User Manual - Page 23

For S9721/87.

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23
Problem Possible cause Solution
Water is leaking from the
bottom of the shaver.
During cleaning, water may
collect between the inner
body and the outer shell of the
shaver.
This is normal and not dangerous
because all electronics are enclosed in a
sealed power unit inside the shaver.
The SmartClean system
does not work when I
press the on/off button.
The SmartClean system is not
connected to the mains.
Put the small plug in SmartClean system
and put the adapter in the wall socket.
The shaver is not entirely
clean after I clean it in the
SmartClean system.
You have not placed the shaver in
the SmartClean system properly,
so there is no electrical connection
between the SmartClean system
and the shaver.
Press down the top cap (‘click’) to ensure
a proper connection between the shaver
and the SmartClean system.
The cleaning cartridge needs
replacement.
Replace the cleaning cartridge (see
chapter ‘Cleaning and maintenance’).
The cleaning cartridge is empty.
The replacement symbol ashes
to indicate you have to replace
the cleaning cartridge.
Place a new cleaning cartridge in
the SmartClean system (see chapter
‘Cleaning and maintenance’).
You have used another cleaning
uid than the original Philips
cleaning cartridge.
Only use the Philips cleaning cartridge.
The drain of the cleaning
cartridge might be blocked.
Push the hairs down the drain with a
toothpick.
The shaver is not fully
charged after I charge it
in the SmartClean system.
You have not placed the shaver
in the SmartClean system
properly.
Press down the top cap (‘click’) to ensure
a proper connection between the shaver
and the SmartClean system.
ENGLISH 23
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