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Troubleshooting
SYMPTOM PROBABLE CAUSE REMEDY
Dehydrator
does not
turn on
The wall power supply is
not on.
The dehydrator switch is
not on
Make sure power is in on
position
Press the power on button
Fan is working
but there is no
heat
Heater malfunction Turn the dehydrator off. Call
the service centre.
Heater is
working but
the fan is not
working
Check for any foreign object
lodged in the fan.
Turn the dehydrator off.
Check to see if there is any
foreign object. If still not
working, call the service
centre.
Not dehydrating
correctly
Too much food on the tray
Food is overlapping on the
tray
Reduce the food quantity
Evenly space food on the tray
Water drops on
the door
Too much food on the tray
Food contains too much
water
Reduce the food quantity
Reduce the food quantity
and increase dehydrating
time
Over heating or
little heating
Temperature control system
is not working properly
Turn the machine OFF and
contact the service centre.
Foods are
not evenly
dehydrated
The thickness of the food is
not even
Too much food on the tray
Evenly slice the food
Reduce the food on the tray
Abnormal
sound from
the fan
Screen cover in front of fan is
rubbing the fan blade
Turn off the machine and
unplug from power source.
Gently pull screen away from
fan blades by using needle
nose pliers.
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