure is applied
to it.
•
You may be injured if you are bumped or fall.
Do not drop or cause an impact to the charger or the device
Handle and dispose of the device and charger with care
•
Never dispose of the battery or device in a fire. Never place the battery or device on or in
heating devices, such as microwave ovens, stoves, or radiators. The device may explode
when overheated. Follow all local regulations when disposing of used battery or device.
•
Never crush or puncture the device.
•
Avoid exposing the device to high external pressure, which can lead to an internal short
circuit and overheating.
Protect the device, battery and charger from damage
•
Avoid exposing your device and battery to very cold or very hot temperatures.
•
Extreme temperatures can damage the device and reduce the charging capacity and life
of your device and battery.
•
Do not directly connect together the battery’s positive and negative terminals and
prevent them from coming into contact with metal objects. Doing so may cause the
battery to malfunction.
•
Never use a damaged charger or battery.
Health and Safety
143
Do not store your device near or in heaters, microwaves, hot cooking equipment, or
high pressure containers
•
The battery may leak.
•
Your device may overheat and cause a fire.
Do not use or store your device in areas with high concentrations of dust or airborne
materials
Dust or foreign materials can cause your device to malfunction and may result in fire or
electric shock.
Prevent the multipurpose jack and the small end of the charger from contact with
conductive materials, such as liquids, dust, metal powders, and pencil leads. Do not
touch the multipurpose jack with sharp tools or cause an impact to the multipurpose
jack
Conductive materials may cause a short circuit or corrosion of the terminals, which may result
in an explosion or fire.
When using the wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger
The device may not charge properly or may overheat.
Do not bite or suck the device or the battery
•
Doing so may damage the device or result in an explosion or fire.
•
Children or animals can choke on small parts.
•
If children use the device, make sure that they use the device properly.
Do not insert the device or supplied accessories into the eyes, ears, or mouth
Doing so may cause suffocation or serious injuries.
Do not handle a damaged or leaking Lithium Ion (Li-Ion) battery
For safe disposal of your Li-Ion battery, contact your nearest authorized service centre.
Health and Safety
144
Caution: Failure to comply with safety cautions and regulations
can cause injury or property damage
Do not use your device near other electronic devices
•
Most electronic devices use radio frequency signals. Your device may interfere with other
electronic devices.
•
Using an LTE data connection may cause interference with other devices, such as audio
equipment and telephones.
Do not use your device in a hospital, on an aircraft, or in automotive equipment that
can be interfered with by radio frequency
•
Avoid using your device within a 15 cm range of a pacemaker, if possible, as your device
can interfere with the pacemaker.
•
To minimize possible interference with a pacemaker, use your device only on the side of
your body that is opposite the pacemaker.
•
If you use medical equipment, contact the equipment manufacturer before using your
device to determine whether or not the equipment will be affected by radio frequencies
emitted by the device.
•
On an aircraft, using electronic devices can interfere with the aircraft’s electronic
navigational instruments. Make sure the device is turned off during takeoff and landing.
After takeoff, you can use the device in flight mode if allowed by aircraft personnel.
•
Electronic devices in your car may malfunction due to radio interference from your
device. Contact the manufacturer for more information.
Do not expose the device to heavy smoke or fumes
•
Doing so may damage the outside of the device or cause it to malfunction.
If you use a hearing aid, contact the manufacturer for information about radio
interference
The radio frequency emitted by your device may interfere with some hearing aids. Before
using your device, contact the manufacturer to determine whether or not your hearing aid
will be affected by radio frequencies emitted by the device.
Health and Safety
145
Do not use your device near devices or apparatuses that emit radio frequencies, such as
sound systems or radio towers
Radio frequencies may cause your device to malfunction.
Turn off the device in potentially explosive environments
•
Turn off your device in potentially explosive environments instead of removing the
battery.
•
Always comply with regulations, instructions and signs in potentially explosive environments.
•
Do not use your device at refuelling points (gas stations), near fuels or chemicals, or in
blasting areas.
•
Do not store or carry flammable liquids, gases, or explosive materials in the same
compartment as the device, its parts, or accessories.
If you notice strange smells or sounds coming from your device or the battery, or if
you see smoke or liquids leaking from the device or battery, stop using the device
immediately and take it to a Samsung Service Centre
Failure to do so may result in fire or explosion.
Comply with all safety warnings and regulations regarding mobile device usage while
operating a vehicle
While driving, safely operating the vehicle is your first responsibility. Never use your mobile
device while driving, if it is prohibited by law. For your safety and the safety of others, use your
common sense and remember the following tips:
•
Get to know your device and its convenience features, such as speed dial and redial.
These features help you reduce the time needed to place or receive calls on your mobile
device.
•
Position your device within easy reach. Make sure you can access your wireless device
without taking your eyes off the road. If you receive an incoming call at an inconvenient
time, let your voicemail answer it for you.
•
Suspend use in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, and
heavy traffic can be hazardous.
•
Do not take notes or look up phone numbers. Jotting down a “to do” list or flipping
through your address book takes attention away from your primary responsibility of
driving safely.
Health and Safety
146
•
Dial sensibly and assess the traffic. Place calls when you are not moving or before pulling
into traffic. Try to plan calls when your car will be stationary.
•
Do not engage in stressful or emotional conversations that may be distracting. Make
the person you are talking to aware that you are driving and suspend conversations that
could potentially divert your attention from the road.
Care for and use your mobile device properly
Keep your device dry
•
Humidity and liquids may damage the parts or electronic circuits in your device.
•
Do not turn on your device if it is wet. If your device is already on, turn it off and remove
the battery immediately (if the device will not turn off or you cannot remove the battery,
leave it as-is). Then, dry the device with a towel and take it to a service centre.
•
This device has internal liquid indicators fitted. Water damage to your device may void
the manufacturer’s warranty.
Store your device only on flat surfaces
•
If your device falls, it may be damaged.
The device can be used in locations with an ambient temperature of 0°C to 35°C. You
can store the device at an ambient temperature of -20°C to 50°C. Using or storing the
device outside of the recommended temperature ranges may damage the device or
reduce the battery’s lifespan
•
Do not store your device in very hot areas such as inside a car in the summertime. Doing
so may cause the screen to malfunction, result in damage to the device, or cause the
battery to explode.
•
Do not expose your device to direct sunlight for extended periods of time (on the
dashboard of a car, for example).
•
For a device with a removable battery, the battery can be stored separately in locations
with an ambient temperature of 0 °C to 45 °C.
Do not store your device with metal objects, such as coins, keys, and necklaces
•
Your device may be scratched or may malfunction.
•
If the battery terminals come into contact with metal objects, this may cause a fire.
Health and Safety
147
Do not store your device near magnetic fields
•
Your device may malfunction or the battery may discharge from exposure to magnetic
fields.
•
Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding
passes, may be damaged by magnetic fields.
Prolonged exposure of your skin to an overheated device may cause low temperature
burn symptoms, such as red spots and pigmentation
Do not use your device with the back cover removed
The battery may fall out of the device, which may result in damage or malfunction.
If your device has a camera flash or light, do not use it close to the eyes of people or pets
Using a flash close to the eyes may cause temporary loss of vision or damage to the eyes.
Use caution when exposed to flashing lights
•
While using your device, leave some lights on in the room and do not hold the screen too
close to your eyes.
•
Seizures or blackouts can occur when you are exposed to flashing lights while watching
videos or playing Flash-based games for extended periods. If you feel any discomfort,
stop using the device immediately.
•
If anyone related to you has experienced seizures or blackouts while using a similar
device, consult a physician before using the device.
•
If you feel discomfort, such as a muscle spasm, or disoriented, stop using the device
immediately and consult a physician.
•
To prevent eye strain, take frequent breaks while using the device.
Reduce the risk of repetitive motion injuries
When you repetitively perform actions, such as pressing keys, drawing characters on a touch
screen with your fingers, or playing games, you may experience occasional discomfort in your
hands, neck, shoulders, or other parts of your body. When using your device for extended
periods, hold the device with a relaxed grip, press the keys lightly, and take frequent breaks. If
you continue to have discomfort during or after such use, stop using the device and consult a
physician.
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Protect your hearing and ears when using a headset
•
Excessive exposure to loud sounds can cause hearing damage.
•
Exposure to loud sounds while walking may distract your attention and
cause an accident.
•
Always turn the volume down before plugging the earphones into an audio source and
use only the minimum volume setting necessary to hear your conversation or music.
•
In dry environments, static electricity can build up in the headset. Avoid using headsets
in dry environments or touch a metal object to discharge static electricity before
connecting a headset to the device.
•
Do not use a headset while driving or riding. Doing so may distract your attention and
cause an accident, or may be illegal, depending on your region.
Use caution when using the device while walking or moving
•
Always be aware of your surroundings to avoid injury to yourself or others.
•
Make sure the headset cable does not become entangled in your arms or on nearby
objects.
Do not paint or put stickers on your device
•
Paint and stickers can clog moving parts and prevent proper operation.
•
If you are allergic to paint or metal parts of the device, you may experience itching,
eczema, or swelling of the skin. When this happens, stop using the device and consult
your physician.
Do not use the device if the screen is cracked or broken
•
Broken glass or acrylic could cause injury to your hands and face. Take the device to a
Samsung Service Centre to have it repaired.
Install mobile devices and equipment with caution
•
Ensure that any mobile devices or related equipment installed in your vehicle are securely
mounted.
•
Avoid placing your device and accessories near or in an airbag deployment area.
Improperly installed wireless equipment can cause serious injury when airbags inflate
rapidly.
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149
Do not drop your device or cause impacts to your device
•
Your device may be damaged or may malfunction.
•
If bent or deformed, your device may be damaged or parts may malfunction.
Ensure maximum battery and charger life
•
Batteries may malfunction if they are not used for extended periods.
•
Over time, unused device will discharge and must be recharged before use.
•
Disconnect the charger from power sources when not in use.
•
Use the battery only for its intended purpose.
•
Follow all instructions in this manual to ensure the longest lifespan of your device
and battery. Damage or poor performance caused by failure to follow warnings and
instructions can void your manufacturer’s warranty.
•
Your device may wear out over time. Some parts and repairs are covered by the warranty
within the validity period, but damages or deterioration caused by using unapproved
accessories are not.
When using the device, mind the following
•
Hold the device upright, as you would with a traditional phone.
•
Speak directly into the microphone.
Do not disassemble, modify, or repair your device
•
Any changes or modifications to your device can void your manufacturer’s warranty. If
your device needs servicing, take your device to a Samsung Service Centre.
•
Do not disassemble or puncture the battery, as this can cause explosion or fire.
•
Turn off the device before removing the battery. If you remove the battery with the
device turned on, it may cause the device to malfunction.
When cleaning your device, mind the following
•
Wipe your device or charger with a towel or an eraser.
•
Clean the battery terminals with a cotton ball or a towel.
•
Do not use chemicals or detergents. Doing so may discolour or corrode the outside the
device or may result in electric shock or fire.
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150
Do not use the device for anything other than its intended use
•
Your device may malfunction.
Avoid disturbing others when using the device in public
Allow only qualified personnel to service your device
•
Allowing unqualified personnel to service your device may result in damage to your
device and will void your manufacturer’s warranty.
Handle SIM cards, memory cards and cables with care
•
When inserting a card or connecting a cable to your device, make sure that the card is
inserted or the cable is connected to the proper side.
•
Do not remove a card while the device is transferring or accessing information, as this
could result in loss of data and/or damage to the card or device.
•
Protect cards from strong shocks, static electricity, and electrical noise from other devices.
•
Do not touch gold-coloured contacts or terminals with your fingers or metal objects. If
dirty, wipe the card with a soft cloth.
•
Inserting a card or connecting a cable by force or improperly may result in damage to the
multipurpose jack or other parts of the device.
Ensure access to emergency services
Emergency calls from your device may not be possible in some areas or circumstances.
Before travelling in remote or undeveloped areas, plan an alternative method of contacting
emergency services personnel.
Protect your personal data and prevent leakage or misuse of sensitive information
•
While using your device, be sure to back up important data. Samsung is not responsible
for the loss of any data.
•
When disposing of your device, back up all data and then reset your device to prevent
misuse of your personal information.
•
Carefully read the permissions screen when downloading applications. Be particularly
cautious with applications that have access to many functions or to a significant amount
of your personal information.
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151
•
Check your accounts regularly for unapproved or suspicious use. If you find any sign of
misuse of your personal information, contact your service provider to delete or change
your account information.
•
In the event your device is lost or stolen, change the passwords on your accounts to
protect your personal information.
•
Avoid using applications from unknown sources and lock your device with a pattern,
password, or PIN.
Do not distribute copyright-protected material
Do not distribute copyright-protected material without the permission of the content
owners. Doing this may violate copyright laws. The manufacturer is not liable for any legal
issues caused by the user’s illegal use of copyrighted material.
Malware and viruses
To protect your device from malware and viruses, follow these usage tips. Failure to
do so may result in damages or loss of data that may not be covered by the warranty
service
•
Do not download unknown applications.
•
Do not visit untrusted websites.
•
Delete suspicious messages or email from unknown senders.
•
Set a password and change it regularly.
•
Deactivate wireless features, such as Bluetooth, when not in use.
•
If the device behaves abnormally, run an antivirus program to check for infection.
•
Run an antivirus program on your device before you launch newly-downloaded
applications and files.
•
Install antivirus programs on your computer and run them regularly to check for
infection.
•
Do not edit registry settings or modify the device’s operating system.
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152
Acknowledging Special Precautions and Industry Canada Notice
Cautions
Any changes or modifications to your device not expressly approved in this document could
void your warranty for this equipment, and void your authority to operate this equipment.
Only use approved batteries, antennas, and chargers. The use of any unauthorized accessories
may be dangerous and void the phone warranty if they cause damage or a defect to the
device.
Although your device is quite sturdy, it is a complex piece of equipment and can be broken.
Avoid dropping, hitting, bending, or sitting on it.
Information to User
This equipment has been tested and found to comply with the limits of a Class B digital
device. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation; if this equipment does cause
harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
•
Reorient/relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Warning: At very high volumes, prolonged listening to a headset can damage your
hearing.
Specific Absorption Rates (SAR) for Wireless Devices
The SAR is a value that corresponds to the relative amount of RF energy absorbed by the user
of a wireless device.
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153
The SAR value of a device is the result of an extensive testing, measuring and calculation
process. It does not represent how much RF the device emits. All devices are tested at their
highest value in strict laboratory settings. But when in operation, the SAR of a device can be
substantially less than the level reported to Industry Canada. This is because of a variety of
factors including its proximity to a base station antenna, design and other factors. What is
important to remember is that each device meets strict federal guidelines. Variations in SARs
do not represent a variation in safety.
All devices must meet the federal standard, which incorporates a substantial margin of safety.
As stated above, variations in SAR values between different model devices do not mean
variations in safety. SAR values at or below the federal standard of 1.6 W/kg are considered
safe for use by the public.
This device has been tested and meets RF exposure guidelines when used with an accessory
that contains no metal and that positions the mobile device 0mm from the body.
Correct disposal of this product
(Waste Electrical & Electronic Equipment)
This marking on the product, accessories or literature indicates that the
product and its electronic accessories (e.g., charger, headset, USB cable) should
not be disposed of with other household waste.
To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from other types
of waste and recycle them responsibly to promote the sustainable reuse of
material resources.
Household users should contact either the retailer where they purchased this product, or
their local government office, for details of where and how they can take these items for
environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the
purchase contract. This product and its electronic accessories should not be mixed with other
commercial wastes for disposal.
This product is RoHS compliant.
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154
Correct disposal of batteries in this product
This marking on the battery, manual or packaging indicates that the batteries
in this product should not be disposed of with other household waste at
the end of their working life. Where marked, the chemical symbols Hg, Cd or
Pb indicate that the battery contains mercury, cadmium or lead above the
reference levels in EC Directive 2006/66.
Disclaimer
Some content and services accessible through this device belong to third parties and are
protected by copyright, patent, trademark and/or other intellectual property laws. Such
content and services are provided solely for your personal non-commercial use. You may
not use any content or services in a manner that has not been authorized by the content
owner or service provider. Without limiting the foregoing, unless expressly authorized by the
applicable content owner or service provider, you may not modify, copy, republish, upload,
post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or
medium any content or services displayed through this device.
“THIRD PARTY CONTENT AND SERVICES ARE PROVIDED “AS IS.” SAMSUNG DOES NOT
WARRANT CONTENT OR SERVICES SO PROVIDED, EITHER EXPRESSLY OR IMPLIED, FOR ANY
PURPOSE. SAMSUNG EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING BUT NOT
LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
SAMSUNG DOES NOT GUARANTEE THE ACCURACY, VALIDITY, TIMELINESS, LEGALITY, OR
COMPLETENESS OF ANY CONTENT OR SERVICE MADE AVAILABLE THROUGH THIS DEVICE
AND UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL SAMSUNG BE LIABLE,
WHETHER IN CONTRACT OR TORT, FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES, ATTORNEY FEES, EXPENSES, OR ANY OTHER DAMAGES ARISING
OUT OF, OR IN CONNECTION WITH, ANY INFORMATION CONTAINED IN, OR AS A RESULT OF
THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.”
Health and Safety
155
Third party services may be terminated or interrupted at any time, and Samsung makes no
representation or warranty that any content or service will remain available for any period
of time. Content and services are transmitted by third parties by means of networks and
transmission facilities over which Samsung has no control. Without limiting the generality of
this disclaimer, Samsung expressly disclaims any responsibility or liability for any interruption
or suspension of any content or service made available through this device.
Samsung is neither responsible nor liable for customer service related to the content and
services. Any question or request for service relating to the content or services should be
made directly to the respective content and service providers.
Technical requirements for Wi-Fi operation in the 5 GHz band
Wi-Fi Access Points that are capable of allowing your device to operate in the 5.15 - 5.25GHz
band are optimized for indoor use only. If your Wi-Fi network is capable of operating in this
mode, please restrict your Wi-Fi use to indoors to not violate federal regulations to protect
Mobile Satellite Services.
Copyright
Copyright © 2018 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.
Trademarks
•
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
•
Bluetooth
®
is a registered trademark of Bluetooth SIG, Inc. worldwide.
•
Wi-Fi
®
, Wi-Fi Protected Setup
™
, Wi-Fi Direct
™
, Wi-Fi CERTIFIED
™
, and the Wi-Fi logo are
registered trademarks of the Wi-Fi Alliance.
•
Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the
double-D symbol are trademarks of Dolby Laboratories.
•
All other trademarks and copyrights are the property of their respective owners.
IC Notice
This Class B digital apparatus complies with Canadian ICES-003.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.
