Refrigerator
User manual
RS51K5*/RS55K5*
Free Standing Appliance
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English2
Contents
Contents
Safety information 3
Important safety symbols and precautions: 5
Severe warning signs for transportation and site 6
Critical installation warnings 6
Installation cautions 10
Critical usage warnings 10
Usage cautions 15
Cleaning cautions 18
Critical disposal warnings 20
Additional tips for proper usage 21
Saving Energy Tips 22
This appliance is intended to be used in household and similar applications such as 22
Instructions about the WEEE 23
Installation 24
Refrigerator at a glance 24
Step-by-step installation 26
Operations 38
Feature panel 38
Temperature settings 45
Special features 46
Maintenance 50
Handle and care 50
Cleaning 52
Replacement 53
Troubleshooting 55
General 55
Do you hear abnormal sounds from the refrigerator? 59
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Safety information
• Before using your new Samsung Refrigerator, please read this
manual thoroughly to ensure that you know how to operate the
features and functions that your new appliance offers safely and
efciently.
• This appliance is not intended for use by persons (including
children) with reduced physical, sensory, or mental capabilities,
or those who lack experience and knowledge, unless they have
been given supervision or instruction concerning the use of the
appliance by a person responsible for their safety.
• This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in
a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
• Warnings and Important Safety Instructions in this manual do not
cover all possible conditions and situations that may occur.
It is your responsibility to use common sense, caution, and care
when installing, maintaining, and operating your appliance.
• Because these following operating instructions cover various
models, the characteristics of your refrigerator may differ slightly
from those described in this manual and not all warning signs may
be applicable. If you have any questions or concerns, contact your
nearest service center or nd help and information online at www.
samsung.com.
• R-600a or R-134a is used as a refrigerant. Check the compressor
label on the rear of the appliance or the rating label inside the
fridge to see which refrigerant is used for your refrigerator. When
this product contains ammable gas (Refrigerant R-600a), contact
your local authority in regard to safe disposal of this product.
Safety information
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Safety information
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Safety information
• In order to avoid the creation of a ammable gas-air mixture
if a leak in the refrigerating circuit occurs, the size of the room
in which the appliance may be sited depends on the amount of
refrigerant used.
• Never start up an appliance showing any signs of damage. If in
doubt, consult your dealer. The room must be 1 m³ in size for
every 8 g of R-600a refrigerant inside the appliance.
The amount of refrigerant in your particular appliance is shown on
the identication plate inside the appliance.
• Refrigerant squirting out of the pipes could ignite or cause an eye
injury. When refrigerant leaks from the pipe, avoid any naked
ames and move anything ammable away from the product and
ventilate the room immediately.
- Failing to do so may result in re or explosion.
• Do not store explosive substances such as aerosol cans with a
ammable propellant in this appliance.
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Safety information
Important safety symbols and precautions:
Please follow all safety instructions in this manual. This manual uses
the following safety symbols.
WARNING
Hazards or unsafe practices that may result in severe personal injury,
property damage, and/or death.
CAUTION
Hazards or unsafe practices that may result in severe personal injury
and/or property damage.
NOTE
Useful information that helps users understand or benet from the
refrigerator.
These warning signs are here to prevent injury to you and others.
Please follow them carefully.
After reading this section, keep it in a safe place for future reference.
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Safety information
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Safety information
Severe warning signs for transportation and site
WARNING
• When transporting and installing the appliance,care should be
taken to ensure that no parts of the refrigerating circuit are
damaged.
- Refrigerant leaking from the pipe work could ignite or cause
an eye injury. If a leak is detected, avoid any naked ames
or potential sources of ignition and air the room in which the
appliance is standing for several minutes.
- This appliance contains a small amount of isobutane refrigerant
(R-600a), a natural gas with high environmental compatibility
that is, however, also combustible. When transporting and
installing the appliance, care should be taken to ensure that no
parts of the refrigerating circuit are damaged.
• When transporting and installing the refrigerator, do not touch the
water hose on the back side of the refrigerator.
- This may damage the refrigerator and as a result the water
dispenser can not be used.
Critical installation warnings
WARNING
• Do not install the refrigerator in a damp location or place where it
may come in contact with water.
- Deteriorated insulation on electrical parts may cause an electric
shock or re.
• Do not place this refrigerator in direct sunlight or expose it to the
heat from stoves, room heaters, or other appliances.
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Safety information
• Do not plug several appliances into the same multiple power strip.
The refrigerator should always be plugged into its own individual
electrical outlet which has a voltage rating that matches the
voltage listed on the refrigerator’s rating plate.
- This provides the best performance and also prevents
overloading of house wiring circuits, which could cause a re
hazard from overheated wires.
• If the wall socket is loose, do not insert the power plug.
- There is a risk of electric shock of re.
• Do not use a power cord that has cracks or abrasion damage along
its length or at either end.
• Do not bend the power cord excessively or place heavy objects on
it.
• Do not pull or excessively bend the power cord.
• Do not twist or tie the power cord.
• Do not hook the power cord over a metal object, place a heavy
object on the power cord, insert the power cord between objects,
or push the power cord into the space behind the appliance.
• When moving the refrigerator, be careful not to roll over or
damage the power cord.
- This may result in an electric shock or re.
• Never unplug your refrigerator by pulling on the power cord.
Always grip the plug rmly and pull straight out from the outlet.
- Damage to the cord may cause a short-circuit, re, and/or
electric shock.
• Do not use aerosols near the refrigerator.
- Using aerosols near the refrigerator may cause an explosion or
re.
• Do not install this appliance near a heater or inammable material.
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Safety information
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Safety information
• Do not install this appliance in a location where gas may leak.
- This may result in an electric shock or re.
• This refrigerator must be properly located and installed in
accordance with the instructions in this manual before you use it.
• Connect the power plug in the proper position with the cord
hanging down.
- If you connect the power plug upside down, the wire can get
cut off and cause a re or electric shock.
• Make sure that the power plug is not crushed or damaged by the
back of the refrigerator.
• Keep the packing materials out of reach of children.
- There is a risk of death from suffocation if a child puts the
packing materials on his or her head.
• The appliance must be positioned so that the plug is accessible
after installation.
- Failing to do so may result in an electric shock or re due to
electric leakage.
• Do not install this appliance in a humid, oily or dusty location, in a
location exposed to direct sunlight and water (rain drops).
- Deteriorated insulation of electrical parts may cause an electric
shock or re.
• If any dust or water is in the refrigerator, pull out power plug and
contact your Samsung Electronics service center.
- Otherwise there is a risk of re.
• Do not stand on top of the appliance or place objects (such as
laundry, lighted candles, lighted cigarettes, dishes, chemicals,
metal objects, etc.) on the appliance.
- This may result in an electric shock, re, problems with the
product, or injury.
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Safety information
• You need to remove all the protective plastic lm before you
initially plug the product in.
• Children should be supervised to ensure that they do not play with
the snap rings used for door adjustment or the water tube clips.
- There is risk of death by suffocation if a child swallows a snap
ring or water tube clip. Keep the snap rings and water tube clips
out of children’s reach.
• The refrigerator must be safely grounded.
- Always make sure that you have grounded the refrigerator
before attempting to investigate or repair any part of the
appliance. Power leakages can cause severe electric shock.
• Never use gas pipes, telephone lines, or other potential lightning
attractors as an electrical ground.
- You must ground the refrigerator to prevent any power
leakages or electric shocks caused by current leakage from the
refrigerator.
- This may result in an electric shock, re, explosion, or problems
with the product.
• Plug the power plug into the wall socket rmly. Do not use a
damaged power plug, damaged power cord, or loose wall socket.
- This may result in an electric shock or re.
• If the power cord is damaged, have it replaced immediately by the
manufacturer or one of its service agents.
• The fuse on the refrigerator must be changed by a qualied
technician or service company.
- Failing to do so may result in an electric shock or personal
injury.
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Safety information
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Safety information
Installation cautions
CAUTION
• Allow sufcient space around the refrigerator and install it on a
at surface.
- If your refrigerator is not level, cooling efciency and durability
can be declined.
- Keep the ventilation space in the appliance enclosure or
mounting structure clear of obstructions.
• Allow the appliance to stand for 2 hours before loading foods after
installation and turning on.
• We strongly recommend you have a qualied technician or service
company install the refrigerator.
- Failing to do so may result in an electric shock, re, explosion,
problems with the product, or injury.
Critical usage warnings
WARNING
• Do not insert the power plug into a wall socket with wet hands.
- This may result in an electric shock.
• Do not store articles on the top of the appliance.
- When you open or close the door, the articles may fall and
cause personal injury and/or material damage.
• Do not insert hands, feet or metal objects (such as chopsticks, etc.)
into the bottom or the back of the refrigerator.
- This may result in an electric shock or injury.
- Any sharp edges may cause a personal injury.
• Do not touch the inside walls of the freezer or products stored in
the freezer with wet hands.
- This may cause frostbite.
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Safety information
• Do not put a container lled with water on the refrigerator.
- If spilled, there is a risk of re or electric shock.
• Do not keep volatile or ammable objects or substances (benzene,
thinner, propane gas, alcohol, ether, LP gas, and other such
products) in the refrigerator.
- This refrigerator is for storing food only.
- This may result in re or explosion.
• Children should be supervised to ensure that they do not play with
the appliance.
- Keep ngers out of “pinch point” areas. Clearances between the
doors and cabinet are necessarily small. Be careful when you
open the doors if children are in the area.
• Do not let children hang on the door or door bins. A serious injury
may occur.
• Do not let children go inside the refrigerator. They could become
trapped.
• Do not insert your hands into the bottom area under the appliance.
- Any sharp edges may cause personal injury.
• Do not store pharmaceutical products, scientic materials, or
temperature sensitive products in the refrigerator.
- Products that require strict temperature controls must not be
stored in the refrigerator.
• Do not place or use electrical appliance inside the refrigerator/
freezer, unless they are of a type recommended by the
manufacturer.
• If you smell pharmaceutical or smoke, pull out power plug
immediately and contact your Samsung Electronics service center.
• If any dust or water is in Refrigerator, pull out power plug and
contact your Samsung Electronics service center.
- Otherwise there is a risk of re.
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Safety information
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Safety information
• Do not let children step on a drawer.
- The drawer may break and cause them to slip.
• Do not leave the doors of the refrigerator open while the
refrigerator is unattended and do not let children enter inside the
refrigerator.
• Do not allow babies or children go inside the drawer.
- It can cause death from suffocation by entrapment or personal
injury.
• Do not overll the refrigerator with food.
- When you open the door, an item may fall out and cause
personal injury or material damage.
• Do not spray volatile material such as insecticide onto the surface
of the appliance.
- As well as being harmful to humans, it may also result in an
electric shock, re, or problems with the product.
• Never put ngers or other objects into the water dispenser hole,
ice chute and ice maker bucket.
- It may cause a personal injury or material damage.
• Do not use or place any substances sensitive to temperature such
as ammable sprays, ammable objects, dry ice, medicine, or
chemicals near or inside of the refrigerator.
• Do not use a hair dryer to dry the inside of the refrigerator. Do
not place a lighted candle in the refrigerator for removing bad
odours.
- This may result in an electric shock or re.
• Fill the water tank, ice tray and water cubes only with potable
water (mineral water or puried water).
- Do not ll the tank with tea, juice or sports drink, this may
damage the refrigerator.
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Safety information
• Do not stand on top of the appliance or place objects (such as
laundry, lighted candles, lighted cigarettes, dishes, chemicals,
metal objects, etc.) on the appliance. This may result in an electric
shock, re, problems with the product, or injury. Do not put a
container lled with water on the appliance.
- If spilled, there is a risk of re or electric shock.
• Do not use mechanical devices or any other means to accelerate
the defrosting process, other than those recommended by the
manufacturer.
• Do not damage the refrigerant circuit.
• Never stare directly at the UV LED lamp for long periods of time.
- This may result in eye strain due to the ultraviolet rays.
• Do not put fridge shelf in upside down. Shelf stopper could not
work.
- It may cause a personal injury because of glass shelf drop.
• Keep ngers out of “pinch point” areas. Clearances between the
doors and cabinet are necessarily small. Be careful when you open
the doors if children are in the area.
• If a gas leak is detected, avoid any naked ames or potential
sources of ignition, and air the room in which the appliance is
standing for several minutes.
- Do not touch the appliance or power cord.
- Do not use a ventilating fan.
- A spark may result in explosion or re.
• Use only the LED Lamps provided by the manufacturer or its
service agents.
• Bottles should be stored tightly together so that they do not fall
out.
• This product is intended only for the storage of food in a domestic
environment.
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Safety information
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Safety information
• Never put ngers or other objects into the water dispenser hole,
ice chute and ice maker bucket.
- It may cause a personal injury or material damage.
• Do not attempt to repair, disassemble, or modify the refrigerator
yourself.
• Do not use any fuse (such as cooper, steel wire, etc.) other than a
standard fuse.
• If your refrigerator needs to be repaired or reinstalled, contact
your nearest service center.
- Failing to do so may result in an electric shock, re, problems
with the product, or injury.
• If the interior or exterior LED lamp has gone out, contact your
nearest service center.
• If the refrigerator emits a burning smell or smoke, unplug the
refrigerator immediately and contact your Samsung Electronics
service center.
- Failing to do so may result in an electric or re hazards.
• Pull the power plug out of the socket before changing the interior
lamps of the refrigerator.
- Otherwise, there is a risk of electric shock.
• If you experience difculty changing a non-LED light, contact a
Samsung service center.
• If the product is equipped with LED lamps, do not disassemble the
Lamp Covers and LED lamps yourself.
- Contact a Samsung service center.
• Plug the power plug into the wall socket rmly.
• Do not use a damaged power plug, damaged power cord or loose
wall socket.
- This may result in an electric shock or re.
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Safety information
Usage cautions
CAUTION
• Do not re-freeze frozen foods that have thawed completely. Do
not place carbonated or zzy drinks in the freezer compartment.
Do not put bottles or glass containers in the freezer.
- When the contents freeze, the glass may break and cause
personal injury.
• Use only the ice maker provided with the refrigerator.
• Have the refrigerator’s water supply connected only to a potable
water supply. To operate the ice maker properly, water pressure of
20 ~ 125 psi (138 ~ 862 kPa) is required. If you will be away from
home for a long period of time (on vacation, for example) and
won’t be using the water or ice dispensers, close the water valve.
- Otherwise, water leakage may occur.
• If you won’t be using the refrigerator for a very long period of
time, (3 weeks or more) empty the refrigerator including the ice
bucket, unplug it, close the water valve, wipe excess moisture
from the inside walls, and leave the doors open to prevent odors
and mold.
• To get the best performance from the product:
- Do not place food too close to the vents at the rear of the
refrigerator as this can obstruct free air circulation in the
refrigerator compartment.
- Wrap food up properly or place it in airtight containers before
putting it into the refrigerator.
- Do not place glass bottles or carbonated beverages into the
freezer. They can freeze and break. Broken beverage containers
can cause injury.
- Please observe maximum storage times and expiration dates of
frozen goods.
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Safety information
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Safety information
- There is no need to disconnect the refrigerator from the power
supply if you will be away for less than three weeks. However,
if you will be away for more than three weeks, remove all the
food and ice in the ice bucket, unplug the refrigerator, close the
water valve, wipe excess moisture from the inside walls, and
leave the doors open to prevent odors and mold.
• Do not place glass or bottles or carbonated beverages into the
freezer.
- The container may freeze and break, and this may result in
injury.
• Do not place carbonated or zzy drinks in the freezer
compartment. Do not put bottles or glass containers in the freezer.
- When the contents freeze, the glass may break and cause
personal injury and property damage.
• Service Warranty and Modication.
- Any changes or modications performed by a 3rd party on this
nished appliance are not covered under Samsung warranty
service, nor is Samsung responsible for safety issues that result
from 3rd party modications.
• Do not block the air vents inside the refrigerator.
- If the air vents are blocked, especially with a plastic bag, the
refrigerator can be over cooled. If a cooling period lasts too
long, the water lter may break and cause water leakage.
• Use only the ice-maker provided with the refrigerator.
• Wipe excess moisture from the inside and leave the doors open.
- Otherwise, odor and mold may develop.
• If the refrigerator is disconnected from the power supply, you
should wait for at least ve minutes before plugging it back in.
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Safety information
• If you have a long vacation planned or do not intend to use the
refrigerator for a long period of time, (3 weeks or more) empty the
refrigerator including the ice bucket, pull out the power plug, close
the water valve, wipe excess moisture from the inside walls, and
leave the doors open to prevent odors and mold.
• When the refrigerator got wet by water, pull out the power plug
and contact your Samsung Electronics service center.
• Do not strike or apply excessive force to any glass surface.
- Broken glass may result in a personal injury and/or property
damage.
• Fill the water tank and ice cube trays with potable water only (tap
water, mineral water, or puried water).
- Do not ll the tank with tea or a sports drink. This may damage
the refrigerator.
• Be careful that your ngers are not caught in.
• If the refrigerator is ooded, make sure to contact your nearest
service center.
- There is a risk of electric shock or re.
• Do not store explosive substances such as aerosol cans with a
ammable propellant in this appliance.
• Do not keep vegetable oil in your refrigerator’s door bins. The oil
can solidify, making it foul-tasting and difcult to use. In addition,
the open container can leak and the leaked oil can cause the door
bin to crack. After opening an oil container, it is best to keep the
container in a cool and shaded place such as a cupboard or pantry.
- Examples of vegetable oil: olive oil, corn oil, grape-seed oil, etc.
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Safety information
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Safety information
Cleaning cautions
CAUTION
• Do not spray water directly on the inside or outside the
refrigerator.
- There is a risk of re or electric shock.
• Do not use a hair dryer to dry the inside of the refrigerator.
• Do not place a lighted candle in the refrigerator to remove bad
odors.
- This may result in an electric shock or re.
• Do not spray cleaning products directly on the display.
- Printed letters on the display may come off.
• If any foreign substance such as water has entered the appliance,
unplug the power plug and contact your nearest service center.
- Failing to do so may result in an electric shock or re.
• Use a clean, dry cloth to remove any foreign matter or dust from
the power plug blades. Do not use a wet or damp cloth when
cleaning the plug.
- Otherwise, there is a risk of re or electric shock.
• Do not clean the appliance by spraying water directly onto it.
• Do not use benzene, thinner, or Clorox, Chloride for cleaning.
- They may damage the surface of the appliance and may cause a
re.
• Never put ngers or other objects into the dispenser hole.
- It may cause a personal injury or material damage.
• Before cleaning or performing maintenance, unplug the appliance
from the wall socket.
- Failing to do so may result in an electric shock or re.
• Use a clean sponge or soft cloth and a mild detergent in warm
water to clean the refrigerator.
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Safety information
• Do not use abrasive or harsh cleansers such as window sprays,
scouring cleansers, ammable uids, muriatic acid, cleaning
waxes, concentrated detergents, bleaches, or cleansers containing
petroleum products on exterior surfaces (doors and cabinet),
plastic parts, door and interior liners, and gaskets.
- These can scratch or damage the material.
• Do not clean glass shelves or covers with warm water when they
are cold. Glass shelves and covers may break if exposed to sudden
temperature changes or impacts such as bumping or dropping.
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Safety information
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Safety information
Critical disposal warnings
WARNING
• Please dispose of the packaging material from this product in an
environmentally friendly manner.
• Ensure that none of the pipes on the back of the refrigerator are
damaged prior to disposal.
• R-600a or R-134a is used as a refrigerant. Check the compressor
label on the rear of the appliance or the rating label inside the
fridge to see which refrigerant is used for your refrigerator. If this
refrigerator contains ammable gas (Refrigerant R-600a), contact
your local authority in regard to safe disposal of this product.
• When disposing of this refrigerator, remove the door/door seals
and door latch so that small children or animals cannot become
trapped inside. Children should be supervised to ensure that they
do not play with the appliance. If trapped inside, a child may get
hurt or suffocate to death.
- If trapped inside, the child may become injury and suffocate to
death.
• Cyclopentane is used in the insulation. The gases in the insulation
material require a special disposal procedure. Please contact your
local authorities in regard to the environmentally safe disposal of
this product.
• Keep all packaging materials well out of the reach of children, as
packaging materials can be dangerous to children.
- If a child places a bag over his or her head, the child could
suffocate.
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Safety information
Additional tips for proper usage
• In the event of a power failure, call the local ofce of your electric
company and ask how long the failure is going to last.
- Most power failures that are corrected in an hour or two will
not affect your refrigerator temperatures. However, you should
minimize the number of door openings while the power is off.
- Should the power failure last more than 24 hours, remove and
discard all frozen food.
• The refrigerator might not operate consistently (frozen contents
can thaw or temperatures can become too warm in the frozen
food compartment) if sited for an extended period of time in a
location where ambient air temperatures are constantly below the
temperatures for which the appliance is designed.
• In case of particular foods, keeping it under refrigeration can have
a bad effect on preservation due to its properties.
• Your appliance is frost free, which means there is no need
to manually defrost your appliance. This will be carried out
automatically.
• Temperature rise during defrosting complies with ISO
requirements. If you want to prevent an undue rise in the
temperature of frozen food while the appliance defrosts, wrap the
frozen food in several layers of newspaper.
• Do not re-freeze frozen foods that have thawed completely.
• The temperature of two star section (sections) or compartment
(compartments) which have two star symbol (
) is slightly higher
than other freezer compartment (compartments).
The two star section (sections) or compartment (compartments) is
(are) based on the instruction and/or the condition as delivered.
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Safety information
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Safety information
Saving Energy Tips
• Install the appliance in a cool, dry room with adequate ventilation.
Ensure that it is not exposed to direct sunlight and never put it
near a direct source of heat (a radiator, for example).
• Not to block any vents and grilles is recommended for energy
efciency.
• Allow warm food to cool down before placing it in the appliance.
• Put frozen food in the refrigerator to thaw. You can then use
the low temperatures of the frozen products to cool food in the
refrigerator.
• Do not keep the door of the refrigerator open for too long when
putting food in or taking food out. The shorter the time the door is
open, the less frost build-up you’ll have in the freezer.
• It is recommended to install the refrigerator with clearance to the
back and sides. This will help reduce power consumption and keep
your energy bills lower.
• For the most efcient use of energy, please keep the all inner
ttings such as baskets, drawers, shelves on the position supplied
by manufacturer.
This appliance is intended to be used in household and similar
applications such as
• staff kitchen areas in shops, ofces and other working
environments;
• farm houses and by clients in hotels, motels and other residential
type environments;
• bed and breakfast type environments;
• catering and similar non-retail applications.
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Safety information
Instructions about the WEEE
Correct Disposal of This Product (Waste Electrical & Electronic
Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates
that the product and its electronic accessories (e.g. charger,
headset, USB cable) should not be disposed of with other
household waste at the end of their working life. To prevent
possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from
other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they
purchased this product, or their local government ofce, for details
of where and how they can take these items for environmentally
safe recycling.
Business users should contact their supplier and check the terms
and conditions of the purchase contract. This product and its
electronic accessories should not be mixed with other commercial
wastes for disposal.
For information on Samsung’s environmental commitments and
product specic regulatory obligations e.g. REACH visit: samsung.
com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/
data_corner.html
(For products sold in European countries only)
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Installation
Follow these instructions carefully to ensure a proper installation of this refrigerator and
to prevent accidents before using it.
WARNING
• Use the refrigerator only for its intended purpose as described in this manual.
• Any servicing must be performed by a qualied technician.
• Dispose of the product packaging material in compliance with the local regulations.
• To prevent electric shock, unplug the power cord before servicing or replacements.
Refrigerator at a glance
The actual appearance of your refrigerator may differ, depending on the model and the
country.
RS55K5*
08
01
02
03
04
05
10
06
07
Installation
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Installation
RS51K56* / RS51K57*
09
01
02
03
04
05
11
06
10
12
07
13
01 Freezer shelves 02 Freezer guard 03 Dried food and meat
storage bin
04 Refrigerator guard 05 Egg container 06 Refrigerator shelves
07 Vegetable bin 08 Twist Ice maker * 09 Ice chute **
10 Beverage station * 11 Wine Rack * 12 Foldable shelf *
13 Water lter **
* Applicable models only ** Dispenser models only
NOTE
As the shelf parts may become loose, use caution when removing the foldable shelf.
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Installation
English26
Installation
Step-by-step installation
STEP 1 Select a site
Site requirements:
• Solid, level surface without carpeting or ooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for opening and closing the door
• Away from a heat source
• Room for maintenance and servicing
• Temperature range: between 5 °C and 43 °C
Effective temperature range
The refrigerator is designed to operate normally in the temperature range specied by its
class rating.
Class Symbol
Ambient Temperature range (°C)
IEC 62552 (ISO 15502) ISO 8561
Extended Temperate SN +10 to +32 +10 to +32
Temperate N +16 to +32 +16 to +32
Subtropical ST +16 to +38 +18 to +38
Tropical T +16 to +43 +18 to +43
NOTE
The cooling performance and power consumption of the refrigerator may be affected
by the ambient temperature, the door-opening frequency, and the location of the
refrigerator. We recommend adjusting the temperature settings as appropriate.
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English 27
Installation
Clearance
See the gures and table below for space requirements for installation.
A
B
C
D
Depth “A” 700
Width “B” 912
Height “C” 1743
Overall Height “D” 1789
(unit: mm)
01
02 09
04
05
06
07
08
03
No. RS55K* RS51K*
01 50 mm 50 mm
02 140° 165°
03 435 mm 435 mm
04 1546 mm 1625 mm
05 600 mm 600 mm
06 912 mm 912 mm
07 23 mm 23 mm
08 1163 mm 1163 mm
09 140° 140°
NOTE
The measurements in the above table may differ, depending on the measuring method.
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Installation
English28
Installation
STEP 2 Flooring
• The surface to install the refrigerator
must support a fully loaded refrigerator.
• To protect the oor, put a large piece
of cardboard on each leg of the
refrigerator.
• Once the refrigerator is in its nal
position, do not move it unless
necessary to protect the oor. If you
have to, use a thick paper or cloth such
as old carpets along the movement
path.
NOTE
If the refrigerator cannot pass through the entrance due to its size, see the Door removal
for entrance section in the Installation chapter.
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English 29
Installation
STEP 3 Adjust the levelling legs
CAUTION
• The refrigerator must be levelled on a at, solid oor. Failing to do so can cause
damage to the refrigerator or physical injury.
• Levelling must be performed with an empty refrigerator. Make sure no food items
remain inside the refrigerator.
• For safety reasons, adjust the front side a little higher than the rear side.
The refrigerator can be levelled using the front legs that have a special screw (leveller) for
levelling purposes. Use a at-head screwdriver for levelling.
To adjust the height of the freezer side:
Insert a at-head screwdriver into the
leveller of the freezer-side front leg. Turn
the leveller clockwise to raise, or turn it
counter clockwise to lower.
To adjust the height of the fridge side:
Insert a at-head screwdriver into the
leveller of the fridge-side front leg. Turn
the leveller clockwise to raise, or turn it
counter clockwise to lower.
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Installation
English30
Installation
STEP 4 Adjust the door height
The door height can be adjusted using the height nut on the lower hinge. For RS51K*
models, only the fridge door can be adjusted.
A
B
1. At the bottom of the door to adjust,
locate the height nut (B) on the lower
hinge. Then, insert the spanner (A) in
the height nut (B).
2. Use the spanner to adjust the height of
the door.
- To raise the door, turn the height nut
clockwise.
- To lower the door, turn the height
nut counter clockwise.
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English 31
Installation
STEP 5 Connect to a water source (applicable models only)
CAUTION
• The water line must be connected by a qualied technician.
• The warranty for your refrigerator does not cover the water line installation. The
water line installation will be performed at your own costs unless the installation fee is
included in the retailer’s price.
• Samsung takes no responsibility for the water line installation. If water leaks occur,
contact the installer of the water line.
NOTE
Do not reuse the existing hose set. Water leaks may occur. Make sure to use the provided
hose set that comes with your refrigerator.
To connect the cold water pipe to the water ltering hose
CAUTION
• Make sure the water ltering hose is connected to a cold, potable water source pipe.
Connecting to the hot water pipe may cause the purier to malfunction.
B
A
D
C
1. Shut off the water supply by closing the
main water valve (A).
2. Locate the cold, potable water pipe (B).
3. Follow the Water Line Installation to
connect to the water pipe (C). This
step must be performed by a qualied
technician.
4. When the connection is complete, open
the main water valve and dispense
about 3 liters of water. This is to
remove impurities inside the pipe.
CAUTION
Make sure that the water pipe has no
water leak (D).
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Installation
English32
Installation
To connect the water ltering hose to the water line
Remove cap
a
a
A
B
a
1. Loosen and remove the compression
nut (a) from the water line of the
refrigerator, and insert it to the water
ltering hose.
2. Tighten up the compression nut (a) to
connect the water ltering hose (B) and
the water line (A).
3. Open the main water valve and check
for any leaks.
4. If there are no leaks, dispense about a
3 liters of water before actually using
the refrigerator to remove impurities
inside the water ltering system.
To repair the water line
CAUTION
• The warranty for your refrigerator does not cover the water line installation. The
water line installation will be performed at your own costs unless the installation fee is
included in the retailer’s price.
• Samsung takes no responsibility for the water line installation. If water leaks occur,
contact the installer of the water line.
• The waterline must be repaired by a qualied professional. If you encounter a water
leak, contact a local Samsung service centre or the installer of the waterline.
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English 33
Installation
STEP 6 Door removal for entrance
If the refrigerator cannot pass through the entrance due to its size, follow these
instructions:
Tools required (not provided)
These tools are used for removing the doors.
Phillips screwdriver Flat-heat
screwdriver
Socket spanner
(10 mm, 8 mm)
Allen spanner
(10 mm)
Disconnect the water line (applicable models only)
1. From the bottom rear side of the
refrigerator, pull out the water line to
the front.
NOTE
The refrigerator’s water line is a water
circulation line that connects between the
water pipe from the water source and the
hoses from the water ltering system of
the refrigerator.
B
A
2. To disconnect the hoses, press and hold
the transparent coupler (A) and detach
the water hose (B).
CAUTION
Do not apply excessive force to the
coupler. It may break.
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Installation
English34
Installation
Detach the doors
CAUTION
The door may fall off or over and damage itself during any of these steps. To prevent an
accident, use extreme caution when performing these steps.
A
A
1. Use a Phillips screwdriver to unscrew
the hinge covers (A) on the top of each
door.
2. Open the doors to loosen the hinges
and remove the hinge covers. Once the
covers are removed, close the doors.
3. Disconnect the electrical harness.
B
C
4. Unscrew the hinge screws (B) counter
clockwise, and remove the upper hinge
(C). Be careful as the door can fall on
you, causing physical injury.
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English 35
Installation
C
5. Remove the upper hinges (C) on both
sides.
6. Gently lift up the doors one by one to
remove. Use caution as the door may
fall off or over.
Reconnect the water hoses (applicable models only)
Once the refrigerator has passed through the entrance, reconnect the water hoses and
insert the provided clips (x2) to tighten the coupler.
A
B
A. Center of transparent coupler
B. Clip A (1/4”) (6.35 mm)
CAUTION
• Make sure the water hoses are
connected with matching colours.
• To prevent water leaks, each water
hose must be inserted fully to the
centre of the transparent coupler and
then must be clipped.
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Installation
English36
Installation
Reattach the doors
CAUTION
• Before reattaching the doors, make sure all the electrical connectors are properly
connected.
• The freezer door must be reattached before the fridge door.
1. Hold the freezer door and hook to the
hinge at the bottom of the refrigerator.
A
2. On the top side, insert the upper hinge
(A) into the hinge slot.
B
C
3. Insert the upper hinge shaft (B) into the
hinge hole. Make sure the hinge shaft
is straight so that all screw holes are
fully revealed. Then, tighten the hinge
screws (C) clockwise.
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English 37
Installation
4. Connect the electrical harness.
5. Insert the hinge covers with the front
sides rst, and then tighten the screws.
Use a Phillips screwdriver for this step.
STEP 7 Initial settings
By completing the following steps, the refrigerator should be fully functioning.
1. Plug the power cord into the wall socket to turn the refrigerator on.
2. Open the door, and check if the interior light lights up.
3. Set the temperature to the coldest, and wait for about an hour. Then, the freezer will be
slightly chilled, and the motor will run smoothly.
4. Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready
for use.
STEP 8 Final check
When installation is complete, conrm that:
• The refrigerator is plugged into an electrical outlet and grounded properly.
• The refrigerator is installed on a at, level surface with a reasonable clearance from the
wall or the cabinet.
• The refrigerator is level and is sitting rmly on the oor.
• The door opens and closes freely, and the interior light turns on automatically when
you open the door.
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English38
Operations
Feature panel
Type A
01 05
06
03
09
02
07
08
04
10 11
Type B
01 05
06
07
09
02
08
04
10 11
Operations
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English 39
Operations
Type C
05
02
01
12
08
01 Freezer 02 Power Freeze
03 Cool Select Zone * 04 Ice Maker Off
05 Fridge 06 Power Cool
07 Door Alarm 08 Vacation
09 Control Lock 10 Cubed Ice
11 Crushed Ice / Filter Reset 12 Child Lock **
* Type A models only ** Type C models only
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Operations
English40
Operations
01 Freezer
Freezer
You can manually adjust the freezing temperature for the freezer.
Keep pressing Freezer to cycle through the temperature bar, and
select a desired temperature between -23 °C and -15 °C for RS51*, or
between -23 °C and -14 °C for RS55*.
02 Power Freeze (3 sec)
Power Freeze
Power Freeze speeds up the freezing process at maximum fan speed.
The freezer keeps running at full speed for several hours and then
returns to the previous temperature.
• To activate Power Freeze, press Power Freeze. For dispenser-
featured models, press and hold the button for 3 seconds. The
corresponding indicator (
) lights up, and the refrigerator will
speed up the freezing process for you.
• To deactivate, press Power Freeze again. For dispenser-featured
models, press and hold the button for 3 seconds. The indicator turns
off, and the freezer returns to the previous temperature setting.
• To freeze large amounts of food, activate Power Freeze for at least
24 hours before putting food in the freezer.
NOTE
Using Power Freeze increases power consumption. Make sure you turn
it off and return to the previous temperature if you do not intend to
use it.
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English 41
Operations
03 Cool Select Zone (3 sec)
With the Cool Select Zone function, you can arrange food items in the Cool Select Room in
an organized manner, which is located on the bottom right of the refrigerator. Press and
hold Cool Select Zone for 3 seconds, and then press to cycle through the modes. When a
desired mode is selected, release the button. There are 3 modes available as below:
Thaw
Select Thaw to thaw frozen food in 5- or 10-hour settings.
• The thawing time can be shortened or extended depending on the
size and thickness of the food item.
• Remove any items that you don’t want affected from the Cool
Select Room before starting the thawing function.
Quick Cool Select Quick Cool to quickly cool 1-3 canned beverages within an hour.
Cool
Select Cool to set the Cool Select Room to the same temperature as the
fridge.
This is useful to keep food for general purposes, such as keeping
water, juice, soft drinks, and beer.
NOTE
• To cancel any selected mode, press Cool Select Zone.
• When a selected mode nishes, the Cool Select Zone returns to Cool mode.
NOTE
If the button does not activate, make sure the button is unlocked. Press and hold Control
Lock for more than 3 seconds until the lock icon turns off. Then, press and hold Cool Select
Zone for more than 3 seconds to change the mode.
04 Ice Maker Off (3 sec)
Ice Maker Off
To disable ice making, press and hold for 3 seconds. In this mode, ice
making is disabled even if you press the button.
Note that Ice Maker Off mode will be deactivated if you press and hold
the ice lever (marked “ICE” on the lever) for more than 5 seconds.
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Operations
English42
Operations
05 Fridge
The Fridge button can be used to set the fridge temperature, or to activate/deactivate
Power Cool.
Fridge
You can manually adjust the cooling temperature for the fridge. Keep
pressing Fridge to cycle through the temperature bar, and select a
desired temperature between 1 °C and 7 °C.
06 Power Cool (3sec)
Power Cool
Power Cool speeds up the cooling process at maximum fan speed.
This is useful to quickly cool food that spoils quickly, or after the door
is left open for some time. The fridge keeps running at full speed for
several hours and then returns to the previous temperature. Press and
hold Fridge for 3 seconds.
NOTE
When you change the temperature on the panel, the panel displays the actual temperature
inside the refrigerator until the temperature matches the temperature you set. Then, the
panel displays the new set temperature. Note that it will take time for the refrigerator
to reach the new temperature. This is normal. During this time, you need not set the
temperature again.
07 Door Alarm
Door Alarm
You can set the alarm for a reminder. If the door is left open for more
than 2 minutes, the alarm will sound with the alarm indicator blinking.
The alarm is enabled by factory default. To disable the alarm, press
Door Alarm. To enable, press Door Alarm again.
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English 43
Operations
08 Vacation
Vacation
If you are going on vacation or a business trip, or if you do not intend
to use the refrigerator for an extended time, use the vacation mode.
Press Vacation to turn off the fridge operation with the corresponding
indicator (
) on.
NOTE
• It is strongly recommended to empty the fridge compartment and
make sure the door is closed.
• Make sure to empty the ice bucket.
09 Control Lock (3 sec)
Control Lock
To prevent accidental manipulation, press and hold Control Lock for 3
seconds. All controls will be disabled with the indicator (
) on.
To deactivate, press and hold again for 3 seconds. The controls will be
enabled as normal.
10 Cubed Ice
Cubed Ice
You can select an ice type.
Press Cubed Ice to dispense cubed ice. The corresponding indicator
turns on.
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Operations
English44
Operations
11 Crushed Ice / Filter Reset (3 sec)
Crushed Ice
You can select an ice type.
Press Crushed Ice to dispense Crushed Ice. The corresponding indicator
turns on.
Filter Reset
After about 6 months (approximately 1200 L) of using the original
water lter, the Filter indicator blinks red to remind you that the lter
needs to be replaced.
If this happens, replace the lter, and press and hold Crushed Ice for
3 seconds. The lter lifecycle will be reset and the Filter indicator
turns off.
NOTE
• Some regional areas have relatively large amounts of lime
contained in the water. This may reduce the lifecycle of the lter.
In these areas, you will have to replace the water lter more often
than specied above.
• If water is not dispensing properly, replace the water lter because
this happens when the water lter is clogged.
12 Child Lock (3 sec)
Child Lock
To prevent accidental manipulation, press and hold Child Lock for 3
seconds. All controls will be disabled with the indicator (
) on.
To deactivate, press and hold again for 3 seconds. The controls will be
enabled as normal.
Display Off
To save power consumption, the display turns off automatically if no button has been
pressed with the doors closed and the levers intact for a certain amount of time. If you
press any of the controls or push the lever, the display turns back on immediately.
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English 45
Operations
Temperature settings
To ensure optimal performance, we recommend setting the temperature to -19 °C (RS51*)
or -20 °C (RS55*) for the freezer, and 3 °C for the fridge.
Freezer
The freezer temperature can be adjusted
between -23 °C and -15 °C for RS51*, or
-23 °C and - 14 °C for RS55*.
To change the temperature, keep pressing
Freezer until a desired temperature is
selected. The temperature changes by
1 scale unit.
• Recommended settings are -19 °C for
RS51*, and -20 °C for RS55*.
NOTE
Ice cream may melt at -15 °C.
Fridge
The fridge temperature can be adjusted
between 1 °C and 7 °C.
To change the temperature, keep pressing
Fridge until a desired temperature is
selected. The temperature changes by
1 scale unit.
• Recommended: 3 °C
The temperature of the freezer or fridge may rise if you open the door frequently, or a
large amount of food is put in the refrigerator. If this happens, the temperature display
blinks until the refrigerator returns to the specied temperature settings.
NOTE
If this blinking continues, disconnect the power cord and restart the refrigerator after
10 minutes.
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Operations
English46
Operations
Special features
The refrigerator features user-oriented devices that you can use to benet from.
Water dispenser (applicable models only)
With the water dispenser, you can dispense water without opening the fridge door.
The dispenser offers two levers: the left-side lever for ice, and the right-side one for
water.
With the Ice Maker enabled,
1. Put a water glass on the left lever and
push it. Ice will be dispensed from the
dispenser.
2. Put the water glass on the right lever
and push it. Water will be dispensed
from the dispenser.
NOTE
• To prevent spills, wait 2 seconds before removing the glass after dispensing.
• The dispenser will stop dispensing if you keep pushing the dispenser lever for about
1 minute. To dispense more water, release and push the lever again.
• Make sure the glass is in line with the dispenser to prevent the dispensed water from
spilling out.
• If you do not use the water dispenser for 2-3 days, the dispensed water may have an
abnormal smell or taste. This is not a system failure. Discard the rst 1-2 glasses of
water.
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English 47
Operations
Ice making (applicable models only)
Twist ice maker
A
1. Open the freezer door, and slide open
the ice tray.
2. Fill the tray with water up to the
maximum level (A) marked on the inner
rear of the tray.
3. Slide the tray back into position.
NOTE
• The ice making time depends on your
temperature settings.
• Make sure the ice cube storage bin is in
place under the ice tray.
• To dispense the ice cubes, turn the
handle of the bin to the right to empty
half of the ice cubes into the bin. Then,
turn it to the left to empty the other
half.
• Take out the bin by slightly twisting
and pulling to the front.
CAUTION
The ice maker is designed to make ice of
mineral or potable water only. Do not ll
any other liquids than mineral or potable
water with the ice tray.
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Operations
English48
Operations
Auto Ice maker
The refrigerator has a built-in ice maker that automatically dispenses ice so that you can
enjoy ltered water with cubed or crushed ice to your preference.
C
B
A
If ice does not dispense, rst check the ice
maker if it makes ice properly.
To check the ice maker
1. Gently hold the ice bucket (B) with both
hands and remove it from the ice chute
(A).
2. Check the ice bucket if it contains ice as
appropriate.
3. Then, hold the ice maker cover (C) and
slightly lift up to remove.
D
4. Press Test (D) on the side of the ice
maker. You will hear a chime (ding-
dong) at the press of the button.
5. You will hear another chime if the ice
maker operates properly.
NOTE
If this symptom continues, contact the
waterline installer or a local Samsung
service centre.
CAUTION
• Do not press the button repeatedly after the ice tray is lled with ice or water. Water
may overow or ice may be jammed.
• When the refrigerator recovers power supply after a power failure, the ice bucket may
contain a mix of melted and jammed ice cubes, resulting in a system failure. To prevent
this, make sure to empty the ice bucket before using the refrigerator.
• To prevent dropping the ice bucket, make sure to use both hands when removing or
reinserting the ice bucket.
• Do not let children hang on or play with the ice dispenser or the ice bucket. Children
may get hurt.
• Do not put ngers or other objects into the dispenser hole or the ice chute. This may
cause physical injury or property damage.
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English 49
Operations
NOTE
• If you remove the ice bucket, the Ice Maker Off indicator (
) will blink.
• Removal of the ice bucket does not affect the thermal and mechanical performance of
the refrigerator.
• The declared freezer volume is based on use of the freezer guide after the ice maker,
snack bin, and upper drawer are removed.
To secure more storage space (applicable models only)
A
B
C
C
D
E
If you do not use the ice maker and need
more storage space, remove the ice bucket
(A). Then, insert the freezer guard (B) into
the ice bucket’s place. To secure more
room, remove the freezer's upper drawer
(C) for RS51* models, or remove both the
upper drawer (D) and (E) for RS55* models.
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English50
Maintenance
Handle and care
Shelves (fridge/freezer)
• To remove a shelf, fully open the
corresponding door.
• The shelf must be unlocked rst. Hold
the front end of the shelf and gently lift
up to unlock the front half of the shelf,
and then pull out with both hands.
• If the door cannot fully open, slide out
the shelf half way to the front and turn
it over to remove.
CAUTION
• The shelf must be inserted correctly. Do
not insert upside down.
• Glass containers may scratch the
surface of glass shelves.
Door guard
To remove a door guard, hold the front
sides of the bin and gently lift up to
remove.
Maintenance
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English 51
Maintenance
Drawers
Gently lift up the front of the drawer and
slide out.
Vegetable bin / Dry bins
To remove the vegetable bin from the
fridge or the dry bin from the freezer.
1. First, remove surrounding multipurpose
bins if necessary.
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Maintenance
English52
Maintenance
Cleaning
Interior and exterior
WARNING
• Do not use benzene, thinner, or home/car detergent such as Clorox™ for cleaning
purposes. They may damage the surface of the refrigerator and cause a re.
• Do not spray water onto the refrigerator. This may cause electric shock.
• Do not put ngers or other objects into the dispenser hole.
Regularly use a dry cloth to remove all foreign substances such as dust or water from the
power plug terminals and contact points.
1. Unplug the power cord.
2. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior
and exterior.
3. When done, use a dry cloth or paper towel to dry well.
4. Plug in the power cord.
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English 53
Maintenance
Replacement
Water lter (applicable models only)
WARNING
• Do not use third-party water lters. Use only Samsung-provided or -approved lters.
• Unapproved lters may leak and damage the refrigerator, causing electric shock.
Samsung holds no responsibility for any damage that may occur from use of third-
party water lters.
The lter indicator (
) turns red as a reminder that lets you know it is time to replace the
water lter.
1. Turn the knob of the lter cartridge
counter clockwise by 90 degrees. The
lter cartridge will be unlocked.
2. Pull out the cartridge.
3. Insert a new lter cartridge. Use only
Samsung-provided or -approved lters.
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Maintenance
English54
Maintenance
4. Turn the cartridge knob clockwise to
lock into place.
5. Press and hold Filter Reset on the
feature panel for 3 seconds to reset the
lter lifecycle. The lter indicator (
)
turns off.
6. When replacing is complete, ush 4
liters of water to remove impurities
from the water line.
NOTE
• A newly installed lter may cause the water dispenser to spurt water briey. This is
because air has entered the waterline.
• This replacement process may involve the refrigerator to drip water onto the oor. If
this happens, wipe up with dry cloths.
Reverse osmosis water ltration system
The water pressure of the water supply system to a reverse osmosis water ltration
system must be between 35 psi and 120 psi (241 kPa and 827 kPa).
The water pressure of the reverse osmosis water ltration system to the refrigerator’s
cold water line must be at least 40 psi (276 kPa). If the water pressure is below the
specied:
• Check to see whether the sediment lter in the reverse osmosis system is blocked.
Replace the lter if necessary.
• Rell the water tank in the reverse osmosis system with water.
• If your refrigerator has a water lter, it may further reduce the water pressure when
used in conjunction with a reverse osmosis system. Remove the water lter.
For more information or servicing, contact a licensed plumbing professional.
Ordering a new lter
To purchase a new water lter, contact a local Samsung service centre.
Lamps
The lamps are not user-serviceable. To replace the lamps of the refrigerator, contact a
local Samsung service centre.
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English 55
Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding
normal situations (No Defect Cases) will be charged to users.
General
Temperature
Symptom Possible causes Solution
Fridge/freezer does
not operate.
Fridge/freezer
temperature is warm.
• Power cord is not plugged
in properly.
• Properly plug in the power
cord.
• Temperature control is not
set correctly.
• Set the temperature lower.
• Refrigerator is located near
a heat source or direct
sunlight.
• Keep the refrigerator away
from direct sunlight or a
heat source.
• Not enough clearance
between refrigerator and
sides/rear.
• Make sure there are at least
5 cm from the rear and
sides.
• Vacation mode is activated. • Deactivate vacation mode.
• The refrigerator is
overloaded. Food is
blocking the refrigerator
vents.
• Do not overload the
refrigerator. Do not allow
food to block ventilation.
Fridge/freezer is
over-cooling.
• Temperature control is not
set correctly.
• Set the temperature higher.
Interior wall is hot.
• Refrigerator has heat-proof
piping in the interior wall.
• To prevent condensation
from forming, the
refrigerator has heat-proof
piping in the front corners.
If the ambient temperature
rises, this equipment may
not work effectively. This is
not a system failure.
Troubleshooting
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Troubleshooting
English56
Troubleshooting
Odors
Symptom Possible causes Solution
Refrigerator has
odors.
• Spoiled food.
• Clean the refrigerator and
remove any spoiled food.
• Food with strong odors.
• Make sure strong smelling
food is wrapped airtight.
Frost
Symptom Possible causes Solution
Frost around the
vents.
• Food is blocking the vents.
• Make sure no food blocks
the refrigerator vents.
Frost on interior
walls.
• Door is not closed properly.
• Make sure food does not
block the door. Clean the
door gasket.
Condensation
Symptom Possible causes Solution
Condensation forms
on the interior walls.
• If door is left open, moisture
enters the refrigerator.
• Remove the moisture and
do not open the door for a
long time.
• Food with high moisture
content.
• Make sure food is wrapped
airtight.
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English 57
Troubleshooting
Water/ice (dispenser models only)
Symptom Possible causes Solution
Water ow is weaker
than normal.
• Water Pressure is too low.
• Make sure the water
pressure is between 20 to
120 psi.
Ice maker makes a
buzzing sound.
• The ice maker function is
activated, but the water
supply to the refrigerator
has not been connected.
• Press the Ice Maker off
button.
Ice maker does not
make ice.
• Ice maker has just been
installed.
• You must wait for 12 hours
until the refrigerator makes
ice.
• Freezer temperature is too
low.
• Set the freezer temperature
below -18 °C (or -20 °C in
warm ambient air).
• Control Lock or Child Lock is
activated.
• Deactivate Control Lock or
Child Lock.
• Ice maker is off. • Turn on the ice maker.
Ice does not dispense.
• Ice may jam if the ice
dispenser is not used for a
long time (approx. 3 weeks).
• If you won't be using the
refrigerator for a long time,
empty the ice bucket and
turn off the ice maker.
• Ice bucket is not properly
inserted.
• Make sure the ice bucket is
properly inserted.
• Water line is not connected
properly or water supply is
not on.
• Check the water installation
conditions.
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Troubleshooting
English58
Troubleshooting
Symptom Possible causes Solution
Water does not
dispense.
• Water line is not connected
properly or water supply is
not on.
• Check the water installation
conditions.
• Control Lock or Child Lock is
activated.
• Deactivate Control Lock or
Child Lock.
• Do not use third-party
water lters.
• Use only Samsung-provided
or approved lters.
• Unapproved lters may
leak and damage the
refrigerator.
• Water lter indicator turns
on or blinks.
• Replace the water lter.
After replacing, reset the
lter indicator sensor.
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English 59
Troubleshooting
Do you hear abnormal sounds from the refrigerator?
Before calling for service, review the checkpoints below. Any service calls related to
normal sounds will be charged to the user.
These sounds are normal.
• When starting or ending an operation, the refrigerator may make sounds similar to a
car engine igniting. As the operation stabilizes, the sounds will decrease.
Clicking!
or Chirping!
Buzzing!
• While the fan is operating, these sounds may occur. When the refrigerator reaches the
set temperature, no fan sound will occur.
SSSRRR!
Whir!
• During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.
HiSS!
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Troubleshooting
English60
Troubleshooting
• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes,
causing bubbling sounds.
Bubbling!
• As the refrigerator temperature increases or decreases, plastic parts contract and
expand, creating knocking noises. These noises occur during the defrosting cycle or
when electronic parts are working.
Cracking!
• For ice maker models: When the water valve opens to ll the ice maker, buzzing
sounds may occur.
• Due to pressure equalizing when opening and closing the refrigerator door, whooshing
sounds may occur.
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Memo
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Memo
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Memo
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Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the
SAMSUNG customer care center.
Country Contact Center Web Site
NEW ZEALAND 0800 726 786 www.samsung.com/nz/support
INDIA
1800 40 SAMSUNG (1800 40 7267864)
(Toll-Free)
www.samsung.com/in/support
MALAYSIA
1800-88-9999
603-77137477 (Overseas contact)
www.samsung.com/my/support
PHILIPPINES
1-800-10-726-7864 [ PLDT Toll Free ]
1-800-8-726-7864 [ Globe Landline and
Mobile ]
02-422-2111 [ Standard Landline ]
www.samsung.com/ph/support
SINGAPORE 1800-SAMSUNG (726-7864) www.samsung.com/sg/support
PANAMA 800-0101
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
SOUTH AFRICA 0860 SAMSUNG (726 7864) www.samsung.com/support
UK 0330 SAMSUNG (7267864) www.samsung.com/uk/support
IRELAND (EIRE) 0818 717100 www.samsung.com/ie/support
MYANMAR +95-1-2399-888 www.samsung.com/th/support
SRI LANKA
0117540540
0115900000
www.samsung.com/support
DA68-03502J-01
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