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Troubleshooting
Check your problem by using the chart below and try the solutions for each problem . If the
Oven will not start
a. Electrical cord for oven is
not pl
b. Door is open.
c. W
a. Plug into the outlet.
b. Close the door
again.
c. Check instructions.
Arcing or sparking
a. Materials to be avoided in
b. The oven is operated when
e
c. Spilled
cavity.
a. Use microwave-safe
co
b. Do not operate with oven
e
c . Clean cavity with wet towel.
Unevenly coo
foods
a. Materials to be avoided in
b. Food is not defrosted
completely.
c. Co
d. Food is not turned or stirred.
a. Use microwave-safe
co
b. C
c. Use correct co
power level.
d. Turn or stir
Overcooked foods
Co
not suitable.
Use correct coo
power level.
Undercooked foods
a. Materials to be avoided in
b. Food is not defrosted
c
c. Oven ventilation ports are
restricted.
d. C
not suitable.
a. Use microwave-safe
co
b. C
c. Check to see that oven venti-
lation ports are not restricted.
d. Use correct cooking time,
power level.
a. Materials to be avoided in
b. Co
not sui
c. Food is not turned or stirred.
a. Use microwave-safe
co
b. Use correct cook t ,
power level.
c. Turn or stir food.
Maintenance
is not suitable.
microwave oven still does not work properly, contact the following number for customer
assistance: 800-657-6119.
ugged in.
rong operation is set.
and try
microwave oven were used.
mpty.
food remains in the
okware only.
mpty.
ked
microwave oven were used.
oking time, power level
okware only.
ompletely defrost food.
oking time,
food.
oking time, power level is
king time,
microwave oven were used.
ompletely.
ooking time, power level is
okware only.
ompletely defrost food.
Improper defrosting
microwave oven were used.
oking time, power level is
table.
okware only.
imeing
Sensor cooked foods
not properly cooked
a. Cover or lid on food not
vented.
b. Door opened before sensor-
detected cooking time
appears in display.
a. Cover or lid over food must
contain vent hole for escaping
steam.
b. Do not open door to stir or
turn food before sensor-
detected cooking time
appears in display.
1-
EN-14
TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY
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