User Manual GE® GTE18GSNRSS 17.5 Cu. Ft. Top-Freezer Refrigerator

Parts and accessories may be returned for credit up to 90
days from the date the part or accessory was shipped to you
from our warehouse. Returns need at least one billing cycle
(30 days) to be processed before your account can be
credited.
- 30 Day Return Policy Items may be returned within 30 days
from the date they were shipped from our warehouse without
a restocking fee.
- 31-90 Day Return Policy Items may be returned within 31-90
days from the date they were shipped from our warehouse. A
$15 restocking fee will be charged.
- Over 90 Day Return Policy Items that were shipped more than
90 days ago cannot be returned.

Parts
- If a service part or accessory is no longer available, there is
not a
compatible part we can substitute.
- You may be able to locate the part through another source.
Check for
an authorized GE Appliances Parts distributor in your area
who may
still have the item in inventory. You may also be able to find
the part by
conducting an online search using the part number. Some
online parts
distributors or other sites that sell used or refurbished parts
may still
have the item in stock.
- If you are unsure which part number you need, locate the
model
number of your appliance and find your model on our Parts
and
Accessories web site. From there you will be able to access
assembly
diagrams that identify replacement parts from each section of
the
appliance. If you are unable to locate your model number or
find it on
our Parts and Accessories site, please Contact Us for guided
assistance.
Appliances
- When an appliance is no longer manufactured, there is
always a
remote possibility it could still be in stock in a dealer's
inventory. Since
we are unable to confirm which models remain in stock at
dealer sites,
use our Where to Buy site for a listing of dealers near you to
contact. If
the model you would like is not available with any of those
dealers, try
expanding your search area.
- Our site provides specifications and product information on
many of
our appliances that are no longer manufactured. If you cannot
find
your model on our site, Contact Us for assistance. We can
often help
provide the specifications you need, or even assist you with
finding a
comparable model.
Publications
- Appliances that are 20+ years old may have limited literature
availability (owner's manuals, installation instructions, energy
guide
labels, templates, and wiring diagrams). If you are unable to
find
literature for your model on our site, Contact Us for
assistance. In
some cases, we may be able to locate the materials.

A RMA number is required for a return and must be visible on
the
return package or the return will not be processed. Our parts
are
shipped from several warehouses. When returning a part, the
return
package should be addressed to the warehouse that originally
shipped the part. You should have received an email that
includes your
RMA number as well as the correct return address and a
printable
return label. If you did not, please call us at 800-626-2002
Monday -
Friday 8am - 8pm ET, Saturday 8:30am - 5pm ET.